---
title: "Wasp Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Wasp Inventory the right Medical Inventory solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/232310/InventoryCloud/reviews/"
page_type: "reviews"
language: "en"
---

Wasp Inventory

4.3 (358)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of Wasp Inventory

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“It was great because I had realtime numbers (number of items and value of items deployed) to give our director and board and we were able to print reports to use as packing lists.“

June 17, 2025

KP

Kelsey P

Controls AdministratorIndustrial Automation, 51 - 200 employeesUsed the software for: Less than 6 months.

“I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.“

March 27, 2025

DW

Don W

Engineering ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“Great product from start (implementation) to ongoing support and year over year cost competitiveness. “

April 15, 2026

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Historical data is insufficient - you cannot get inventory levels at a point in time for audit purposes.“

June 6, 2025

CC

Christy C

Program Manager, Business AffairsHigher Education, 51 - 200 employeesUsed the software for: Less than 6 months.

“I appreciate that it is designed in the same way as Asset Management, so if you're familiar with one, the other can be implemented without any confusion or down time.“

April 15, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Setting it up can be a hassle because many of the options and features are not intuitive to find or use.“

June 6, 2025

SP

Sainath P

Project InchargeLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years.

“Instead of maintaining stock in excel you can manage your warehouse operations with this unique inventory system which not only helps you to reduce human errors but also increase your efficiency.“

November 24, 2023

KH

Katrina H

Logistics ManagerConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months.

“Trying to access it on our phones, we found it did not work properly.“

April 14, 2025

## Showing most helpful reviews

Showing 1-25 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saikiran S.  
Sr Electrical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Cloud-"A true inventory management tool""

May 6, 2023

3.0

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thanks for explaining how InventoryCloud's capabilities of tracking ,barcoding status, dispatch and quantity analysis helps to fulfill your needs.

IG

IZZY G.  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "A Much Better Change"

March 27, 2025

5.0

its 100% better than Deskera that We've been using for 10yrs!!!

Pros

The ability to keep an accurate inventory by performing audits

Cons

A simpler way to do returns w/ less steps

Switched from

[Deskera MRP](https://www.capterra.com/p/33407/Deskera-MRP/)

The Software Sucked. There was NO Support when it wouldn't work.. It was here's the bill, pay it and I won't answer.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Izzy! We're so glad you're seeing major improvements after switching over. That kind of impact is exactly what we aim for. Appreciate you taking the time to share.

JW

James W.  
Logistics Manager  
Hospitality  
Used the software for: 1-2 years

### "Brewery stock control"

May 22, 2025

3.0

Very good software to help manage stock control. Very easy to use, manage and control multiple SKU items

Pros

Easy to use, does what we require and able to manage stock our way with the software. Able to print QR codes for Batch number and best before dates.

Cons

Not being able to edit the functions on the handheld devices. The hand held device has sometimes played up, where it has not list an item in best before date order, meaning the wrong stock has been picked.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks for the review, James. We're glad to hear InventoryCloud is helping your team manage stock and meet your operational needs. Your feedback helps us improve, and we're grateful to have you with us.

bA

bradley A.  
IT Specialist  
Research  
Used the software for: 1-2 years

### "great software"

June 17, 2025

5.0

It was so easy to setup and start using. We have had to expand our goal because so many users were requesting access.

Pros

The ease of use. It really is easy to use. I rarely have any users that report having any issues .

Cons

So many options that you can use the software for. billing, reporting, automation is available .

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

needed more then a single excel spreadsheet.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Bradley, Thank you for the review. We're glad to hear InventoryCloud has been easy to use and quick to set up, and that it’s gaining traction across your team. We appreciate your feedback and support.

SA

Steven A.  
Sales and Buyer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Standish Products"

May 22, 2025

5.0

The overall experience has been great. Theres been no issues once we got everything started. I hope to continue to use this software for years to come.

Pros

The layout is very easy to read and understand. Ive also enjoyed the ability to tree everything together and also see everything in our system separately.

Cons

Nothing Ive had no issues whatsoever with this software. Of all the softwares we've tested, Wasp was the simplest in design.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steven! We're so glad the clean layout and intuitive design are making your day-to-day easier. Hearing that your overall experience has been great means a lot to us. We appreciate you choosing InventoryCloud.

VR

Verified Reviewer  
Warehouse Manager  
Consumer Goods  
Used the software for: 2+ years

### "Experienced 2 Year Inventory Management User"

November 4, 2021

3.0

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

I've used these previous programs with other organizations I've worked with.

Review Source

KP

Kelsey P.  
Controls Administrator  
Industrial Automation  
Used the software for: Less than 6 months

### "WASP InventoryCloud"

March 27, 2025

4.0

My interaction with WASP has been great! At the beginning it was easy to book time with our Sales Rep and to get all my questions answered. Now when I have questions, the response time of the Support Team is very quick.

Pros

It's very easy to enter your inventory. Even though our company is unique in the way we use the software, we were able to make it work for what we needed it for.

Cons

The reports are not very user-friendly. I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Kelsey! We're happy to hear InventoryCloud is easy to use and supports your inventory entry process. Your positive experience with our support team is great to hear.

MD

Matt D.  
Warehouse Manager  
Construction  
Used the software for: Less than 6 months

### "overall a good system"

June 6, 2025

3.0

overall its a good system but necessitates too many work-arounds to simulate options that should be built in but are not.

Pros

consolidation and tracking are great, the amount of reports available is amazing and the ability to flag slow moving inventory has been a huge cost saver no more losing out on return dollars be the item is outside return window

Cons

does not seem optimized for fast turn around and high volume. cannot bulk receive, all items on an invoice need to be received individually. fine for a few lines but 200 plus line item orders are cumbersome, cannot create or populate orders from handheld must be done at workstation and again fine for a few lines but larger orders can be a slog.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for sharing your experience. We're glad the reporting and inventory tracking features are helping reduce costs. We appreciate your feedback and will keep it in mind as we continue improving the system.

NG

Nicole G.  
Healthcare Simulation Operations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "A Great Inventory Management System!"

June 17, 2025

5.0

Extremely positive. The training before implementation wasn't as helpful as the training after implementation, but that was because I didn't know what to ask at first.

Pros

It's very easy to use to keep track of our supplies. I also like that I can add new items and make changes.

Cons

Initial setup was complicated, but the technicians were very helpful in that process. There were mistakes I made because I didn't know what I was doing, but they guided me through the process.

Review Source

LG

Lino G.  
Night Facilities Operations Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Inventory Management Simplified"

March 28, 2025

5.0

I enjoy having data at my fingertips, such as reports. My experience has been very positive.

Pros

I like the easy functionality of adding/ removing inventory and making it as detailed as I want with establishing par levels and notifications of low inventory.

Cons

I have not received our printer yet but previously at other locations I struggled with the settings of the barcode printer and getting it aligned properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Lino! It's great to hear that having fast, easy access to your inventory data is making a difference. We're proud to provide tools that simplify your workflow.

JS

John S.  
Consultant  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Work in Progress"

April 3, 2025

4.0

We are doing a workaround with a custom field, so we are making the program work for us. I wish I had been able to talk directly to the person who did the implementation instead of emails back and forth which, I think, made the process take longer than it needed to be. We may be able to rate it higher after we've had more time with the program

Pros

Familiarity. We were using an old version of Wasp Inventory so the transition to this version was just a matter of getting acquainted with newer features.

Cons

InventoryCloud is way more complicated/involved for our needs. We simply want to know what we have and where it is. We would like to know how many skids we have and how many pieces we have total. skids can be inconsistent and might have different quantities per skid. We can put it in by pieces but don't seem to be able to get a skid count.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, John. We're glad you're seeing the benefits and appreciate your familiarity with the platform. We're always here to help fine-tune the experience so it works even better for you.

JJ

Joshua J.  
Electrical engineer  
Environmental Services  
Used the software for: Less than 6 months

### "Great system and professional company "

March 28, 2025

5.0

I’m very happy with the system, it is a very easy to use web based interface which has all the functionality we need and more.

Pros

The inventory cloud is just what my business needs to manage spares, the system is very user friendly.

Cons

The online training was very dry and covered lots of aspects I had already said we won’t use.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Joshua! We love hearing that InventoryCloud fits your business needs and that our team has delivered a professional experience. Your confidence in our system means a lot.

PT

Pratik T.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent inventory management system"

August 17, 2024

5.0

Our overall experience with InventoryCloud is delightful.

Pros

With Inventorycloud you can manage any kind of inventory smoothly. You don't need to rely on certain computer or laptop to use it. As it's a cloud based solution you can access it from any device. It guarantees you prompt dispatches by automating shipping process. It simplifies your warehouse operation by automating inward and outward processes using Hand Held Terminals. It offers you simple and unique reconciliation process.

Cons

We have not yet experienced any problems with Inventorycloud.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Pratik. We're glad to hear InventoryCloud has delivered such a smooth and flexible experience for your team. It's great to know the system is helping simplify your warehouse operations and improve dispatch efficiency. We appreciate your continued trust and the time you took to share this thoughtful review.

TS

Trent S.  
Inventory  
Food Production  
Used the software for: 2+ years

### "WASP Inventory Review "

August 5, 2021

2.0

Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.

Pros

What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.

Cons

Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.

Review Source

sC

sudev C.  
warehouse Assistant  
Oil & Energy  
Used the software for: 6-12 months

### "Specific feedback"

March 26, 2022

4.0

history of item tracking, movement, sales and purchase help us a lot in our warehouse management.

Pros

Barcoding, tracking, customization, sales and purchase, and report these are the thing i like in this software.

Cons

there is no functions that we not like. we use almost every functions in it and all are useful for us.

Reason for choosing Wasp Inventory

it is accessible for anywhere with computer and mobile devices. which help our sales team those are working from different places.

Review Source

Response from Wasp Barcode Technologies

May 8, 2022

Thanks Sudev for letting us know that InventoryCloud is fulfilling all of your current needs.

JW

Joel W.  
Buyer  
Civil Engineering  
Used the software for: 2+ years

### "Good product - Successful solution"

January 25, 2024

5.0

it works well and we are happy with the product.

Pros

it is easy to use. Also, being able to add item photos from a mobile device is great.

Cons

Reports dont show the data i would like to see.

Reason for choosing Wasp Inventory

Cost and simple use of the interface. When we initially bought the product we liked that the data was stored on our servers. now we like that the data is not stored on our servers with the cloud system.

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

As InventoryCloud has many great features and offers lots of benefits. It's good to know that you value the benefit of it being easy to use.

NP

Neil P.  
Supply Chain Manager  
Consumer Goods  
Used the software for: 6-12 months

### "New User to WASP"

August 13, 2021

4.0

This software is an easy solution without paying a lot out for a number of processes not required with an more expensive solution

Pros

Nice to have system out of the box, web based, friendly team to assist implement & guide the set up issues

Cons

The API set up was challenging but got there after help from the Support team in the USA A number of features shown in the sales presentation wasn't operational on the live system, eg carrier label creator, notifications sent to receivers when dispatched, did match same competitors software solutions, which was disappointing, hopefully recommendations to improve operational process would be great, which would make this a leader in this bracket

Reason for choosing Wasp Inventory

Sales team sold the software solution, ticking all our requirements

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

Thank you for sharing your insights regarding InventoryCloud. Do know we value your comments and consider them as we continue to improve on the experience.

HC

Humphrey C.  
Security Forces  
Military  
Used the software for: 1-2 years

### "InventoryCloud"

June 30, 2021

5.0

InventoryCloud helps us to determine who is assigned equipment, track product recalls with lot numbers, and determine when an item is low in stock and requires re-order.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Review Source

Response from Wasp Barcode Technologies

July 16, 2021

Thanks Humphrey for your feedback regarding InventoryCloud. Glad to hear you've been able to completely eliminate paper records ... good for your company and great for the environment.

HM

Hannah M.  
Shipping Clerk  
Packaging and Containers  
Used the software for: 2+ years

### "Wasp can do better. "

January 31, 2022

3.0

Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Review Source

Response from Wasp Barcode Technologies

February 22, 2022

Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.

BF

Brodie F.  
Warehouse Operations  
Construction  
Used the software for: 2+ years

### "Easy to customise "

March 2, 2022

5.0

It is a great system with multiple features to assist many different industries, you are going to have small issues with in any OS.

Pros

Once you get the system set up to your needs and how to efficiently operate it, it is easy and quick to do your day to day tasks at any level. It's great to be able to access your information from anywhere.

Cons

if there is any network interference during any transaction type you will loose your progress. The other the issue i have is there are times when you will complete a transaction but the system wont register the transaction.

Reason for choosing Wasp Inventory

InventoryCloud just filled most of our prerequisites and was the most easily manipulated to your company's requirements.

Review Source

Response from Wasp Barcode Technologies

March 10, 2022

Brodie, thanks for your insightful comments. We are pleased to hear that you find InventoryCloud as easy to customize.

DS

David S.  
Owner  
Construction  
Used the software for: 2+ years

### "Designer Deck \_ Inventory Cloud Review"

August 4, 2022

3.0

Pros

the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.

Cons

everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.

Reason for choosing Wasp Inventory

the intro looked good and the bar codes were a huge plus.

Review Source

Response from Wasp Barcode Technologies

August 15, 2022

Thanks for taking the time to share your experience with InventoryCloud. We are concerned about your experience to leverage all of the rich capabilities of the software. We have created helpful videos to give you quick insights regarding everything you need to know to maximize the value of InventoryCloud

SN

Stacy N.  
Program Manager  
Warehousing  
Used the software for: 2+ years

### "For the Price It Shows and Stores our Inventory"

September 28, 2023

3.0

Pros

It's ability to track our inventory accurately.

Cons

The lack of training material available, had to pay for additional training. Though the system is customable you have to pay for those changes you need.

Review Source

Response from Wasp Barcode Technologies

October 12, 2023

Thank you for taking the time to share your experience with InventoryCloud. We are pleased to hear that the solution is meeting your needs. You'll be happy to know that we have recently improved our onboarding to provide a number of self-help videos that will help you better navigate through your introductory period.

hB

harka B.  
warehosue supervisor  
Retail  
Used the software for: 6-12 months

### "Ease of use"

January 18, 2022

5.0

great

Pros

accuracy is and daily transactions are being done so it creates ease and operational excelence

Cons

customer service is not upto that mark as well as developers

Review Source

Response from Wasp Barcode Technologies

March 9, 2022

Thanks Harka for your comments regarding your experience with InventoryCloud. It's good fur us to kow that you find it easy to use.

RP

Rajendra P.  
Warehouse executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Decent inventory management solution"

September 25, 2023

5.0

Overall experience with InventoryCloud is good and exceptional.

Pros

1) Easy to use. Unique user interface. 2) Can be access from anywhere so you don't have to depends on particular system. 3) You can use mobile scanners for inward and outward operations.

Cons

We never faced any issue with it till now.

Review Source

Response from Wasp Barcode Technologies

October 12, 2023

Thank you for sharing your experience. We are very pleased to read that you find InventoryCloud as being easy to use.

KS

Kim S.  
Quality Manager  
Printing  
Used the software for: 2+ years

### "User Friendly"

August 10, 2022

5.0

Our overall experience with WASP Inventory is that it is easy to use. Easy to search, run reports, add, remove and move items. This is much better than the old system!

Pros

This product is very easy to use. Very easy to search and to find items quickly. Also, easy to update if you need to move items in your warehouse or if you need to add or remove items.

Cons

We had the old WASP system and there was no easy way for conversion. We had to manually upload the data.

Review Source

Response from Wasp Barcode Technologies

April 13, 2023

Thanks for sharing your experience with InventoryCloud. We are pleased to hear that you feel this solution is user friendly and easy to use.

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.