# HotSuite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HotSuite Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/232337/HotSuite

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# 

 HotSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HotSuite

## What is HotSuite?

HotSuite is an 'All-in-One' flexible, intuitive and user-friendly hotel management system (HMS). HotSuite : a unique HMS offering a large number of built-in functionalities for small, mid-size and large hotels. Especially built for Hotels & Resorts that offer both hotelrooms and facilities for congresses, business meetings and other events. Check out: - multi PMS - Booking module - Channel manager - Frontdesk - Point of Sales (POS) - Event Planner - Quotation module - Reports - and much more ..

## What is HotSuite used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€69.5

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for HotSuite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hotware.nl&name=HotSuite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HotSuite

4.6 (5)

VS.

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting Price

€69.5

Other, Per Month

Starting Price

$23.86

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.6 (256)

Value For Money

4.5 (4)

Value For Money

4.6 (239)

Customer Service

4.8 (4)

Customer Service

4.7 (249)

## HotSuite alternatives

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting price

$150.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/232337/HotSuite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Calendar Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Channel Analytics

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Analyze and track performance of channels

Channel Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

Online Booking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

HotSuite 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage catering operations/processes

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Pre-made examples and templates for emails

A list of events with their respective dates

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Schedule predetermined or ad hoc maintenance services and labor requests

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

€69.50

Other,Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Pedro L.

consultant

Information Technology and Services

### "Gestión de alquileres vacacionales"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 22, 2024

Pros

Es una buena herramienta para gestionar alojamientos, es fácil de usar, con una interfaz muy intuitiva y amigable.

Cons

Me hubiera gustado que contara con un servicio técnico en mi idioma.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Toshia W.

Beauty blog

Cosmetics

### "The hottest hotsuite available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2024

I loved it it was super good project to work with.

Pros

It has multiple away iand is a great caretaker ite just needs help seeing up.

Cons

Sometime is to live to find a issue. But that's ok.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Deyna R.

System Engineer

Information Technology and Services

### "Hotel control system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 10, 2023

Helps businesses of all sizes and industries

Pros

What I like is that it is a versatile tool mainly because it helps to manage reservations and even visualize customer experiences, it is a fairly complete and accessible tool

Cons

I don't have bad reviews of this tool, it's just complicated to know this tool but once it's implemented it's quite functional

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Computer Engineer

Computer Software

### "Great for analytics"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 13, 2023

Pros

Hootsuite provides comprehensive analytics and reporting features, allowing teams to track social media performance and optimize their strategies accordingly.

Cons

The amount of data can be overwhelming; with so much data available, it can be challenging to stay focused on the most important metrics.

Switched from

[Sprout](https://www.capterra.com/p/149254/Sprout-HR-Payroll/)

[Buffer](https://www.capterra.com/p/143492/Buffer/)

[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)

[Later Social](https://www.capterra.com/p/152254/Later/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

licenciatura en marketing y publicidad

Defense & Space

### "lo mejor para los mejores sin duda."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2022

Mi experiencia fue muy grata es una buena recomendación a quien la desee es económica y conforme la esaa confianza le tomarás.

Pros

Me encanta ya que es automático ayuda a tener la información más completa de la gestión de bienes raíces de la empresa.

Cons

Está herramienta no tiene puntos débiles todo está bien estructurada y es la mejor a mi gusto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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