# Wasp Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wasp Inventory the right Medical Inventory solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232310/InventoryCloud/reviews

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Wasp Inventory

4.3 (358)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wasp Inventory

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“It was great because I had realtime numbers (number of items and value of items deployed) to give our director and board and we were able to print reports to use as packing lists.“

June 17, 2025

KP

Kelsey P

Controls AdministratorIndustrial Automation, 51 - 200 employeesUsed the software for: Less than 6 months.

“I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.“

March 27, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“We could have spent a lot more money and built a customized system but I am glad that we selected InventoryCloud as an inexpensive off-the-shelf solution.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Historical data is insufficient - you cannot get inventory levels at a point in time for audit purposes.“

June 6, 2025

MK

Mike K

Warehouse ManagerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“InventoryCloud has made our inventory control much more efficient and effective.“

June 17, 2025

GK

Gary K

Director, Supply ChainAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Setting it up can be a hassle because many of the options and features are not intuitive to find or use.“

June 6, 2025

DW

Don W

Engineering ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“Great product from start (implementation) to ongoing support and year over year cost competitiveness. “

April 15, 2026

KH

Katrina H

Logistics ManagerConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months.

“Trying to access it on our phones, we found it did not work properly.“

April 14, 2025

## Showing most helpful reviews

Showing 1-25 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saikiran S.  
Sr Electrical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Cloud-"A true inventory management tool""

May 6, 2023

3.0

Overall it was nice experience after using Inventory cloud.The product tracking,barcode ,status,dispatch and quantity can be easily analysed.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thanks for explaining how InventoryCloud's capabilities of tracking ,barcoding status, dispatch and quantity analysis helps to fulfill your needs.

bA

bradley A.  
IT Specialist  
Research  
Used the software for: 1-2 years

### "great software"

June 17, 2025

5.0

It was so easy to setup and start using. We have had to expand our goal because so many users were requesting access.

Pros

The ease of use. It really is easy to use. I rarely have any users that report having any issues .

Cons

So many options that you can use the software for. billing, reporting, automation is available .

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

needed more then a single excel spreadsheet.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Bradley, Thank you for the review. We're glad to hear InventoryCloud has been easy to use and quick to set up, and that it’s gaining traction across your team. We appreciate your feedback and support.

JW

James W.  
Logistics Manager  
Hospitality  
Used the software for: 1-2 years

### "Brewery stock control"

May 22, 2025

3.0

Very good software to help manage stock control. Very easy to use, manage and control multiple SKU items

Pros

Easy to use, does what we require and able to manage stock our way with the software. Able to print QR codes for Batch number and best before dates.

Cons

Not being able to edit the functions on the handheld devices. The hand held device has sometimes played up, where it has not list an item in best before date order, meaning the wrong stock has been picked.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks for the review, James. We're glad to hear InventoryCloud is helping your team manage stock and meet your operational needs. Your feedback helps us improve, and we're grateful to have you with us.

SA

Steven A.  
Sales and Buyer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Standish Products"

May 22, 2025

5.0

The overall experience has been great. Theres been no issues once we got everything started. I hope to continue to use this software for years to come.

Pros

The layout is very easy to read and understand. Ive also enjoyed the ability to tree everything together and also see everything in our system separately.

Cons

Nothing Ive had no issues whatsoever with this software. Of all the softwares we've tested, Wasp was the simplest in design.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Steven! We're so glad the clean layout and intuitive design are making your day-to-day easier. Hearing that your overall experience has been great means a lot to us. We appreciate you choosing InventoryCloud.

KP

Kelsey P.  
Controls Administrator  
Industrial Automation  
Used the software for: Less than 6 months

### "WASP InventoryCloud"

March 27, 2025

4.0

My interaction with WASP has been great! At the beginning it was easy to book time with our Sales Rep and to get all my questions answered. Now when I have questions, the response time of the Support Team is very quick.

Pros

It's very easy to enter your inventory. Even though our company is unique in the way we use the software, we were able to make it work for what we needed it for.

Cons

The reports are not very user-friendly. I thought I could design my own reports to meet the needs of our company, but it turns out not all data is available to use as a source on every report.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Kelsey! We're happy to hear InventoryCloud is easy to use and supports your inventory entry process. Your positive experience with our support team is great to hear.

VR

Verified Reviewer  
Warehouse Manager  
Consumer Goods  
Used the software for: 2+ years

### "Experienced 2 Year Inventory Management User"

November 4, 2021

3.0

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

I've used these previous programs with other organizations I've worked with.

Review Source

MD

Matt D.  
Warehouse Manager  
Construction  
Used the software for: Less than 6 months

### "overall a good system"

June 6, 2025

3.0

overall its a good system but necessitates too many work-arounds to simulate options that should be built in but are not.

Pros

consolidation and tracking are great, the amount of reports available is amazing and the ability to flag slow moving inventory has been a huge cost saver no more losing out on return dollars be the item is outside return window

Cons

does not seem optimized for fast turn around and high volume. cannot bulk receive, all items on an invoice need to be received individually. fine for a few lines but 200 plus line item orders are cumbersome, cannot create or populate orders from handheld must be done at workstation and again fine for a few lines but larger orders can be a slog.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for sharing your experience. We're glad the reporting and inventory tracking features are helping reduce costs. We appreciate your feedback and will keep it in mind as we continue improving the system.

NG

Nicole G.  
Healthcare Simulation Operations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "A Great Inventory Management System!"

June 17, 2025

5.0

Extremely positive. The training before implementation wasn't as helpful as the training after implementation, but that was because I didn't know what to ask at first.

Pros

It's very easy to use to keep track of our supplies. I also like that I can add new items and make changes.

Cons

Initial setup was complicated, but the technicians were very helpful in that process. There were mistakes I made because I didn't know what I was doing, but they guided me through the process.

Review Source

LG

Lino G.  
Night Facilities Operations Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Inventory Management Simplified"

March 28, 2025

5.0

I enjoy having data at my fingertips, such as reports. My experience has been very positive.

Pros

I like the easy functionality of adding/ removing inventory and making it as detailed as I want with establishing par levels and notifications of low inventory.

Cons

I have not received our printer yet but previously at other locations I struggled with the settings of the barcode printer and getting it aligned properly.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Lino! It's great to hear that having fast, easy access to your inventory data is making a difference. We're proud to provide tools that simplify your workflow.

AH

Abigail H.  
Chief Administrative Officer  
Farming  
Used the software for: Less than 6 months

### "Great Support!"

June 5, 2025

5.0

We have had a great experience so far and we are looking forward on growing our business with saving time on inventory.

Pros

Customer support and the training process was awesome, we really got to try multiple different avenues on how we wanted to organize our beef inventory that worked best for our company with saving us time.

Cons

Pulling some of the reports on how I envisioned it are different but the reports do offer all the data needed.

Review Source

SF

Shalonda F.  
Purchasing Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Wasp At Genesis"

April 4, 2024

5.0

I have no complaints thus far. Everytime we need to make updates we get the help we need.

Pros

How fast and easy access to all pf our inventory information is. And receiving reorder triggers.

Cons

Sometimes it take forever for thr pages to load.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Wasp Inventory

NetSuite was $100,000/year vs the $5000-8000 from Wasp.

Review Source

Response from Wasp Barcode Technologies

April 23, 2024

Fast and easy also wins the race. Thanks for pointing that out to the other readers.

CC

Christy C.  
Program Manager, Business Affairs  
Higher Education  
Used the software for: Less than 6 months

### "Great Product"

April 15, 2025

5.0

My experience with the product and the team has been very positive.

Pros

The process is simple and easy to navigate. I appreciate that it is designed in the same way as Asset Management, so if you're familiar with one, the other can be implemented without any confusion or down time.

Cons

I would like to see the reporting and label configuration easier for those without understanding the schema.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Christy! We're thrilled that you've had a great experience and found the software easy to navigate. We're also glad our team has made a positive impression. We appreciate your support.

MV

Magda V.  
Office Manager  
Warehousing  
Used the software for: Less than 6 months

### "Easy Peasy "

March 27, 2025

5.0

Love using this InventoryCloud. Makes life and work so much better.

Pros

It is user friendly. Easy to understand and navigate.

Cons

For me there is no Cons. I had an overall great experience with all involved.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thanks, Magda! We love hearing how easy and user-friendly the system has been for you. That's exactly what we're here for—to make inventory management as simple as possible.

WD

William D.  
Production Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Changed the Entire Way We Operate!"

July 17, 2024

5.0

Overall we've been extremely happy with the product. I sing it's praises in every warehouse I visit and have been working to get more people in our company to utilize it and follow our lead. It's totally changed how we operate for the better.

Pros

We upgraded from using a server based version of Wasp from years ago, and the difference was night and day. It allowed us to now access the inventory system from anywhere, without being dependent on a particular network. We've been able to more easily bring other warehouses in our company into the fold and get them quickly integrated.

Cons

I wish the mobile version on the app more closely resembled the web version and was a bit more robust.

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

That's great to hear! InventoryCloud was designed to deliver on customers' needs and expectations whether on the server, in the cloud or on the road. thanks for sharing

DS

Dario S.  
Project Director  
Construction  
Used the software for: 2+ years

### "Great inventory tool"

July 23, 2024

5.0

Great tool and easy to teach to your warehouse manager how to manage it

Pros

I can enter my equipment item by item creating my own description and Item number

Cons

Really nothing to complain about it, the program works great

Review Source

Response from Wasp Barcode Technologies

August 27, 2024

Being easy to use has always been a focus for us. We're glad to hear that you agree we're delivering on that promise.

TS

Trent S.  
Inventory  
Food Production  
Used the software for: 2+ years

### "WASP Inventory Review "

August 5, 2021

2.0

Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.

Pros

What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.

Cons

Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.

Review Source

sC

sudev C.  
warehouse Assistant  
Oil & Energy  
Used the software for: 6-12 months

### "Specific feedback"

March 26, 2022

4.0

history of item tracking, movement, sales and purchase help us a lot in our warehouse management.

Pros

Barcoding, tracking, customization, sales and purchase, and report these are the thing i like in this software.

Cons

there is no functions that we not like. we use almost every functions in it and all are useful for us.

Reason for choosing Wasp Inventory

it is accessible for anywhere with computer and mobile devices. which help our sales team those are working from different places.

Review Source

Response from Wasp Barcode Technologies

May 8, 2022

Thanks Sudev for letting us know that InventoryCloud is fulfilling all of your current needs.

JW

Joel W.  
Buyer  
Civil Engineering  
Used the software for: 2+ years

### "Good product - Successful solution"

January 25, 2024

5.0

it works well and we are happy with the product.

Pros

it is easy to use. Also, being able to add item photos from a mobile device is great.

Cons

Reports dont show the data i would like to see.

Reason for choosing Wasp Inventory

Cost and simple use of the interface. When we initially bought the product we liked that the data was stored on our servers. now we like that the data is not stored on our servers with the cloud system.

Review Source

Response from Wasp Barcode Technologies

April 24, 2024

As InventoryCloud has many great features and offers lots of benefits. It's good to know that you value the benefit of it being easy to use.

VY

Vishnu Y.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Automate your warehouse operations and improve productivity"

October 18, 2023

5.0

My Overall experience with InventoryCloud is positive. It is well designed software with unique features.

Pros

1) It enables you to automate your warehouse operations using mobile scanners. Using mobile scanners helps you to eliminate manual work and reduce human errors. It also helps you to improve your efficiency and accuracy. 2) As it is a Cloud based solution you can access it from any system and you don't have to depend on particular pc or laptop. 3) It doesn't requires any installation, just login it and start work. 4) It helps you to streamline your all warehouse activities like inward, outward, storage, cycle count etc.

Cons

We are using it since several years and never faced any difficulties with it so far.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thanks for sharing how well InventoryCloud works to support your warehouse operations. Good to know that you're leveraging our automation capabilities.

HC

Humphrey C.  
Security Forces  
Military  
Used the software for: 1-2 years

### "InventoryCloud"

June 30, 2021

5.0

InventoryCloud helps us to determine who is assigned equipment, track product recalls with lot numbers, and determine when an item is low in stock and requires re-order.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Review Source

Response from Wasp Barcode Technologies

July 16, 2021

Thanks Humphrey for your feedback regarding InventoryCloud. Glad to hear you've been able to completely eliminate paper records ... good for your company and great for the environment.

HM

Hannah M.  
Shipping Clerk  
Packaging and Containers  
Used the software for: 2+ years

### "Wasp can do better. "

January 31, 2022

3.0

Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Review Source

Response from Wasp Barcode Technologies

February 22, 2022

Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.

FP

Falguni P.  
Clinical Study Product Manager  
Medical Devices  
Used the software for: 2+ years

### "WASP Inventory Cloud for Medical Devices"

October 23, 2023

4.0

Pros

Be able to view, search inventory on the main screen, be able to open multiple pages of the system to check the location of inventory so that fileds required to be filled for "remove function" can be accessed.

Cons

I would like to be able to be able to customize reports and design packing slips per pick order with ease and be able to select fields from different tables to be in the reports I need.

Review Source

Response from Wasp Barcode Technologies

November 1, 2023

Thanks for sharing your experience. We take recommendations from our customers very seriously. Do know that we are committed to continuously improving on your experience.

BB

Baladas B.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "One of the best Warehouse Management System"

October 29, 2023

5.0

For user interface and features i will give it five star rating.

Pros

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.

Cons

We are using it since several years, i personally didn't faced any problems while using it.

Review Source

Response from Wasp Barcode Technologies

November 9, 2023

Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.

HV

Hugo V.  
Inventory Manager  
Medical Devices  
Used the software for: 2+ years

### "Inventory Cloud"

October 11, 2021

4.0

It's been very convinient for us to have the cloud set up, it given us more features / tools to get our orders processed and tracked through our shop down to the end user, It's a must have for any buisness

Pros

I've been using the Control for about 5 years now and just upgraded to the Inventory Cloud and it has been much easier to use, also the software gives the user the option of using our mobile devices instead of the scanner in certain cases. One of the best items also provided with the upgrade is the availability of creating your own custom reports very important in tracking your inventory . It's a must have program if you want to make sure all your inventory is squared away..

Cons

Only one real issue I've had is label printing not as easy as the previous version, Creating the label is not the real issue it's having to modify a labels size .. Not user friendly when it comes to label modification. Not a deal breaker.. I do have a work around only because I've been using inventory control for some time now.

Reason for choosing Wasp Inventory

We've been a WASP customer for over 5 years now and upgrading seemed alot easier than selecting a new system and starting from scratch, Just so we are clear we weren't having issue that called for a system replacment. We kept what works just upgraded to improve our system. - If it isn't broken leave it alone lol

Review Source

LS

Lesli S.  
Shipping & Warehouse Manager  
Automotive  
Used the software for: 2+ years

### "Wasp inventory"

August 9, 2023

4.0

Pros

The product Is difficult at first without training. But it does help us keep our inventory up to date

Cons

The difficult things that were not self explanatory

Reason for choosing Wasp Inventory

Not applicable

Review Source

Response from Wasp Barcode Technologies

August 11, 2023

Thanks for sharing, Lesli. You'll be happy to know that recently we added Quick Help videos to the Waspbarcode website to help you quickly and easily take advantage of the rich features you have available.

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