# Castellan Software Suite Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Castellan Software Suite - reviews, pricing plans, popular comparisons to other Business Continuity products and more.

Source: https://www.capterra.com/p/232430/Castellan

---

# 

 Castellan Software Suite Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Castellan Software Suite

## What is Castellan Software Suite?

Built for the evolution of resilience management, Castellan’s SaaS platform offers a fully integrated solution that helps users analyze and prioritize risk, develop actionable response and recovery plans, communicate with employees via multiple channels, stress test plans via plausible scenarios, and quickly mobilize response teams in the critical moments of an incident occurring – all within a single platform.

## What is Castellan Software Suite used for?

[Business Continuity](https://www.capterra.com/business-continuity-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Castellan Software Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://castellanbc.com/&name=Castellan Software Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Castellan Software Suite

4.8 (12)

VS.

[4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.5 (411)

Value For Money

4.8 (11)

Value For Money

4.7 (398)

Customer Service

4.9 (10)

Customer Service

4.5 (396)

## Castellan Software Suite alternatives

[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (27)](https://www.capterra.com/p/231013/Pro-Backup/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232430/Castellan/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

4.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Compliance Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Disaster Recovery

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Incident Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Reporting & Statistics

4.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Castellan Software Suite 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Process of preparing for disruptive and unexpected events.

Plan and implement business continuity measures in case of unforeseen events

Automatically send mass notifications or alerts for any emergency or crisis

Manage and track all disruptions and incidents

Create, manage, and track policies and procedures within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.5 (12)

4.5

Based on 12 reviews

## Pricing

Value for money

4.8 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (11)

4.8

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(9)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Mohamed H.

CISO

Banking

### "Full BCM Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 9, 2022

Pros

Ease of use and setupIntuitive BIAGreat integration between modules

Cons

DR and BCM relationshipFew errors and glitches that take a long time to resolveNo out of the box compliance suiteNew premium modules are limiting core app functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FJ

Fabby J.

Senior Manager

Banking

### "Review of User friendly Customer service tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 14, 2022

Overall good experience

Pros

It is the tool that helps in risk management which is available in very less available alternative options. From long term strategy point of view it is one the best tool I like as its helps in project management, tracking business goals and strategy. Further, its compatibility with the other applications, collaboration and its easy to use features are worth mentioning. It also keep the teams synchronized

Cons

Uploading heavy files is sometimes a longer task but given the same issue in most alternatives think we can afford to handle this , however, considering ongoing improvement I beleive the issue would resolve in near future

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Fouzia M.

Audit manager

Insurance

### "Excellent Customer service tool -Castellan Software Suite"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 5, 2022

Probable the best product to go for by small and mid tier organization.

Pros

I like this as it helps in project management, risk management and tracking organization's strategy. Also its compatibility with the other applications in the background and its easy to use features makes it one of the best available option.

Cons

With uploading uploading large file it perform little slow but considering continuous improvement and availability of upgrades this problem will be resolved sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sarah S.

Business Continuity Coordinator

Transportation/Trucking/Railroad

### "Peterbilt Motors Catalyst "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2018

I've been using Catalyst since around January 2017. It has been so beneficial in gathering the data we need to make our business continuity program much more robust. Also, any time I've encountered an issue / question (always a user issue - me) I've always received a prompt and helpful response. I would actually consider the support I get with Catalyst to be "over and beyond". I say this because I've always received help with not just the tool itself, but also help with managing the overall structure for my own company when I get lost in the concept and direction of our program. Five stars!

Pros

It's difficult to narrow this down to only one thing but I would say both the ease of use and the expert guidance available (when needed) are what I like the most.

Cons

I do not dislike anything about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Program Manager, Operational Security

Law Practice

### "Very intuitive tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2018

Pros

Easy to customize to your organization; Cost; Intuitive user interface; Doesn't require a full time person to administer; Excellent templates to use out of the box

Cons

Some formatting issues when creating your own plans from scratch (not using their provided templates)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Disaster Recovery Analyst

Financial Services

### "Love this platform, love this company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2018

We chose Catalyst to be our BCM software provider as they have clean, minimalist interface--but this is not to be mistaken with simple. The system is powerful in its customization capabilities, insights, and compliance modules. Beyond that, it has some really interesting and useful functionality around incidents, action items, and Gantt-chart timelines for recovery. The platform does not advertise itself as a "kitchen sink" sort of thing--it gives just enough of what most companies need without unnecessary complexity, all while managing to be insanely useful.

Pros

User-friendly, intuitive interface with neat relational database capabilities

Cons

Can't think of anything--they're adding new features all the time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Rosemary K.

VP, Business Continuity

Banking

### "Ease of Use Makes a Difference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2018

Overall, the Catalyst experience has been extremely positive. As noted, business user satisfaction is extraordinarily high, as is user update compliance efficiency. The only challenges are in regard to reporting/administrative efficiency.

Pros

We introduced Catalyst within our organization in the beginning of March of this year. We configured the software to reflect our specific program needs, and worked closely with Avalution to efficiently transfer our data from our prior software. We are astonished at the positive impact on productivity. Typically, we update approximately 45% of BIAs and related plans in a given year. In the six month period since the implementation, we have exceeded our annual goal by an unprecedented 80%. Our business planners obviously find it substantially easier to work with, and the capacity to customize Catalyst has been invaluable.

Cons

Three areas could be better - the embedded metrics/reporting do not match our needs. Instead, downloaded xls reports must be used as the basis for reporting, which has been cumbersome. The second issue is the inability to make certain fields available ONLY to administrative users - this creates the concern that inadvertent business users edits could affect data quality. The final point is related to this concern - the version history is not particularly comprehensive so BIAs and Plans must be scrutinized to ensure that inappropriate edits have not occurred.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Global Director of Enterprise Risk Management

Research

### "The scope and functionality of the software for BC purposes are good and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2018

Pros

Ease of use Customer support is excellent and accessible Questions regarding functionality and suggested modifications are taken away for discussion with the development team The product evolves over time in response to customer needs Regular forums with customers to introduce new features or sharing how customers have used the software within their own BC programs are helpful Portability in terms of how it can be referenced for use in BC situations

Cons

The training videos and introductions for new users could be reviewed for ease of comprehension but once you are up and running the product is very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Raymond S.

Sr. Director Buiness Continuity Services

Hospital & Health Care

### "Catalyst has enabled my entity to deliver BC & DR across the company easily and effectively!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2018

Well balanced tool with outstanding internal feedback and usability!

Pros

Ability to train Users and Admins quickly. Templates are easy to create and have Users follow a simple format moving from one action to another. Relevant setup, move from BIA to Plans to Action Items. All information is on one screen. Outstanding interface! Avalution creates a relationship with us as Users! It is a great group of industry experts to align with. Great interface with notification tool.

Cons

Nothing so far. Anything we struggle with we immediately work with the vendor to either help us redesign what we thought we wanted or add an update to the tool (User request).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Resumption Coordinator

Insurance

### "Fantastic Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2018

We get more buy-in from our business areas. They are more likely to sign off on the Business Continuity Program if they are able to voice their own requirements.

Pros

I like the ease of use. It was easy to train my end-users. The tool is very intuitive. It is also easy to alter the fields to tailor it to my company's language and needs.

Cons

I am still learning about the reporting features, which is more my fault than the tool's. As the reporting needs of my company have change, I need to develop new reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232430/Castellan/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)