# OpsRamp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpsRamp Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/232088/OpsRamp

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# 

 OpsRamp Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

OpsRamp

## What is OpsRamp?

OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

## What is OpsRamp used for?

[AIOps Platforms](https://www.capterra.com/aiops-platforms-software/)[IT Management](https://www.capterra.com/it-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpsRamp

0.0

VS.

[4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (238)

Value For Money

0.0 (0)

Value For Money

4.9 (225)

Customer Service

0.0 (0)

Customer Service

4.8 (211)

## OpsRamp alternatives

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$795.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.9 (489)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about OpsRamp

Overview

### What company size and specific industries is OpsRamp built for?

OpsRamp is designed for managed service providers and enterprise IT organizations, making it a fit for mid-market and large enterprises that need centralized IT operations support. It is aimed at service providers and internal IT teams rather than small businesses, with no specific industry focus named.

Features and Usability

### What are the key features of OpsRamp?

OpsRamp offers IT monitoring and real-time monitoring, with alerts and notifications, incident management, and ticket management for operations response. It also includes root cause analysis, performance metrics, capacity management, patch management, audit trail, access controls, single sign on, third-party integrations, and customizable reports and dashboards.

Getting Started and Support

### What training and onboarding options does OpsRamp offer?

OpsRamp provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for teams getting started.

Getting Started and Support

### What customer support options does OpsRamp offer?

OpsRamp provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experience, no reliable claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

OpsRamp 29 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Monitor service demand and performance to plan for adequate resources that meet business needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collect, process and structure data from multiple sources for further analysis

Import and export data to and from software applications

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Gather metrics to assess the performance of IT infrastructure and network in real-time

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Install software updates and bug fixes remotely

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

View and track pertinent metrics to find patterns and gain insights from data

Identify and analyse the reasons behind accidents

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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