--- title: "Energy & Utilities Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Energy & Utilities Cloud Software - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/232299/Energy--Utilities-Cloud/" page_type: "product" language: "en" --- # Energy & Utilities Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Energy & Utilities Cloud ## What is Energy & Utilities Cloud? Transform your business and become a leader in the energy transition. Meet the needs of suppliers, customers, communities, and employees with an agile platform that enables rapid innovation across your entire business. Digitize and scale fast with pain-free integration into your current systems. Provide customer-centric service to the community who relies on your services all on the world's #1 CRM. ## What is Energy & Utilities Cloud used for? [Energy Management](https://www.capterra.com/energy-management-software/)[Oil and Gas](https://www.capterra.com/oil-and-gas-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $350 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Energy & Utilities Cloud 0.0 VS. [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting Price $350 Per Month Starting Price $2850 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (218) Value For Money 0.0 (0) Value For Money 4.8 (171) Customer Service 0.0 (0) Customer Service 4.9 (166) ## Energy & Utilities Cloud alternatives [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (8)](https://www.capterra.com/p/20920/UtilityTrakR/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (220)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/221412/authorizenet/) ## FAQs about Energy & Utilities Cloud Features and Usability ### What are the key features of Energy & Utilities Cloud? Energy & Utilities Cloud offers billing and invoicing, bill importing, recurring and non-metered billing, payment collection, ACH and online payments, and payment reminders. It also includes customer and contract management, work order and workflow management, real-time monitoring and analytics, reporting, role-based permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Energy & Utilities Cloud offer? Energy & Utilities Cloud provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, remote participation, reference materials, and self-paced learning for teams that need to learn product features and setup steps. Getting Started and Support ### What customer support options does Energy & Utilities Cloud offer? Energy & Utilities Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 67 Utility Management Systems reviews Capterra data shows that buyers of utility management systems rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Workflow Management** (**48%**) - **Customizable Reports** (**29%**) Energy & Utilities Cloud supports all three features that reviewers identify as most important: **Mobile Access**, **Workflow Management**, and **Customizable Reports**. Together, these capabilities help businesses keep field and office teams connected, manage operational processes more efficiently, and track performance with reports tailored to specific needs, allowing teams to make faster decisions and maintain better control over daily utility operations. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Automatic Backup Data is backed up automatically to prevent data loss Energy & Utilities Cloud 50 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Cost Analysis: Analyze and calculate business costs - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Field Mapping: Use GPS mapping to draw field boundaries, mark points, measure acreage, and calculate distances - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Oil & Gas: Helps Oil & Gas industry manage operations from exploration to data analysis, distribution, asset/financial management, and more. - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Reminders: Reminders sent for balance/payment due - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Rate Management: Track/optimize rates in relation to usage - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $350.00 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.