# Trafft Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trafft Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/232398/Trafft

---

# 

 Trafft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Trafft

## What is Trafft?

Trafft appointment scheduling software is incredibly intuitive, making it easy for both users and clients to navigate without any training. It saves you valuable time, increases productivity, and attracts more clients. With Trafft, you can accept online bookings and payments, manage your team's schedules and working hours, handle multiple business locations, automate reminders, synchronize calendars, and enjoy numerous other features. Discover the power of Trafft today.

## What is Trafft used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$13.3

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trafft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://trafft.com&name=Trafft)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trafft

4.9 (49)

VS.

[4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$13.3

Flat Rate, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (49)

Ease Of Use

4.8 (4,070)

Value For Money

4.8 (46)

Value For Money

4.6 (2,734)

Customer Service

4.7 (45)

Customer Service

4.7 (2,295)

## Trafft alternatives

[4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (1,436)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232398/Trafft/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

5.0 (42)

59.52% of 42 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.8 (37)

59.46% of 37 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

4.8 (29)

44.83% of 29 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Sync

4.8 (28)

50.00% of 28 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Automated Scheduling

4.7 (26)

38.46% of 26 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Online Payments

4.6 (25)

52.00% of 25 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Trafft 57 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Create custom workout plans for your clients based on their specific goals

Specific use for barbershops

Specific for use in spas and salons

Automatically find mutually available meeting time slots across multiple calendars

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Accept, record, and reconcile financial transactions

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assign available resources to various projects and tasks

Track and manage sick leave time

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Request, track, and manage time off requests and vacation time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (49)

4.6

Based on 49 reviews

## Pricing

Value for money

4.8 (46)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/232398/Trafft/pricing/)

Starter Plan Annually

$13.30

Flat Rate,Per Month

It includes:

-   Group Booking
-   Android app
-   iOS app
-   Email notifications
-   Unlimited appointments
-   Extras
-   Calendar integration
-   Online meetings
-   Online payments
-   Custom fields
-   Intake forms
-   Taxes
-   Coupons
-   Reserve with Google
-   Google Analytics
-   Apple calendar

Scaling Plan Annually

$24.50

Flat Rate,Per Month

It includes:

-   Unlimited appointments
-   Group Booking
-   Custom fields
-   Intake forms
-   Recurring appointments
-   Zapier
-   Calendar integration
-   Android app
-   iOS app
-   Email notifications
-   Extras
-   Online meetings
-   Online payments
-   Taxes
-   Reserve with Google
-   Google Analytics
-   Apple calendar
-   Whatsapp integration
-   Google Calendar
-   Outlook calendar
-   Microsoft Teams
-   Google Meet
-   Stripe
-   Mollie payments
-   Wordpress
-   Webhooks
-   All Trafft features & integrations
-   SendFox
-   Booking chatbot
-   Coupons
-   Mailchimp
-   Acumbamail

Starter Plan Monthly

$23.20

Flat Rate,Per Month

Scaling Plan Monthly

$48.30

Flat Rate,Per Month

It includes:

-   Recurring appointments
-   Whatsapp integration
-   Apple calendar
-   Google Calendar
-   Outlook calendar
-   Microsoft Teams
-   Google Meet
-   Stripe
-   Mollie payments
-   Wordpress
-   Booking chatbot
-   Mailchimp
-   Zapier
-   Webhooks
-   Unlimited appointments
-   Acumbamail
-   Email notifications
-   Extras
-   Calendar integration
-   Online meetings
-   Online payments
-   Custom fields
-   Intake forms
-   Taxes
-   Reserve with Google
-   Google Analytics
-   All Trafft features & integrations
-   SendFox

Value for money

4.8 (46)

4.8

Based on 46 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (45)

4.7

Based on 45 reviews

## User reviews

Overall rating

4.9

Based on 49 reviews

Filter by rating

5(46)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Anna B.

Veterinarian

Veterinary

### "Good concept, but feels developer-led rather than user-focused"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

October 15, 2025

I’ve been using Trafft for several weeks. The idea is good and it covers the basics, but in daily use it still feels rough. The mobile calendar is the biggest pain point – it’s not compact, and it’s impossible to get a quick overview of the day or week without endless scrolling. For anyone running multiple appointments, that makes the system inefficient. Another issue is the inability to show service descriptions directly on booking cards. Every time something like this is brought up, the response is the same: “it would require a complete redesign.” That line has become their default answer to nearly any usability feedback, which says a lot about where the product focus is. It really feels like the roadmap is driven by developers with a product-centric mindset rather than product managers who look at it from a user’s perspective. The priorities seem based on what’s easiest to implement, not what actually improves everyday workflows.

Pros

Clean interface, fast setup, and good potential. The core idea of simplifying scheduling is solid, and the basic flow works reliably.

Cons

The mobile calendar is very limited - no compact or full overview, which makes managing appointments harder. Also, every time a usability issue is raised, the answer seems to be “it would require a complete redesign.” That’s become their go-to excuse instead of addressing actual UX problems. Various smaller bugs.

Alternatives considered

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reasons for choosing Trafft

The choice is not final. If key usability issues remain unresolved, I will most likely switch to another platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sofia T.

Founder

Alternative Medicine

### "Great Booking Platform and Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2025

Great Booking Platform and Support! I recently moved from another platform to Trafft as I run a multilanguage business and Trafft seemed to be a great alternative to improve some of the challenges I had with the other one. I'm very pleased with the overall. It offers a huge level of customisation, where I can set my agenda with my domain, set notifications to be sent from my account and a very user friendly and quick way to translate every content which is what I was looking for. The UI displays beautifully and the custom options available allow me to manage my services very smoothly. Had an issue with an HTML iFrame code and the team was amazing providing me support and helping me out resolving it. Great price, great customisation and great support....happy customer :D

Pros

The level of customisation is amazing. Support team is quite responsive and supportive. I love how simple it is to handle a multilanguage service and being able to set my booking site and set notifications via my own email. Add-ons and integrations offered key features for me and it's very easy to set up and translate content. I also love the UI presentation and being able to custom it to be consistent with my website.

Cons

Not cons but improvements I'd like to see, like not generating invoices if services are free, would be nice to be able to edit price of a service when the booking is set from admin in the platform and having a notes/comment available to add notes to the client when booking.

Switched from

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

vCita fee was too high and some of the features were really not used by clients, although I considered them a huge plus (ex: messaging service, for example). On the other hand, I had to create a service per language and couldn't edit notifications to be set on different languages easily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Diana R.

CEO

E-Learning

### "One of the best booking software - FORGET CALENDLY"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2025

Pros

Affordable and with great functionality. Super happy!

Cons

A little time consuming for setting up certain functions like custom notifications

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Key reason was the price of Calendly (value for money given the functions available)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Andrew R.

All things All the Time

Health, Wellness and Fitness

### "Great Customizable Scheduler."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 13, 2025

Pros

Customizable Great customer service Many integration options

Cons

The pro of customizing also means I need to do a lot myself. Though this is also rewarding. Some features I'd like aren't there yet, but Trafft is open to updating things so could come in time

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity was too expensive and didn't offer much

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Miryam F.

CEO

Health, Wellness and Fitness

### "Amazing! Very proactive team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 29, 2024

Amazing! They are adding more and more features every month and integrations with other platforms.

Pros

Their proactive team actively develops the product and listens to their client's needs.

Cons

It is not connected to Trustpilot yet...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Justin H.

Marketing Operations Lead

Marketing and Advertising

### "Great Idea, Way to Buggy"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

August 22, 2024

Overall, I have a love/hate relationship here. Leaning more towards hate recently since the bugginess has only gotten worse.

Pros

The idea is there. I love the ease of creating multiple meeting types and how simple it is to share them.

Cons

It is way to buggy. Even for the embed on our website, it takes an average of 10 seconds to load. And, at least once per month, the software fully crashes and becomes unusable for a few days.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mauricio A.

CEO and Developer

Marketing and Advertising

### "Excellent experience with Trafft for online appointment scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 13, 2024

After using Trafft for around 10 months, I cna confidently say it has been a great asset for our agency and our clients. The platform ongoing updates have made it one of the most robust tools for managing online appointments across various business types. Although there are a few customization limitations, Trafft remains an indispensable toool for effective online appointment management.

Pros

Trafft has been an outstanding tool for online appointment scheduling for our clients over the past 10 months. It has been constantly updated over that time making the tool even better and more complete. Trafft now stands as one of the most complete tools for managing online appointments for a wide variety of business due to its extensive features, integrationes and options. One of the best features for us as a digital agency is the agency dashboard, which allow us to manage and access all our clients accounts, enabling each client to have their own portal.

Cons

A few minor cons of Trafft include the inability to customize the client's portal with their own logo and colors, as these settings are currently configured for all accounts from the agency portal. Additionally, while the form can be customized, it lacks the ability to be divided into multiple stages like Typeform or Paperform, this limitation can make the registration process overwhelming if more information is required from the clients.

Switched from

[Paperform](https://www.capterra.com/p/158094/Paperform/)

I wanted a more robust tool for online appointment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Katja D.

Teacherpreneur

Education Management

### "Great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2024

I really love Trafft. Luckily I was able to purchase it on a one-time payment. Otherwise it would still be cheaper than the system I used before.

Pros

I like the ease of setting the website up. It is simply to fill in and to create various appointment options easily.

Cons

In the beginning I could choose 10 different feature options but now I can't choose anymore. Please sort that out!!!

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Paying £££ yearly versus a one-time payment

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reasons for choosing Trafft

I simply can't get to grips with Calendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kathleen T.

Senior account manager

Automotive

### "Traffic- powerful and affordable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2024

Great experience. Powerful and easy to use

Pros

I liked the cloud based component. It gives you employee packages up to unlimited employees

Cons

When Initially loading it can be slow at times

Reasons for choosing Trafft

Cheaper and liked some features better than competitors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Steve R.

Owner

Photography

### "Scheduling software in a class of its own"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2024

One aspect that truly sets Trafft apart is their top-tier customer service. Their team is proactive, attentive, and always willing to go the extra mile. Any questions or issues I've had were addressed promptly and professionally. It's clear that they prioritize customer satisfaction above all else. Trafft effortlessly takes the hassle out of scheduling, making it an ideal choice for those seeking a time-saving, efficient solution. I wholeheartedly recommend Trafft for anyone in need of a robust and easy-to-use Scheduling Software.

Pros

Trafft provides an exceptional experience with their Scheduling Software, offering an intuitive, user-friendly interface that expertly combines simplicity with powerful features.

Cons

I haven't found anything I don't like with trafft

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

I just wanted a change and I really liked the look of the booking experience with Trafft, once I got into the product back end I was very impressed and found everything so intuitive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232398/Trafft/reviews/)

Popular comparisons

[Calendly vs Trafft](https://www.capterra.com/compare/148036-232398/Calendly-vs-Trafft) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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