--- title: "Equips Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Equips Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/232215/Equips/" page_type: "product" language: "en" --- # Equips Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Equips ## What is Equips? Equips software makes it easy to submit, track and collaborate on work orders. Ditch the spreadsheets, calls, and emails, and bring all your work together in one place. Submitting a work order is easier than ever with unlimited work orders on every plan. Mobile-friendly technology gives your team the freedom to access their assigned work on the go or automatically dispatch to selected vendors. Seamlessly manage the entire process with custom workflows built for your unique business needs. ## What is Equips used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Maintenance Management / 2026 - Work Order / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Equips?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://equips.com&name=Equips) Rating Breakdown 4.7 +− Features4.6 Value for Money4.7 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.7 Ease of Use4.6 Customer Service4.7 ## Equips Reviewers Verdict Updated August 2026 AI summary - Equips is a strong fit for operations, branch, and administrative teams managing equipment service and maintenance requests across locations. - Its main advantage is responsive customer support, with users noting quick communication and helpful assistance. - Teams benefit from easier work order tracking, faster technician dispatch, and simplified equipment management in daily operations. - Buyers report negative points such as occasional bugs, minor feature gaps, and small workflow frustrations like document uploads and tab management. - It works best for small to midsize organizations seeking centralized maintenance workflows, but buyers needing advanced customization may encounter limitations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Equips 4.7 (95) VS. [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting Price $50 Per User, Per Month Starting Price $259 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (95) Ease Of Use 4.3 (148) Value For Money 4.7 (71) Value For Money 4.2 (138) Customer Service 4.7 (84) Customer Service 4.3 (143) ## Equips alternatives [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) [Commusoft](https://www.capterra.com/p/149651/Commusoft/) [4.7 (211)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149651/Commusoft/) [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/) [4.7 (98)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/109930/BlueFolder/) Highest Rated [Less Paper](https://www.capterra.com/p/158852/Less-Paper/) [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158852/Less-Paper/) ## FAQs about Equips Overview ### What problems does Equips solve? Equips solves scattered equipment maintenance and service workflows by centralizing work orders, asset history, ticket tracking, invoices, and vendor coordination in one web-based system. Operations teams, procurement staff, branch managers, and frontline employees use it to replace manual provider follow-up, speed dispatch, monitor request status in real time, and onboard users quickly. Answer based on 74 reviews Overview ### Which roles and teams benefit most from Equips? Equips is most used by claims adjusters, branch and office managers, customer service teams, and administrative staff who need to track equipment, coordinate service requests, and keep records organized. Accounting and billing teams use it to support invoicing accuracy, while operations leaders rely on it for visibility into branch activity and workflows. Answer based on 95 reviews Overview ### What company size and industries is Equips built for? Equips is built for broad operational use, with strongest adoption among small businesses at 47% and banking organizations at 47%. It also serves midsize businesses at 38% and enterprises at 15%, with additional use in insurance and financial services at 16% each, often for maintenance management. Answer based on 95 reviews Features and Usability ### What are the key features of Equips? Equips includes core vendor management and routing, with frequently cited tools for equipment tracking, work order creation, dispatch management, and invoice management. Reviewers also highlight service history, real-time updates, and multi-location access, which support maintenance scheduling, repair tracking, and day-to-day ticket handling from a single web-based system. Answer based on 58 reviews Limitations ### Does Equips have bugs or frequent system issues? Equips stays stable for most teams and helps troubleshoot problems quickly through clear claim tracking and status updates. Many users describe fast loading and few crashes, especially with the web-based setup, though some mention password hiccups, occasional claim bugs, upgrade disruptions, and slower follow-up on reported issues. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Equips integrate with? Equips integrates with Bricks Assets. Getting Started and Support ### What training and onboarding options does Equips offer? Equips provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for users reviewing setup steps and product features. Getting Started and Support ### What customer support options does Equips offer, and how do users rate the experience? Equips offers email/help desk, a knowledge base, and phone support. Users generally describe support as responsive, helpful, and easy to reach, with quick ticket replies and useful technician follow-up. Some report inconsistent communication around service timelines, delayed repairs, and confusion when third-party vendor invoicing or dispatch details are involved. Answer based on 34 reviews Features and Usability ### How well does Equips handle equipment management? Equips makes equipment management easier by keeping asset records, service tickets, maintenance history, and vendor activity in one place. Operations teams and branch managers value the visibility and simpler repair tracking, though some want clearer contract coverage, better preventive maintenance scheduling, more detailed equipment descriptions, and less horizontal scrolling. Answer based on 18 reviews ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Equips supports all three of the features reviewers rate most highly: Work Order Management, Preventive Maintenance, and Service History. Together, these capabilities help businesses schedule upkeep before issues grow, track repairs from start to finish, and maintain a clear record of past service activity, allowing teams to reduce downtime, improve asset reliability, and make better maintenance decisions. Preventive Maintenance 4.4 (44) 54.55% of 44 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Service History 4.5 (31) 51.61% of 31 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.3 (32) 34.38% of 32 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.4 (26) 46.15% of 26 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 4.5 (44) 54.55% of 44 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.5 (41) 51.22% of 41 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Equips 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - Historical Reporting: Information, data and reports that are being tracked over time - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (95) 4.6 Based on 95 reviews ## Pricing Value for money 4.7 (71) Free Trial Basic $50.00 Per User,Per Month Value for money 4.7 (71) 4.7 Based on 71 reviews ## Integrations [ Bricks Assets](https://www.capterra.com/p/10038815/Bricks-Assets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (84) 4.7 Based on 84 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(69) 4(21) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent CA Charles Angelo V. quality analyst Outsourcing/Offshoring ### "equips review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2024 Pros Equips is an amazing tool that we use on managing our customers home warranty contracts. It is very user friendly and has a lot of feature that makes the process so easy. Cons Some minor issues like using tags and attaching a document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Charles, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. JA jennifer A. Customer Service Automotive ### "User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Pros Equips is a user friendly tools and makes life easier. Cons Nothing because I know that I really need it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lori H. Customer Service Representative Insurance ### "GREAT IMPROVEMENT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2024 The program is a major upgrade from the Admin System we had been using Pros Able to move about the program so much easier and faster. Able to retrieve and access for more information within the program Cons Not anything to complain about the process went well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Lori, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. MP Mariah Patricia M. Customer Service Agent Insurance ### "Equips is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 So far this application can be learned through self-taught because all information is easy to see and this Equips is easy to navigate. Pros Quick and easy. Each tab shows relevant information. And Equips is a real-time application where you post and you can see changes/update immediately. Cons None so far. The application is a user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Mariah, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. EH Elvis H. Branch Manager Banking ### "Cash machine " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 great techs and great communication. quick and easy. Pros they are easy and they are quick. the techs are nice. Cons not available. everything was good. had to wait a little for the part, but that was not a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Elvis, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. VT VALENCIA T. BRANCH MANAGER Banking ### "V TODD S1 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 2, 2024 Pros EASE OF USE AND RESPONSE TIME BEING ABLE TO SPEAK WITH A RAL PERSON Cons THERE ARE NO CONS AT THIS CURRENT TIME. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Amanda L. Director of Campus Operations Education Management ### "Equips User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Equips has been excellent. No complaints here. Pros I like the ease of use most. Is convenient and quick. Cons Nothing. I have enjoyed using equips for my campus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Amanda, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. KJ Kenneth J. Claims Adjuster Insurance ### "Kenneth's Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 2, 2024 Great experience, easy to use, quick loading and saving. Pros Ease of use compared to Admin, web based so it is faster and I can have multiple tabs open at once. Cons Some development issues came up along the way as changes were being made, but they were corrected quickly once the Equips team was notified. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Kenneth, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. TL terra L. CLAIMS ADJUSTER Consumer Services ### "EQUIPTS REVIEW " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Pros Ive used 3 other systems to do my job, this is by far my favorite Cons I have no cons at this time. I like all of the updates that have been made Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Terra, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. JM Jami M. Client Relations Automotive ### "Equips review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 22, 2023 Over all it's a good experience but there is room for improvement Pros Automatic updates and sending tasks for adjusters. Cons When putting in the contract number the contract holders information isn't immediately in the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2023 Hi Jami, We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer input seriously and are committed to making things right. We will pass along your feedback to our team so we can take the necessary steps to improve our product. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around. [View all Reviews](https://www.capterra.com/p/232215/Equips/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.