# Dell EMC Avamar Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dell EMC Avamar Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/231991/Dell-EMC-Avamar/

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# 

 Dell EMC Avamar Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dell EMC Avamar

## What is Dell EMC Avamar?

Data backup and recovery platform that allows businesses to store, manage and retrieve enterprise data from a centralized platform.

## What is Dell EMC Avamar used for?

[Backup](https://www.capterra.com/backup-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dell EMC Avamar

4.2 (5)

VS.

[4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (5)

Ease Of Use

4.5 (1,201)

Value For Money

3.8 (4)

Value For Money

4.7 (1,039)

Customer Service

4.8 (4)

Customer Service

4.5 (726)

## Dell EMC Avamar alternatives

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (250)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[View all alternatives](https://www.capterra.com/p/231991/Dell-EMC-Avamar/alternatives/)

## FAQs about Dell EMC Avamar

Features and Usability

### What are the key features of Dell EMC Avamar?

Dell EMC Avamar offers automatic backup, backup and recovery, continuous backup, and cloud backup for data protection. It also includes compression and encryption for managing backup data, along with data storage management and disaster recovery features for preserving and restoring information across systems.

Integrations

### Which third-party tools and platforms does Dell EMC Avamar integrate with?

Dell EMC Avamar connects natively to VMware Cloud Disaster Recovery.

Getting Started and Support

### What customer support options does Dell EMC Avamar offer?

Dell EMC Avamar provides a knowledge base, phone support, and chat. Support details are limited in the catalog, so no user feedback is available here on response times, helpfulness, or common frustrations with these channels.

## Features

AI summary

Based on 2,604 Backup reviews

Capterra reviewers highlight these as the features buyers value most when choosing backup software:

-   **Backup and Recovery** (**74%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**65%**)
-   **Disaster Recovery** (**65%**)

Dell EMC Avamar supports **Backup and Recovery** and **Disaster Recovery**, helping businesses protect data, restore lost files, and maintain continuity when systems fail. However, it does not include **Secure Data Storage**. Instead, it offers other important features such as **Cloud Backup** (**61%**) and **Encryption** (**51%**), providing teams with additional ways to protect backup data and store copies offsite for recovery needs. These features help businesses reduce downtime, improve data protection, and keep critical information available when issues occur.

Backup and Recovery

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Disaster Recovery

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Cloud Backup

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Encryption

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Convert data into a code for security

Compression

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Reduction in the number of bits needed to represent data

Automatic Backup

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Dell EMC Avamar 8 features

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Process of backing up of files and applications to cloud-based remote servers for protection of data

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Manage and store data in a database

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

Features

3.8 (5)

3.8

Based on 5 reviews

## Pricing

Value for money

3.8 (4)

Value for money

3.8 (4)

3.8

Based on 4 reviews

## Integrations

[

VMware Cloud Disaster Recovery](https://www.capterra.com/p/211251/VMware-Cloud-Disaster-Recovery/)

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.2

Based on 5 reviews

Filter by rating

5(2)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Juan Carlos R.

Especialista Técnico

Farming

### "Una buena opción de respaldo y recuperación"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2022

Es una buena herramienta, cumple con las expectativas. Existen otras con funcionalidades avanzadas pero esta es sencilla y funcional.

Pros

El software es bastante sencillo, posee un agente no invasivo que te permite instalarlo en las máquinas sin tener que reiniciar. La recuperación también es fácil, puedes retaurar en la ruta original o en alguna alternativa. La comprensión y deduplicación es bastante buena.

Cons

La aplicación de escritorio es un poco pesada. Tengo inconvenientes con las notificaciones por mail, muchas veces llegan correos innecesarios e indescifrables.

Switched from

[Arcserve UDP](https://www.capterra.com/p/200167/Arcserve-UDP/)

Porque venció la licencia y no se podía renovar la versión que contabamos y se devía adquirir un nuevo paquete.

Reasons for choosing Dell EMC Avamar

Por costos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Andrew R.

Storage\\Backup engineer

Education Management

### "Outdated technology"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 20, 2022

Not horrible, it was a good product in it's time but it didn't age well.

Pros

Backups usually worked once they were setup and going. Didn't frequency have any issues once it was setup. Compression and deduplication to a Data Domain was amazing.

Cons

JAVA. Can't say it enough, the way to access the software (even with the newer HTML5) was terrible and unreliable. Spend more time troubleshooting actually logging into Avamar than I did fixing an issue. Checkpoints would fail and require you to restore back, needed to contact support often and it took a bit.

Alternatives considered

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)

Reasons for choosing Dell EMC Avamar

Fit in with the rest of the Dell ecosystem we were purchasing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kurt F.

Disaster Recovery Architect

Hospital & Health Care

### "Great for backups, compression and deduplication."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 14, 2021

Pros

This software does an amazing job of backing up data, VMs, databases and deduplicating and compressing the data. Storage requirements and needs are greatly reduced as a result.

Cons

This software is really only meant for backups. There is no option for DR automation, fast replication or easy restoration.

Alternatives considered

[Cohesity](https://www.capterra.com/p/166007/Cohesity/)

Reasons for choosing Dell EMC Avamar

Better deduplication and ability to backup multiple remote sites overnight.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RN

Rafael N.

Account Technical Manager

Computer Hardware

### "Avamar solution is a complete solution for disk only"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2021

My overall experience is good in general of use, in backup and recovery scenarios the solution covers very good our necesities of a complete solution for backup and restore.

Pros

The integration for virtual environments is great, the compresion and deduplication helps you to save a lot space (its require a good assesment before), the possibility to backup end users microsfot and mac is an add-on of the solution.

Cons

This is only a disk solution not compatible with LTO Tapes, the integration with public clouds providers helps in this case.

Reasons for choosing Dell EMC Avamar

Actual DELL EMC Avamar is the only solution that has integration with Data Domain and Networker, no other company provides this integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Systems Engineer

Hospital & Health Care

### "The most reliable and easiest enterprise backup solution I have used in 25 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

We use Avamar as a 'front-end' to back up our entire enterprise of over 10 petabytes. Avamar is the 'brains' to manage the backups, and it sends the backups to Dell EMC Data Domain for storage. Backups work reliably, recovery is very fast, and there are a wide range of plugins to meet your needs (image-based VM backups, Oracle & MSSQL database plugins, support for many operating systems, vCenter plugins, etc). Dell EMC support is the best, also.

Pros

Avamar is intuitive and easy to use compared to other backup solutions I have used, and the Dell EMC support and account team are second to none.

Cons

Because Avamar supports protecting such a large range of products, there can be a lot of features and plugins to learn. That is not the fault of Avamar; it's just a robust product with a lot of options. Overall, though, it is intuitive and not difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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