# MEGA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MEGA the right Cloud Storage solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232384/MEGA/reviews

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MEGA

4.5 (167)

[View alternatives](https://www.capterra.com/p/232384/MEGA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MEGA

Ease of use

4.5

Customer Service

4.1

## Pros and Cons in Reviews

Jerad C

Freelance PhotographerPhotography, Self-employedUsed the software for: More than 2 years.

“What I like the most about mega is that it's more that a "cloud storage", it's a community of people who share with other people either photos, documents, music, etc.“

September 20, 2024

LH

Lady H

CEOHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say.“

November 11, 2025

JH

Julian H

UX ConsultantMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“It's my go-to for backup and storage, and offers great solutions for file-sharing and transfer, too.“

May 17, 2024

CC

Chris C

EnthusiastE-Learning, Self-employedUsed the software for: 1-2 years.

“I bought the account when it was on a life time desk - 10 TB of storage. And they dare say they will delete my paid account due to inactivity.“

October 27, 2023

Gary F

OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“MEGA has been a reliable solution for storing and sharing files securely across my devices and with clients.“

May 22, 2024

IS

Ioan S

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“I lost my pictures, documents, everything.“

August 10, 2024

JG

Joseph G

OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years.

“It has been a good experience, I think i store some stuff on Google drive and the other stuff I save on mega.“

May 19, 2025

IS

Ioan S

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“They will delete all your files.“

August 10, 2024

## Showing most helpful reviews

Showing 1-25 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jerad C.  
Freelance Photographer  
Photography  
Used the software for: 2+ years

### "Great cloud community "

September 20, 2024

4.0

My overall experience with mega has been delightful.

Pros

What I like the most about mega is that it's more that a "cloud storage", it's a community of people who share with other people either photos, documents, music, etc.

Cons

What I like the least is if you happen to forget your password to your account, then it is very very difficult to be able to regain access, and if you have a lot of files that you don't want to not be able to access, then remember your password, or even write it down and hide it.

Review Source

JG

Joseph G.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "It is good to have Mega Storage. Even if it is a company out of the country"

May 19, 2025

4.0

It has been a good experience, I think i store some stuff on Google drive and the other stuff I save on mega. I think i have really gotten used to both products

Pros

It has been around for a long time. I think it is one of the better cloud storage alternatives. I almost gave it five stars.

Cons

It is not very easy to reset the pass word. I think I have not figured out alternatives to a password system, I think it would be good if it had finger print reading ability

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I use both products now. I am happy with that change.

Review Source

LH

Lady H.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fraudulent Scammers with a broken app and a bot driven support department"

November 11, 2025

1.0

Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say.

Pros

The experience was unilaterally awful and there was nothing to like, the app doesn’t work and the support department doesn’t care.

Cons

They scammed me - I signed up for 1 month and they charged me for 1 year. Their support department refused to correct the issue. I signed up to download videos from someone who stores on Mega - when I try to download I get the error “insufficient disk space” even though the video is only 1GB and I have 15GB free on my iPad and 3TB free in Mega. So I was fraudulently charged over $100 and still can’t download the videos.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I falsely believed Mega would work but it did not and I regret my choice to use Mega.

Review Source

BM

Becky M.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Mega Reliability "

October 18, 2024

5.0

I cannot stress enough how reliable this software is. The support team as well. It was a great purchase and I recommend it.

Pros

Mega has never let me down and it has more features than I expected. I like that Mega syncs with my computer so that when I change something it s reflected on Mega as well. I really liked that I was able to select only particular folders for this, and I did not have to do it with all of my files. It saves time and prioritizes the files I choose. Running out of storage has never been a concern. The desktop app is helpful and easy to use, but I can also use the web or mobile app. It's still easy to share with someone who does not have an account with Mega. When sharing I can allow the recipient to view only or I can allow full access. I can also set the invitation to expire so that the shared file cannot be viewed after the date/time I choose.

Cons

Although they offer much more than just cloud storage, Mega is not part of a complete ecosystem like some other cloud storage options. This can make some processes more tedious.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing MEGA

Mega had more features and emphasized privacy and security

Review Source

Mohammad M.  
Technical Office Engineer  
Civil Engineering  
Used the software for: 2+ years

### "MEGA Prominently Delivers Exceptional Cloud Storage & Collaboration Utilities"

December 31, 2022

5.0

MEGA is by far the fastest data-transfer, silky-smooth cloud service I've utilized over the past 7 or so years. I don't think I'll be changing to a different cloud alternative anytime soon since I don't wish to lose my work contacts list & organized data folders. Plus, it's an awesome backup tool that I can retrieve whatever data I've stored on my phone or computers at any given time.

Pros

Blazing-fast data transfer rates, secure backup, reliable collaboration tools & compatibility with various file formats are some of the core features I use almost daily to accomplish work with high efficiency & efficacy.

Cons

I have no complaints whatsoever with the service. It's just great.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing MEGA

In terms of price-to-features, MEGA made the most sense to pick over other alternatives.

Switched from

[Box](https://www.capterra.com/p/148766/Box/)

Messy user interface & confusing backup options are the primary reason to make the switch.

Review Source

Nasir A.  
Senior Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Cloud Storage with Best File Manager"

August 23, 2021

5.0

Overall experience with Mega is great. We use it for file sharing between agency and client. It is so convenient for technical people at the agency and the laymen at the client-side. Apart from the bandwidth thing, it is so simple and easy to use, and highly reccomended.

Pros

The best thing about Mega is its File Manager. The File Manager or the UI is so simple and easy to use. There is Drag and Drop Functionality which is very helpful. Unlike other cloud storage, its interface is just like our operating systems where file management is so easy and simple. Even a layman can use it easily. 2nd thing is its free space, as it provides 20GB to 50GB free space for new users.

Cons

The least likable thing about Mega is its bandwidth limitation. As you can not download and upload unlimited data on the Mega free version, even on paid version there is a data upload and download limit. On the comparator Cloud and File sharing, there is almost no bandwidth.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing MEGA

Mega was offering more space in its free version. So for a test run, it was more convienient.

Review Source

Tameem A.  
Sales Generalist  
Real Estate  
Used the software for: 1-2 years

### "I cannot imagine my life without Mega storage"

February 23, 2024

5.0

I love Mega as cloud storage is one of the best options

Pros

So reliable and easy to use, also has large storage space compared to other clouds

Cons

Sometimes when I try to download files from other clouds, there is a daily limit when it comes to large files or folders

Reason for choosing MEGA

Larger storage space and faster transfer of data

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Larger storage space and faster transfer of data

Review Source

TH

Trevor H.  
Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent Storage"

May 13, 2025

5.0

Good. Have used for quite some time and haven't had any noteworthy issues.

Pros

Keeps what I need to store safe and secure, and allows me access all the time.

Cons

With latest updates I can't think of anything that would cause me to say anything negative.

Review Source

WL

Whitney L.  
Small Business Owner  
Consumer Services  
Used the software for: 2+ years

### "Mega is an alright anonymous file sharing tool"

July 23, 2025

4.0

Pros

I like the file sharing capability and storage even with the free version it will allow a certain amount of upload and download size for free.

Cons

I least like the fact that if you want to store larger files you do have to eventually pay for that storage and also after so many days of non use your account will be wiped clear of files stored so it requires consistent usage.

Review Source

DS

David S.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Feature rich, affordable and secure cloud storage"

February 14, 2025

5.0

I use Mega often to store and share large files both for internal use within my company and also when sharing files with external clients.

Pros

Mega is extremely intuitive and easy to use. It is also a very cost effective cloud storage medium and I feel confident in its high level of security and data protection.

Cons

They no longer have the ability to create a public dropzone where visitors can upload content without having to log in.

Review Source

LM

Lorenzo M.  
Web developer  
Computer Software  
Used the software for: I used a free trial

### "Good cloud with free storage"

October 30, 2024

4.0

I use it for sharing files and for storing large photos/videos i can’t keep on my device

Pros

I like the amount of free storage it offers and the possibility of sharing files

Cons

Can’t recover password without secret key, i had to recreate my account to start using it again. While this is great on the security aspect, it isn’t convenient for people like me who just want to share their files

Review Source

JH

Julian H.  
UX Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "My go-to backup and cloud storage solution"

May 17, 2024

5.0

Overall, highly recommended as a cloud backup, file transfer, and storage tool.

Pros

I've used Mega for many years and always found it simple to use, intuitive, and quick to transfer and upload large quantities of files. It's my go-to for backup and storage, and offers great solutions for file-sharing and transfer, too. Built-in encryption is also good, meaning good security and privacy options. Finally, the price-point is fair, and there's a decent mid-tier offering which has always been enough for me, and I expect should cover most users' needs.

Cons

No real negatives here... The website can be a little slow sometimes when you have a large Cloud Drive, but the app itself runs well.

Review Source

FM

Felipe M.  
Researcher  
Education Management  
Used the software for: 2+ years

### "Secure and Affordable Cloud Storage"

May 16, 2023

5.0

I recommend Mega for those who needs a reliable and affordable cloud storage.

Pros

Mega is a great option for a low-cost cloud storage. I've been using Mega for over 5 years now and it has been a reliable and easy-to-use service. One of the things I like most about Mega is the amount of storage space available for free accounts. Plus, the pricing for paid plans is very reasonable.

Cons

The synchronization and file transfer process can sometimes take longer than expected, especially when dealing with larger files or when there is a slow internet connection

Review Source

Shahirah L.  
Personal Banker  
Financial Services  
Used the software for: 2+ years

### "Best for storing media type file"

October 19, 2021

4.0

Pros

I have use MEGA to share and store media type files, like video and audio, as they has an embedded player than can stream the media directly from the software without me having to download the file before playing it. They have a free account that has decent amount of free storage that user can use it freely.

Cons

Downloading the files from the web browser version of the software is not effective at all. I need to stay on the MEGA webpage on the download process, and if i change to the other tab, the download process will be halt and worst, i had to start the download process from the beginning.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "best cloud data storage tool"

August 2, 2022

4.0

MEGA allows me to store huge amounts of files in complete confidentiality

Pros

the app allows me to download, stream, view, share, rename or delete my files from any device. in it is easy to integrate.

Cons

the application sometimes bugs when a file download is in progress

Alternatives considered

[Degoo](https://www.capterra.com/p/161550/Degoo/)

Reason for choosing MEGA

MEGA is very reliable, secure and robust

Review Source

Fortunato B.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Love it"

November 17, 2023

5.0

Pros

I only use a few cloud storage softwares, and MEGA proved to be one of the best softwares currently available. Amazing and intuitive interface, it is really easy to use and it's incredibly fast in download when compared to other softwares. Love it.

Cons

There's nothing I dislike about MEGA, it always proved to be a valid ally.

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Best cloud storage platform"

November 11, 2022

5.0

Pros

MEGA give free 50gb of cloud storage. Thats 5 times more space than the free storage Google Drive offered. You can also sync you files to MEGA for backup when neccessary.

Cons

MEGA is the best cloud storage. Everything works for me.

Review Source

SH

Shenuka H.  
Marketing Director  
Computer Software  
Used the software for: 2+ years

### "Review about MEGA"

April 13, 2024

5.0

Pros

Have been using this tool since Corona pandemic. Easy to upload files, photos, videos to cloud storage without any issues. Also I was able to add passcode to app which important. UI is perfect and simple.

Cons

I don't have any dislike features about this perfect cloud storage tool

Review Source

VR

Verified Reviewer  
Associate software test engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Store your Data"

March 11, 2023

5.0

I really loved using this app with no cost. I can able to share the media to the non users of MEGA.

Pros

This app is inexpensive and can able to store the media with no cost. The features and all are good. We can able to transfer the data.

Cons

Need to focus on costumer care. It takes time to respond.

Review Source

IS

Ibrahim S.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "They should be more fair at local pricing"

June 1, 2022

3.0

Pros

My favourite thing about MEGA is its transfer speed.

Cons

I do appreciate that we get 20 GBs of storage for free but it could have been higher. I know it used to be higher but they should have never been downgrade it or they could do better at local pricing.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Storage space was higher than google drive.

Review Source

Ezechiel Narcisse A.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Access your files anywhere, anytime, and from any web browser"

July 22, 2022

4.0

Since MEGA came out with a new service, I was able to share files with my friends in a more secure way. I was able to try it out for free, which is a plus!

Pros

MEGA is a simple and secure way to access files anywhere in the world. MEGA encrypts files both in transit and at rest, and is one of the few cloud storage services to do so. They offer 50GB of storage for free. You can also upgrade to higher storage options.

Cons

when you want to recover a large file, you have to use the software or the mobile app, even if you are connected to another computer than yours. Why not let the user choose to continue with the web browser

Review Source

AS

Althea S.  
Dental hygienist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The most difficult software ever tried."

September 28, 2021

3.0

I m using Mega for University; my colleagues decided ti apply and share files running by that channel. Definitely it s difficult to use, don t forget your password, have to pay for space and the last but not the list..in Italy is not legal to share university files on it! So tale care!

Pros

Ok, this is a real useful software, but it needs urgently to be adjusted. Absolutely difficult signing up. You can do it by yourself and in that case ok, sounds good. But if you need to ente e into a group for view files, you need an invitation. If you get it, you have only one chance to log in, i entered up and made e mistake , so i needed a new invitation. No way. If you clear a file or an address, you ll never adjuste it, no more view for you!

Cons

I only like the idea, but it a difficult to use, you pay for adesso space and the most important thing, is if you forget your password, you’ll not have a view to get it back. You lost simply your channel, and that’s it!!!!

Review Source

SG

Sajal G.  
Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "A file storage system that works well!"

March 28, 2022

5.0

Overall, the experience with MEGA has been great so far with just a little spanner that they don't have smaller plans to cater to an individual's requirements who doesn't need 400GB of space. Also, the transfer caps is something that only MEGA has and no other vendor is having that.

Pros

Ease of UI and really simple UI and UX besides getting a 50GB free space.

Cons

Pricing - that's a pain point. Google One is offering 200GB worth of space at just about USD28 per year whereas the minimum Mega plan is with 400GB of space at USD68 per year.

Review Source

VR

Verified Reviewer  
Network Engineer  
Computer Networking  
Used the software for: 2+ years

### "Mega "

October 4, 2022

4.0

Pros

The program is well known, and the most important thing that I liked is the flexibility of transferring files to and from the cloud, so that when there is an interruption in the Internet service, the transfer of files can be completed from the point it reached automatically without having to repeat the whole process again.

Cons

In general, I had no problems using the program, but I hope the user interface will be improved.

Review Source

Elisabeth V.  
Virtual Assistant  
Writing and Editing  
Used the software for: 6-12 months

### "Mega used to be my #1 choice"

September 13, 2022

3.0

It's a good service. Obviously they care about the people and give cloud storage while being reasonable rates.

Pros

I loved the amount of storage you used to have. I love the ease of sharing things via links with my friends, or the way to access my materials online.

Cons

Well, the system used to be 50gb storage. Now they've lowered it to 20gb which is a bit better then the 15gb that google gives, and the 5gb that others have. Regardless it just used to be more.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Wasn't enough storage in the free trial

Review Source

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