# CheckinAsyst Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CheckinAsyst Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/232243/CheckinAsyst --- # CheckinAsyst Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CheckinAsyst ## What is CheckinAsyst? CheckinAsyst is an end-to-end digital platform that helps engage patients at every step of their care journey – right from patient intake, payments, and communication. From a seamless intake experience, digital channels like appointment and payment reminders, secure one-on-one chat, broadcast messaging, health campaigns, and patient surveys, practices can choose their preferred digital tools to deliver a personalized patient experience. With the combination of automated intake workflows and digital tools, practices can streamline check-in, boost staff productivity, and focus on what matters the most - delivering quality patient care. ## What is CheckinAsyst used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CheckinAsyst?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.healthasyst.com&name=CheckinAsyst) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CheckinAsyst 4.4 (47) VS. [4.7 (15)](https://www.capterra.com/p/201547/CallMyDoc/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (47) Ease Of Use 4.7 (15) Value For Money 4.5 (32) Value For Money 4.7 (15) Customer Service 4.7 (39) Customer Service 4.6 (15) ## CheckinAsyst alternatives [4.3 (27)](https://www.capterra.com/p/275493/eConsent/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (30)](https://www.capterra.com/p/235541/Vital-Interaction/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/232243/CheckinAsyst/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.7 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 4.2 (30) 46.67% of 30 reviewers that rated this feature as important or highly important Communicate using messages within the system Patient Engagement 4.1 (30) 53.33% of 30 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Patient Intake 4.2 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Mobile Access 4.0 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Patient Questionnaires 4.4 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. CheckinAsyst 42 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Reminders sent via phone voice recordings Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Electronically collect payments for goods or services Reminders sent via email Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Online forms for managing client intake Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Securely stores data to prevent data loss or breaches Send messages via SMS Reminders sent via SMS/text message Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.3 (47) 4.3 Based on 47 reviews ## Pricing Value for money 4.5 (32) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (32) 4.5 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (39) 4.7 Based on 39 reviews ## User reviews Overall rating 4.4 Based on 47 reviews Filter by rating 5(29) 4(14) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent AU Anonymous User Revenue Cycle Manager Hospital & Health Care ### "Good Value and Personalized Support from CheckinAsyst" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 15, 2025 Overall, my experience with CheckinAsyst has been positive. The platform offers good value, strong customer support, and a collaborative approach to improving the system. While there are areas for improvement—particularly dashboard visibility and post-implementation form revision costs—I am optimistic about future enhancements and look forward to the new dashboard release. Pros Competitive pricing compared to similar vendors Excellent customer support and responsiveness Monthly one-on-one meetings with a dedicated account manager Willingness to listen to feedback and enhancement ideas Cons Cost to revise forms after implementation can be expensive Current dashboard lacks visibility into patient check-in status Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kat R. Director of Operations Medical Practice ### "Worth it!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 Pros Easy to use, easy to navigate. Love the feature of patients being able to complete intake paperwork prior to the arrival at the clinic and also the ability to push forms to their email/phone in the event something is missed. I also like the portal for tickets and the response time of the team. Cons Only downfall I see is when things that were there suddenly aren't. For instance, our ROI form was added to be included in all intake for new patients, and then suddenly it isn't providing that form. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Michael L. Director of Operations Medical Practice ### "Director of Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 Our overall experience with CheckinAsyst has been extremely positive and fruitful. The system is easy to use, staff friendly and easy to learn. Our dedicated team is wonderful, quick to address issues and extremely open to our feedback, suggestions and enhancement ideas. We have been very lucky to work with this team. Pros Ease of Use, staff friendly, customer service is spectacular. The reporting is robust and gives a great glimpse of daily and monthly transaction details. Cons None at the moment. We are extremely satisfied with the product. Alternatives considered [Phreesia](https://www.capterra.com/p/131633/Phreesia/) Reasons for choosing CheckinAsyst Value of the product as well as the ability to contact someone immediately if there are issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Susan L. Director of Revenue Cycle Health, Wellness and Fitness ### "Director of Revenue Cycle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2025 The BEST customer service in a company I have experienced. Very knowledgeable, great training and guidance in the full implementation, reporting, troubleshooting, and guiding in general. VERY happy with this company Pros It's easy to use functionality. Eligibility features. Identifying patient balances. Ease of check-in process. Love the reports we are able to run and the broadcasting of texts or emails Cons I really don't have any personal dislikes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Nancy G. Informatics Medical Practice ### "Value of using CheckinAsyst" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2024 The support staff are very receptive and almost no wait time on support tickets. Pros Forms that were created and utilized by patients and flows into Patient Charts with ease for Medical staff to view and save as structured data. Reduces time spent and paper forms. Cons Occasional slowness. setting up the many forms we had to utilize Reasons for choosing CheckinAsyst More to offer and great ratings from other users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for your kind words, Nancy. We are glad to hear that you've been able to save time using our platform. AM Annie M. Office Manager Medical Practice ### "Makes Front Office Super Efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Overall we are very satisfied with the product and especially with our point of contact. He is very response and proactive. Pros Payment reminders have helped us tremendously to collect long overdue patient balance. Our point of contact at HelathAsyst proactively suggest ways by which can we can use the system better and payment reminders were one of the features that he suggested and it turned out be a great success. Appointment reminders keeps our no show minimal. Clinical integration is precise all the time. Overall a great tool for everyone. Cons No cons, everything works great! Sometimes the API goes does momentarily but that is very very rare. Switched from [Phreesia](https://www.capterra.com/p/131633/Phreesia/) Better clinical integration and better support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for sharing your feedback on CheckinAyst, Annie. We are happy to hear that you have found value in various features like payment and appointment reminders, along with our clinical integration. And that you have been able to see benefits in different areas of your practice. JG John G. VP Physician Services Hospital & Health Care ### "Excellent product that delivers a full digital front office for your medical practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2024 Our experience has been game changing over the last 2+ years. This is the best tool you can provide your entire team with wins for clerical, clinical, and providers. Plus, the patient experience has helped us continue to achieve top 25% and in some cases top 10% nationally with our CG-CAHPS scores as a result of the efficient check-in process which translates to an excellent patient experience each and every visit. Finally, your organization will realize return on investment with reduced staffing, the team can whether that occasional short staff day a lot easier. Pros Patient engagement Saves time for patients and clerical staff checking in. Avoids the clipboard Saves time for patients and clinical staff for medical assessments (new patient health history, PHQ-9, Gad-7, Pain Forms, works with multispecialty) Improves accuracy of the intake process letting staff verify data rather than having to key everything in from a form. Patient reminders - like checking in for flight / helps reduce no-shows and staff can remind patients using the dashboard to complete forms prior to arrival. Ease of use - Patient can use their cell phones, tablets, home PCs, or iPads we have at the office. The Service level from the Checkin Asyst team is amazing. Our assigned team meets with us bi-weekly to continue to improve our experience and maximize our utilization. Cons One of the limitations is the willingness of the EHR's and PM's to allow Checkin Asyst fully access to API's. Also, we turned off the bill pay and advance payment features because we switched as a health system to another credit card vendor. If Checkin Asyst had more flexibility to use other payers, we could have kept using that feature. Alternatives considered [Phreesia](https://www.capterra.com/p/131633/Phreesia/) Reasons for choosing CheckinAsyst The value and we gained efficiency with clerical and clinical front end data capture. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for taking the time to share your thoughts on CheckinAsyst, John. We are delighted to hear that the platform has helped achieve great results for your staff and improve patient experience. EM Emilee M. Coordinator of Marketing and Technology Medical Practice ### "Amazing Clinical integration and best support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2024 Easy to use and very helpful support. Their willingness to provide on-site support shows their commitment to their clients. Pros Helped us for MU measures and patient outreach. Very responsive Account Manager Cons Nothing specific everything’s seems to work well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for your positive feedback on CheckinAyst, Emille. We are glad to know that our solution has been easy and helpful to use. DS Debra S. Administrator Medical Practice ### "Health Asyst in the best in the industry!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 Pros Support staff. They are amazing! Implementation a breeze, anything we ask for we get!!! I wish all of our third party vendors would try this hard! Cons Nothing! There is absolutely no downside to CheckinAsyst! Switched from [Phreesia](https://www.capterra.com/p/131633/Phreesia/) They were never able to clinically integrate and their customer service is terrible! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank for you feedback, Derba. We truly appreciate you taking time out to share your positive thoughts on CheckinAsyst. SR Srdja R. IT Admin Health, Wellness and Fitness ### "Great Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2024 Pros Ease of use and customization of its features and workflows Cons Not many cons. The support team is great and works with you to whenever needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for your feedback on CheckinAsyst, Sridja. We are glad you have found value in our customized workflows and features tailored to suit your practice. [View all Reviews](https://www.capterra.com/p/232243/CheckinAsyst/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Klara vs CheckinAsyst](https://www.capterra.com/compare/203066-232243/Klara-vs-CheckinAsyst)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)