# i2x Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is i2x the right Oil and Gas solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232091/i2x/reviews

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i2x

4.4 (18)

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Last updated March 13th, 2026

# Reviews of i2x

Ease of use

4.6

Customer Service

4.8

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Consulting  
Apparel & Fashion  
Used the software for: 1-2 years

### "Good trade app---Importyeti"

August 16, 2025

4.0

1.It provides some really import infomations for my reference. 2.It's very helpful for international trade!

Pros

1.Accurate and detailed infomations of customer and competitors; 2.Easy and clear,friendly UI; 3.Good service attitude.

Cons

1.Few countries covered USA and Mexico; 2.Hope it'll have more functions: email add,mobile phone number,online call etc....

Switched from

[Bluehost](https://www.capterra.com/p/229168/Bluehost/)

Chinese app dont have free quota. Complex UI

Review Source

EE

Elize E.  
Business Process Analyst  
Oil & Energy  
Used the software for: 2+ years

### "Seamless B2B integration"

August 25, 2021

5.0

I've had a positive experience with i2x over the last three years. What I especially like is that the implementation specialist that installed our system has stayed on our case and is still the person handling any ongoing support needs. This means that a relationship can be built, and that we don't have to explain the ins and outs of our system whenever we have a support query (which doesn't happen often). Even the administrative department that handles the billing has been very responsive and accommodating.

Pros

i2x is one of the best automation tools that our business has implemented. It seamlessly pulls information from our Microsoft Dynamics NAV 2017 environment and pushes it into the OpenInvoice and Cortex online invoicing portals. The process of doing daily uploads is simple, and onboarding new clients is easy. The initial setup took some time, but there were no major issues and our implementation specialist was very knowledgeable and responsive. I would definitely recommend this product.

Cons

I don't have any issues with this software.

Review Source

TP

Totuinna P.  
Accounting Manager  
Consumer Services  
Used the software for: Less than 6 months

### "i2x Review"

August 20, 2021

3.0

Pros

As of right now, we have not began using i2x. We are still trying to integrate it with our ERP system. I can really only speak on what we have seen during the presentation. It seems like it will be very useful and convenient to enter our customers' invoices going forward. I am really looking forward to this.

Cons

The integration is our only issue right now. It is taking longer than expected due to some error issues. We have a second meeting scheduled and I hope we can get it completed then.

Review Source

JO

Jennifer O.  
Secretary  
Facilities Services  
Used the software for: 2+ years

### "user friendly TeamViewer"

October 27, 2022

5.0

Pros

User friendly TeamViewer and quick support when needed!

Cons

I do not have any negative comments towards this software or the support staff. Love them both.

Review Source

JM

Jacqueline M.  
Operations Assistant  
Oil & Energy  
Used the software for: 2+ years

### "Awesome Software!"

August 20, 2021

4.0

Pros

I've been using I2X for about 8 years or so. Never had a major issue. If I run into some type of problem, Customer Service is super fast to respond and connect to help with my issue. The software makes invoicing for the company way faster than having to add them manually. My invoices get submitted as a batch which saves me so much time.

Cons

Nothing really. any issues that come up are mostly with the customers Not I2X.

Review Source

SS

Sheryl S.  
Rev Accountant  
Construction  
Used the software for: 2+ years

### "My i2X experience"

August 25, 2021

4.0

The time management of invoice submission has saved the company a lot of money in wages, and streamlined the process.

Pros

We have used i2X on two different operating systems, the original setup was a bit timely but the support was great and very knowledgeable. Implementing this program has great, the time it saves me daily has had a huge impact on our operations and DSO.

Cons

The limited number of users without a large fee

Review Source

BD

Brooke D.  
HSE  
Oil & Energy  
Used the software for: 2+ years

### "I2X review"

September 3, 2021

4.0

So far i like it - i do wish there was a ability to upload only things my name has sent instead of having to go through all of the customers individually

Pros

How fast it is for uploads, can send thing quickly

Cons

When i am waiting to see if any documents failed to move over this is a very long wait and goes through all the documents

Reason for choosing i2x

my company did

Review Source

HM

Hilary M.  
Accounts Receivables  
Oil & Energy  
Used the software for: 2+ years

### "Review from Safety Solutions, LLC"

September 3, 2021

4.0

I really like the customer support that I receive from I2X and \[SENSITIVE CONTENT\].

Pros

Having the option to pull the sales orders and invoices through to Open Invoice

Cons

Some of the issues that I have are not caused by I2X. They are caused by some of the programs that we have where line items do not calculate correctly.

Review Source

MP

Myndie P.  
Admin. Assistant  
Oil & Energy  
Used the software for: 2+ years

### "i2X IS WONDERFUL & TIMESAVING"

August 25, 2021

5.0

My overall experience with i2X is timesaving and worth every penny!

Pros

i2X is wonderful software and it makes life easy! I have never had any issues with it not working correctly and I love their customer support team, especially \[SENSITIVE CONTENT\]

Cons

There are no cons to this product, I use it daily and its superb!

Review Source

CS

Cheryl S.  
Office Manager  
Oil & Energy  
Used the software for: 2+ years

### "Invoice smarter, not harder"

August 20, 2021

4.0

i2x make the process of uploading invoices much faster, keeping the flow of work product moving.

Pros

The software itself saves time with invoices, but the customer service is AMAZING - Knowledgeable, professional and timely assistance!

Cons

We don't have any real issues with the use of this software.

Reason for choosing i2x

Not applicable

Review Source

KM

Kim M.  
secretary  
Oil & Energy  
Used the software for: 2+ years

### "Time Saving "

August 20, 2021

5.0

Pros

I like that it is easy to use and user friendly.

Cons

I wish I could add the attachment and it stay attached when sending to OpenInvoice. I tried and it did not stay attached.

Review Source

DB

Diana B.  
Business Administrator  
Oil & Energy  
Used the software for: 2+ years

### "i2x review"

August 25, 2021

4.0

Pros

Product is easy to use. Support is great, anytime I have questions I get a quick response.

Cons

I really have no issues with this software.

Review Source

AR

Anitra R.  
TRANSACTION SERVICE MANAGER  
Oil & Energy  
Used the software for: 2+ years

### "amazing program and very easy to use"

August 25, 2021

5.0

My experience with I2X was positive in every aspect of the business.

Pros

It was an easy process to set up and customer service is fantastic ! Streamlining your invoice upload with I2X is extremely efficient

Cons

None- everything worked as it should and customer service is fantastic

Reason for choosing i2x

n/a

Review Source

MC

Michell C.  
admin  
Oil & Energy  
Used the software for: 2+ years

### "Helpful"

August 20, 2021

5.0

Pros

i2x makes uploading invoices so easy. Every person i have dealt with has been so nice and made everything easy to understand.

Cons

Sometimes the errors can be difficult to understand.

Review Source

LG

Laurie G.  
Administrator  
Oil & Energy  
Used the software for: 2+ years

### "I2X Review"

August 24, 2021

4.0

Very good. The I2X team is very helpful from start to finish

Pros

This software takes hours off my work load and stops me from having to double enter data.

Cons

I have no negative feelings about this software

Reason for choosing i2x

Was exactly what we were looking for

Review Source

LG

Laurie G.  
Accounting Manager  
Civil Engineering  
Used the software for: 2+ years

### "Spectacular Evening"

August 30, 2021

5.0

I have enjoyed working with this software. I find it very user friendly.

Pros

I find the software very user friendly.

Cons

I have not had any issues with the software.

Review Source

JA

Janice A.  
Office Manager  
Oil & Energy  
Used the software for: 2+ years

### "Review"

September 3, 2021

5.0

Great

Pros

Very easy to use. Easy to navigate. Easy to understand.

Cons

Time that it takes when you request an invoice to be rejected

Review Source

AM

Amy M.  
A/R Manager  
Oil & Energy  
Used the software for: 2+ years

### "Software Use"

August 30, 2021

5.0

Pros

Ease of understanding the software. Easy to maneuver.

Cons

At first, it was difficult to get everything set up correctly but now it is good.

Review Source

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