# Ubefone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ubefone Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/232241/Ubefone --- # Ubefone Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ubefone ## What is Ubefone? Ubefone is a telecommunication operator and publisher of SAAS software specializing in pro telephony. ## What is Ubefone used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 85% Neutral 15% Negative 0% Starting price €9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ubefone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ubefone.com&name=Ubefone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ubefone 4.5 (20) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price €9 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (20) Ease Of Use 4.0 (958) Value For Money 4.7 (19) Value For Money 4.2 (781) Customer Service 4.8 (18) Customer Service 4.0 (753) ## Ubefone alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Center Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Routing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Communication Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Transfer 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Transfers live calls to other agents Voice Mail 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Ubefone 59 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Integration with third-party call center software Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Store caller information within an accessible database Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Access names, contact information, and roles of employees in a centralized repository For Cloud-based phone system that sends and receives calls via the internet. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables the connectivity to send and receive calls over the internet Filters used to determine different types of malware threats Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.7 (19) Free Trial [View pricing plan details](https://www.capterra.com/p/232241/Ubefone/pricing/) Basic €9.00 Per User,Per Month Business €21.00 Per User,Per Month Entreprise €29.00 Per User, Value for money 4.7 (19) 4.7 Based on 19 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.5 Based on 20 reviews Filter by rating 5(12) 4(5) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CV Constance V. HUISSIER DE JUSTICE Legal Services ### "Super entreprise de téléphonie" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Pros Disponible, sérieux et facilité d'utilisation. ça change de ces grands groupes injoignables Cons Je ne relève aucun inconvénient. Je suis ravie Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cyril A. Responsable de transition digitale Accounting ### "Excellent rapport qualité / prix mais quelques détails à revoir, par contre le SAV est excellent !!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 4, 2023 Très bonne expérience avec ce service mais surtout le support, très réactif, je suis confronté à de nombreux supports sur d'autres logiciels et solutions et je n'ai jamais vu un SAV aussi qualitatif Pros L'interface d'administration est très bien, facile à utiliser avec toutes le s fonctionnalités nécessairesLa solution est flexible => smartphone / ordinateur / tablette / téléphone voipLe support, impressionnant ! rapide et efface ! Cons La qualité des appels est assez aléatoiresL'application sur windows nécessite souvent de devoir se reconnecterL'interface de l'application n'est pas super egonomique et manque de quelques fonctionnalités Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Andre D. Services du conseil et assistance Architecture & Planning ### "Conseils & assistance " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 J'utilise principalement l'application sur smartphone car je suis souvent en déplacement clients ou sur chantiers..... La version Web me sert pour le paramétrage en cas de nécessité (plus pratique sur un écran d'ordinateur qu'un smartphone) Pros Dans l'ensemble ce logiciel est assez simple à utiliser, bien entendu le support technique est toujours disponible et joignable en cas de difficulté de mise en route. En clair nous ne sommes jamais seul. Cons Rien à signaler tout simplement car je ne suis pas exigent 😉 et tok Reasons for choosing Ubefone Joignable, à l'écoute, de bons conseils technique précieux pour que tout fonctionne et d'assistance. Ces interlocuteurs aiment vraiment leur travail en toute sincérité et ça se ressent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Josiane P. OFFICE MANAGER Wholesale ### "Licata Fr\_mon avis\_jp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 Pros Logiciel facile d'utilisation - répond à nos besoins - fonctionne parfaitement Cons pas de synchronisation entre le fichier contacts UBEFONE et fichier contacts société Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Fatah B. Responsable technique Semiconductors ### "Enfin un outils digne de 2021 pour les petites entreprises" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 8, 2021 Avant notre déménagement, rare ont été les entreprises à nous proposer de conserver notre numéro de téléphone car nous changions de département. Le fait de pouvoir utiliser une appli au lieu d'un téléphone fixe est un vrai plus pour le travail hors du bureau. Pros Le logiciel est facile à utiliser. J'aime bien (enfin surtout notre directeur) la possibilité de pouvoir téléphoner de partout dans le monde comme si on était au bureau. Cons Je trouve dommage que l'on ne puisse pas retrouver les dernières factures dans l'administration du logiciel. Ou alors j'ai raté l'option? Reasons for choosing Ubefone J'ai choisi Ubefone pour le côté nomade sans être attaché à une quelconque offre internet fixe ou mobile Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CV Carlos V. co-gérant Insurance ### "Standard virtuel" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 8, 2021 Grace à UBEFONE et son système, on ne perd plus un appel. Pros Logiciel facile d'utilisation. Pratique. Très appréciable le fait de pouvoir répondre au téléphone en tous lieux et donc de ne pas perdre d'appel!!!! Cons Il serait bien de prévoir l'intégration et la synchronisation des contacts à partir d'outlook ou d'une adresse mail. Le logiciel sur sur le mobile ne fonctionne pas très. Les clients ont un écho, ils s'entendent!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2021 Bonjour, nous vous remercions pour votre commentaire. Toutes nos équipes travaillent sur l'intégration de nouvelles fonctionnalités, notamment celles que vous évoquez. N'hésitez pas à contacter notre support au 01 83 900 928 pour vous accompagner sur ce problème d'écho. Cordialement, La Team Ubefone JD Jordan D. Vendeur/Technicien Telecommunications ### "Un outil professionnel et performant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Un outil performant, professionnel, pour des pros par des pros Pros La facilité de fonctionnement et surtout les compétences et la sympathie de l'équipe Ubefone Cons Rien ne m'a déplu, un axe à développer : un ajout sur Huawei AppGalery Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Marianne P. Responsable Real Estate ### "Trés bon service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2021 gain d'argent Pros Produit extrêmement facile à utiliser très pratique puisque installer sur le téléphone portable Cons qu'il ne soit pas possible d'avoir une musique de pré-décroché et d'attente Reasons for choosing Ubefone le coût et la possibilité d'appeler du portable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2021 Bonjour, Merci pour votre commentaire. Intégrer des pré-décrochés et des musiques d'attente est tout à fait possible. Je vous invite à nous contacter par mail à support@ubefone.com ou par téléphone au 01 83 900 928. Nous vous accompagnerons volontiers sur le sujet. Bien cordialement, La Team Ubefone Gaetan B. RQI Business Supplies and Equipment ### "Un outil simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2021 Pros Simplicité, pas de fonction superflu. une interface fluide et facile a prendre en main. Cons l'interactivité avec teams, quand on est deja en ligne et que cela coupe l'appel teams ou vice versa Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Alternatives considered [Ringover](https://www.capterra.com/p/169627/RingOver/) Reasons for choosing Ubefone contact client prix fonctionnalité Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Cesar n. SG Transportation/Trucking/Railroad ### "Très satisfait d'Ubefone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Pros Facilité d'utilisation, le partage du répertoire entre tous les utilisateurs Cons Problèmes de répertoire avec les téléphone fixes qui devraient se résoudre Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232241/Ubefone/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)