# DeepScribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DeepScribe the right Medical Transcription solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232206/DeepScribe/reviews --- DeepScribe 4.3 (8) [View alternatives](https://www.capterra.com/p/232206/DeepScribe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DeepScribe Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GH Gerardo H. Physician Medical Practice Used the software for: Less than 6 months ### "Passing the Pillow Test " March 25, 2022 5.0 I believe my life begins when my medical charts are done. It took time to get an optimal workflow figured out. I have really enjoyed the on-boarding team and I am very excited for the future. My in-office staff is working better to do what they they do best (emotional support for patients) and I am getting deep scribe AI to do what computers do best (natural language processing with consistency). Having had tens of human scribes that I taught only to have them go on to graduate school I am very excited that Deep Scribe AI does not want to go to medical school. I have a fairly high volume of patients so on average it only cost me a little over a dollar per patient to have an amazing clinical chart note that truly "tells the story" for the patient. My billing department has complemented my staff and I on helping them to bill cleaner and faster insurance claims and to capture HCC coding to improve accurate RAF scores that will lead to improved reimbursement. I also am encouraged that when a medical legal situation comes up I can better defend my actions/thinking though this synchronous, personalize AI powered chart note. With deep scribe AI I now can pass the pillow test… I can lay my head on my pillow at night knowing all my work is done. Thank you Deep Scribe AI. Pros Once I got the workflow down, especially doing the "preamble" immediately prior to going into the room with the patient. I am very impressed by how well the deep scribe AI captured the natural patient interview and exam and then uploads it seamlessly into my specific electronic health records. It is in many ways more detailed than I have ever been without any extra time. Each day I get better at making my charts look better for both patient care, billing and also for medical legal reasons. Frankly I am sleeping better at night knowing that I have better charts. I am able to keep up with the volume my practice but also feel very confident that I have added value to my practice especially catching quality measures that will pay off on shared savings to Medicare. I have hope for the future due to deep scribe AI. Cons I forgot that the reason they call it "machine learning" was that there is a learning curve especially the first 3 weeks. Very similar to having a new medical student or an intern ---the deep scribe AI is something that gets better the more I use it and learn its functionality and tendencies. At first I was hesitant that it could not keep up but it does a great job especially with medications and medical history. I still am not satisfied completely with the objective portion but each day gets better and I am very confident very quickly we will learn to maximize the physical exam. I had to learn a new workflow and sometimes have forgotten to turn on the deep scribe AI and was very frustrated that I had not done it. It does use quite a bit of battery of my iPhone I needed to develop ways to charge my iPhone while still seeing a large number of patients but this is working out seamlessly now. The on-boarding team has been fantastic and I meet with them about every 10 days for their "AI coaching". They are very responsive and are helping me become the best to getting better. It would be nice if they had more YouTube videos on power-physician users on how to get the very best out of deep scribe AI sooner especially learning tips tricks, pearls and pitfall's. It did take a while for the staff to get over the different workflow but they now are very excited to learn to work well so that we can see her of our patients better and that we have now a "peaceful practice". Review Source CC Carol C. APRN Hospital & Health Care Used the software for: 6-12 months ### "Love this product " January 22, 2022 5.0 I work as a single provider in a practice and I do not have a scribe I do a lot of extra clerical work because I have a very small amount of staff DeepScribe has given me back my weekends and has given me back my life it may not be perfect but they are continuously making improvements and they get back to me immediately whenever I have a concern they have taken my charting down from approximately 10 to 15 minutes per chart down to 3 to 5 and that includes the super bill they have made my life so much easier Pros This is a learning software and gets better each time it’s used being able to create my own macros allows me to auto fill things for different types of patients Cons I’m the beginning there was a lag on how quickly the notes were completed however this issue has been completely resolved. Sometimes it does not pick up information from soft speakers but that is not their fault I have learned to repeat it back to the pts and it then picks up the information for the note Review Source LD Leslie D. CEO Hospital & Health Care Used the software for: 1-2 years ### "Expensive, Inefficient" June 18, 2025 2.0 I found it to impede my productivity. You cannot use it from your laptop. Every time your phone rings it stops the visit. Then it locks the app. Then you have to delete the app and re download. What clinician has time for this to happen several times per day??? Save some money. There are better products for 75% less. Pros The ICD 10 suggestions for coding. They are not all corrected and are seemingly suggested out of any of the random content picked up. Be careful making your choices. Cons They put into place an automatically renewing contract and so if you have tried the product out and paid A LOT of money compared to the rest of the industry if you do not cancel within 30 days you are stuck for another 12 months. BIG BUCKS. Review Source SL Sharon L. Physician/member Hospital & Health Care Used the software for: 2+ years ### "Great improvment to my office" January 28, 2022 5.0 I have had a great experience with deepscribe. They have very helpful staff. Pros Describe helps me save time on documentation so I can complete other tasks needed and have more time with family. Cons Turns off during recording if I need to access my EMR douring the visit Reason for choosing DeepScribe I like the AI use and feel it is less intrusive to the patient visit. Review Source PB Paul B. Physician Assistant Medical Practice Used the software for: 1-2 years ### "Deepscribe changed my practice" January 11, 2022 4.0 I could not practice without it. It has made my life so much easier knowing that transcription is there. The telehealth aspect is awesome. Pros it is automatic and very accurate voice recognition software Cons Sometimes the AI does not transcribe complete notes and have to reprocess them. Cannot make corrections on the schedule if make mistake Cannot perform on mobile devices the full software function Review Source SC Susan C. Physician Medical Practice Used the software for: 6-12 months ### "Deep scribe helps me complete records more accurately " January 11, 2022 4.0 I appreciate the quick support and ability to change the algorithm quickly so that the notes are more accurate. Pros Scribing of the HPI to allow the patient's concerns to be documented Cons The rare misinterpretations of the interaction. Review Source DH Dustin H. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent customer service" January 24, 2022 5.0 Pros Ease of use. Good customer support. Representatives are very responsive and helpful with concerns. Cons There isn't a direct integration with our medical software but DeepScribe worked to find a work around. Reason for choosing DeepScribe Cost and excellent customer service Review Source RS Roja S. Solution manager Education Management Used the software for: Less than 6 months ### "Authentic process make ease" January 18, 2024 4.0 Pros The team provide useful information to prevent in the future.The transcription process itself is highly impressive.Don'neesd to start from scratch. Cons I still find myself Amount of time to take editing notes . Review Source Similar Products Featured ## Related categories [Medical Transcription](https://www.capterra.com/medical-transcription-software/)