# CHIIRP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CHIIRP Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/232399/CHIIRP

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# 

 CHIIRP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CHIIRP

## What is CHIIRP?

CHIIRP helps businesses communicate more effectively using text messaging and automation. Capture more leads, connect faster, and close more sales. 1 to 1 Messaging Drip campaigns Message broadcast Sitechat Tags Integrations Zapier Trackable links Survey builder Pipeline builder Ringless Voicemail Email automation Appointment reminders Scheduled messages Facebook lead ad automation Forms Custom Fields Mobile landing pages Communicate more effectively and close more business with CHIIRP

## What is CHIIRP used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CHIIRP

4.1 (17)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (17)

Ease Of Use

4.6 (2,126)

Value For Money

4.2 (17)

Value For Money

4.5 (2,022)

Customer Service

4.3 (17)

Customer Service

4.5 (2,070)

## CHIIRP alternatives

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/232399/CHIIRP/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Campaign Analytics

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Data Import/Export

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Drip Campaigns

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send automated marketing emails based on user actions over a predetermined period

Lead Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Alerts/Notifications

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

CHIIRP 60 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatic reply functionality for incoming messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Manage multiple campaigns in one system

Send personal messages to clients or attendees

Track the number of open emails, messages, and texts for any campaign

Enable custom polls/voting to facilitate decision-making or increase engagement

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Send individual or bulk text messages at predetermined times

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

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We can help you find the software with the features you need.

Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

4.2 (17)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (17)

4.2

Based on 17 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (17)

4.3

Based on 17 reviews

## User reviews

Overall rating

4.1

Based on 17 reviews

Filter by rating

5(11)

4(3)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

NK

Netta K.

Owner

Security and Investigations

### "Chiirp stay away"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 26, 2025

Cons

Chiirp is one of the worst companies I’ve dealt with. They’ll say anything to make a sale and load you up with false promises they can’t deliver on. Once they’ve got you signed, they stick you into a contract and then act like they’re doing you a favor if you want out—but of course, they keep your money and don’t refund a dime. This is a company that doesn’t care about its customers at all, only about making a quick buck. Stay far away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tristin W.

Owner

Consumer Services

### "Chiirp - Service Titan, Angi, Thumbtack, Yelp and Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2025

Overall, Chiirp has been a great tool for us. It just works. The integration with Service Titan makes everything so much smoother—like things are just running in the background the way they’re supposed to. I really appreciate how it lets us create automations based on whatever reports we need without overcomplicating things. It’s reliable, and that’s what matters most to me. The new UI is also a big improvement. I’ll be honest, it used to be kind of ugly, but now it’s clean, modern, and way easier to use. The customer service deserves a big shoutout too (Korth and Zeus- seriously, those names!) are quick, friendly, and always willing to hop on a call or help troubleshoot. They make it feel like you’re not just using a product but that you’ve got a team backing you up. Overall, Chiirp makes life a lot easier, and that’s worth a lot.

Pros

The best thing about Chiirp is the deep Service Titan Integration. Even YELP is natively integrated which you can't get at GHL and others. Some of the ones we use are Thumbtack, YELP, Angi Ads, Angi Leads, Google LSA Messages. The use to have.. well lets be honest.. a aesthetically ugly user interface, but they've since then given it quite a good facelift and it looks so much more modern now. The integration with Service Titan (who we use) is bar-none the best if that's a big factor for you in your purchase. Is can do automations based of any report you can generate. For example we have one that pulls everyone who left us a review and thanks them via text to make it more person (it auto grabs the technicians' name so it makes it seem like it's coming from the technician directly). Lastly the customer service is top notch. Especially from Korth and Zeus (which btw sound like greek Gods lol!) The turn around time is very quick and they'll help you get started and answer questions, jump on a call, come up with campaign ideas.

Cons

Only blunder for me with Chiirp is this is a Do-It-Yourself /Done-With-You (kind of). They should think about adding a Done-For-You package but remain competitive on the pricing.

Alternatives considered

[Podium](https://www.capterra.com/p/164285/Podium/)

Reasons for choosing CHIIRP

Deep Service Titan Integration the others can't quite keep up with

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WH

William H.

Owner

Environmental Services

### "Absolutely horrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 12, 2022

My wife described it as the worst bussines choice we have ever made.

Pros

We had to ask several times to be onboarded. They where more concerned with an upsell than helping. Once up it did not sync well with housecall pro. Nothing but issues and really bad support.

Cons

Unbelievably hard to use. Bad support. They said they fixed issues and they didn't.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Kirsten P.

SEO Specialist

Marketing and Advertising

### "5-star rated experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

Pros

We’ve been using CHIIRP to automate our review campaigns and email drip funnels for a while now! Absolute pleasure working with the company and has helped us automate some of our revenue streams through follow-up campaigns!

Cons

We love all the features so far! It helps us with our marketing tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YV

Yvonne V.

CEO

Professional Training & Coaching

### "Closes Deals Automatically! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

We are generating leads and CLOSING them without any of very little human touches. Saving me so much time and making us money. The winning ticket 😊

Pros

I love that you have almost limitless customizations. So much detail has gone into chiirp to really think of the entire sales relationship and bring it to text (which works way better than email)

Cons

Because there are so many features and customizations, it can be a bit of work to set everything up and MAKE SURE YOU TEST LOL. Usually when I find a problem in the automation, the software worked right but I set it up wrong…but if you chat in with support or post on the user group though you can get fast answers!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Luke W.

Business owner

Consumer Services

### "Game changer for our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

Pros

This app has been a complete game changer for my carpet cleaning business. As an owner operator I don’t have time to be on my phone all day every day trying to keep up with inbound leads, etc… I’ve utilized Chiirp for so many things and it’s paid for itself ten-fold.

Cons

Initially there was a little bit of a learning curve (I’m not the most tech savy guy), but \[SENSITIVE CONTENT\] and his team were very helpful in getting me set up and answering all my questions. As an owner-operator I really appreciate the \[SENSITIVE CONTENT\] of Chiirp personally answering my messages and jumping on the occasional zoom call with me when needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jeffrey R.

Owner

Construction

### "Welcome addition "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

Great, support is awesome.

Pros

Easy to connect to our service software. Easy for employees to use.

Cons

Message center need some updating. You have to do extra steps to get the messages to update.

Switched from

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)

Functionality

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)

Reasons for choosing CHIIRP

Demo and support was very help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CE

Corey E.

Owner

Consumer Services

### "Chirrp is AMAZING "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

It’s been amazing! I could not be happier! I consider the team at Chirrp friends for life! They are just so helpful!!

Pros

Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all!

Cons

No cons whatsoever! The team works diligently improving the program almost daily!

Switched from

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

Too hard to us, customer support was lacking, too much stuff we didn’t need, too complex

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Richard B.

Owner

Construction

### "Game Changer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

I’ve been looking for a software like this since 2012 and when I came across Chiirp I just new I’d found what I was looking for. Not only is the software great but so are the people at Chiirp. Very pleasant people and they give such a positive energy with a can do attitude which is refreshing They’ve been quick to help and very effective indeed

Pros

Well I’m only taking advantage of about 20% of what this software is capable and already the difference is excellent. We are front of mind with our customer database We provide a more professional service to our customers We have a much better follow up with estimates so that alone pays for Chiirp

Cons

That I didn’t find it sooner. I’m not an easy person to please and I’ve been through a few battles with software companies and had my fair share of dissatisfaction but not with Chiirp

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

It wasn’t a full solution

Reasons for choosing CHIIRP

I saw the features and benefits and new id found what I was looking for

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Eric A.

Founder

Marketing and Advertising

### "Great experience with CHIIRP!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

They’ve been very responsive to any issues I’ve had. They also have a nice FB group where ideas are shared, which is great.

Pros

Importing contacts initially was very easy. Also very easy to get a phone number quickly! I love the flexibility of how long your message can be with regard to SMS messaging.

Cons

I don’t have any real complaints, if I’m being candid.

Reasons for choosing CHIIRP

I love the fact that you can utilize SMS, email and ringless voicemail all from the same platform. You can also create custom campaigns with specific actions which make it very flexible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232399/CHIIRP/reviews/)

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