# SupportChamp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SupportChamp Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more.

Source: https://www.capterra.com/p/232401/SupportChamp/reviews

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# 

 SupportChamp Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SupportChamp

## What is SupportChamp?

The tool allows easy and effective communication between the customers and the customer. It centralizes all customer communications. This prevents losing messages in different sources and context switching. It also leads to efficient team management. It keeps the team in sync and knows who is working on what.

## What is SupportChamp used for?

[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SupportChamp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://supportchamp.io&name=SupportChamp)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SupportChamp

4.0 (1)

VS.

[### Akia](https://www.capterra.com/p/188980/Akia/)

[4.2 (5)](https://www.capterra.com/p/188980/Akia/#reviews)

Starting Price

Contact vendor

Starting Price

$43

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.4 (5)

Value For Money

5.0 (1)

Value For Money

4.0 (5)

Customer Service

5.0 (1)

Customer Service

4.3 (4)

## SupportChamp alternatives

[GoDesk](https://www.capterra.com/p/189450/GoDesk/)

[0.0](https://www.capterra.com/p/189450/GoDesk/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/189450/GoDesk/)

[Centro](https://www.capterra.com/p/211259/Centro/)

[4.0 (3)](https://www.capterra.com/p/211259/Centro/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211259/Centro/)

Highest Rated

[myKaarma](https://www.capterra.com/p/210380/myKaarma/)

[5.0 (2)](https://www.capterra.com/p/210380/myKaarma/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210380/myKaarma/)

[WA.Team](https://www.capterra.com/p/241185/WATeam/)

[4.0 (1)](https://www.capterra.com/p/241185/WATeam/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241185/WATeam/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Chat/Messaging

Communicate using direct chat or messages within the system

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Branding

Add customized logos and colors to align with company branding

Email Management

Manage, store and organize emails within the system or via third-party apps

Inbox Management

Organize, prioritize, and manage incoming communications

SupportChamp 9 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Manage, store and organize emails within the system or via third-party apps

Organize, prioritize, and manage incoming communications

Manage and support multiple languages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Dialogflow](https://www.capterra.com/p/180853/Dialogflow/)[

Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

R&D Specialist

Mining & Metals

### "Champ of the Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2021

SupportChamp is easy to use right out of the box, with a simple interface that comes pre-configured with everything you need and a help section that will get you up to speed quickly.

Pros

SupportChamp is fast, so there's no lengthy page load times or slow searching to worry about like with other platforms that seek to boost efficiency but come across as slow and cluttered. If it's able too to integrate all the different support systems together, SupportChamp could be a game-changer in the future!

Cons

No third party API support, meaning that your developers will have to build out any integrations involved in the management of your new APIs. In addition to this restriction, there are virtually no integrations or plugins available for Zapier at this point in time to help you with any projects involving connecting multiple sites together. When it comes to serving your customers and developing business relations which involve a personal approach, there are also very limited potentials for customizing emails without any branding support.

Switched from

[Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

[Intercom](https://www.capterra.com/p/134347/Intercom/)

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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