--- title: "i2x Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about i2x Software - reviews, pricing plans, popular comparisons to other Contact Center Quality Assurance products and more." source_url: "https://www.capterra.com/p/232091/i2x/" page_type: "product" language: "en" --- # i2x Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) i2x ## What is i2x? i2x enables easy, fast, secure electronic invoice submission and processing for both operators and suppliers. Using i2x, vendors can upload invoices and field tickets from their accounting/ERP system with 1-Click and securely transmit them directly to the customer portal. i2x works with invoices, credit memos, purchase orders, and field tickets. Replaces manual, redundant data entry with an electronic process. Connects seamlessly with all accounting/ERP and field ticket systems. ## What is i2x used for? [Integration](https://www.capterra.com/integration-software/)[Oil and Gas](https://www.capterra.com/oil-and-gas-software/)[Contact Center Quality Assurance](https://www.capterra.com/contact-center-quality-assurance-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $159 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for i2x?[Manage this product listing](https://www.g2.com/products/nextgen-software-i2x/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### i2x 4.4 (18) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $159 Usage Based, Per Month Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.3 (3,038) Value For Money 4.4 (16) Value For Money 4.3 (2,347) Customer Service 4.8 (18) Customer Service 4.3 (2,006) ## i2x alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (409)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/232091/i2x/alternatives/) ## FAQs about i2x Overview ### Which roles and teams benefit most from i2x? i2x is most used by accounting and accounts receivable teams, office administrators, and operations staff who need faster document handling and cleaner financial workflows. Managers and analysts use it to improve process visibility, reduce manual entry, and keep billing, records, and administrative tasks organized across daily business operations. Answer based on 18 reviews Overview ### What company size and industries is i2x built for? i2x is built mainly for small accounting teams, with 67% of reviewers from small businesses, and it serves Oil & Energy most often at 72%. It also appears with midsize businesses at 33%, plus Consumer Services at 11% and Apparel & Fashion at 6%, primarily for integration. Answer based on 18 reviews Features and Usability ### What are the key features of i2x? i2x offers accounting and data synchronization as core features, along with API access, data connectors, and ETL for moving information between systems. It also includes accounting integration, QuickBooks integration, data import/export, data mapping, real-time monitoring, real-time reporting, activity dashboards, and alerts/escalation. Integrations ### Which third-party tools and platforms does i2x integrate with? i2x integrates with Enverus, Oracle Business Process Management, and SAP Ariba. These catalog integrations connect i2x to energy data, process management, and procurement workflows, giving teams a small but focused set of third-party platform options. Getting Started and Support ### What training and onboarding options does i2x offer? i2x provides live online training and webinars for teams getting started. Live online sessions support guided instruction with a trainer, while webinars offer scheduled presentations that can cover product features, setup steps, and common usage topics. Getting Started and Support ### What customer support options does i2x offer? i2x offers email/help desk and phone support. These channels give users direct ways to reach support for account questions, setup issues, and troubleshooting. No reviewer feedback on support experience is available here, so the support quality, response time, and helpfulness are not described. ## Features AI summary Based on 132 Contact Center Quality Assurance reviews Capterra data shows that buyers of Oil and Gas software rank the following features as their top priorities: - **Real-Time Updates** (**38%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**45%**) - **Compliance Management** (**44%**) i2x includes **Real-Time Updates** and **Real-Time Monitoring**, giving teams current operational information and continuous visibility into field activity as conditions change. However, it does not include **Compliance Management**. These features help businesses respond faster to issues, track performance as it happens, and make informed decisions with up-to-date operational data. ETL 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Process of extracting, transforming, and loading data Multiple Data Sources 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources API 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Data Mapping 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the management and flow of data throughout the organization Data Synchronization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency SSL Security 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access i2x 20 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Database Support: Supports common databases such as MySQL and Oracle - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - ETL: Process of extracting, transforming, and loading data - Multiple Data Sources: Allows users to manage data from a number of sources - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.4 (16) Free Trial Basic $159.00 Usage Based,Per Month Value for money 4.4 (16) 4.4 Based on 16 reviews ## Integrations [ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[ Oracle Business Process Management](https://www.capterra.com/p/156563/Oracle-BPM-Suite/)[ Enverus](https://www.capterra.com/p/115233/MarketView/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.4 Based on 18 reviews Filter by rating 5(9) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Consulting Apparel & Fashion ### "Good trade app---Importyeti" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2025 1.It provides some really import infomations for my reference. 2.It's very helpful for international trade! Pros 1.Accurate and detailed infomations of customer and competitors; 2.Easy and clear,friendly UI; 3.Good service attitude. Cons 1.Few countries covered USA and Mexico; 2.Hope it'll have more functions: email add,mobile phone number,online call etc.... Switched from [Bluehost](https://www.capterra.com/p/229168/Bluehost/) Chinese app dont have free quota. Complex UI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jennifer O. Secretary Facilities Services ### "user friendly TeamViewer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 Pros User friendly TeamViewer and quick support when needed! Cons I do not have any negative comments towards this software or the support staff. Love them both. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Hilary M. Accounts Receivables Oil & Energy ### "Review from Safety Solutions, LLC" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2021 I really like the customer support that I receive from I2X and \[SENSITIVE CONTENT\]. Pros Having the option to pull the sales orders and invoices through to Open Invoice Cons Some of the issues that I have are not caused by I2X. They are caused by some of the programs that we have where line items do not calculate correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Janice A. Office Manager Oil & Energy ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2021 Great Pros Very easy to use. Easy to navigate. Easy to understand. Cons Time that it takes when you request an invoice to be rejected Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Brooke D. HSE Oil & Energy ### "I2X review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2021 So far i like it - i do wish there was a ability to upload only things my name has sent instead of having to go through all of the customers individually Pros How fast it is for uploads, can send thing quickly Cons When i am waiting to see if any documents failed to move over this is a very long wait and goes through all the documents Reasons for choosing i2x my company did Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Laurie G. Accounting Manager Civil Engineering ### "Spectacular Evening" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2021 I have enjoyed working with this software. I find it very user friendly. Pros I find the software very user friendly. Cons I have not had any issues with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Amy M. A/R Manager Oil & Energy ### "Software Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 30, 2021 Pros Ease of understanding the software. Easy to maneuver. Cons At first, it was difficult to get everything set up correctly but now it is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Diana B. Business Administrator Oil & Energy ### "i2x review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2021 Pros Product is easy to use. Support is great, anytime I have questions I get a quick response. Cons I really have no issues with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Myndie P. Admin. Assistant Oil & Energy ### "i2X IS WONDERFUL & TIMESAVING" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 My overall experience with i2X is timesaving and worth every penny! Pros i2X is wonderful software and it makes life easy! I have never had any issues with it not working correctly and I love their customer support team, especially \[SENSITIVE CONTENT\] Cons There are no cons to this product, I use it daily and its superb! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Anitra R. TRANSACTION SERVICE MANAGER Oil & Energy ### "amazing program and very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 My experience with I2X was positive in every aspect of the business. Pros It was an easy process to set up and customer service is fantastic ! Streamlining your invoice upload with I2X is extremely efficient Cons None- everything worked as it should and customer service is fantastic Reasons for choosing i2x n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232091/i2x/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.