--- title: "Textdrip Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Textdrip the right SMS Marketing solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/232031/Textdrip/reviews/" page_type: "reviews" language: "en" --- Textdrip 4.9 (125) [View alternatives](https://www.capterra.com/p/232031/Textdrip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Textdrip Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JG Jacolby G AgentInsurance, Self-employedUsed the software for: Less than 6 months. “Textdrip has been a game-changer for managing my communications.“ September 12, 2024 JC Jordan C SalesInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “One con I would say is that my card on file keeps getting charged which can make it pricey for some.“ December 10, 2025 GB Gunnar B OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Fantastic customer service!“ July 9, 2026 AS Alicia S OwnerPublic Relations and Communications, Self-employedUsed the software for: 1-2 years. “the auto charge of $40 is FAST and doesn't allow me to purchase a gift card in time, I just see my bank statement and cry.“ April 10, 2024 MS Matthew S CEO Senior Health AdvisorInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “The easy way it allows me to text multiple clients at one with the same drip campaign.“ August 2, 2024 SG Spenser G BrokerInsurance, Self-employedUsed the software for: 1-2 years. “Cost, hidden fees, automatic opt out message, deliverability, registration process“ October 23, 2023 SL Som L US ADVISORInsurance, 501 - 1,000 employeesUsed the software for: I used a free trial. “Textdrip is both a necessity and reward for any business!“ September 17, 2024 TS Tara S Health advisor Insurance, Self-employedUsed the software for: Less than 6 months. “The deliverability before your campaign registry is approved is not great“ October 6, 2023 ## Showing most helpful reviews Showing 1-25 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hayley R. Insurance Advisor Insurance Used the software for: Less than 6 months ### "Life changer!" April 17, 2024 5.0 Awesome! Demo was great, responses have been great, I even made a sale! Pros I like how it’s about to reach such a large number of leads and how efficiently it runs with the drip campaigns. Cons I wish it cost a little bit less credit wise but you have to spend money to make money. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Price and because I only needed a product for texting. Review Source Jaylan C. Health Insurance Agent Financial Services Used the software for: Less than 6 months ### "Amazing App" December 14, 2022 5.0 Health Insurance Pros It is very easy to use and the design is very user friendly Cons The app doesn't refresh and redisplay after certain notifications. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Performance and message delivery rate was better. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. GB Gunnar B. Owner Real Estate Used the software for: Less than 6 months ### "Fantastic customer service!" July 9, 2026 5.0 Pros Fantastic customer service! Text Drip resolved my issue instantly with friendly, fast, and helpful support. Cons Great concept, but I haven't had enough time to fully use the service yet. Will be now that they helped me get it going. Looking forward to it! Review Source jC julius C. founder Marketing and Advertising Used the software for: I used a free trial ### "why is it so hard to get a refund?" December 7, 2021 3.0 Simple enough to use, but terrible customer support. I can't take off my CC in the system.. Pros cool idea. Nice that I can text drip people. Cons Terrible execution. Billing support was non-existent. There is no way for you to take off your card in the system. I am currently contacting support, but it is taking forever. Review Source Response from Textdrip February 21, 2023 Thank you for your feedback and we apologize for your experience, rest assured that this feedback is heard and taken into consideration. AC Alicia C. Health Insurance Agent Insurance Used the software for: 6-12 months ### "Great Value and User Friendly " July 1, 2021 5.0 I've been utilizing textdrip for about a month. I've had excellent results. Setting up drips and auto responses greatly reduces time wasted doing this manually. I like the ease of use and how simple it is to set up and integrate with my CRM. Pros Easy to use interface, reliable results, great value for consistent branding, messaging and prospecting. Cons Charges for messages longer than 160 characters, inability to attach pictures, vcard, etc. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Textdrip is a faster, better, more cost effective and efficient system. Review Source Response from Textdrip February 7, 2023 Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! JZ Joshua Z. CEO Insurance Used the software for: Less than 6 months ### "Best Texting Platform Around" June 28, 2021 5.0 It has been a smooth transition into this platform, my cost has been very low, and my client outreach has been very consistent. Pros The software is affordable, easy to set up, and I haven't had a problem yet. Everything thing is user friendly and accessible. Cons There are not any downsides that really stick out to me. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Isales became too expensive and too many interweaving parts to cause errors. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. JC Jordan C. Sales Insurance Used the software for: Less than 6 months ### "JC Text Drip Review" December 10, 2025 5.0 Pros Customer service, keeps everything simple, super efficient for my business, tripled my sales in a month of usage. Cons One con I would say is that my card on file keeps getting charged which can make it pricey for some. I want to be able to choose my own amount. Review Source SW Samantha W. Senior Agent Insurance Used the software for: 2+ years ### "Excellent Customer service" May 29, 2025 5.0 Pros The customer service has been excellent from the very start. I highly suggest doing the demo training Cons Nothing negative to say so far—it’s been a great experience over the past couple of years. No complaints at all! Review Source Alexander S. Health Insurance Advisors Financial Services Used the software for: 1-2 years ### "TextDrip is a great way to immediately scale in a high volume sales environment" December 6, 2021 5.0 Overall, the benefits of the software far outweigh the limitations and TextDrip is an incredibly comprehensive tool to allow you to immediately scale your business. \[SENSITIVE CONTENT\] is very helpful and is constantly improving the intuition of the program to make it adaptable to each user's purpose. I am confident that the software will continue to get vastly better, but as far as I have seen this is by far the most helpful and affordable tool to help individuals scale rapidly in a high volume sales environment. Mass communication is a major staple in my industry and I don't know where I would be without this platform. Pros 1\. TextDrip enables you to automate much of your prospecting cycle with much higher deliverability than most competitors. 2. \[SENSITIVE CONTENT\] always makes himself available to answer questions and optimize use of his software 3. TextDrip subscription is very affordable ($10 per month) and messages are inexpensive ($0.01 per text) and drip messages stop immediately after you have received a response to prevent you from spending unnecessary money. Superior bang for your buck compared to most mass texting platforms. 4. Messages can be archived to allow you to access previous responses to text messages, competitors often times do not populate messages until your next message has been sent out 5. The software enables call forwarding to send inbound calls directly to your cell phone along with displaying the inbound caller's number for ease of access. This is incredibly helpful compared to Ringy, which routes inbound calls based on what number the prospect is calling and not their phone number. Cons 1\. The software can become laggy and ineffective if you do not archive conversations regularly. After 500 responses, it becomes difficult to navigate the software smoothly. I had to learn this on the fly, but once you begin archiving conversations to clear out the ones that are not productive it works smoothly. 2. The software is not a standalone CRM. It must be used in conjunction with a CRM like VanillaSoft, Ringy, or SalesForce to get the most out of the service and keep yourself organized. 3. You must manually enter a prospect into another drip campaign once they have been uploaded into TextDrip. When you upload prospects who are duplicates, the software does not allow you to enter them into a new drip campaign unless you manually access the lead from the Contacts tab and add them into the drip. This can be extremely time consuming when trying to consolidate positive responses and spark up a conversation by automatically entering them into a new drip. I would appreciate a function that automatically re-enters prospects into another drip after a certain period of time after receiving a positive response (hours, days, weeks, etc.) to automate your funnel. There is a way to manually do this, but it can be tedious if you are working a large volume of prospects because people inevitably slip through the cracks. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. Jay S. Health Insurance Agent Insurance Used the software for: 2+ years ### "Innovative Text Marketing and Phone Marketing hits Healthcare as an Industry!!" December 4, 2022 5.0 It work. You get replys. It gives your time back and keeps communications in order. Pros Fast scheduled text campaigns for data leads lead generation. It gives your time back and stays in touch with clients. Cons Lengthy text campaigns can be costly. You have a way of pricing each text before sending first campaign, suggest doing this. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. JM JeN M. Agent Owner Insurance Used the software for: 6-12 months ### "Surprising good company" January 2, 2024 5.0 Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running. I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far. Thanks Guys! Pros I am happy with system and support. Also the leads have been real and made some good money so far. Cons Communication with team. I like to call someone personal for questions. Wish I could do that more Review Source PM Patrick M. Sales Insurance Used the software for: 6-12 months ### "Text Drip for Prospecting" March 27, 2023 5.0 Pros The delivery rate is better than any other company out there. Name of the game! Cons Needs work on organization silos. Little hard to keep up with the conversations without constant upkeep. Switched from [Ringy](https://www.capterra.com/p/182372/iSalesCRM/) Deliverability to my prospects Review Source SP Stevan P. Senior Assoicate Insurance Used the software for: 1-2 years ### "Great CRM" June 13, 2023 5.0 It has been a good experience. Pros I love the ease of use. I love that they are constantly developing to better fit a agents day to day needs Cons I dont have any cons personally towards text drip Review Source CB Cherokee B. Contracted worker Insurance Used the software for: Less than 6 months ### "awesomesauce" December 18, 2023 5.0 I would recommend that people use this for SMS marketing for their business. I have had such a pleasant experience with textdrip since I began using it. The customer support is extremely sufficient. Pros I like that it is very beginner friendly and easy to use. I like how customizable it isText drip is awesome. Super easy to use, very beginner friendly. Lots of features as well to make it as customizable as you want. You can easily keep track of your clientele and categorize them into lists if needed Cons So far there isn't anything that I don't really like. Review Source GA Gabriela A. Sales Agent Insurance Used the software for: Less than 6 months ### "Text drip is a MUST" November 30, 2022 5.0 Excellent platform! My productivity and response time have been completely transformed by text drip. Not only do I receive more responses, but I also get four times as many clients as I did before I started utilizing Text Drip. I'd heartily advise anyone who wants to grow their business to do so. Pros With Textdrip, you can rapidly and practically effortlessly text hundreds of customers. I would highly recommend this software to anyone who is self-employed and frequently follows up with clients. Cons I feel like they could potentially make it more user friendly and the extension should have more AI to detect a leads info without me manually typing and filling it out. Alternatives considered [Sideline](https://www.capterra.com/p/231929/Sideline/) Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. AB Ashley B. Sales Executive Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing software, saves days worth of work. " March 30, 2023 4.0 Pros The functions that allow you to organize everything. Cons The functions can be tricky, but still very helpful. Review Source HD Heather D. Health insurance agent Insurance Used the software for: 6-12 months ### "Well worth it!!" January 30, 2023 5.0 I could never send this many text messages from my phone. It's simple to set up quick responses and drip campaigns Pros TextDrip is a great, easy to use texting platform. They have great demo classes and customer service classes as well. Highly recommend!!! 😀 Cons More ways to earn credits would be great!! Reason for choosing Textdrip Other people in my office Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. NE Nadine E. Writing Agent Insurance Used the software for: Less than 6 months ### "Amazing CRM" December 4, 2023 5.0 Pros Honestly the best website to send texts and organize your work. I love the color code options and customer support is also very quick and helpful. Cons I don't have any cons so because every single time I needed something someone was there to help. Review Source MG May G. Insurance Insurance Used the software for: 6-12 months ### "TextDrip changed my life " March 5, 2023 5.0 It’s easy/simple/ user friendly and organized. Pros The automations features keeps everything really organized. Cons The mobile app needs some work like that I don’t need to be on my laptop Review Source DR Derek R. Managing Partner Insurance Used the software for: 6-12 months ### "Texting made simple." June 28, 2021 5.0 Text drip is great. I have used pretty much every texting platform and text drip is by far superior. That platform is so easy to use you can be up and running in minutes. Pros Easy to use, very affordable, great customer service. Cons I have not found anything I do not like yet. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. AA Anthony A. USHAdvisors Insurance Used the software for: 6-12 months ### "Text drip is the GOAT" July 25, 2022 5.0 I've maximized my outreach with textdrip Pros i like how the outreach continues for up to as long as I want to reach out to the client Cons Hey haven't personally run into any hiccups Review Source Response from Textdrip February 7, 2023 Thank you for your amazing note. we appreciate you taking the time to share your experience with us! KD Kyle D. Producer Insurance Used the software for: Less than 6 months ### "ease of use" November 16, 2023 5.0 Pros The automation makes contacting my leads a breeze. Cons The onboarding can be difficult but once learned. The platform is amazing. Review Source WS Wyatt S. Self Employed Insurance Used the software for: 6-12 months ### "Textdrip is the catalyst you need" September 13, 2021 5.0 Pros SMS marketing campaigns to drip leads, saves time and effort with better results Cons I do wish the lead organization was a bit more detailed (i.e. labeling which step in the process the lead is in). Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. LR Loren R. Career Agent Insurance Used the software for: 1-2 years ### "Amazing Texting Platform" July 11, 2023 5.0 I love text drip and the ability to reach multiple clients and generate more revenue! Pros The ease of uploading a CSV file and modifying my text drip as needed. Cons I wish it had a better calling feature and an easier use of a mobile app Review Source LB Lex B. Health Insurance Advisor Insurance Used the software for: Less than 6 months ### "Innovative way to reach your target audience" March 6, 2022 5.0 Very great experience, top notch software with really good customer service, couldn't be happier. Pros The things I've found most impactful using this software would it's user friendly features, super friendly / helpful customer support, and constant updates / improvements from the developers. Cons The only con I can think of when using this is if your number gets blocked by carriers, it may be hard to know at first. So you may be wasting credits sending texts without knowing your messages aren't being delivered. Review Source Response from Textdrip February 7, 2023 We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. 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