--- title: "Smart Fleet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart Fleet Software - reviews, pricing plans, popular comparisons to other HVAC products and more." source_url: "https://www.capterra.com/p/232027/Smart-Fleet/" page_type: "product" language: "en" --- # Smart Fleet Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smart Fleet ## What is Smart Fleet? Smart Fleet specializes in GPS-based products. GPS and Dash Cams allow commercial fleets to minimize risk, liability and costs. Improve driver safety, efficiency and optimize operations to increase sustainability. With our Dash Cameras and GPS Tracking learn how to manage your overall operation costs more efficiently and get insightful analytics. See what’s happening in real-time and compile reports that track telemetric and business data over time. Learn more at www.smartfleetusa.com ## What is Smart Fleet used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[HVAC](https://www.capterra.com/hvac-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart Fleet?[Manage this product listing](https://www.g2.com/products/smart-fleet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart Fleet 4.4 (19) VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price Contact vendor Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (19) Ease Of Use 4.6 (2,717) Value For Money 4.4 (18) Value For Money 4.6 (2,492) Customer Service 4.8 (18) Customer Service 4.7 (2,617) ## Smart Fleet alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars ## FAQs about Smart Fleet Overview ### Which roles and teams benefit most from Smart Fleet? Smart Fleet is most used by business owners, executives, and operations teams that manage vehicles, drivers, and day-to-day dispatching. Office managers and administrative staff rely on it to organize records and scheduling, while accounting and finance roles use it to track costs, billing details, and fleet-related administrative workflows. Answer based on 19 reviews Overview ### What company size and industries is Smart Fleet built for? Smart Fleet is built primarily for small businesses, which make up 95% of reviewers, especially in construction at 58%. It also serves consumer services companies at 11% and environmental services organizations at 5%, with limited adoption among midsize businesses, which account for 5% of reviewers. Answer based on 19 reviews Features and Usability ### What are the key features of Smart Fleet? Smart Fleet offers time tracking, GPS and location tracking, vehicle tracking, and asset tracking for fleet visibility. It also includes dispatch management, driver management, maintenance scheduling, compliance management, and real-time monitoring with alerts, notifications, dashboards, and customizable reports for transportation operations. Getting Started and Support ### What training and onboarding options does Smart Fleet offer? Smart Fleet provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for users reviewing features and setup steps. Getting Started and Support ### What customer support options does Smart Fleet offer? Smart Fleet provides email/help desk, phone support, and chat. Support is available through these channels for users who need help with setup, troubleshooting, or account questions. ## Features AI summary Based on 915 HVAC reviews Capterra reviewers highlight these as the top features buyers look for in HVAC software: - **Scheduling** (**66%** of reviewers rated this feature as critical) - **Dispatch Management** (**63%**) - **Billing & Invoicing** (**65%**) Smart Fleet supports **Scheduling** and **Dispatch Management**, giving HVAC teams the tools to assign jobs, manage technician availability, and coordinate field service visits more efficiently. However, it does not include **Billing & Invoicing**. Instead, it offers **Mobile Access** (**60%**), which gives field teams access to job details and updates while on the go, helping businesses improve response times and keep daily operations organized. Scheduling 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Dispatch Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Mobile Access 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Monitoring 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks GPS 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Alerts/Notifications 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Smart Fleet 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.4 (18) ### Starting price Free trial available Value for money 4.4 (18) 4.4 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.4 Based on 19 reviews Filter by rating 5(11) 4(6) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent KT Kelly T. Office Manager Events Services ### "Happy Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 Our experience with Smart Fleet has been nothing but great! Pros The ease of everything, the customer support, and the price! Cons The asset trackers are magnetic and a little big but they do their job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Anthony K. COO Construction ### "Disappointment" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 15, 2022 My experience overall was OK unfortunately I'm in a position where we need to cancel our services but we are locked in to a antiquated two-year contract. Competitors in the market and modern day business are all ran on a month to month basis. I will be sure to update this review on on Google and social platforms as well. Pros It's functional tracking abilities but the software seems dated Cons Locked in contract.. Very difficult to track vehicles previous route from the day. As we are trying to become a more environmentally friendly company we have switched to fully electric EV vans and your software does not do any of the updated EV KPI trackings Reasons for choosing Smart Fleet egia website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2022 We have always offered a no contract option. The equipment must be purchased outright to not have a contract. That is an industry standard for SAAS when there is equipment involved. You came to us from a 3-year contract with Verizon. We do also offer EV KPI indicators which can be added to your account since you have switched to fully electric since signing up with us. We have since reviewed these features with you and offered to have you test it before adding it to your account. We hope that our training to show how easily you can track vehicles routes has benefited you. Our one-on-one trainings are an unlimited service we offer. We are always here to help should you ever have any questions on how to get the most out of your system. We never want to see a disappointed customer. We are a family-owned business and pride ourselves on service and doing right by our customers. If there is anything else we can do to better your experience, please do not hesitate to let us know. JC Jose C. President Construction ### "Smart Fleet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2021 Pros Very dependable and manageable throughout this years we have been using it. Cons So far nothing, everything looks good. Have not found one problem that might let me say otherwise Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2021 Hi Jose! Glad we could be there to support you in customer service and in tracking your fleet! HG Haley G. Office Manager Construction ### "Great GPS Tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2021 Pros It is easy to use and understand even for non tech savvy people for tracking cars and services. Cons The service was hard to first get set up. Once though you you understand it is fairly easy to do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2021 Hi Haley! Glad we could be there to support you in customer service and in tracking your fleet! If you ever run into any issues, please let us know! KE Karen E. Office Manager Construction ### "GPS units" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2021 The customer service at Smart Fleet is excellent. Everyone is very friendly and helpful. Pros We like the history, the idle, the maintenance tracking. Cons Everything seems to be working well. Easy to understand the new platform. Reasons for choosing Smart Fleet We have had Smart Fleet for many years, we just recently upgraded to the new platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2021 Hi Karen! Glad we could be there to support you in customer service and in tracking your fleet! AD angel D. Owner Environmental Services ### "the cache" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2021 great experience .. especially with customer service. you get to speak to a live rep. Pros the ease of use on my cell phone. very clear notifications Cons takes a bit to calebrate as well as the need to close out program in order to get a fresh gps location on vehicle Reasons for choosing Smart Fleet customer service . verizon was to big and info gets mixed up in translation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 5, 2021 Hi Angel! Glad we could be there to support you in customer service and in tracking your fleet! We do see you mentioned experiencing some difficulties with the system. Please give us a call at the office so we can look into this for you and get it resolved as soon as possible! SF Scott F. owner Construction ### "GPS tracking for trucks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 21, 2021 Smartfleet has been very helpful with when we have any issues with the devices we use, or help with printing out reports if needed. Pros What I like most about the GPS tracking program with our vehicles is the ability to find out where our trucks are at any given time, and that the trucks location is updated frequently. This allows me to dispatch the location to other employees or customers in a timely fashion. Cons What I like least is when I am printing out multiple reports on trucks for the day, that sometimes the system glitches out and I have to log out of the system and then log back in, in order to be able to print out a report. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2021 Hi Scott! Thank you for the feedback! We are happy to hear the system is helping you with your business! We are sorry to hear you are experiencing difficulties with your reports. Please give us a call at the office so we can open up a service case and get this resolved for you! BR Barbara R. President Consumer Services ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2021 Pros Was easy to set up. The customer service has been helpful. Cons Too many clicks to get the info I need. Wish the default was snap to route instead of as the crow flies. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) had met the sales rep at a tradeshow and liked him. Prices were competitive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2021 Hi Barbara! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet! I see you are having some difficulties navigating the map, please give us a call at the office and we can help you! BC Brian C. VP Transportation/Trucking/Railroad ### "Very Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 The greatest benefit is being able to give a customer a real time update as to where the vehicle is and how far away they are. Pros The best part of the product is going back and looking at the vehicle history when a customer disputes a bill. The GPS tells the truth. The software is easy to use and figure out. Cons This product is loaded with all kinds of tools we use only a small portion for our business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2021 Hi Brian! Thank you for the feedback! We are happy to hear the system is benefitting you and your business! JM Jerry M. Owner Construction ### "I love Smart Fleet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2021 Great - been using it for 10+ years Pros Great dashboard layout - Excellent customer support Cons none we don't have any complaints - thanks Reasons for choosing Smart Fleet better reports and lower cost Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 23, 2021 Hi Jerry! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet! [View all Reviews](https://www.capterra.com/p/232027/Smart-Fleet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.