# Outreachbin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Outreachbin the right Email Marketing solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231988/Outreachbin/reviews

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Outreachbin

3.4 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Outreachbin

Ease of use

3.6

Customer Service

3.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdullah Azwad R.  
Business Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Intuitive and user-friendly interface that gets the work done"

August 30, 2022

5.0

There's a constant improvement in the features and they are quick to get back to queries.

Pros

Great interface, easy to learn and everyone in the team got the hang of it pretty quick.

Cons

More options for integrations could be big plus.

Review Source

MYJ

Muhammad Yousuf J.  
Sales and Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Value for money"

August 30, 2022

5.0

Pros

As soon as I started using outreachbin for my email marketing campaigns, I saw a flood of positive results. Their email warmup feature, along with cold email campaigns, worked really well hand in hand. The software is also very user-friendly and simple to use.

Cons

There is honestly nothing much I disliked about outreachbin. Whenever I had a question about my campaign, I simply contacted customer support, who were fast and professional with their replies.

Switched from

[lemlist](https://www.capterra.com/p/173776/lemlist/)

The main reason I switched from lemlist to outreachbin was the amazing yearly price outreachbin offers. Outreachbin had the best value for money deal out there when I compared it to lemlist so that's why I switched to outreachbin

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Not worth the money & support is got worse."

May 18, 2022

2.0

In the beginning it was positive but over the year the support got worse and worse. it took almost 4 weeks to get a solution from then and that solution was turning off tracking. I also asked for a refund on the yearly purchase 5 days after but they refused and said it wasn't possible. Whilst I understand T's & C's i had been on the platform for a year I think they should've offered a refund after the poor experience especially since i inquired about it almost immediately after renewal. Overall very poor experience a year into using the software.

Pros

The mail box overview and the warm up is somewhat useful

Cons

The tracking / open rates isn't working that well. I reached out syupport after using outreachbin for a year and my friends also complaining they have a lack of positive responses. I had 50-80% open rates with lack of responses. I then did a test and i got back 100% open rates. Support tried to save it was gmail options and then said to turn off domain tracking. Having clarity over your numbers is important. My friends who i actually referred to outreachbin started getting responses immediately from other email sending softwares. The only thing they changed was the software no copy etc.

Review Source

JR

Javier R.  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Clean and simple to use "

October 10, 2021

5.0

Pros

I like the clean user interface and simplicity of use. The email warmup feature is solid and the developers continue to make improvements.

Cons

I don't like the lack of integrations, but it's not that big a deal since Zapier can be connected.

Reason for choosing Outreachbin

The developers seem to really understand marketing and push features and improvements out consistently. They really listen to their users.

Switched from

[lemlist](https://www.capterra.com/p/173776/lemlist/)

I made the switch because the user interface was a bit too busy and the price was too high.

Review Source

TS

Tasfia S.  
Marketing manager  
Commercial Real Estate  
Used the software for: I used a free trial

### "Excellent services"

August 29, 2022

5.0

Pros

Easy to use Cost effective - cheaper than most email marketing tools Very efficient Excellent client servicing team

Cons

Not sure, my overall experience had been very positive.

Review Source

AO

Amine O.  
President  
Graphic Design  
Used the software for: 6-12 months

### "Poorly designed software"

February 4, 2022

1.0

Pros

Nothing, the software is really poorly designed.

Cons

Support is not answering The software cannot track your answer, which makes you send follow-up to people who have already answered.

Switched from

[Saleshandy](https://www.capterra.com/p/177200/SalesHandy/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailshake](https://www.capterra.com/p/164705/Mailshake/)

We wanted to try a new software, the demo call was good but the software ended up really buggy and poorly designed, the support is not answering, they pretend they will refund your money if they manage to fix your issue but then end up not succeding in fixing the bug and not answering ... I recommend to go to a better solution, even if they might be more expensive.

Review Source

HZ

Hicham Z.  
CEO  
Graphic Design  
Used the software for: Less than 6 months

### "Support is not answering, software lacks basic features"

January 23, 2022

1.0

I would not recommend this software, they are other alternatives that are way better.

Pros

Outreachbin is not expensive, they offer discounts but I does not worth the price at the end of the day.

Cons

Support is not reactive Cheap software Poor features

Switched from

[lemlist](https://www.capterra.com/p/173776/lemlist/)[Anyleads](https://www.capterra.com/p/164960/Anyleads/)[Saleshandy](https://www.capterra.com/p/177200/SalesHandy/)[Mailshake](https://www.capterra.com/p/164705/Mailshake/)

I wanted to try another software and to pay less, big mistake.

Review Source

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