--- title: "Filejet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Filejet the right Compliance solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/232144/FileJet/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Filejet 4.8 (44) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Filejet Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews LH Lisa A. H PartnerLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “FileJet customer support team and account reps have been very prompt, responsive, patient and helpful during our platform initiation and entity boarding processes.“ July 23, 2025 BS Ben S ContollerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “the customer service is so much better than other platforms I have used.“ July 23, 2026 RS Richard S General CounselConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Customer service following implementation has been superior.“ June 5, 2024 JT Janie T General CounselStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The knowledge of the staff and the helpful attitudes have made even the most difficult issues a pleasure to work through.“ August 16, 2023 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matteo V. Legal Consultant Legal Services Used the software for: 6-12 months ### "Efficient Legal Entity Management, Simple File Storage, and Reliable Notifications" September 8, 2026 5.0 My experience with Filejet has been very positive overall. Its strong focus on entity legal management and reliable document management has streamlined my administrative routine. The platform excels in ease of use, and automated filing notifications take away the stress of tracking key legal deadlines. Combined with helpful customer support and efficient team collaboration tools, Filejet delivers solid value for money for managing ongoing legal compliance. Pros Filejet provides great value for money by automating many complex parts of entity legal management. The platform offers impressive ease of use, making document management remarkably straightforward for both core team members and external partners. I especially value the automated filing notifications, which make sure deadlines are never missed. The responsive customer support team is always available to assist when setting up compliance workflows, and the smooth team collaboration features help everyone stay aligned on file updates. Cons The initial setup phase requires carefully organizing your existing files, which takes some patience before everything runs automatically. Additionally, advanced customization options for filing notifications can take a bit of getting used to if you manage a very high volume of legal documents. Review Source TM Trent M. General Counsel Hospital & Health Care Used the software for: 2+ years ### "Great Value and Consistent Improvement" July 23, 2026 4.0 They have continued to improve the platform. I like that I can customize it to the services we need (mostly just registered agent services), without having to pay for what we do not need. Pros Filejet provides a great value compared to the companies that have more market share in this area. Platform is easy to use, and they have continually improved it over time. Cons There have been a couple of instances when there's been confusion about a SOP that has been received and whether we were properly notified via the platform. Customer service was helpful to look into these instances, however, and ensure we are good going forward. Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) Cost was significantly more, particularly when you have a large number of entities to manage. Review Source Michelle C. CEO Civic & Social Organization Used the software for: Less than 6 months ### "Organized and Helpful Entity Management Platform" July 18, 2026 4.0 My experience with Filejet was limited but generally positive. The platform appears useful for organizing legal entity information, managing documents, and keeping track of important tasks and deadlines. I especially appreciated having the information centralized instead of needing to manage it through separate files or systems. Pros I liked that Filejet brings entity information, documents, deadlines, and tasks together in one organized place. The platform was fairly easy to navigate, and the centralized layout made it easier to locate important information without searching through multiple systems. Cons Some of the features and terminology may take time to understand for someone who is new to entity management software. More guided instructions, examples, or step-by-step explanations within the platform would make the initial experience easier. Review Source RS Richard S. General Counsel Consumer Goods Used the software for: 2+ years ### "Glad we made the move" August 6, 2026 5.0 Pros The transition from established provider (think "one of the biggies") to Filejet was easy and hassle-free. Once there, really appreciate the ease of use, intuitive set-up and outstanding customer service Cons It's still a "registered agent"; while that is not very exciting, that's their business (but that's generally ok) Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) Loss of confidence in prior vendor's billing and invoicing Review Source VR Verified Reviewer General Counsel Computer Software Used the software for: 2+ years ### "Glad We Switched to FileJet!" July 23, 2026 5.0 Pros Ease of use and transparency. We switched to FileJet from a different registered agent/entity management service where we had no visibility into the services and cost. FileJet is a streamlined experience with an easy to use dashboard. The deadline reminders are also very helpful. Cons It would be helpful if the emails regarding receipt of a document by the registered agent contained more information about the document in the email so that they can be understood on a mobile device. Switched from [Corporater Business Management Platform](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/) Cost and transparency. We could not figure out the services being provided with the other vendor. Review Source EI Elaine I. Corporate Counsel Hospital & Health Care Used the software for: 1-2 years ### "A Smart Move: Transitioning to Filejet" July 30, 2025 5.0 Overall, we have been extremely satisfied with our decision to transition to Filejet. The platform is intuitive and user-friendly, making it easy to navigate, track status updates, and access important documents with minimal effort. Pros Filejet has transformed the way we manage our annual corporate registration reports. What was once a time-consuming and error-prone process using our previous system is now remarkably smooth and efficient. The platform has made compliance simpler and more accurate. One of the standout aspects of our experience has been the continuity of support. We’ve worked with the same dedicated representative, \[sensitive content hidden\] , since the beginning of our partnership with Filejet. His responsiveness, attentiveness, and understanding of our needs have made a significant difference. \[sensitive content hidden\] consistently goes above and beyond to ensure our questions are answered and our requests are handled quickly and thoroughly. Cons The process of adding a new jurisdiction to an existing entity can be somewhat cumbersome. It requires reentering all of the entity’s information, despite that data already being available in the system Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) CSC was unreliable and prone to error. Annual reports were often filed late or were rejected. Review Source BK Brett K. VP of Operations Real Estate Used the software for: 6-12 months ### "Tech forward and an improvement from our old group!" July 23, 2026 5.0 Amazing. Including great customer support which is a huge importance to us. Transition was also smooth which was a big concern considering the amount of entities we have! Pros Very tech forward company that makes the process so smooth. It is also cost efficient now that it is leveraging tech. Cons It is ALMOST white glove, but not fully. We do have to monitor and update some items which can add to the workload. Alternatives considered [RASI](https://www.capterra.com/p/181585/Profit-Center/) Reason for choosing Filejet Tech forward and local to southern California which is nice. Switched from [CSC Corptax](https://www.capterra.com/p/79426/CORPTAX-MART/) Cost and bad customer service from the other side. Review Source BS Ben S. Contoller Computer Software Used the software for: 6-12 months ### "Night and Day Different than CSC and other competitors" July 23, 2026 5.0 Pros the customer service is so much better than other platforms I have used. It's so nice to have an actual live person to talk to. The response time is always very timely. Cons I don't have any Cons to mention. The platform is great and very easy to use. Customer service is great and the pricing is very fair. Switched from [Harbor Compliance](https://www.capterra.com/p/196555/Harbor-Compliance/) Lack of customer service and very difficult interface to use. Review Source VR Verified Reviewer Partner Law Practice Used the software for: 1-2 years ### "Our FileJet Experience to Date" July 23, 2025 5.0 We are generally very satisfied with the function and tools and look forward to taking further advantage of the platform for the firm and our clients. Customer service has been exceptional. Pros As I continue to use FileJet, I have overcome some navigation issues. FileJet customer support team and account reps have been very prompt, responsive, patient and helpful during our platform initiation and entity boarding processes. The entity legal management data maintenance and reporting compliance tools are exactly what we needed to assist our clients. Cons The location of some of the entity records are in some instances counterintuitive. It can be a challenge to recoup per entity annual platform fee through client compliance work and filings. The invoicing process has not been seamless for our accounting department, but once we add our client ids to the data base we expect great improvement. Alternatives considered [Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)[EntityKeeper](https://www.capterra.com/p/191810/EntityKeeper/)[CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) Reason for choosing Filejet Features, pricing, responsiveness of representatives, testing of user experience Review Source Leah G. YouTuber Entertainment Used the software for: Less than 6 months ### "I’m a fan! " September 11, 2026 4.0 Pros It’s easy to use and makes it much simpler to keep documents, deadlines, and entity information organized in one place. I like the reminders, they’re helpful for staying on top of filings, and the platform saves me a lot of time compared with tracking everything manually. Cons There can be a bit of a learning curve when first getting familiar with all of the features. Some parts of the interface could also be a little more intuitive, but once you get used to the platform, it is fairly easy to work with. Review Source RS Richard S. General Counsel Consumer Goods Used the software for: 1-2 years ### "Easy, Simple & Successful" June 5, 2024 5.0 Pros Ease of transitioning from prior entity management provider was initially appreciated. Customer service following implementation has been superior. Cons We have no problems with Filejet - it's a great solution! Review Source AG Alex G. Founder & Partner Venture Capital & Private Equity Used the software for: 1-2 years ### "Concierge service" August 30, 2022 5.0 Hate all the bigger players out there FileJet needs to get more visibility out there in the market. Blows my mind how old school existing solutions in the market are. Pros Feels like the best of what a compliance and filing solution should offer: cloud-based, secure, real time tracking with a concierge-like feel for service. Cons Feel like once onboarded and aggregated, there should be a different pricing tier so you’re not purely paying per-entity only. Almost like a subscription type service. Reason for choosing Filejet Saw a demo and liked the UI and customer service feel. Review Source Response from Filejet October 10, 2022 Hi Alex, Your review is outstanding and we appreciate it! Concierge effort is what we all strive for along with challenging what's available! We are always open to suggestions and evaluating pricing that suits client use best will benefit all. Thank you again from all of us at Filejet. DO Duross O. Controller Real Estate Used the software for: 2+ years ### "Filejet Review" August 30, 2022 5.0 Pros For me, it's more about the team that is dedicated to me in order to ensure we are keeping up with the requirements we have from an entity maintenance perspective. It has been extremely helpful. Cons From what I recall, the front end work was a bit frustrating. Review Source Response from Filejet October 10, 2022 Hi Duross, Thank you so much for your positive review of Filejet and your longtime participation as a client. We appreciate you taking the time to participate and the team loves the kudos. We are always working to improve the UI so that it's intuitive for use every time our clients engage with the platform. Duly noted. Thank you again from all of us at Filejet. NW Neal W. Managing Partner Restaurants Used the software for: 1-2 years ### "East entity management for annual reports" June 10, 2024 5.0 Pros Very easy annual report filings without having to stay on top of it ourselves Cons New entity creation was more manual than I thought - had some errors, but they are working to fix. Review Source BE Benjamin E. Corporate Counsel Defense & Space Used the software for: Less than 6 months ### "So easy a general counsel can use it" August 30, 2022 5.0 Pros The platform is fairly intuitive. With the infrequency that I log in, it's important that I don't spend fifteen minutes remembering how to find things. Cons The communication between the sale and implementation could have been better, as we spent a couple of go arounds getting the invoice to what we'd agreed upon. All told, this is picking at nits. If every implementation was \*this difficult\*, I would be a very happy person. Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) Smoother platform Review Source Response from Filejet October 10, 2022 Hi Benjamin, Wow! We really appreciate you taking the time to give us these incredible marks including your likelihood to recommend us (10 out of 10)! We are always improving the implementation process for an ideal buyer's journey and experience. That feedback keeps us motivated to make it the very best! Thank you again from all of us at Filejet. BW Ben W. CFO Health, Wellness and Fitness Used the software for: 1-2 years ### "File Jet is the bomb" July 30, 2026 5.0 Overall, my experience with Filejet has been positive. It provides a centralized, organized repository for legal and corporate documents, making it much easier to locate and manage important records. The platform is straightforward to use for day-to-day document storage and retrieval, and the ability to organize documents by entity and maintain version history adds significant value. While there are opportunities to improve the user interface, workflow automation, and reporting capabilities, Filejet serves its core purpose well. Overall, it has been a reliable tool for managing corporate records and legal documentation efficiently. Pros There's lots of things to like about Filejet 1) Simple, centralized document organization. It keeps legal documents, contracts, and entity records in one place instead of scattered across shared drives and email attachments. 2) Version control. Having a single "source of truth" for documents helps avoid the common problem of people working from outdated agreements. 3) Entity and governance management. For companies with multiple entities (like holding companies, subsidiaries, and practice entities), being able to store formation documents, resolutions, annual filings, and organizational charts together is valuable. 4) Searchability. Quickly finding a lease, board consent, or operating agreement without digging through folders can save a significant amount of time. 5) Permission controls. Being able to limit access by user or department is important when dealing with legal, HR, and financial documents. 6) Audit trail. Knowing who uploaded, viewed, or modified documents can be helpful for compliance and internal accountability. Cons User interface. While functional, the interface can feel more utilitarian than modern. It doesn't always make frequent tasks as intuitive as newer document management platforms. Review Source DB Derrel B. Legal Director Staffing and Recruiting Used the software for: 1-2 years ### "Highly recommended!" July 23, 2026 5.0 My overall experience with Filejet has been very positive. It has proven to be a valuable tool for managing and organizing documents efficiently while maintaining security and compliance. The platform is easy to use, reliable, and has helped streamline our document management processes, saving time and improving visibility across our organization. Overall, Filejet has been a very useful solution that has enhanced productivity and made document retrieval and tracking much more efficient. Pros As a contracts and compliance professional, I appreciate Filejet's ability to maintain organized, secure document records with clear audit trails and automated tracking. It has significantly improved our efficiency in managing agreements, ensuring document accessibility, and supporting compliance requirements across the organization. Cons The main drawback is that some advanced features have a learning curve for new users, and certain workflows could be more intuitive. While the platform is powerful, occasional customization or navigation challenges may require additional training and support to fully optimize the user experience. Review Source RO Ryan O. Controller Security and Investigations Used the software for: 6-12 months ### "Controller" July 30, 2026 5.0 I like Filejet compared to other register agents the portal is great and it allows for ease of use by multiple people in the company Pros Ease of use compared to competitors. Any one in my company can login and see what is in compliance and what is out of compliance Cons Communication when it comes to issues that are not standard. We had an issue with Texas that was not standard and the communication has been inconsistent Review Source PB Piyush B. Senior Accountant Real Estate Used the software for: 6-12 months ### "Filejet is a platform that makes life much easier" August 6, 2026 5.0 I loved my journey with filejet since its not only manages the documents but also helps in applications and status checks Pros The fact that it is very organized with folders and subfolders etc. Also clearly give the status right outside with tags Cons Sometimes I face delays in responses and in one case the EIN number on portal is not matching with the document Review Source ZF Zachary F. Head of Legal Computer Software Used the software for: 6-12 months ### "Very pleased with FileJet" July 30, 2026 5.0 I've had a great experience. Customer service is fantastic. Setup and training were both pain-free. I'm glad I went with FileJet. Pros The platform is easy to use and keeps my company's entities organized. I also prefer FileJet as agent for service of process over the legacy companies that most people use. Cons Finding my way around the portal took some getting used to. It is pretty well organized, but not necessarily intuitive. Review Source JI Jessica I. Accountant Hospitality Used the software for: 1-2 years ### "Accountant " July 30, 2026 5.0 Any time issues arise I can reach out and get answers in a timely manner. Customer service is great as well. Pros Customer support is decent. Invoices are emailed promptly. Emails are answered quickly as well which is a huge plus Cons The 24 hour turn around to pay invoices is extreme. I've been emailed several time for an update on payment. And it hasn't even been a week. Review Source PM Pierre M. Controller Marketing and Advertising Used the software for: 1-2 years ### "Great experience" August 6, 2026 5.0 Pros Simple and easy to use, good customer support. Better than the competition and good value for money too. Cons I wish it could include even more taxes and compliance. While it acts as our registered agent and manage annual filings, some states have other filings that Filejet could take over, maybe in the future? Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) Filejet seemed more modern and at a better price Review Source TM Trent M. General Counsel Hospital & Health Care Used the software for: 2+ years ### "Cost effective registered agent company" July 2, 2025 4.0 Pros The cost savings are significant compared to CT Corp and CSC Corporation. The platform is easy to navigate. Cons There were some growing pains with the platform. However, the current platform works well, and they continue to update. Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) To bring entity management/registered agent services into one consolidated platform. And for cost savings. Review Source CR Cory R. ops Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "filejet 2025" December 12, 2025 4.0 Considered a more affordable solution than traditional registered agent services for handling entity management needs. Pros ease of use, organization, automated reminders, and seamless digital filing. Significantly reduces administrative burden and the risk of missing deadlines, penalties, or reviews. Cons It needs greater market presence compared to bigger players, as existing solutions can seem outdated. Review Source MD Michelle D. legal Legal Services Used the software for: 1-2 years ### "Loving the Ease of Annual Reports!" August 6, 2026 5.0 Pros Filejet has been a great experience. One of our clients uses them as a vendor and I can see the day to day and they make operations easy! Cons I cannot think of any Cons for Filejet. The process especially annual reporting as been a breeze this year. 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