--- title: "MEGA Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MEGA the right Cloud Storage solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/232384/MEGA/reviews/" page_type: "reviews" language: "en" --- MEGA 4.5 (170) [View alternatives](https://www.capterra.com/p/232384/MEGA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of MEGA Ease of use 4.5 Customer Service 4.0 ## Pros and Cons in Reviews Chiara L LawLegal Services, Self-employedUsed the software for: 6-12 months. “I heard about MEGA for uploading files for work and I found myself great with it, it's fast and reliable.“ May 23, 2026 LH Lady H CEOHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say.“ November 11, 2025 Jerad C Freelance PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “What I like the most about mega is that it's more that a "cloud storage", it's a community of people who share with other people either photos, documents, music, etc.“ September 20, 2024 CC Chris C EnthusiastE-Learning, Self-employedUsed the software for: 1-2 years. “I bought the account when it was on a life time desk - 10 TB of storage. And they dare say they will delete my paid account due to inactivity.“ October 27, 2023 MA Md A Graduate AssistantHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I have app and website and I can easily sync in between them.“ May 22, 2026 CC Chris C EnthusiastE-Learning, Self-employedUsed the software for: 1-2 years. “To appease them, I logged into the account last week to show activity, but they still sent the email again threatening to delete my account.“ October 27, 2023 RC Rafael C CSRTelecommunications, 10,001+ employeesUsed the software for: 1-2 years. “Overall MEGA is a good file storage/transfer app because it has 20gb of storage for free accounts which can also increase if you buy subcriptions which increase the storage limitations and removes the limit speeds of the transfers“ January 25, 2024 Sharonda T Creative CoachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “After a certain period if it's not used it will delete the stored material.“ November 25, 2023 ## Showing most helpful reviews Showing 1-25 of 170 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chiara L. Law Legal Services Used the software for: 6-12 months ### "My first impression of MEGA" May 23, 2026 5.0 I heard about MEGA for uploading files for work and I found myself great with it, it's fast and reliable. Pros I started to hear about MEGA about a year ago, and I found it super easy to use. It has an enormous storage and I enjoy how fast the sharing process is and the management of the file is so easy. I think it's a software that even if it was to pay for it would be worth it. Cons I have not much to complain about because it has always done the job. Maybe some times it doesn't let me upload easily but it always works. Review Source JG Joseph G. Owner Arts and Crafts Used the software for: 2+ years ### "It is good to have Mega Storage. Even if it is a company out of the country" May 19, 2025 4.0 It has been a good experience, I think i store some stuff on Google drive and the other stuff I save on mega. I think i have really gotten used to both products Pros It has been around for a long time. I think it is one of the better cloud storage alternatives. I almost gave it five stars. Cons It is not very easy to reset the pass word. I think I have not figured out alternatives to a password system, I think it would be good if it had finger print reading ability Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I use both products now. I am happy with that change. Review Source LH Lady H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fraudulent Scammers with a broken app and a bot driven support department" November 11, 2025 1.0 Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say. Pros The experience was unilaterally awful and there was nothing to like, the app doesn’t work and the support department doesn’t care. Cons They scammed me - I signed up for 1 month and they charged me for 1 year. Their support department refused to correct the issue. I signed up to download videos from someone who stores on Mega - when I try to download I get the error “insufficient disk space” even though the video is only 1GB and I have 15GB free on my iPad and 3TB free in Mega. So I was fraudulently charged over $100 and still can’t download the videos. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I falsely believed Mega would work but it did not and I regret my choice to use Mega. Review Source MA Md A. Graduate Assistant Higher Education Used the software for: 6-12 months ### "Not a budget option but good for beginners." May 22, 2026 3.0 If I have very little concern for storage this is a good option to go with. But I am sure how secured they are in terms of cloud security. Pros The interface is easy to use for me. I have app and website and I can easily sync in between them. Good thing is that the security is very tight and they give recovery text too in case I lose my password. Cons The customer support is not that good, they hardly can give any solution which is not documented on the website page. Also, pricing is not great compared to other vendors. Switched from [Cloudberry Drive](https://www.capterra.com/p/10021271/Cloudberry-Drive/)[IDrive](https://www.capterra.com/p/171884/IDrive/) Pricing was not that great if I think of add-on services and customer support. Review Source Mohammad M. Technical Office Engineer Civil Engineering Used the software for: 2+ years ### "MEGA Prominently Delivers Exceptional Cloud Storage & Collaboration Utilities" December 31, 2022 5.0 MEGA is by far the fastest data-transfer, silky-smooth cloud service I've utilized over the past 7 or so years. I don't think I'll be changing to a different cloud alternative anytime soon since I don't wish to lose my work contacts list & organized data folders. Plus, it's an awesome backup tool that I can retrieve whatever data I've stored on my phone or computers at any given time. Pros Blazing-fast data transfer rates, secure backup, reliable collaboration tools & compatibility with various file formats are some of the core features I use almost daily to accomplish work with high efficiency & efficacy. Cons I have no complaints whatsoever with the service. It's just great. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing MEGA In terms of price-to-features, MEGA made the most sense to pick over other alternatives. Switched from [Box](https://www.capterra.com/p/148766/Box/) Messy user interface & confusing backup options are the primary reason to make the switch. Review Source Nasir A. Senior Project Manager Marketing and Advertising Used the software for: 2+ years ### "Cloud Storage with Best File Manager" August 23, 2021 5.0 Overall experience with Mega is great. We use it for file sharing between agency and client. It is so convenient for technical people at the agency and the laymen at the client-side. Apart from the bandwidth thing, it is so simple and easy to use, and highly reccomended. Pros The best thing about Mega is its File Manager. The File Manager or the UI is so simple and easy to use. There is Drag and Drop Functionality which is very helpful. Unlike other cloud storage, its interface is just like our operating systems where file management is so easy and simple. Even a layman can use it easily. 2nd thing is its free space, as it provides 20GB to 50GB free space for new users. Cons The least likable thing about Mega is its bandwidth limitation. As you can not download and upload unlimited data on the Mega free version, even on paid version there is a data upload and download limit. On the comparator Cloud and File sharing, there is almost no bandwidth. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing MEGA Mega was offering more space in its free version. So for a test run, it was more convienient. Review Source Tameem A. Sales Generalist Real Estate Used the software for: 1-2 years ### "I cannot imagine my life without Mega storage" February 23, 2024 5.0 I love Mega as cloud storage is one of the best options Pros So reliable and easy to use, also has large storage space compared to other clouds Cons Sometimes when I try to download files from other clouds, there is a daily limit when it comes to large files or folders Reason for choosing MEGA Larger storage space and faster transfer of data Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Larger storage space and faster transfer of data Review Source Fred J. ESL teacher E-Learning Used the software for: 6-12 months ### "A trusted cloud for your docs " August 15, 2021 4.0 Mega came to me the moment I wanted a trusted cloud to put my video files there I couldn't pay that much for One drive and Google cloud and I needed a trusted alterative. buying subscription never been easier It includes all the payment options from Crypto to PayPal and the price is amazingly fair .The servers never let you down no matter what location you try to upload your files .I definitely suggest friends to sue Mega as their primary cloud while I don't know whether my friends in China would be able to sue it as well or not . Pros Well the servers are powerful and smooth ,the UI and connectivity is legit and straightforward also I could use Cryptocurrency for buying subscription Which I personally love that so much . The files and folders are well categorized the way I could find all of my files in the shortest time .The availability of the app on both windows and Phone make me relax . Cons I didn't like the customer support . I had some problem for the payment it took me couple of days to hear from them .nothing serious about Mega I like using it . Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) One drive has been my number 1 cloud source for a pretty long time I usually use it form y pdfs and photos but when It comes to big files I definitely prefer Mega . Review Source Samuel F. Volunteer Computer Software Used the software for: 6-12 months ### "MEGA review" June 9, 2023 5.0 Pros It's easy to use, you can easily download data from the drive. It's also quite affordable. I greatly appreciate the fact that i could do my payment in my local currency Cons Not much to say. Maybe they could increase the amount of GB one can download using the free option Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) simply because someone shared a folder which was found in MEGA so I had to download the software Review Source WL Whitney L. Small Business Owner Consumer Services Used the software for: 2+ years ### "Mega is an alright anonymous file sharing tool" July 23, 2025 4.0 Pros I like the file sharing capability and storage even with the free version it will allow a certain amount of upload and download size for free. Cons I least like the fact that if you want to store larger files you do have to eventually pay for that storage and also after so many days of non use your account will be wiped clear of files stored so it requires consistent usage. Review Source TH Trevor H. Admin Hospital & Health Care Used the software for: 2+ years ### "Excellent Storage" May 13, 2025 5.0 Good. Have used for quite some time and haven't had any noteworthy issues. Pros Keeps what I need to store safe and secure, and allows me access all the time. Cons With latest updates I can't think of anything that would cause me to say anything negative. Review Source LM Lorenzo M. Web developer Computer Software Used the software for: I used a free trial ### "Good cloud with free storage" October 30, 2024 4.0 I use it for sharing files and for storing large photos/videos i can’t keep on my device Pros I like the amount of free storage it offers and the possibility of sharing files Cons Can’t recover password without secret key, i had to recreate my account to start using it again. While this is great on the security aspect, it isn’t convenient for people like me who just want to share their files Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: Less than 6 months ### "Very cheap and amazing storage options" November 12, 2024 4.0 Pros I loved the vast and free storage options. Cons Sometimes i need to download the application to access the file Review Source VR Verified Reviewer Creative Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Securely Encrypted Storage with Plenty of Features " November 25, 2023 5.0 Overall it's very useful for increasing your storage in a safe, easy-to-use way, and it also warns you before deletion if too much time has passed. I am really impressed with the features. Pros I like Mega features, file transfers with changeable permissions, and end-to-end encrypted communications. The ability to use it to read PDFs is great too. Cons After a certain period if it's not used it will delete the stored material. Review Source Pierfrancesco Maria P. Ceo & Founder Marketing and Advertising Used the software for: 2+ years ### "Extra gigabytes and always available" March 27, 2022 5.0 Pros Tried years ago out of curiosity, now it's my first storage resource Cons Even with the free version there is immediately a lot of extra space available ... convenient even for large files Reason for choosing MEGA Better to have an extra safe and reliable resource Review Source MI Mohamed I. Network Administrator Information Technology and Services Used the software for: 2+ years ### "Best cloud storage services for file management" June 7, 2022 4.0 A good experience that I am using to this day personally and with users I think it is the best and easiest to use. Pros What caught my attention the most is the process of managing users, downloading files to them, and being able to see how they use them And we don't see this in the big companies In addition to its easy download for the user and its very clear interface to ensure that all files are fully uploaded One of their advantages is to increase the space when you invite other people, which gives you an opportunity to upload more files for free. It distinguishes the existence of a chat between you and other people to facilitate negotiation during file transfer. Cons I don't see drawbacks compared to competitors like Google Drive and SkyDrive . Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[MediaFire](https://www.capterra.com/p/215111/MediaFire/) Review Source LC Luis C. CEO Computer & Network Security Used the software for: 2+ years ### "The simplicity is the key" April 5, 2024 4.0 I use i since 2015 every day with no errors or problems. Pros It´s simple to use and it works well, on backup and computer sync data. Cons Don't have a sync tools for the QNap NAS Review Source VR Verified Reviewer software Developer Information Technology and Services Used the software for: 6-12 months ### "Store your data" March 9, 2023 4.0 I mostly used this app to store photos and videos and the interface of the app is user-friendly. This app can be used at no cost and can be access at anytime and from anywhere. Pros MEGA is the safest and secure app to store data. I can able to access the data through cloud from anywhere. Cons Sometimes this app crashes a lot and need to fix the bugs. Review Source VR Verified Reviewer Associate software test engineer Information Technology and Services Used the software for: 6-12 months ### "Store your Data" March 11, 2023 5.0 I really loved using this app with no cost. I can able to share the media to the non users of MEGA. Pros This app is inexpensive and can able to store the media with no cost. The features and all are good. We can able to transfer the data. Cons Need to focus on costumer care. It takes time to respond. Review Source IS Ibrahim S. Designer Graphic Design Used the software for: 2+ years ### "They should be more fair at local pricing" June 1, 2022 3.0 Pros My favourite thing about MEGA is its transfer speed. Cons I do appreciate that we get 20 GBs of storage for free but it could have been higher. I know it used to be higher but they should have never been downgrade it or they could do better at local pricing. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Storage space was higher than google drive. Review Source Ezechiel Narcisse A. CEO Marketing and Advertising Used the software for: I used a free trial ### "Access your files anywhere, anytime, and from any web browser" July 22, 2022 4.0 Since MEGA came out with a new service, I was able to share files with my friends in a more secure way. I was able to try it out for free, which is a plus! Pros MEGA is a simple and secure way to access files anywhere in the world. MEGA encrypts files both in transit and at rest, and is one of the few cloud storage services to do so. They offer 50GB of storage for free. You can also upgrade to higher storage options. Cons when you want to recover a large file, you have to use the software or the mobile app, even if you are connected to another computer than yours. Why not let the user choose to continue with the web browser Review Source AS Althea S. Dental hygienist Hospital & Health Care Used the software for: Less than 6 months ### "The most difficult software ever tried." September 28, 2021 3.0 I m using Mega for University; my colleagues decided ti apply and share files running by that channel. Definitely it s difficult to use, don t forget your password, have to pay for space and the last but not the list..in Italy is not legal to share university files on it! So tale care! Pros Ok, this is a real useful software, but it needs urgently to be adjusted. Absolutely difficult signing up. You can do it by yourself and in that case ok, sounds good. But if you need to ente e into a group for view files, you need an invitation. If you get it, you have only one chance to log in, i entered up and made e mistake , so i needed a new invitation. No way. If you clear a file or an address, you ll never adjuste it, no more view for you! Cons I only like the idea, but it a difficult to use, you pay for adesso space and the most important thing, is if you forget your password, you’ll not have a view to get it back. You lost simply your channel, and that’s it!!!! Review Source VR Verified Reviewer Data Analyst Financial Services Used the software for: 6-12 months ### "Strong protection for privacy and security" June 14, 2024 4.0 Pros It's optimal to upload and share large files with high-resolution videos and images. Cons The bandwidth for free users is limited and it is more expensive than other hosting services. Review Source JJ Jamieal J. owner Apparel & Fashion Used the software for: 1-2 years ### "storage review" December 27, 2021 5.0 Pros love the way this software has its storage set up and that it has the app to make accessing your storage a lot easier and with downloading from here you can send out your link to have others download your file also... Cons well there is nothing wrong with this software well at least i have found nothing as yet... Review Source Abraham A. CEO Internet Used the software for: 2+ years ### "Excellent Cloud storage with exceptional encryption" August 1, 2021 5.0 Clod storage problems when it comes to exceptionally large files storage and distribution. This makes it easy peasy. Pros You could not lose your files to scammers with this service Cons Make sure you don't lose your password, there's no way to recover it from the website. Review Source Similar Products Featured