# Equips Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Equips Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Equips Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/232215/Equips --- # Equips Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2025 Written byMarcela Gava Marcela Gava Senior Content Analyst Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de... [See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/) Senior Content Analyst Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/) Senior Content Analyst Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Equips Equips Overview: ### Key takeaways Insights from verified Capterra reviews Equips helps small and midsize businesses (SMBs) in banking and insurance manage equipment service and maintenance. Teams use it to reduce downtime and improve budgeting through work order tracking and service history. While mobile access is underused, the Cost IQ tool adds pricing transparency to service decisions, helping firms make smarter choices. ### Our verdict It offers a practical solution for teams managing recurring service issues and equipment upkeep, especially in high-volume environments. Its real-time updates and service tracking help reduce manual follow-ups, but users should expect limited mobile functionality and occasional communication delays. While not feature-rich, it’s a reliable fit for firms prioritizing organized workflows over customization. Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Equips?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://equips.com&name=Equips) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Equips 4.7 (95) VS. [4.3 (290)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting Price $50 Per User, Per Month Starting Price $245 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (95) Ease Of Use 4.3 (145) Value For Money 4.7 (71) Value For Money 4.3 (135) Customer Service 4.7 (84) Customer Service 4.3 (140) ## Equips alternatives Equips may not suit teams seeking deeper mobile functionality, broader customization, or faster service dispatch during peak periods. Explore other maintenance management tools with different interface styles or feature mixes that better align with your workflow. [4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (68)](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/) Starting price $21.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Equips's interface Reviewers describe Equips as easy to navigate, with a layout that supports quick access to service records and work orders. However, some users mention friction when switching between saved views or accessing certain claim details, which can slow down workflows. 2+ Marcela Gava Senior Content Analyst Equips keeps your team organized with a clean interface and searchable service history. However, switching between saved views may require reloads to reflect updates. Teams that rely on toggling between views or accessing contracts quickly may experience occasional delays. Ease of Use 4.6 (95) 4.6 Based on 95 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Marcela Gava Senior Content Analyst These tools help your team stay ahead of service issues by combining real-time alerts, searchable history, and task prioritization. They work together to reduce downtime, support smarter equipment decisions, and keep service delivery on track. Features 4.6 (95) 4.6 Based on 95 reviews These Equips features were top-rated by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Service history 4.0 (31) 31 reviewers rated this feature Track recurring issues and identify aging equipment using searchable service records. This feature supports budgeting and troubleshooting by allowing users to reference past service orders and see who made what changes. Some mention the lookup process could be more intuitive. Real-time notifications 3.8 (22) 22 reviewers rated this feature Receive timely updates on service progress and issue resolution. Notifications help teams stay informed without manual follow-ups, especially in fast-paced environments. While not deeply elaborated in reviews, its rating suggests consistent value. Work order management 3.8 (41) 41 reviewers rated this feature Prioritize tasks and manage service workflows for critical equipment. Real-time updates and task assignment improve response times, though some reviewers want better communication tools. Tracking repeat issues also helps inform purchasing decisions. Service invoice processing and payment handling 0 reviewers rated this feature Automate invoice workflows and payment tracking for completed service jobs. This feature supports financial oversight by ensuring timely billing, reducing manual entry errors, and maintaining a clear audit trail for service-related expenses. Warranty concierge 0 reviewers rated this feature Track warranty status and manage coverage details across equipment assets. By flagging expiring warranties and coordinating with vendors, you can avoid unnecessary service costs and ensure timely renewals or replacements. Procurement support 0 reviewers rated this feature Equips helps with sourcing, negotiating, and installing new equipment. This feature enables teams to reduce procurement friction by managing vendor relationships, coordinating delivery timelines, and ensuring installation aligns with operational needs. All key features (51) Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 50.00% of 18 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit 0.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 46.15% of 26 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Alter the layout and content of reports 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications 0% of 0 reviewers... Manage sending personnel and resources to a site as needed 66.67% of 15 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 50.00% of 4 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Track the location of specific equipment at all times 40.00% of 5 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 0% of 0 reviewers... Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 0% of 0 reviewers... Information, data and reports that are being tracked over time 50.00% of 4 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 0.00% of 1 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 0.00% of 2 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 50.00% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 34.38% of 32 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements 54.55% of 44 reviewers that rated this feature as important or highly important Equips helps with sourcing, negotiating, and installing new equipment. This feature enables teams to reduce procurement friction by managing vendor relationships, coordinating delivery timelines, and ensuring installation aligns with operational needs. 0 reviewers rated this feature Receive data and information in real time 62.50% of 8 reviewers that rated this feature as important or highly important Receive timely updates on service progress and issue resolution. Notifications help teams stay informed without manual follow-ups, especially in fast-paced environments. While not deeply elaborated in reviews, its rating suggests consistent value. 22 reviewers rated this feature Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 100.00% of 5 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Plan daily routes to optimize employee scheduling and provide directions 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 54.55% of 44 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Track recurring issues and identify aging equipment using searchable service records. This feature supports budgeting and troubleshooting by allowing users to reference past service orders and see who made what changes. Some mention the lookup process could be more intuitive. 31 reviewers rated this feature Automate invoice workflows and payment tracking for completed service jobs. This feature supports financial oversight by ensuring timely billing, reducing manual entry errors, and maintaining a clear audit trail for service-related expenses. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 0% of 0 reviewers... Track and manage the scheduling of tasks 0% of 0 reviewers... Oversee technicians and track their assigned work orders 50.00% of 20 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0% of 0 reviewers... Track warranty status and manage coverage details across equipment assets. By flagging expiring warranties and coordinating with vendors, you can avoid unnecessary service costs and ensure timely renewals or replacements. 0 reviewers rated this feature Track the duration and expiration of warranty as well as any obligations under that warranty 0% of 0 reviewers... Create a new work order 76.19% of 21 reviewers that rated this feature as important or highly important Prioritize tasks and manage service workflows for critical equipment. Real-time updates and task assignment improve response times, though some reviewers want better communication tools. Tracking repeat issues also helps inform purchasing decisions. 41 reviewers rated this feature Create, design and manage workflows for repetitive tasks 63.64% of 11 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Marcela Gava Senior Content Analyst These tools help your team stay ahead of service issues by combining real-time alerts, searchable history, and task prioritization. They work together to reduce downtime, support smarter equipment decisions, and keep service delivery on track. Features 4.6 (95) 4.6 Based on 95 reviews ## Pricing Value for money 4.7 (71) The platform does not publicly list pricing, requiring buyers to contact the sales team for custom quotes based on team size, service scope, and ProServ add-ons. However, to give you an idea of the market, most SMB buyers we spoke to budget between $50 and $100 per user, per month for maintenance management software. Free Trial Basic $50.00 Per User,Per Month Value for money 4.7 (71) 4.7 Based on 71 reviews ## Integrations Popular integrations [ Bricks Assets](https://www.capterra.com/p/10038815/Bricks-Assets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (84) 4.7 Based on 84 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(69) 4(21) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent CA Charles Angelo V. quality analyst Outsourcing/Offshoring ### "equips review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2024 Pros Equips is an amazing tool that we use on managing our customers home warranty contracts. It is very user friendly and has a lot of feature that makes the process so easy. Cons Some minor issues like using tags and attaching a document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Charles, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. JA jennifer a. Customer Service Automotive ### "User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Pros Equips is a user friendly tools and makes life easier. Cons Nothing because I know that I really need it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lori H. Customer Service Representative Insurance ### "GREAT IMPROVEMENT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2024 The program is a major upgrade from the Admin System we had been using Pros Able to move about the program so much easier and faster. Able to retrieve and access for more information within the program Cons Not anything to complain about the process went well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Lori, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. MP Mariah Patricia M. Customer Service Agent Insurance ### "Equips is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 So far this application can be learned through self-taught because all information is easy to see and this Equips is easy to navigate. Pros Quick and easy. Each tab shows relevant information. And Equips is a real-time application where you post and you can see changes/update immediately. Cons None so far. The application is a user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Mariah, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. EH Elvis H. Branch Manager Banking ### "Cash machine " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 great techs and great communication. quick and easy. Pros they are easy and they are quick. the techs are nice. Cons not available. everything was good. had to wait a little for the part, but that was not a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Elvis, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. VT VALENCIA T. BRANCH MANAGER Banking ### "V TODD S1 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 2, 2024 Pros EASE OF USE AND RESPONSE TIME BEING ABLE TO SPEAK WITH A RAL PERSON Cons THERE ARE NO CONS AT THIS CURRENT TIME. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Amanda L. Director of Campus Operations Education Management ### "Equips User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Equips has been excellent. No complaints here. Pros I like the ease of use most. Is convenient and quick. Cons Nothing. I have enjoyed using equips for my campus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Amanda, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. KJ Kenneth J. Claims Adjuster Insurance ### "Kenneth's Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 2, 2024 Great experience, easy to use, quick loading and saving. Pros Ease of use compared to Admin, web based so it is faster and I can have multiple tabs open at once. Cons Some development issues came up along the way as changes were being made, but they were corrected quickly once the Equips team was notified. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Kenneth, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. TL terra l. CLAIMS ADJUSTER Consumer Services ### "EQUIPTS REVIEW " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Pros Ive used 3 other systems to do my job, this is by far my favorite Cons I have no cons at this time. I like all of the updates that have been made Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Hi Terra, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying our product. JM Jami M. Client Relations Automotive ### "Equips review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 22, 2023 Over all it's a good experience but there is room for improvement Pros Automatic updates and sending tasks for adjusters. Cons When putting in the contract number the contract holders information isn't immediately in the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2023 Hi Jami, We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer input seriously and are committed to making things right. We will pass along your feedback to our team so we can take the necessary steps to improve our product. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around. [View all Reviews](https://www.capterra.com/p/232215/Equips/reviews/) ## FAQs Yes. Equips supports mobile access via browser, allowing technicians to view service history and update job statuses on the go. However, reviews suggest mobile usage is limited and not widely adopted across teams. Yes. Equips is used by both small and midsize businesses, according to verified Capterra reviews. While it can support smaller teams, pricing and feature depth may be better suited to organizations with more frequent service needs. Yes. Equips includes automated preventive maintenance scheduling and reporting to help reduce downtime and avoid fines. This feature is part of its core offering and highlighted on the vendor’s site. Yes. Equips ProServ includes service invoice processing and payment handling, helping teams track billing and maintain financial oversight across service jobs. No. Equips does not offer a free trial, but you can request a free demo through their website. The demo allows potential buyers to explore the platform’s features and understand how it fits their maintenance workflows before committing to a purchase. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Equips’ own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) Popular comparisons  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)