# Aptify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aptify the right Membership Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23185/Aptify/reviews --- Aptify 3.6 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Reviews of Aptify Ease of use 3.1 Customer Service 3.5 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alyssa P. Used the software for: ### "Concept and Information is GREAT, format is outdated " January 19, 2017 4.0 I use Aptify in my everyday work life. I love the fact that all my information is in a central location and I can access all of it. With my desktop, however, it can run a bit slow and often takes a long time to get the results I am in need of. The look of it is very outdated and could be better looking with the user interface. Again, I love how I can access my needed information, but usability could improve. Review Source AS Aleksandr S. Sr. Application Developer Information Technology and Services Used the software for: 2+ years ### "Aptify - 7 years " February 11, 2020 5.0 We are solving all problems related to membership, meetings, persons information. Pros This is a good software for association like ADA It help us to maintain our membership data.This software is really flexible. We can adjust it to our needs. Our users could utilize views which we are creating for them by their requests. They can export any views data to Excel. Very popular following services: 1. Accounting 2. Orders 3. Membership 4. Cash Control Batches 5. Case Management 6. Peer Review Case Management 7. Persons 8. Committee Management 9. Meeting Management 10. Education 11. Companies Cons Sometimes slow performance. Usually it happens when you start work with Aptify for the day and when you are using wizards - application is not accessible and freezing. Review Source VR Verified Reviewer Application Support Staffing and Recruiting Used the software for: 1-2 years ### "Aptify" July 7, 2022 3.0 Pros Aptify has many features that help in membership/association tracking Cons Aptify is difficult to deploy - requires a lot of customization. It is not intuitive at all. The icon banners should float of the screen so that you don't have to scroll just to save changes. Switched from [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Trying to consolidate multiple features in multiple software items into a single product. Review Source Response from Momentive Software July 13, 2022 Hello, thank you for the feedback! Your experience with Aptify is top priority; we appreciate you sharing your wins and challenges. Because Aptify is endlessly flexible and configurable, deployment might take time to customize to your exact specifications. But once Aptify is setup, it will continue to grow more intuitive and increase support for your team. Regarding the other issue, if you are on Aptify 6.2 or newer, then you can use pre-defined hotkeys, such as the shortcut Ctrl + S which allows you to save without having to scroll up. Here is documentation: https://aptifysupport.zendesk.com/hc/en-us/articles/4424133761037-New-Features. We have passed along your comments to our product team for review. If you need additional support, please contact us. We are glad Aptify has helped consolidate data from multiple sources. That is one of our top benefits-- along with providing all the features needed to manage a membership organization. Learn more: https://community.aptify jK jack K. Communications Specialist Real Estate Used the software for: 6-12 months ### "Always a way to simplify things!" November 18, 2019 5.0 Pros The interface is great and very easy to understand. A lot of times with software that is this heavily driven by data things can get overwhelming and seem clustered, but not with this! I will say my favorite thing about Aptify is that you can make different "groups/views" tailored for whatever you personally use the app for. For example, I need to look up and pull member information every day, I have set up a tab so it will take me directly to what I need to do. It is not that you can personalize this because there are many people who do not pull customer information from Aptify, therefore, they have no need for this tab so they do not build it into their home page. Cons There is so much that you can do with Aptify it is hard to learn everything! So I wouldn't say that is a problem with the software but a personal issue. The software is great! Review Source AB Alan B. Manager, User Support Hospital & Health Care Used the software for: 2+ years ### "Aptify Review " February 19, 2020 5.0 Pros Aptify has a comprehensive set of modules providing organizations with a wide array of functionality. the platform is configurable, stable and error free. Aptify e-business capabilities make online transactions and processes simple to get up and running. Cons for basic users creating views requires some advanced sql knowledge. Review Source KW Kevin W. Web Developer Non-Profit Organization Management Used the software for: 2+ years ### "A Membership management system that keeps evolving!" February 11, 2020 3.0 The whole system is very flexible and expandable. Easy-to-user interfaces make our client happy. But sometimes troubleshooting is very tricky. Pros \- .Net framework based entity-oriented membership management system; - The flexible and expandable structures; - integrations with many other featured brands/systems; Cons The current client/server infrastructure is a bit outdated; The new web version still needs time to mature; The single-sign-on settings in the web version requires lots of effort to set up; In general the initial setup/installation is quite tricky; Review Source VR Verified Reviewer Conference Services Manager Facilities Services Used the software for: 6-12 months ### "The system is very difficult to use but can hold an endless amount of information." June 5, 2018 3.0 Pros With time and practice, you will be able to centrally locate all of your data. It has several different uses as well besides being just a membership database. Cons It is very difficult to use and provides little customization. You cannot learn the system in a day or two to fully utilize it. It can take months to have a full grasp if not more. It is also very glitchy. Review Source ML Mike L. Senior Manager Banking Used the software for: 1-2 years ### "Aptify" January 3, 2019 3.0 Pros It's a great way to keep track of our customers contact information. You can easily look someone up in the system and run a report to see certain members in geographic locations or other descriptive information. There is a lot you can do with this software and it can all be customized to your organizations needs. Cons It just looks a little dated and it runs slower than other customer management systems I've used in the past. Aptify is also so customizable to your organization's needs it can take a while to really get the product working exactly how you want/need it, however the customer service team at Aptify is always available to assist. Review Source PB Peter B. IT Director Non-Profit Organization Management Used the software for: 2+ years ### "Aptify AMS " February 21, 2020 5.0 Have used Aptify for 8 years and it has been terrific. Pros We find it very easy to configure. Allows users to do a lot of features. Very flexible. Cons Not the prettiest looking software until you get on the browser based version. Reason for choosing Aptify Better ability to configure and cost. Review Source XZ Xidong Z. Senior Programmer Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Aptify" February 19, 2020 3.0 Pros Lots of features; be able to and easy to customize Cons Overall performance is not so good, need lots of tuning; It's good for membership management, not a licensing product. Review Source LB Laura B. Business Development Manager Used the software for: 2+ years ### "Not really impressed with Aptify. I do like the web platform better tho." February 1, 2018 2.0 Pros Member based software. I like that there is now a web platform which is a bit easier to use. Easy to track opportunities. Cons Very time consuming to use. Not a friendly CRM to house accounts or other information. Very laborious if you have to add fields. Review Source TC Thomas C. Used the software for: ### "Easy depending on need for Customization" January 8, 2016 4.0 Aptify can be very easy to use for the general member association with little need of customizations. It has good integration with the CMS we use, Sitefinity and even has a cloud/virtual option for the small association that doesn't have the IT expertise to do all the back-end stuff if they don't want to. It becomes less easy to use the more you take advantage of their extremely customizable application, which you can view as good or bad depending on your point of view. I personally like the extreme ability to customize, but I also know you can't have that without having the complexity that comes with that ability. You can create your own events, process flows, tables (entities), and even write your own C# or VB extensions into the application, so it is extremely flexible from the small shop up to and including a large member association that might need that level of customization. However, there are a lot of ways to customize the application that are well within the capability of the average technically inclined individual, so it is really up to you how far you go with it. Although I have not gotten to play with it personally, I have seen demonstrations of the new web interface to Aptify that would be very useful to the general association wanting to only web-based applications for their users and/or customer service. Review Source SJ Suzie J. Used the software for: ### "A long way to go" November 17, 2016 2.0 Aptify developers have done a lot of thinking regarding functionality, however the design is not user friendly so a non IT person would never be able to know how much functionality the program has. It is also VERY expensive. My old company claims to have paid 70,000 AU for this and ongoing costs. SO much money considering I am now running a membership based organisation on a program that costs me 40AU per month. I would have to have this organisation running for 1,750 weeks before reaching this cost, and I am using all of the same functionality I used in Aptify. In addition the program has far too many options for customisation in a non-user friendly format. This sounds like it shouldnt be a problem but it is. Rather than recognise how most organisations would like to use the program and offer a template userflow/system to work back from, Aptify's design offers users almost a 1980's stripped back design with the intentions that they will use customise everything in the program for their own firm. Literally everything. This program is not a sign up and go. Its a sign up and work through 10 years of hell before learning how to use the program properly. Pros nothing Cons all of it. This made our business loose money- a lot of it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.