--- title: "Mailock Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mailock Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/232260/Mailock/" page_type: "product" language: "en" --- # Mailock Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mailock ## What is Mailock? Strengthen your email security by encrypting messages and attachments, ensuring they are only accessible to authenticated recipients. Protect sensitive communications from unauthorised access with advanced encryption. Features include: AES-256 email encryption, multi-factor recipient authentication, Outlook/M365/Unipass ID integrations, automated bulk encrypted email delivery, desktop/on-premise/cloud solutions, compliance with ICO/FCA guidance, and message audit and revoke capabilities. Start a free trial or book a one-to-one demo today! ## What is Mailock used for? [Email Security](https://www.capterra.com/email-security-software/)[Encryption](https://www.capterra.com/encryption-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 63 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price £9.3 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mailock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.beyondencryption.com&name=Mailock) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mailock 4.7 (63) VS. [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting Price £9.3 Other, Per Month Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (63) Ease Of Use 4.8 (20) Value For Money 4.6 (49) Value For Money 4.9 (19) Customer Service 4.8 (50) Customer Service 4.9 (17) ## Mailock alternatives [4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (27)](https://www.capterra.com/p/212854/AxCrypt/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (133)](https://www.capterra.com/p/158210/GoAnywhere-MFT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/232260/Mailock/alternatives/) ## FAQs about Mailock Overview ### Which roles and teams benefit most from Mailock? Mailock is most used by financial advisers, mortgage brokers, IFAs, and firm directors who need to exchange sensitive client documents securely. Office managers, account teams, and client relationship staff benefit by managing encrypted communications, reducing email risk, supporting compliance, and keeping client onboarding, advisory, and document-sharing workflows efficient. Answer based on 63 reviews Overview ### What company size and industries is Mailock built for? Mailock is built mainly for small businesses, which make up 92% of reviewers, especially in Financial Services at 81%. It also serves midsize businesses at 8% and supports regulated sectors listed by the vendor, including insurance, banking, accountancy, legal, government, healthcare, education, recruitment, investments, and estate lettings. Answer based on 63 reviews Features and Usability ### What are the key features of Mailock? Mailock includes core email encryption, secure client communication, Microsoft Outlook integration, and email tracking such as opened-email alerts. Differentiator features include access controls and permissions, audit trail visibility, and trusted recipient setup. Reviewers also highlight simple client setup and secure attachment sharing without requiring every recipient to register. Answer based on 39 reviews Pricing ### How much does it cost and what fees or limitations are included? Mailock starts with a free version for individual light users, limited to 5 sends per month on the web or in Outlook. The Pro plan costs £9.3 per user monthly for unlimited secure sends subject to fair use. Enterprise pricing is volume-based. Pricing reviews are mostly positive, citing good value. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Mailock integrate with? Mailock integrates with Microsoft Outlook and Microsoft 365, with reviewer-confirmed use centered on the Outlook add-in. Official catalog listings also show connections to MimeCast Email Security and Mimecast Secure Email Gateway, while reviewer mentions indicate compatibility with SimplyFile for email filing within Outlook-based workflows. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Mailock offer? Mailock provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does Mailock offer? Mailock provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the service as generally good and easy to use, and support as helpful. Some note that explaining how to use it can take time, but overall assistance is viewed positively. Answer based on 8 reviews Security ### How does Mailock handle data security and access control? Mailock uses secure email and data exchange to protect sensitive client information, giving users added safety and peace of mind. Reviewers describe it as straightforward, secure, and suitable for regulated industries, including FCA-related and legal work. Some note clients may need to open an account, which can limit how much data they send. Answer based on 11 reviews Email encryption ### How well does Mailock handle email encryption? Mailock makes secure email sending straightforward, especially for Outlook-based teams handling sensitive client data. Financial services firms and small business users like the simple setup, text-code access, and trusted recipients, though some external recipients face opening issues, password friction, blocked messages, and occasional crashes or stuck emails. Answer based on 39 reviews ## Features AI summary Based on 1,073 Email Security reviews Capterra reviewers point to these as the top priorities when choosing email security software: - **Threat Response** (**50%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**59%**) - **Threat Protection** (**51%**) Mailock supports all three of the features buyers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect and contain email-based risks, protect users from harmful attachments, and maintain stronger overall security, allowing teams to respond faster and reduce exposure to threats. Threat Response 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Email Attachment Protection 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Threat Protection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Email Filtering 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Phishing Protection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify phishing emails Two-Factor Authentication 4.3 (22) 95.45% of 22 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Mailock 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Allow/Block List: Lists of domains/addresses that are allowed / rejected - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Cloud Encryption: Encrypt data to and from the cloud and on cloud storage devices - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Leak Prevention: Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Encryption: Convert data into a code for security - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - For MSPs: Intended to be used by managed service providers - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Key Management: Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Phishing Protection: Identify phishing emails - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.6 (63) 4.6 Based on 63 reviews ## Pricing Value for money 4.6 (49) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/232260/Mailock/pricing/) Free Free It includes: - Email encryption - Q&A challenges Pro £9.30 Per User,Per Month It includes: - Everything in Free - SMS challenges - Custom branding - Enhanced alerts - Enhanced tracking - Message revoke Enterprise £299+ per company /month It includes: - Everything in Pro - Policy-based encryption - Automated delivery - API control & monitoring - Enterprise support - Flexible deployment Value for money 4.6 (49) 4.6 Based on 49 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)[ Mimecast Secure Email Gateway](https://www.capterra.com/p/239017/Mimecast-Secure-Email-Gateway/) ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.7 Based on 63 reviews Filter by rating 5(50) 4(11) 3(0) 2(2) 1(0) Mentioned topic Sorted by most recent TP Tony P. Owner Financial Services ### "Excellent encryption product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 Fantastic! Our clients tell us all the time how much better our encrypted email is easy to use. Pros It is easy for the recipient to open encrypted emails. On the company side, using the software is intuitive and straightforward. The best encryption email out there and we have tried a lot. Cons No cons only a couple of wish list items - 1. SMS for USA. Only in England so far. 2. Add Signature block for the online version. We do not use the desktop Outlook and use Outlook 365 instead so there is no signature integration. Switched from [GoDaddy Studio](https://www.capterra.com/p/234995/GoDaddy-Studio/) Ease of opening the encrypted mail for our clients Alternatives considered [Tuta Mail](https://www.capterra.com/p/234571/Tuta/) [Secure Privacy](https://www.capterra.com/p/169167/Secure-Privacy/) Reasons for choosing Mailock Intuitive and ease of use for our clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2024 Hi Tony, Thank you for the fantastic review! We're thrilled that Mailock is meeting your needs and that your clients find it easy to use. We appreciate your suggestions regarding SMS support for the USA and the signature block for Outlook 365. We're actively working on these features to enhance your experience. Thanks again for choosing Mailock! SW Steve W. Mortgage Adviser Financial Services ### "Secure Email systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2023 Secure sending and receiving documents as since Covid we do not do so many face to face meetings where we can copy clients information on first appointment Pros Clients need to receive and send and receive sensitive data securely Cons Sometimes clients are asked to open an account which they do not want to do and if they do this restricts the amount of data they can send Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vivienne G. Office Manager Financial Services ### "Mailock REview" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2023 WE use Mailock mainly to send encrypted client information to Financial Services Providers Pros Fully secure and easy to use encryption service. Cons It can be faffy haing to log in and also setting a password Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Steve M. IFA Financial Services ### "Happy with service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2023 Happy with ease of use Pros Where a client cant or doesn't want to use our secure portal for correspondence, then Maillock is ideal for sending important documents Cons All good its important that the end user our client find it easy to use so simple question works well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 25, 2023 Thanks for the feedback - we're happy your clients are finding it easy to use. SM Sally M. Director Financial Services ### "Maillock" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 18, 2023 Very good Pros Security of data being emailed to cleint Cons Sometimes it takes extra emails to client with password Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sadie L. Mortgage Support Admin Financial Services ### "Secure Emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2023 Great, quick, easy, very helpful Pros Provides reassurance to the clients their documents are safe and that we as a company prioritise this Cons Sometimes it has errors then when you set up another email with the same contents it works fine - suppose its like any application you use but this is literally the only issue ive had with it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Steve F. Director Financial Services ### "Very Useful Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 August 18, 2023 Very good and doesn't impact my day to day work Pros Very easy to use within my normal email system Cons Some providers security settings block encrypted emails in Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sasha G. Director Financial Services ### "Mail Lock" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 18, 2023 good Pros you can send encryted email and that you just need a code to open it which can be sent by text Cons the fact that you have to wait for an email code to open it. Pointless and irritating Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Richard A. Depot Manager Construction ### "Great Product for safety of information " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 18, 2023 Very pleased overall Pros easy to use, easy to install. offers additional safety of information Cons Some users insist on security question. this is not always necessary Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO Sarah O. Business Support Manager Insurance ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 18, 2023 I have used it for many years where I work, it does the job for us very well and we are all very happy Pros It's easy to use, whether its signing in, composing an email or even receiving one. Cons I find it a little annoying that opening a mailock email takes me to a new website/portal. I understand why and it's nto something I think could change just being honest Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 25, 2023 Thanks for the amazing feedback Sarah! Good to have you in our secure community. [View all Reviews](https://www.capterra.com/p/232260/Mailock/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.