# Page 2 | Trafft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trafft the right Appointment Scheduling solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232398/Trafft/reviews

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Trafft

4.9 (49)

[View alternatives](https://www.capterra.com/p/232398/Trafft/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Trafft

## Showing most helpful reviews

Showing 26-49 of 49 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marek K.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Really good software with a lot of potential"

March 17, 2022

5.0

Pros

Ease of use. Stellar customer support. Integrates with your calendar. Automatic reminders. It's got everything you might need in a booking software

Cons

There were some glitches with calendar sync and email notifications, but these were solved within a few days by the support team. The Zapier integration is rather limited still, because it doesn't let you send information from custom fields/questions if you have a short questionnaire after the booking calendar

Switched from

[Amelia](https://www.capterra.com/p/200413/Amelia/)

Amelia didn't have automatic reminders built in, and it wasn't looking like they were planning to develop them

Review Source

Response from Trafft

March 21, 2022

Hi Marek, Glad to hear that you like our product and that you are satisfied with our support. Wish you many bookings.

ES

Eric S.  
CEO  
Think Tanks  
Used the software for: 6-12 months

### "Trafft-amazing!!"

May 13, 2022

5.0

Amazing... Seriously. That is exactly the right word...

Pros

Before using Trafft, I tried other "similar" tools such as: Calendly, TidyCal, Zoom.ai, and others... If you compare the features side-by-side... Like me, you'll likely realize that Trafft stands head-and-shoulders above these other tools. There is little comparison really. From adding coupons, to group bookings, to crafting a complex series of notification steps --- Trafft is a flexible booking engine that is designed to act as a funnel.. I really can't say enough about their library of add-on features, their responsive client support, their beginner-friendly U/I... Wow. Wow... Wow... Both my wife are huge fans!! Keep up the good work Trafft!!

Cons

Nothing was hard. There is a bit of a learning curve, but the same is true for any new software you use for the first time. An on-boarding video series would have maybe proved helpful...

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Switched from

[TidyCal](https://www.capterra.com/p/250843/TidyCal/)

Lacked the features I was looking for

Review Source

Response from Trafft

May 17, 2022

Thank you so much for your kind words. Glad to hear that you like Trafft, more features are on its way, so stay tuned. Wish you many many bookings. All the best.

KK

Kristin K.  
entrepreneur  
Alternative Medicine  
Used the software for: 6-12 months

### "Great tool for coaches and online practitioners"

April 15, 2022

5.0

I love the ease of use and how easy it is for potential/clients to book sessions. The interface is clean and appealing.

Pros

It is easy to use and has great features like automated emails, multiple services and easy set-up payment.

Cons

I wanted to use two different Trafft platforms for two different services. Both were hooked up to my main google calendar. Unfortunately, Trafft does not work with two users hooked up to one calendar, nor was I able to connect my zoom to more than one Trafft account. This was a huge disappointment. Another issue I had was that when I disconnected my google calendar and then reconnected it, ALL my existing bookings were lost (in google) and would not re-populate when I reconnected it. This means that I had to manually add all the existing bookings in my google calendar in order to not experience double bookings in the future. Customer service is OK, but not really fast or going the extra mile.

Review Source

Response from Trafft

May 4, 2022

Thank you so much for your review.

Abhi B.  
CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "Traftt opened up a whole new world of coaching for us."

July 8, 2022

5.0

Trafft has been a great addition to my consulting business. Using Trafft, I was able to easily set up a booking website, where clients could come, and book 1:1 coaching sessions with me. Since it already has calendar integration and payment gateway built-in, it saves a lot of back and forth on getting confirmed bookings. Love the product!

Pros

\- Easy scheduling - Single view team-calendar - Ability to add multiple employees - Setup multiple locations - Create new services mapped to each location - Integration with Stripe - Setting availability/leaves on the calendar - Booking Website

Cons

\- Ability to customise a few elements, like, footer on the booking website - Booking website needs a host page

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Trafft

\- Unique features, like, a single view calendar and locations - Ability to create dedicated, nice-looking pages for each service - Map different services to different locations/employees

Review Source

Response from Trafft

July 26, 2022

Hi Abhi, Thank you so much for your kind words and for the review. Wish you many bookings.

VR

Verified Reviewer  
COO  
Computer Software  
Used the software for: I used a free trial

### "Great Online Booking Software"

October 29, 2021

5.0

Wow! Trafft is a great online scheduling software that will help you and your clients book appointments with ease! I love how I can book appointments and clients can even book their own appointment. I love how I can send the links to my clients and they can book their own appointment. I also love how I can see my upcoming appointments and even create custom reports. Trafft is great for anyone who has clients or customers who want to book appointments online. Trafft is a great online scheduling software that I will be recommending to my clients!

Pros

It integrates with your website and allows you to start taking bookings online, manage appointments and invoices, and get a clear view of where your business is going. Paypal and Stripe integration is super useful, you can accept payments on booking page.

Cons

In appointment stage, it's kind of forces users to create an account. The other alternative products provide to schedule an appointment easily more than Trafft.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)

Review Source

Response from Trafft

November 8, 2021

Hi there, Thank you so much for the detailed review, it means a lot to us :)

kG

khalil G.  
General manager  
Design  
Used the software for: 1-2 years

### "It's a complete and promising booking system "

July 7, 2023

5.0

Pros

The integration of the whatssap and the sms option is a games changer.

Cons

You have the custom domain activated but you employee need to.login from trafft and not from your own white label.dashboard.

Reason for choosing Trafft

The option that provides are way more and usefully.

Review Source

KT

Kathleen T.  
Senior account manager  
Automotive  
Used the software for: 1-2 years

### "Traffic- powerful and affordable "

April 2, 2024

5.0

Great experience. Powerful and easy to use

Pros

I liked the cloud based component. It gives you employee packages up to unlimited employees

Cons

When Initially loading it can be slow at times

Reason for choosing Trafft

Cheaper and liked some features better than competitors

Review Source

VR

Verified Reviewer  
Marketing  
Education Management  
Used the software for: Less than 6 months

### "Expectations exceed"

March 8, 2022

5.0

Pros

Trafft is super for bringing order to his appointments. Especially the intuitive user interface and the individual settings are great. Furthermore, I personally like the design and the fast service.

Cons

Unfortunately, there is no mobile app, but the website is of course optimized for smartphones. An app would still be great because of notifications for appointments.

Review Source

Response from Trafft

March 9, 2022

Thank you for your kind words, we are delightful to see that you enjoy using our product :) Wish you many bookings, all the best!

Cédric D.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "A new tool for businesses and professionals"

November 12, 2021

5.0

Pros

The simplicity! No more endless back and forth emails to schedule meetings and events. With Trafft, you can do it all in one place, on your own terms. Book appointments, manage staff schedules, take payments with customers all within the platform and it's very flexible. We love it.

Cons

Some features are not yet implemented, such as German translation. The phone number should be defined as mandatory in the booking form. But I'm sure it will come soon.

Review Source

Response from Trafft

November 16, 2021

Thank you so much for this detailed review. Glad to see that you are enjoying using our product. Best regards.

PH

Peter H.  
Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "One of My Best and Most Reliable Tools"

December 27, 2023

5.0

Very impressed and happy with the quality and progress of Trafft and the support team has always been excellent.

Pros

Trafft is one of my favourite and useful tools because: 1. Easy to install and use. 2. Reliable and professional quality. 3. Full of great features - better than any others I have used. 4. Great layout, versatile and works seamless with clients 5. It is always updated and improved. 6. Support help and communication is fast, friendly and excellent. 7. Not just a flash in the pan. It has been a around for a long time. (I also used it's Wordpress equivalent for many years).

Cons

I haven't found any yet. Perhaps some extra versatility in the layout would be nice - but not essential.

Review Source

OO

Oscar O.  
CEO  
Sports  
Used the software for: 1-2 years

### "Funcionamiento del software"

May 2, 2023

5.0

muy buena

Pros

Facilita la gestión de reservas para las empresas

Cons

algo complejo de configurar si no estas familiarizado con este software

Review Source

Erik W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Very capable and affordable appointment booking software"

May 27, 2022

5.0

Setting up appointments with people, especially in different time zones.

Pros

Trafft is easy to use and configure. It's all pretty intuitive and it works well for team calendaring too.

Cons

It is relatively new so it took some time for features to be rolled out, but it's got pretty much everything you need. We are still happily using it.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly was boring. It worked but it didn't continue to innovate. Also, the way it managed meeting types was a bit awkward

Review Source

Response from Trafft

May 30, 2022

Thank you so much for your review :)

VR

Verified Reviewer  
Sales manager  
Insurance  
Used the software for: Less than 6 months

### "move over calendly."

April 20, 2022

5.0

great software! so glad i found it 4.8/5.0

Pros

I like how easy it is to use this software, it isn't missing anything and has all the features to make things happen. texting, emailing, customizable pages. It's got it all

Cons

I wish there was more of a way to integrate colors in forms.

Switched from

[TuCalendi](https://www.capterra.com/p/218843/TuCalendi/)[Sidekick Ai](https://www.capterra.com/p/237362/Sidekick-Ai/)

more features than anything else

Review Source

Response from Trafft

May 4, 2022

Thank you so much for the review, we wish you many bookings.

NH

Nena H.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Program for Schduling"

December 2, 2021

5.0

Very responsive to my support questions on customization of colors and times and are looking into the glitches I notified them of.

Pros

I love this program, super clean, easy to use, great support, great features, and a nice booking page.

Cons

I do not like that I cant set the availability by service. I also notice some glitches overall. They are;t anything that have affect usability yet.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Trafft

Pricing and ability to book and pay.

Review Source

Response from Trafft

December 7, 2021

Hi Nena, Thank you so much for your review :) All the best.

VR

Verified Reviewer  
Junior Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Booking and reservation easy place"

November 3, 2021

5.0

Pros

I like its dashboard. It is easy to use and understate.

Cons

There is almost no incomprehensible place. Documentation and explanations could be more.

Review Source

Response from Trafft

November 8, 2021

Thank you for your review. Glad to hear that you are enjoying our product.

Tess W.  
Physician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Everyone should have this scheduling software. Beautiful!"

October 28, 2022

5.0

I am very satisfied customer.

Pros

The customization. The appearance. The price. The ease of use.

Cons

That I did not find a sooner. If I had of known about the software, I never would have purchased anything else.

Review Source

Response from Trafft

October 31, 2022

Thank you so much for the review. :) Wish you many bookings.

AK

Alex K.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Great booking solution for my needs"

December 3, 2021

5.0

Pros

Since I am working a lot of clients I needed a solution for a good booking system. I was in a market for quite some time to find what fits my needs and I didn't go wrong with Trafft. Dashboard looks great, it was easy to implement and every time I asked for support it was quick and easy.

Cons

There is great zoom integration, but I started using other webinar solution which is not integratet

Review Source

Response from Trafft

December 7, 2021

Thank you Alex for you review :)

PW

Pierce W.  
Achievement Manager  
Education Management  
Used the software for: I used a free trial

### "Trafft makes managing our tutoring program so much easier"

September 9, 2022

5.0

Excellent app!

Pros

As a small nonprofit, we can't afford to waste time scheduling. This app let us focus on more important things.

Cons

This software met all my needs, so I don't think anything really.

Review Source

Response from Trafft

October 4, 2022

Thank you so much, wish you many bookings!

IS

Isabella S.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Trafft - strong recommandation"

October 6, 2022

5.0

Very relaxing!

Pros

Sparing so much time! Easy access for people interested in classes. Stellar support.

Cons

Events would be really helpful, and maybe some more payment ideas.

Review Source

Response from Trafft

October 13, 2022

Hi Isabella, thank you so much for your kind words. Wish you many bookings

思林

思誠 林.  
負責人  
E-Learning  
Used the software for: Less than 6 months

### "A masterpiece "

January 12, 2022

5.0

Pros

It supports traditional Chinese and is easy to use, which is great

Cons

There is no multi-agent mode yet. Continue to refuel R & D

Review Source

Response from Trafft

January 18, 2022

Thank you :)

IU

Ilker U.  
CTO  
Information Technology and Services  
Used the software for: I used a free trial

### "Useful for organise meeting"

November 4, 2021

5.0

Pros

i use it to organize and archive meeting requests

Cons

Location feature is not useful and valid for me

Review Source

Response from Trafft

November 16, 2021

Thank you for your review :) All the best.

AT

August T.  
Coaching  
E-Learning  
Used the software for: Less than 6 months

### "Overall great product"

May 25, 2022

5.0

Just what I need to schedule meetings

Pros

Really nice customer support & a great product overall! What more could you ask for? :)

Cons

Can't think of any right now. Perhaps a bit more customizable features for better branding

Review Source

Response from Trafft

June 15, 2022

Thank you so much for the review. Wish you many bookings!

Ani P.  
Pain relief specialist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Needs Major Improvements"

November 17, 2022

4.0

It's a very nice platform, simple to set up and simple for clients to use if only they add some important features.

Pros

The price point, I just paid once, no monthly payments

Cons

There's no package offers available, they keep promising but it's been a while and nothing so far

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Price and clients ease of use

Review Source

VR

Verified Reviewer  
Starter  
E-Learning  
Used the software for: Less than 6 months

### "It is great and saved me a lot of time"

March 27, 2022

5.0

Pros

I like that it solve my issue, I am starting a vaccine education program with would need to put volunteers on the platform for people to book, this platform allows them to self-identify their availability and generate a zoom link, it saved me a lot of time.

Cons

While there aree translation, the booking page's language would could not be more than one that allows people to choose, which is not ideal as people some might not understand some particular language.

Review Source

Response from Trafft

March 28, 2022

Thank you so much for your honest review.

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