# MEGA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MEGA the right Cloud Storage solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232384/MEGA/reviews --- MEGA 4.5 (169) [View alternatives](https://www.capterra.com/p/232384/MEGA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 11th, 2026 # Reviews of MEGA Ease of use 4.5 Customer Service 4.0 ## Pros and Cons in Reviews Chiara L LawLegal Services, Self-employedUsed the software for: 6-12 months. “I heard about MEGA for uploading files for work and I found myself great with it, it's fast and reliable.“ May 23, 2026 LH Lady H CEOHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say.“ November 11, 2025 Jerad C Freelance PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “What I like the most about mega is that it's more that a "cloud storage", it's a community of people who share with other people either photos, documents, music, etc.“ September 20, 2024 CC Chris C EnthusiastE-Learning, Self-employedUsed the software for: 1-2 years. “I bought the account when it was on a life time desk - 10 TB of storage. And they dare say they will delete my paid account due to inactivity.“ October 27, 2023 MA Md A Graduate AssistantHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I have app and website and I can easily sync in between them.“ May 22, 2026 IS Ioan S Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “I lost my pictures, documents, everything.“ August 10, 2024 RC Rafael C CSRTelecommunications, 10,001+ employeesUsed the software for: 1-2 years. “Overall MEGA is a good file storage/transfer app because it has 20gb of storage for free accounts which can also increase if you buy subcriptions which increase the storage limitations and removes the limit speeds of the transfers“ January 25, 2024 IS Ioan S Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “They will delete all your files.“ August 10, 2024 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chiara L. Law Legal Services Used the software for: 6-12 months ### "My first impression of MEGA" May 23, 2026 5.0 I heard about MEGA for uploading files for work and I found myself great with it, it's fast and reliable. Pros I started to hear about MEGA about a year ago, and I found it super easy to use. It has an enormous storage and I enjoy how fast the sharing process is and the management of the file is so easy. I think it's a software that even if it was to pay for it would be worth it. Cons I have not much to complain about because it has always done the job. Maybe some times it doesn't let me upload easily but it always works. Review Source JG Joseph G. Owner Arts and Crafts Used the software for: 2+ years ### "It is good to have Mega Storage. Even if it is a company out of the country" May 19, 2025 4.0 It has been a good experience, I think i store some stuff on Google drive and the other stuff I save on mega. I think i have really gotten used to both products Pros It has been around for a long time. I think it is one of the better cloud storage alternatives. I almost gave it five stars. Cons It is not very easy to reset the pass word. I think I have not figured out alternatives to a password system, I think it would be good if it had finger print reading ability Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I use both products now. I am happy with that change. Review Source MA Md A. Graduate Assistant Higher Education Used the software for: 6-12 months ### "Not a budget option but good for beginners." May 22, 2026 3.0 If I have very little concern for storage this is a good option to go with. But I am sure how secured they are in terms of cloud security. Pros The interface is easy to use for me. I have app and website and I can easily sync in between them. Good thing is that the security is very tight and they give recovery text too in case I lose my password. Cons The customer support is not that good, they hardly can give any solution which is not documented on the website page. Also, pricing is not great compared to other vendors. Switched from [Cloudberry Drive](https://www.capterra.com/p/10021271/Cloudberry-Drive/)[IDrive](https://www.capterra.com/p/171884/IDrive/) Pricing was not that great if I think of add-on services and customer support. Review Source Mohammad M. Technical Office Engineer Civil Engineering Used the software for: 2+ years ### "MEGA Prominently Delivers Exceptional Cloud Storage & Collaboration Utilities" December 31, 2022 5.0 MEGA is by far the fastest data-transfer, silky-smooth cloud service I've utilized over the past 7 or so years. I don't think I'll be changing to a different cloud alternative anytime soon since I don't wish to lose my work contacts list & organized data folders. Plus, it's an awesome backup tool that I can retrieve whatever data I've stored on my phone or computers at any given time. Pros Blazing-fast data transfer rates, secure backup, reliable collaboration tools & compatibility with various file formats are some of the core features I use almost daily to accomplish work with high efficiency & efficacy. Cons I have no complaints whatsoever with the service. It's just great. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing MEGA In terms of price-to-features, MEGA made the most sense to pick over other alternatives. Switched from [Box](https://www.capterra.com/p/148766/Box/) Messy user interface & confusing backup options are the primary reason to make the switch. Review Source Nasir A. Senior Project Manager Marketing and Advertising Used the software for: 2+ years ### "Cloud Storage with Best File Manager" August 23, 2021 5.0 Overall experience with Mega is great. We use it for file sharing between agency and client. It is so convenient for technical people at the agency and the laymen at the client-side. Apart from the bandwidth thing, it is so simple and easy to use, and highly reccomended. Pros The best thing about Mega is its File Manager. The File Manager or the UI is so simple and easy to use. There is Drag and Drop Functionality which is very helpful. Unlike other cloud storage, its interface is just like our operating systems where file management is so easy and simple. Even a layman can use it easily. 2nd thing is its free space, as it provides 20GB to 50GB free space for new users. Cons The least likable thing about Mega is its bandwidth limitation. As you can not download and upload unlimited data on the Mega free version, even on paid version there is a data upload and download limit. On the comparator Cloud and File sharing, there is almost no bandwidth. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing MEGA Mega was offering more space in its free version. So for a test run, it was more convienient. Review Source LH Lady H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fraudulent Scammers with a broken app and a bot driven support department" November 11, 2025 1.0 Horrible, scammers, app doesn’t work and the customer service department is an uncaring Ai robot who just repeats itself no matter what you say. Pros The experience was unilaterally awful and there was nothing to like, the app doesn’t work and the support department doesn’t care. Cons They scammed me - I signed up for 1 month and they charged me for 1 year. Their support department refused to correct the issue. I signed up to download videos from someone who stores on Mega - when I try to download I get the error “insufficient disk space” even though the video is only 1GB and I have 15GB free on my iPad and 3TB free in Mega. So I was fraudulently charged over $100 and still can’t download the videos. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I falsely believed Mega would work but it did not and I regret my choice to use Mega. Review Source Tameem A. Sales Generalist Real Estate Used the software for: 1-2 years ### "I cannot imagine my life without Mega storage" February 23, 2024 5.0 I love Mega as cloud storage is one of the best options Pros So reliable and easy to use, also has large storage space compared to other clouds Cons Sometimes when I try to download files from other clouds, there is a daily limit when it comes to large files or folders Reason for choosing MEGA Larger storage space and faster transfer of data Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Larger storage space and faster transfer of data Review Source Fred J. ESL teacher E-Learning Used the software for: 6-12 months ### "A trusted cloud for your docs " August 15, 2021 4.0 Mega came to me the moment I wanted a trusted cloud to put my video files there I couldn't pay that much for One drive and Google cloud and I needed a trusted alterative. buying subscription never been easier It includes all the payment options from Crypto to PayPal and the price is amazingly fair .The servers never let you down no matter what location you try to upload your files .I definitely suggest friends to sue Mega as their primary cloud while I don't know whether my friends in China would be able to sue it as well or not . Pros Well the servers are powerful and smooth ,the UI and connectivity is legit and straightforward also I could use Cryptocurrency for buying subscription Which I personally love that so much . The files and folders are well categorized the way I could find all of my files in the shortest time .The availability of the app on both windows and Phone make me relax . Cons I didn't like the customer support . I had some problem for the payment it took me couple of days to hear from them .nothing serious about Mega I like using it . Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) One drive has been my number 1 cloud source for a pretty long time I usually use it form y pdfs and photos but when It comes to big files I definitely prefer Mega . Review Source TH Trevor H. Admin Hospital & Health Care Used the software for: 2+ years ### "Excellent Storage" May 13, 2025 5.0 Good. Have used for quite some time and haven't had any noteworthy issues. Pros Keeps what I need to store safe and secure, and allows me access all the time. Cons With latest updates I can't think of anything that would cause me to say anything negative. Review Source WL Whitney L. Small Business Owner Consumer Services Used the software for: 2+ years ### "Mega is an alright anonymous file sharing tool" July 23, 2025 4.0 Pros I like the file sharing capability and storage even with the free version it will allow a certain amount of upload and download size for free. Cons I least like the fact that if you want to store larger files you do have to eventually pay for that storage and also after so many days of non use your account will be wiped clear of files stored so it requires consistent usage. Review Source DS David S. Owner Information Technology and Services Used the software for: 2+ years ### "Feature rich, affordable and secure cloud storage" February 14, 2025 5.0 I use Mega often to store and share large files both for internal use within my company and also when sharing files with external clients. Pros Mega is extremely intuitive and easy to use. It is also a very cost effective cloud storage medium and I feel confident in its high level of security and data protection. Cons They no longer have the ability to create a public dropzone where visitors can upload content without having to log in. Review Source MI Muhammad I. YouTuber, Freelancer Internet Used the software for: 2+ years ### "Mega, Perfect Place For Personal Use" September 16, 2021 5.0 If you want to judge my overall experience with the mega, Then you can imagine from here, I start using the Mega in 2016 and now my whole family is using the mega. Even we also use to prefer mega for chat purposes too. Do you know why? Because mega has a cloud messaging system and my family messages are not going to disappear anytime. I can always read the chat of my family and friends anytime I want and can enjoy the moments when I received that message. Now if you are also thinking of start using the Mega, Then definitely I will recommend you with a 10/10 rating and I assure you that mega will never disappoint you. Pros I have liked to encryption system of mega too much. There is always an option of generating the password key separately as well as combine with a link. I'm using the mega for cloud purposes. And I'm saving my family's memories on the mega server. I have stored a lot of pictures and videos related to friends and family. There are also a lot of documents that I have stored on the mega server and I have not afraid of getting into any problem. I can manage folders and files inside mega. I have liked the folder system of mega too much and the basic plan is also an amazing service at all. I was unaware of Mega and then I start using the Mega with the basic plan. After that, I realized I may lose data from my system so I should store it in a safe place. Then I came to the Mega for a safe and trusted place. There is always an option of sharing files any time I want without my hesitation. The chat system of Mega always remains my favorite at all. I can share uploaded photos, videos, and documents with my family through the Mega chat system. I'm using the Mega android application for chat purposes and for sharing files with my family and friends. But for uploading and manage folders I use to prefer the Mega site. I found both methods reliable and safe. Cons Of course Mega is my favorite at all and there is nothing that needs to be complained about or needs to be improved. Mega has changed my life very smartly and now I am using the mega on a daily basis. Memories are the perfect way to change your mode when you feel alone. And I use to store my memories on a mega server. I have my engagement pictures and videos on the mega server. And I use to enjoy them, whenever I use to go away from my home. I started using the mega from the basic plan and now I'm using a paid package plan. And I found the pricing section very affordable. Now if anybody will ask me, where you will be storing your personal data for the next 10 years? Then definitely my response will be the Mega sever. I have used a lot of cloud services but I found it mega different at all. And I'm going to use this for a lifetime. Review Source FM Felipe M. Researcher Education Management Used the software for: 2+ years ### "Secure and Affordable Cloud Storage" May 16, 2023 5.0 I recommend Mega for those who needs a reliable and affordable cloud storage. Pros Mega is a great option for a low-cost cloud storage. I've been using Mega for over 5 years now and it has been a reliable and easy-to-use service. One of the things I like most about Mega is the amount of storage space available for free accounts. Plus, the pricing for paid plans is very reasonable. Cons The synchronization and file transfer process can sometimes take longer than expected, especially when dealing with larger files or when there is a slow internet connection Review Source Rita Carla Francesca M. Author Publishing Used the software for: 2+ years ### "Great cloud service" July 27, 2021 5.0 I'm using Mega together with two more cloud services to be sure I have a back-up copy of my files in more places, so that they don't get lost. It works seamlessly together with other similar applications without conflicts. Pros Having 50 Gb of free space, which gives you the opportunity to try it for a long time with a huge amount of files before deciding to buy it. Moreover I especially like the fact I can pause the upload process of each single file, thus deciding which one is uploaded first. Cons The upload process for a file sometimes fails when it's almost completed and it starts over again. But you can prevent it from happening by pausing the upload of other files. Review Source VR Verified Reviewer Student of Electrical and Metrology Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best cloud service ever!" July 31, 2021 5.0 I have been using MEGA for some time, I use it to save some files as a Backup. MEGA has saved me a lot of troubles a few times. Thanks MEGA! Pros I love that MEGA offers you possibilities to increase your cloud storage such as inviting your friends and for each friend invited you to earn 5GB of additional storage!!! Also, if you don't want to invite someone, you can always earn additional storage by installing their software, verifying your phone number and etc. I earned 15GB additional storage just verifying email, phone number, etc! Cool right? I don't think MEGA has download speed limits, I always download at a reasonable speed! And of course, MEGA is all encrypted. Cons I just think the upload speed is a little bit slow.. sometimes the speed does not exceed 100kb! Review Source AA Aywad A. Track and Trace Specialist Logistics and Supply Chain Used the software for: 2+ years ### "My personal experience with MEGA" September 3, 2023 4.0 Overall MEGA is a intuitive and convenient cloud storage provider that offers good amounts of free storage to those looking to give it a try included with great security features to protect your account. Pros Being able to upload all my files to the cloud together is really convenient, plus, the free storage it offers to users is plenty compared to the competition. It also comes with useful security options like a Passcode lock and back up recovery keys in case of losing your password. My favorite aspect is how easy it is to use the mobile app as its really user friendly Cons The free storage might not be enough for some hardcore users. The multimedia files like videos, gifs or anything big in size overall takes a lot of time to load sometimes. Review Source Aymard Y. freelancer Information Technology and Services Used the software for: 2+ years ### "Recommend it to anyone looking for a safe, secure way to store their files." June 25, 2022 3.0 I've been looking for a free, secure cloud storage option for some time and have found few that I can trust. MEGA is a great alternative. I love that I get total control over my files and can access them from anywhere. I've only had it for a few days but I can already see the value in this service. I would definitely recommend it to anyone looking for a safe, secure way to store their files. Pros I'm using this tool to share files with my coworkers and friends. It's really easy to use and the price is great too. Cons when you send a file of a certain size, you are asked to use the app, which I don't like Review Source VR Verified Reviewer software Developer Information Technology and Services Used the software for: 6-12 months ### "Store your data" March 9, 2023 4.0 I mostly used this app to store photos and videos and the interface of the app is user-friendly. This app can be used at no cost and can be access at anytime and from anywhere. Pros MEGA is the safest and secure app to store data. I can able to access the data through cloud from anywhere. Cons Sometimes this app crashes a lot and need to fix the bugs. Review Source VR Verified Reviewer Associate software test engineer Information Technology and Services Used the software for: 6-12 months ### "Store your Data" March 11, 2023 5.0 I really loved using this app with no cost. I can able to share the media to the non users of MEGA. Pros This app is inexpensive and can able to store the media with no cost. The features and all are good. We can able to transfer the data. Cons Need to focus on costumer care. It takes time to respond. Review Source IS Ibrahim S. Designer Graphic Design Used the software for: 2+ years ### "They should be more fair at local pricing" June 1, 2022 3.0 Pros My favourite thing about MEGA is its transfer speed. Cons I do appreciate that we get 20 GBs of storage for free but it could have been higher. I know it used to be higher but they should have never been downgrade it or they could do better at local pricing. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Storage space was higher than google drive. Review Source Ezechiel Narcisse A. CEO Marketing and Advertising Used the software for: I used a free trial ### "Access your files anywhere, anytime, and from any web browser" July 22, 2022 4.0 Since MEGA came out with a new service, I was able to share files with my friends in a more secure way. I was able to try it out for free, which is a plus! Pros MEGA is a simple and secure way to access files anywhere in the world. MEGA encrypts files both in transit and at rest, and is one of the few cloud storage services to do so. They offer 50GB of storage for free. You can also upgrade to higher storage options. Cons when you want to recover a large file, you have to use the software or the mobile app, even if you are connected to another computer than yours. Why not let the user choose to continue with the web browser Review Source AS Althea S. Dental hygienist Hospital & Health Care Used the software for: Less than 6 months ### "The most difficult software ever tried." September 28, 2021 3.0 I m using Mega for University; my colleagues decided ti apply and share files running by that channel. Definitely it s difficult to use, don t forget your password, have to pay for space and the last but not the list..in Italy is not legal to share university files on it! So tale care! Pros Ok, this is a real useful software, but it needs urgently to be adjusted. Absolutely difficult signing up. You can do it by yourself and in that case ok, sounds good. But if you need to ente e into a group for view files, you need an invitation. If you get it, you have only one chance to log in, i entered up and made e mistake , so i needed a new invitation. No way. If you clear a file or an address, you ll never adjuste it, no more view for you! Cons I only like the idea, but it a difficult to use, you pay for adesso space and the most important thing, is if you forget your password, you’ll not have a view to get it back. You lost simply your channel, and that’s it!!!! Review Source VR Verified Reviewer Data Analyst Financial Services Used the software for: 6-12 months ### "Strong protection for privacy and security" June 14, 2024 4.0 Pros It's optimal to upload and share large files with high-resolution videos and images. Cons The bandwidth for free users is limited and it is more expensive than other hosting services. Review Source JJ Jamieal J. owner Apparel & Fashion Used the software for: 1-2 years ### "storage review" December 27, 2021 5.0 Pros love the way this software has its storage set up and that it has the app to make accessing your storage a lot easier and with downloading from here you can send out your link to have others download your file also... Cons well there is nothing wrong with this software well at least i have found nothing as yet... Review Source Abraham A. CEO Internet Used the software for: 2+ years ### "Excellent Cloud storage with exceptional encryption" August 1, 2021 5.0 Clod storage problems when it comes to exceptionally large files storage and distribution. This makes it easy peasy. Pros You could not lose your files to scammers with this service Cons Make sure you don't lose your password, there's no way to recover it from the website. 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