# Mailock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mailock Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/232260/Mailock

---

# 

 Mailock Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mailock

## What is Mailock?

Strengthen your email security by encrypting messages and attachments, ensuring they are only accessible to authenticated recipients. Protect sensitive communications from unauthorised access with advanced encryption. Features include: AES-256 email encryption, multi-factor recipient authentication, Outlook/M365/Unipass ID integrations, automated bulk encrypted email delivery, desktop/on-premise/cloud solutions, compliance with ICO/FCA guidance, and message audit and revoke capabilities. Start a free trial or book a one-to-one demo today!

## What is Mailock used for?

[Email Security](https://www.capterra.com/email-security-software/)[Encryption](https://www.capterra.com/encryption-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

£9.3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mailock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.beyondencryption.com&name=Mailock)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mailock

4.7 (63)

VS.

[4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting Price

£9.3

Other, Per Month

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (63)

Ease Of Use

4.6 (214)

Value For Money

4.6 (49)

Value For Money

4.8 (165)

Customer Service

4.8 (50)

Customer Service

4.7 (96)

## Mailock alternatives

Highest Rated

[4.9 (27)](https://www.capterra.com/p/212854/AxCrypt/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[1Password](https://www.capterra.com/p/176113/1Password/)

[4.7 (2,124)](https://www.capterra.com/p/176113/1Password/reviews/)

Starting price

$7.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176113/1Password/)

[View all alternatives](https://www.capterra.com/p/232260/Mailock/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Two-Factor Authentication

4.3 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Extra layer of security that requires not only a password and username but also something specific to that user

Encryption

4.8 (19)

115.79% of 19 reviewers that rated this feature as important or highly important

Convert data into a code for security

File Encryption

4.8 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Encrypts data within the file, which can only be decrypted using a password or encryption key

Secure Login

4.7 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Authentication

4.7 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Audit Trail

4.6 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Mailock 48 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Lists of domains/addresses that are allowed / rejected

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Encrypt data to and from the cloud and on cloud storage devices

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.

Safeguard confidential data and meet compliance regulations

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Provides protection against malicious attachments.

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Manage, store and organize emails within the system or via third-party apps

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Encrypts data within the file, which can only be decrypted using a password or encryption key

Intended to be used by managed service providers

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.

Observe and track the demand, usage, progress or quality of a system, product, or user

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Identify phishing emails

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.6 (63)

4.6

Based on 63 reviews

## Pricing

Value for money

4.6 (49)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/232260/Mailock/pricing/)

Pro

£9.30

Per User,Per Month

It includes:

-   Everything in Free
-   SMS challenges
-   Custom branding
-   Enhanced alerts
-   Enhanced tracking
-   Message revoke

Value for money

4.6 (49)

4.6

Based on 49 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)[

Mimecast Secure Email Gateway](https://www.capterra.com/p/239017/Mimecast-Secure-Email-Gateway/)

## Support, customer service and training options

Customer Service

4.8 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (50)

4.8

Based on 50 reviews

## User reviews

Overall rating

4.7

Based on 63 reviews

Filter by rating

5(50)

4(11)

3(0)

2(2)

1(0)

Mentioned topic

Sorted by most recent

TP

Tony P.

Owner

Financial Services

### "Excellent encryption product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2024

Fantastic! Our clients tell us all the time how much better our encrypted email is easy to use.

Pros

It is easy for the recipient to open encrypted emails. On the company side, using the software is intuitive and straightforward. The best encryption email out there and we have tried a lot.

Cons

No cons only a couple of wish list items - 1. SMS for USA. Only in England so far. 2. Add Signature block for the online version. We do not use the desktop Outlook and use Outlook 365 instead so there is no signature integration.

Switched from

[GoDaddy Studio](https://www.capterra.com/p/234995/GoDaddy-Studio/)

Ease of opening the encrypted mail for our clients

Alternatives considered

[Tuta Mail](https://www.capterra.com/p/234571/Tuta/)

[Secure Privacy](https://www.capterra.com/p/169167/Secure-Privacy/)

Reasons for choosing Mailock

Intuitive and ease of use for our clients

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2024

Hi Tony, Thank you for the fantastic review! We're thrilled that Mailock is meeting your needs and that your clients find it easy to use. We appreciate your suggestions regarding SMS support for the USA and the signature block for Outlook 365. We're actively working on these features to enhance your experience. Thanks again for choosing Mailock!

SW

Steve W.

Mortgage Adviser

Financial Services

### "Secure Email systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2023

Secure sending and receiving documents as since Covid we do not do so many face to face meetings where we can copy clients information on first appointment

Pros

Clients need to receive and send and receive sensitive data securely

Cons

Sometimes clients are asked to open an account which they do not want to do and if they do this restricts the amount of data they can send

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Vivienne G.

Office Manager

Financial Services

### "Mailock REview"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 22, 2023

WE use Mailock mainly to send encrypted client information to Financial Services Providers

Pros

Fully secure and easy to use encryption service.

Cons

It can be faffy haing to log in and also setting a password

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Steve M.

IFA

Financial Services

### "Happy with service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2023

Happy with ease of use

Pros

Where a client cant or doesn't want to use our secure portal for correspondence, then Maillock is ideal for sending important documents

Cons

All good its important that the end user our client find it easy to use so simple question works well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 25, 2023

Thanks for the feedback - we're happy your clients are finding it easy to use.

SM

Sally M.

Director

Financial Services

### "Maillock"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 18, 2023

Very good

Pros

Security of data being emailed to cleint

Cons

Sometimes it takes extra emails to client with password

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Sadie L.

Mortgage Support Admin

Financial Services

### "Secure Emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2023

Great, quick, easy, very helpful

Pros

Provides reassurance to the clients their documents are safe and that we as a company prioritise this

Cons

Sometimes it has errors then when you set up another email with the same contents it works fine - suppose its like any application you use but this is literally the only issue ive had with it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Steve F.

Director

Financial Services

### "Very Useful Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

August 18, 2023

Very good and doesn't impact my day to day work

Pros

Very easy to use within my normal email system

Cons

Some providers security settings block encrypted emails in

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sasha G.

Director

Financial Services

### "Mail Lock"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 18, 2023

good

Pros

you can send encryted email and that you just need a code to open it which can be sent by text

Cons

the fact that you have to wait for an email code to open it. Pointless and irritating

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Richard A.

Depot Manager

Construction

### "Great Product for safety of information "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 18, 2023

Very pleased overall

Pros

easy to use, easy to install. offers additional safety of information

Cons

Some users insist on security question. this is not always necessary

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

Sarah O.

Business Support Manager

Insurance

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 18, 2023

I have used it for many years where I work, it does the job for us very well and we are all very happy

Pros

It's easy to use, whether its signing in, composing an email or even receiving one.

Cons

I find it a little annoying that opening a mailock email takes me to a new website/portal. I understand why and it's nto something I think could change just being honest

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 25, 2023

Thanks for the amazing feedback Sarah! Good to have you in our secure community.

[View all Reviews](https://www.capterra.com/p/232260/Mailock/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)