# Textdrip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Textdrip the right SMS Marketing solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232031/Textdrip/reviews --- Textdrip 4.9 (124) [View alternatives](https://www.capterra.com/p/232031/Textdrip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Textdrip Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews MS Matthew S CEO Senior Health AdvisorInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “The easy way it allows me to text multiple clients at one with the same drip campaign.“ August 2, 2024 JC Jordan C SalesInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “One con I would say is that my card on file keeps getting charged which can make it pricey for some.“ December 10, 2025 AM Andre M Licensed Health AdvisorInsurance, Self-employedUsed the software for: Less than 6 months. “I use it everyday for my healthcare business to stay on top of my leads.“ May 3, 2024 AS Alicia S OwnerPublic Relations and Communications, Self-employedUsed the software for: 1-2 years. “the auto charge of $40 is FAST and doesn't allow me to purchase a gift card in time, I just see my bank statement and cry.“ April 10, 2024 JG Jacolby G AgentInsurance, Self-employedUsed the software for: Less than 6 months. “Textdrip has been a game-changer for managing my communications.“ September 12, 2024 SG Spenser G BrokerInsurance, Self-employedUsed the software for: 1-2 years. “Cost, hidden fees, automatic opt out message, deliverability, registration process“ October 23, 2023 SW Samantha W Senior AgentInsurance, Self-employedUsed the software for: More than 2 years. “The customer service has been excellent from the very start.“ May 29, 2025 TS Tara S Health advisor Insurance, Self-employedUsed the software for: Less than 6 months. “The deliverability before your campaign registry is approved is not great“ October 6, 2023 ## Showing most helpful reviews Showing 1-25 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hayley R. Insurance Advisor Insurance Used the software for: Less than 6 months ### "Life changer!" April 17, 2024 5.0 Awesome! Demo was great, responses have been great, I even made a sale! Pros I like how it’s about to reach such a large number of leads and how efficiently it runs with the drip campaigns. Cons I wish it cost a little bit less credit wise but you have to spend money to make money. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Price and because I only needed a product for texting. Review Source Jaylan C. Health Insurance Agent Financial Services Used the software for: Less than 6 months ### "Amazing App" December 14, 2022 5.0 Health Insurance Pros It is very easy to use and the design is very user friendly Cons The app doesn't refresh and redisplay after certain notifications. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Performance and message delivery rate was better. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. jC julius C. founder Marketing and Advertising Used the software for: I used a free trial ### "why is it so hard to get a refund?" December 7, 2021 3.0 Simple enough to use, but terrible customer support. I can't take off my CC in the system.. Pros cool idea. Nice that I can text drip people. Cons Terrible execution. Billing support was non-existent. There is no way for you to take off your card in the system. I am currently contacting support, but it is taking forever. Review Source Response from Textdrip February 21, 2023 Thank you for your feedback and we apologize for your experience, rest assured that this feedback is heard and taken into consideration. AC Alicia C. Health Insurance Agent Insurance Used the software for: 6-12 months ### "Great Value and User Friendly " July 1, 2021 5.0 I've been utilizing textdrip for about a month. I've had excellent results. Setting up drips and auto responses greatly reduces time wasted doing this manually. I like the ease of use and how simple it is to set up and integrate with my CRM. Pros Easy to use interface, reliable results, great value for consistent branding, messaging and prospecting. Cons Charges for messages longer than 160 characters, inability to attach pictures, vcard, etc. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Textdrip is a faster, better, more cost effective and efficient system. Review Source Response from Textdrip February 7, 2023 Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! JZ Joshua Z. CEO Insurance Used the software for: Less than 6 months ### "Best Texting Platform Around" June 28, 2021 5.0 It has been a smooth transition into this platform, my cost has been very low, and my client outreach has been very consistent. Pros The software is affordable, easy to set up, and I haven't had a problem yet. Everything thing is user friendly and accessible. Cons There are not any downsides that really stick out to me. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Isales became too expensive and too many interweaving parts to cause errors. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. SW Samantha W. Senior Agent Insurance Used the software for: 2+ years ### "Excellent Customer service" May 29, 2025 5.0 Pros The customer service has been excellent from the very start. I highly suggest doing the demo training Cons Nothing negative to say so far—it’s been a great experience over the past couple of years. No complaints at all! Review Source JC Jordan C. Sales Insurance Used the software for: Less than 6 months ### "JC Text Drip Review" December 10, 2025 5.0 Pros Customer service, keeps everything simple, super efficient for my business, tripled my sales in a month of usage. Cons One con I would say is that my card on file keeps getting charged which can make it pricey for some. I want to be able to choose my own amount. Review Source EB Emily B. Licensed Health Advisor Insurance Used the software for: Less than 6 months ### "TextDrip is great!" January 9, 2025 5.0 Pros How I can organize my pipeline so easily! Cons The statistics are a little confusing at first Review Source VR Verified Reviewer Insurance agent Insurance Used the software for: 2+ years ### "Excellent sms platform" July 29, 2024 5.0 Pros I've been using Textdrip for over 4 years now. I used to send messages to prospects using a 1 to 1 delivery, the bulk texting feature has been instrumental for my business growth. If you haven't gotten on Textdrip yet, I highly recommend it! Cons The app needs to be optimized for speed and efficiency. Review Source SL Som L. US ADVISOR Insurance Used the software for: I used a free trial ### "Textdrip Time " September 17, 2024 5.0 Textdrip is both a necessity and reward for any business! I highly recommend. Pros It makes finding a targer market easy! It's user friendly and easy to teach. Cons Lots of avenues to learn because it's so robust. Review Source AS Alicia S. Owner Public Relations and Communications Used the software for: 1-2 years ### "Alicia- An Apple A Day" April 10, 2024 5.0 Pros Textdrip has been an interval component in my business and have been using this CRM for over a year. Multiple accounts easy to switch and customer service is a plus Cons the auto charge of $40 is FAST and doesn't allow me to purchase a gift card in time, I just see my bank statement and cry. Id like to get notified perhaps to avoid that. that would be definitely something you should consider! Review Source JM JeN M. Agent Owner Insurance Used the software for: 6-12 months ### "Surprising good company" January 2, 2024 5.0 Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running. I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far. Thanks Guys! Pros I am happy with system and support. Also the leads have been real and made some good money so far. Cons Communication with team. I like to call someone personal for questions. Wish I could do that more Review Source SE Saphire E. Insurance Broker Insurance Used the software for: 1-2 years ### "Recommend! " May 23, 2023 5.0 Textdrip is very helpfull and makes running business easier! Pros Love the newer updates that help me stay very organized with the Campaigns and Pipelines set up. The extension is also one of my favorite tools that is provided by them. Cons Sometimes the delivery and updates can be slow but not very often! Review Source AC Aurelia C. Insurance Agent Insurance Used the software for: Less than 6 months ### "Time Saver" April 23, 2024 5.0 Pros The ease of sending bulk communications and tracking the leads Cons I am not sure yet, I have only been using the system for about 30 days Review Source CG Camille G. Insurance Agent Insurance Used the software for: 6-12 months ### "Love using TD" January 2, 2024 5.0 Pros How easy and simple it is to use and navigate. Cons There's no calendar to schedule appointments. Review Source MV Maria V. Writing agent Insurance Used the software for: 1-2 years ### "This app is amazing! " March 29, 2023 5.0 I love using this app, it truly makes my life easier Pros It's very user-friendly and makes my life way easier because it has an extension that makes texting very fast. Cons I have to refresh the app every couple of hours to make sure I don't have any new messages Review Source AC ANDREA C. OWNER Real Estate Used the software for: Less than 6 months ### "Happy Textdrip user" March 9, 2024 5.0 The support team is amazing and very responsive. Pros What I like most is that it has all the features I need in my business for SMS campaigns and how easy it is to navigate and setup. Cons There isn't one thing that I dislike about Textdrip. Reason for choosing Textdrip Textdrip offers SMS credits which is very beneficial to me. Review Source MH Marc H. Health Advisor Insurance Used the software for: Less than 6 months ### "Great Customer Service" July 14, 2023 5.0 Pros The customer service from \[sensitive content hidden\] was excellent. Really helpful for me to learn the textdrip platform. Cons Nothing, they cover all the bases while you use the application. Review Source JR Jake R. Licensed Health Advisor Insurance Used the software for: Less than 6 months ### "Excellent! " July 1, 2021 5.0 ⁣Highly recommended to any professional who needs to reach out to people. This software is not only great, but with it, you get a highly skilled and quick responding team to help you out. Their attention to detail and determination to fulfill the needs of the customer is extraordinary. Pros This software is very easy to use and does not take much to set up. It functions as it should and hasn't had any bugs or crashes since I've started using it. Not only does this software make everyday tasks much easier but it also keeps you organized. Cons I am not sure if this already exists and I just haven't come across it yet, But I would love to see if my messages were actually delivered, if possible. On other texting apps, it will tell me if the message could not be sent. Also, not sure if this exists either as I am new to the software, But a way to resume drips once automatically stopped due to a response. I apologize if these features are already implemented. Review Source Response from Textdrip February 7, 2023 Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! AJ Amber J. Insurance Broker Insurance Used the software for: Less than 6 months ### "Makes my life easier!" April 5, 2023 5.0 It has made my business more successful and my life easier! Pros I love that it saves me time, as I am an entrepreneur and my time is crucial. Cons Sometimes it shows I have unread messages but I dont. Not a biggie Review Source CC Cory C. Health advisor Insurance Used the software for: 1-2 years ### "Cory " August 16, 2022 5.0 Great! Pros Easy to use and easy to keep track of prospects Cons I liked everything about text drip there is not anything I didn't like. Review Source Response from Textdrip February 7, 2023 Thank you for sharing such a happy experience. It means everything to us. KG Kevin G. Field Training Agent Insurance Used the software for: I used a free trial ### "Kevin review " December 11, 2022 5.0 Blocked messages Pros Ease of use. It makes things streamlined and simple. Cons Only one phone number. It would be nice to have a number in every state and to be able to call. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Blocked messages Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. WS Wyatt S. Self Employed Insurance Used the software for: 6-12 months ### "Textdrip is the catalyst you need" September 13, 2021 5.0 Pros SMS marketing campaigns to drip leads, saves time and effort with better results Cons I do wish the lead organization was a bit more detailed (i.e. labeling which step in the process the lead is in). Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. LR Loren R. Career Agent Insurance Used the software for: 1-2 years ### "Amazing Texting Platform" July 11, 2023 5.0 I love text drip and the ability to reach multiple clients and generate more revenue! Pros The ease of uploading a CSV file and modifying my text drip as needed. Cons I wish it had a better calling feature and an easier use of a mobile app Review Source JS Jayvan S. Jay Spence; Licensed Health Advisor Insurance Used the software for: Less than 6 months ### "Innovative Text Marketing and Phone Marketing hits Healthcare as an Industry!!" January 23, 2022 5.0 The overall experience is packaged with plenty of offers for free credit offers. Ask customer service if not getting offers today and get credit as soon as complete on offers. Make sense? Pros The software is an affordable alternate to higher priced software used daily by the Healthcare Insurance industry. It makes sense to download day one! Cons I don't really see a complaint here; when customer service is available and by phone, video chat, or zoom. You can speak with IT department and usually is fixed on the spot!. Reason for choosing Textdrip Cost savings. Review Source Response from Textdrip February 7, 2023 Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! 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