# CHIIRP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CHIIRP Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/232399/CHIIRP --- # CHIIRP Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CHIIRP ## What is CHIIRP? CHIIRP helps businesses communicate more effectively using text messaging and automation. Capture more leads, connect faster, and close more sales. 1 to 1 Messaging Drip campaigns Message broadcast Sitechat Tags Integrations Zapier Trackable links Survey builder Pipeline builder Ringless Voicemail Email automation Appointment reminders Scheduled messages Facebook lead ad automation Forms Custom Fields Mobile landing pages Communicate more effectively and close more business with CHIIRP ## What is CHIIRP used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CHIIRP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://chiirp.com&name=CHIIRP) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CHIIRP 3.8 (19) VS. [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price Contact vendor Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (19) Ease Of Use 4.6 (2,127) Value For Money 4.1 (19) Value For Money 4.5 (2,023) Customer Service 3.9 (19) Customer Service 4.5 (2,071) ## CHIIRP alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [View all alternatives](https://www.capterra.com/p/232399/CHIIRP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 2.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Management 2.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Drip Campaigns 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send automated marketing emails based on user actions over a predetermined period Activity Dashboard 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Template Management 2.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. CHIIRP 61 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Group messaging lets multiple people carry on a group conversation Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Manage multiple campaigns in one system Send personal messages to clients or attendees Track the number of open emails, messages, and texts for any campaign Enable custom polls/voting to facilitate decision-making or increase engagement Send and receive messages in real-time via an online communication channel Receive data and information in real time Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Send messages via SMS Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 3.9 (19) 3.9 Based on 19 reviews ## Pricing Value for money 4.1 (19) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (19) 4.1 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (19) 3.9 Based on 19 reviews ## User reviews Overall rating 3.8 Based on 19 reviews Filter by rating 5(11) 4(3) 3(0) 2(0) 1(5) Mentioned topic Sorted by most recent AL Alexander L. Managing member Construction ### "Hire a different company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 18, 2026 Tried chirrp and it doesn’t work correctly for our business because it creates double the amount of work to checking multiple apps for my team The salesman said I could cancel anytime but now they are refusing to honor that request even though I literally ran the program for one week Overall this has been a bad experience, the setup was horribly difficult, they dropped the ball on kicking off setup so I had to finally call in multiple times to get someone to start onboarding The text verification was kicked back several times so it was almost a month until we actually were able to start using it They claimed it was ai but all it really its just sending out automated texts to follow up on our leads. The automated messages going out, can be set up easily through other apps I emailed them and paused immediately once the system started making our lives more difficult to which they sent me a scheduling link to connect with the someone else Upon my pausing they continued to charge me, at which again reiterated the pause but they stated that even though I paused the account they were still going to run charges I then requested to terminate immediately and refund to which they sent a new person to set a meeting and then try to justify that I have to buy out my contract Overall a very bad experience, there are alot better companies to work with Pros The concept and sales people really sold it, however that was really the only good thing about the app Cons Customer experience, onboarding, time to verify, customer response time, non existent support, overall just a broken client support breakdown Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mitchell W. President and CEO Construction ### "Chiirp - Horrible Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 6, 2026 At first, this company seemed great. You get onboarded, you're promised the world, things seem good... and then reality smacks you in the face. These guys are full of empty promises. Whether it's promises regarding glitches, broken workflows, poor functionality on both the app and desktop side, or the customer service itself, they will fail you every time. My company specifically went month-to-month after months with Chiirp, as we weren't sure that this was the best move for the company. After so many failed promises, we felt that paying the premium to be on month-to-month was worth it. I had written confirmation that on my month-to-month contract I only needed a few days notice to cancel at anytime... well, wouldn't you know it, they didn't uphold that either. They continued to bill my company without my permission. Even when presented with the documentation proof of their promises, they still chose not to uphold their word (in writing). I can't stand this level of service, and will never recommend them to anyone. At the end of the day, we never got what we paid for, we were made promises in writing that weren't upheld, and we got billed without our permission. I would not use these guys again, and would never refer them in our industry (HVAC). Stay clear - they aren't what they claim to be. Pros Their SMS campaign feature worked well. I did appreciate how you could build drip campaigns and have them deliver automatically. That being said, the bad far outweighs the good with this company. Cons They always fell short on their promises, billed without permission, and cared little for the customer experience they were delivering. Switched from [Craft.io](https://www.capterra.com/p/151111/craft/) Craft actually works with you to fix their issues, and cares deeply about their customer. Oh... and they don't bill you without your permission, and with written promises stating the contrary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Netta K. Owner Security and Investigations ### "Chiirp stay away" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2025 Cons Chiirp is one of the worst companies I’ve dealt with. They’ll say anything to make a sale and load you up with false promises they can’t deliver on. Once they’ve got you signed, they stick you into a contract and then act like they’re doing you a favor if you want out—but of course, they keep your money and don’t refund a dime. This is a company that doesn’t care about its customers at all, only about making a quick buck. Stay far away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tristin W. Owner Consumer Services ### "Chiirp - Service Titan, Angi, Thumbtack, Yelp and Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Overall, Chiirp has been a great tool for us. It just works. The integration with Service Titan makes everything so much smoother—like things are just running in the background the way they’re supposed to. I really appreciate how it lets us create automations based on whatever reports we need without overcomplicating things. It’s reliable, and that’s what matters most to me. The new UI is also a big improvement. I’ll be honest, it used to be kind of ugly, but now it’s clean, modern, and way easier to use. The customer service deserves a big shoutout too (Korth and Zeus- seriously, those names!) are quick, friendly, and always willing to hop on a call or help troubleshoot. They make it feel like you’re not just using a product but that you’ve got a team backing you up. Overall, Chiirp makes life a lot easier, and that’s worth a lot. Pros The best thing about Chiirp is the deep Service Titan Integration. Even YELP is natively integrated which you can't get at GHL and others. Some of the ones we use are Thumbtack, YELP, Angi Ads, Angi Leads, Google LSA Messages. The use to have.. well lets be honest.. a aesthetically ugly user interface, but they've since then given it quite a good facelift and it looks so much more modern now. The integration with Service Titan (who we use) is bar-none the best if that's a big factor for you in your purchase. Is can do automations based of any report you can generate. For example we have one that pulls everyone who left us a review and thanks them via text to make it more person (it auto grabs the technicians' name so it makes it seem like it's coming from the technician directly). Lastly the customer service is top notch. Especially from Korth and Zeus (which btw sound like greek Gods lol!) The turn around time is very quick and they'll help you get started and answer questions, jump on a call, come up with campaign ideas. Cons Only blunder for me with Chiirp is this is a Do-It-Yourself /Done-With-You (kind of). They should think about adding a Done-For-You package but remain competitive on the pricing. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing CHIIRP Deep Service Titan Integration the others can't quite keep up with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH William H. Owner Environmental Services ### "Absolutely horrible " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2022 My wife described it as the worst bussines choice we have ever made. Pros We had to ask several times to be onboarded. They where more concerned with an upsell than helping. Once up it did not sync well with housecall pro. Nothing but issues and really bad support. Cons Unbelievably hard to use. Bad support. They said they fixed issues and they didn't. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kirsten P. SEO Specialist Marketing and Advertising ### "5-star rated experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Pros We’ve been using CHIIRP to automate our review campaigns and email drip funnels for a while now! Absolute pleasure working with the company and has helped us automate some of our revenue streams through follow-up campaigns! Cons We love all the features so far! It helps us with our marketing tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yvonne V. CEO Professional Training & Coaching ### "Closes Deals Automatically! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 We are generating leads and CLOSING them without any of very little human touches. Saving me so much time and making us money. The winning ticket 😊 Pros I love that you have almost limitless customizations. So much detail has gone into chiirp to really think of the entire sales relationship and bring it to text (which works way better than email) Cons Because there are so many features and customizations, it can be a bit of work to set everything up and MAKE SURE YOU TEST LOL. Usually when I find a problem in the automation, the software worked right but I set it up wrong…but if you chat in with support or post on the user group though you can get fast answers! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Luke W. Business owner Consumer Services ### "Game changer for our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Pros This app has been a complete game changer for my carpet cleaning business. As an owner operator I don’t have time to be on my phone all day every day trying to keep up with inbound leads, etc… I’ve utilized Chiirp for so many things and it’s paid for itself ten-fold. Cons Initially there was a little bit of a learning curve (I’m not the most tech savy guy), but \[SENSITIVE CONTENT\] and his team were very helpful in getting me set up and answering all my questions. As an owner-operator I really appreciate the \[SENSITIVE CONTENT\] of Chiirp personally answering my messages and jumping on the occasional zoom call with me when needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jeffrey R. Owner Construction ### "Welcome addition " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Great, support is awesome. Pros Easy to connect to our service software. Easy for employees to use. Cons Message center need some updating. You have to do extra steps to get the messages to update. Switched from [NiceJob](https://www.capterra.com/p/142037/NiceJob/) Functionality Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [NiceJob](https://www.capterra.com/p/142037/NiceJob/) Reasons for choosing CHIIRP Demo and support was very help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Corey E. Owner Consumer Services ### "Chirrp is AMAZING " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 It’s been amazing! I could not be happier! I consider the team at Chirrp friends for life! They are just so helpful!! Pros Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all! Cons No cons whatsoever! The team works diligently improving the program almost daily! Switched from [HighLevel](https://www.capterra.com/p/177156/HighLevel/) Too hard to us, customer support was lacking, too much stuff we didn’t need, too complex Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232399/CHIIRP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)