# DeepScribe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DeepScribe Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more.

Source: https://www.capterra.com/p/232206/DeepScribe

---

# 

 DeepScribe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DeepScribe

## What is DeepScribe?

DeepScribe is Healthcare's most trusted and widely adopted AI medical scribe. DeepScribe's AI medical scribe uses ambient technology to capture patient visits in real time without disrupting the patient experience, and writes AI-generated medical documentation directly within the EHR for clinician review before sign-off. For years, DeepScribe has helped reduce clinician burnout, improve patient care and increase healthcare system's revenue.

## What is DeepScribe used for?

[Medical Transcription](https://www.capterra.com/medical-transcription-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DeepScribe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://deepscribe.ai&name=DeepScribe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DeepScribe

4.3 (8)

VS.

[4.8 (140)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

Contact vendor

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (8)

Ease Of Use

4.9 (140)

Value For Money

4.4 (8)

Value For Money

4.7 (130)

Customer Service

4.6 (8)

Customer Service

4.8 (117)

## DeepScribe alternatives

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (9)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

33%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232206/DeepScribe/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Medical Terminology Database

4.1 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

A library of medical terms, abbreviations, definitions, and meanings

Speech Recognition

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Train your system to interpret and transcribe voice messages

Automatic Transcription

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Use AI to convert voice into text automatically

AI/Machine Learning

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Third-Party Integrations

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Voice Capture

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Voice recording and storing

DeepScribe 24 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Use AI to convert voice into text automatically

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Database of phrases that are frequently used or insinuated

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Electronic signing method that validates the authenticity and integrity of a digital document

Review and analyze existing information across documents

Digitally sign online documents

Software designed for the healthcare industry

Compliant with HIPAA, which sets standards for sensitive patient data protection

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

A library of medical terms, abbreviations, definitions, and meanings

Access software remotely via mobile devices

Process and analyze human language in text or audio form

Securely stores data to prevent data loss or breaches

Train your system to interpret and transcribe voice messages

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Voice recording and storing

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (8)

4.0

Based on 8 reviews

## Pricing

Value for money

4.4 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)[

DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[

AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[

Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/)[

Elation](https://www.capterra.com/p/147889/ElationHealth/)[

Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[

NextGen](https://www.capterra.com/p/144594/NextGen/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (8)

4.6

Based on 8 reviews

## User reviews

Overall rating

4.3

Based on 8 reviews

Filter by rating

5(4)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LD

Leslie D.

CEO

Hospital & Health Care

### "Expensive, Inefficient"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

June 18, 2025

I found it to impede my productivity. You cannot use it from your laptop. Every time your phone rings it stops the visit. Then it locks the app. Then you have to delete the app and re download. What clinician has time for this to happen several times per day??? Save some money. There are better products for 75% less.

Pros

The ICD 10 suggestions for coding. They are not all corrected and are seemingly suggested out of any of the random content picked up. Be careful making your choices.

Cons

They put into place an automatically renewing contract and so if you have tried the product out and paid A LOT of money compared to the rest of the industry if you do not cancel within 30 days you are stuck for another 12 months. BIG BUCKS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Roja S.

Solution manager

Education Management

### "Authentic process make ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 18, 2024

Pros

The team provide useful information to prevent in the future.The transcription process itself is highly impressive.Don'neesd to start from scratch.

Cons

I still find myself Amount of time to take editing notes .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GH

Gerardo H.

Physician

Medical Practice

### "Passing the Pillow Test "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2022

I believe my life begins when my medical charts are done. It took time to get an optimal workflow figured out. I have really enjoyed the on-boarding team and I am very excited for the future. My in-office staff is working better to do what they they do best (emotional support for patients) and I am getting deep scribe AI to do what computers do best (natural language processing with consistency). Having had tens of human scribes that I taught only to have them go on to graduate school I am very excited that Deep Scribe AI does not want to go to medical school. I have a fairly high volume of patients so on average it only cost me a little over a dollar per patient to have an amazing clinical chart note that truly "tells the story" for the patient. My billing department has complemented my staff and I on helping them to bill cleaner and faster insurance claims and to capture HCC coding to improve accurate RAF scores that will lead to improved reimbursement. I also am encouraged that when a medical legal situation comes up I can better defend my actions/thinking though this synchronous, personalize AI powered chart note. With deep scribe AI I now can pass the pillow test… I can lay my head on my pillow at night knowing all my work is done. Thank you Deep Scribe AI.

Pros

Once I got the workflow down, especially doing the "preamble" immediately prior to going into the room with the patient. I am very impressed by how well the deep scribe AI captured the natural patient interview and exam and then uploads it seamlessly into my specific electronic health records. It is in many ways more detailed than I have ever been without any extra time. Each day I get better at making my charts look better for both patient care, billing and also for medical legal reasons. Frankly I am sleeping better at night knowing that I have better charts. I am able to keep up with the volume my practice but also feel very confident that I have added value to my practice especially catching quality measures that will pay off on shared savings to Medicare. I have hope for the future due to deep scribe AI.

Cons

I forgot that the reason they call it "machine learning" was that there is a learning curve especially the first 3 weeks. Very similar to having a new medical student or an intern ---the deep scribe AI is something that gets better the more I use it and learn its functionality and tendencies. At first I was hesitant that it could not keep up but it does a great job especially with medications and medical history. I still am not satisfied completely with the objective portion but each day gets better and I am very confident very quickly we will learn to maximize the physical exam. I had to learn a new workflow and sometimes have forgotten to turn on the deep scribe AI and was very frustrated that I had not done it. It does use quite a bit of battery of my iPhone I needed to develop ways to charge my iPhone while still seeing a large number of patients but this is working out seamlessly now. The on-boarding team has been fantastic and I meet with them about every 10 days for their "AI coaching". They are very responsive and are helping me become the best to getting better. It would be nice if they had more YouTube videos on power-physician users on how to get the very best out of deep scribe AI sooner especially learning tips tricks, pearls and pitfall's. It did take a while for the staff to get over the different workflow but they now are very excited to learn to work well so that we can see her of our patients better and that we have now a "peaceful practice".

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sharon L.

Physician/member

Hospital & Health Care

### "Great improvment to my office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2022

I have had a great experience with deepscribe. They have very helpful staff.

Pros

Describe helps me save time on documentation so I can complete other tasks needed and have more time with family.

Cons

Turns off during recording if I need to access my EMR douring the visit

Reasons for choosing DeepScribe

I like the AI use and feel it is less intrusive to the patient visit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Dustin H.

Manager

Health, Wellness and Fitness

### "Excellent customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2022

Pros

Ease of use. Good customer support. Representatives are very responsive and helpful with concerns.

Cons

There isn't a direct integration with our medical software but DeepScribe worked to find a work around.

Reasons for choosing DeepScribe

Cost and excellent customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Carol C.

APRN

Hospital & Health Care

### "Love this product "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2022

I work as a single provider in a practice and I do not have a scribe I do a lot of extra clerical work because I have a very small amount of staff DeepScribe has given me back my weekends and has given me back my life it may not be perfect but they are continuously making improvements and they get back to me immediately whenever I have a concern they have taken my charting down from approximately 10 to 15 minutes per chart down to 3 to 5 and that includes the super bill they have made my life so much easier

Pros

This is a learning software and gets better each time it’s used being able to create my own macros allows me to auto fill things for different types of patients

Cons

I’m the beginning there was a lag on how quickly the notes were completed however this issue has been completely resolved. Sometimes it does not pick up information from soft speakers but that is not their fault I have learned to repeat it back to the pts and it then picks up the information for the note

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Susan C.

Physician

Medical Practice

### "Deep scribe helps me complete records more accurately "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2022

I appreciate the quick support and ability to change the algorithm quickly so that the notes are more accurate.

Pros

Scribing of the HPI to allow the patient's concerns to be documented

Cons

The rare misinterpretations of the interaction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Paul B.

Physician Assistant

Medical Practice

### "Deepscribe changed my practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 11, 2022

I could not practice without it. It has made my life so much easier knowing that transcription is there. The telehealth aspect is awesome.

Pros

it is automatic and very accurate voice recognition software

Cons

Sometimes the AI does not transcribe complete notes and have to reprocess them. Cannot make corrections on the schedule if make mistake Cannot perform on mobile devices the full software function

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232206/DeepScribe/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)