Advanced Solutions International

iMIS


4.5 / 5
42 reviews

Who Uses This Software?

Platform designed specifically for non-profits.


Average Ratings

42 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Advanced Solutions International
  • www.advsol.com
  • Founded 1991
  • United States

About iMIS

iMIS is an all-in-one donor management system that is cloud-based, mobile-ready, and PCI-validated. It includes options for membership, fundraising, events, product sales, certification, email, online communities, automation, dashboards, website management, and more. Built from the ground up with Responsive Web Design (RWD), iMIS can be used on any device.


iMIS Features

  • Committee Management
  • Contact Management
  • Donor Management
  • Email Marketing
  • Event Management
  • Fundraising Management
  • Grant Management
  • Membership Management
  • Social Media Integration
  • Volunteer Management

iMIS Reviews Recently Reviewed!


iMIS is customizable

Oct 11, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: how customizable it is!

Cons: that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.

Overall: We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management.

iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities are basically endless as to what you can do with it, it just requires a lot of work to get there. But no two businesses are exactly alike are they?!

ASI has been on the slow side to move the application to a browser-based system, which, when complete, will be welcome, however, once again, will require alot of work to create the site with all the custom data we have. So, even once that transition is complete, we have our own homework to do to set it live for our business.

Attending the NiUG Conferences is very helpful and provides insight to how others are using it and just how large and complex the product really is.

Recommendations to other buyers: even after 14 years of using iMIS, I learn new things every day. There is so much to know. It is a very large product. So much data that is being stored in spreadsheets through out the business, still needs to be added to the member database. Keep pushing to build a central database. It is so important to the future of the organization.

Complex software that in the right hands can provide very rich data and information.

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Cons: Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

iMIS Software for Associations

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The basic functions are included in the general package, but you can upgrade if needed. With the cloud version, as new changes are made they are included at no extra fee. You can access your data and the product where ever you have access to the internet. Works well with most computers as is not actually on your system.

Cons: In using the cloud version if your band wide is not fast or if you have problems with your internet connection you don't have access to your data.

Overall: We have used the software for almost 20 years and have recently upgraded to the cloud version. The move from an older version to the current was very easy. Customer Support has been very responsive to our needs.

Recommendations to other buyers: It can do a lot so you need to really be willing to commit to ongoing training using the resources that are available through the webinars once you have complete the basic training as a part of the install.

First Powerful Database I had used.

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Cons: Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.

Overall: It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS.

The system is user friendly and customizable allowing us to access and report member data.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: It is centralize data collection, storage, and reporting system. We manage multiple state specialty societies and are able to have one record for individuals that are have dual memberships. This also allows individuals to pay dues for multiple organizations, and give voluntary contributions all in one place.

Cons: The reporting feature, IQA, can be very intimidating. Since one may pull reports from a single or multiple sections and data fields within the system, understanding how to obtain the desired data can be time consuming at first, however, with experience it is very easy to retrieve data quickly and easily.

Okay, But Could Be Better!

Feb 08, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It has a desktop (offline) version as well as a browser (online) version so that I can access wherever I go.

Cons: It is not smart enough to perform the duties that I wish it would do. A lot of the features and functionalities need to be paid for in order to receive the additional upgrades.

Overall: I have been using iMIS at work for many years, and I find it is a decent software that has most of the features and functionalities that are required for a Not-for-profit Association. However, I am always hoping to see new improvements on the features and functionalities.

Recommendations to other buyers: There are so many version upgrades every now and then, it is so difficult to catch up with the latest software version. It requires too much money.

Twenty Years on iMIS

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iMIS is always evolving and adapting to new technologies and business practices.

Overall: We have used iMIS for almost twenty years and during that time our organization has changed dramatically. The development of the iMIS platform over the years has allowed us to evolve our business objectives and enhance our ability to better serve our members and industry in an ever changing technological world. We have been able to take advantage of the myriad of iMIS features and enhancements to strengthen our operations, while also integrating 3rd party software as needed to leverage our iMIS investment. Looking forward to another 20 years of iMIS!

Recommendations to other buyers: iMIS easily integrates with many third party software developers to further enhance our iMIS investment.

iMIS membership

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: currently use both iMIS desktop version 20 and iMIS Staffview

iMIS desktop - Ease of use, able to navigate to different modules without issues

iMIS staffview - easier for reports

Both versions have excellent customer support

Cons: iMIS desktop - user defined modules are not always done by same person so errors take longer to fix

iMIS Staffview - not as user friendly, not able to do any billing as not all modules are currently available in ours

Overall: Very happy with product, we are a nonprofit organization and rely on membership dues and all of this is done using iMIS Desktop only without any concerns

Installation and implementation of upgrades have gone smoothly, still on desktop.

Jul 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The software allows is to maintain membership demographic information and organize the data in a way where staff have access to the information they need. Being able to create IQA for some of the requests has been most helpful.

Cons: While I understand everything off the the shelf isn't for every organization, more times than not, we've had to customize or build something totally out of iMIS to fulfill our needs. (i.e. our mandatory CLE tracking for each state is different. There's no flexibility in the iMIS CEU tracking for us to be able to do this in iMIS)

Overall iMIS has been an improvement in our member management software.

Jan 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs.

Cons: We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed.

Overall I think it is a great product, mostly can be customized to what you need it to do.

Jun 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is pretty intuitive and easy to use, to customize and to report out from. Flexibility to customize data collection and reporting, seems to have much more capacity than how we are using it, and each update release captures information and data points pertinent with the changing landscape of today's associations.

Cons: Some missing reporting - it is a membership system yet unlike modules for meetings, orders, etc. it is not able to produce a membership receipt for dues payments through the system.

Also, some compatibility problems with exporting data to other vendor platforms. Can work around the issues, just takes a little bit more time and effort to make it work.

Overall: Flexibility and easy to use, seamless integration with website, customizable, time saving reporting

Our company has been using iMIS for at least a decade. Very easy to use and functional!

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is easy to use, and takes care of everything we want in a CRM. There's out-of-the-box functionality as well as custom; it just depends on what you want!

Cons: A bit pricey, but sometimes that's necessary. Sometimes wish there were more out-of-the-box features! It can sometimes be annoying having to upgrade all the time to fix small things, but it's a necessary thing we go through for these types of projects.

Very robust but very difficult to use. Move to on-line platform has me considering another solution

Jun 07, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Full range of features that can ultimately handle almost anything you can throw at it. I like the integration with the website.

Cons: As the desktop version becomes abandoned for the move to the on-line web version, features that we counted on are disappearing. Some of the features we are losing are having me seriously consider other options for our AMS

Overall: Lots of features, integrated website

Robust system, still behind on web-based front facing UX.

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Has robust and well thought out processes. Incredibly supportive user community. Is committed to moving to web-based. Product development path has become more transparent.

Cons: The web-based front facing UX still complicated but is getting better. This is not cheap and needs a lot of third-party support to get full functionality expected of systems in today's market.

iMIS is a good tool for managing association data. It is easy for staff and engages membership.

Jul 27, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have.

Cons: I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting.

Overall: The dashboards are very handy giving a quick visual of what is happening and what needs attention.

So far it's okay. the User Credentials tab is not working and it is a lot of work around.

Jul 14, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The front end user have option either on the desktop or the web. I enjoy working with the extra tables and looking forward to start reporting in MS SSRS service.

Cons: New User Credentials tab for the login security, we are having to many issues with it and the can no one help use. The logon does not change if the email is updated in the profile. It is very messy.

I've been working with iMIS for almost 2 years. Overall it's been a great experience.

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the flexibility of the system to be able to add customized reports for other users to access.

Cons: Desktop version is not so user friendly for the not so frequent user. I'm excited about the web based version and hoping that more staff will get on board and use it.

Overall: It definitely increased my knowledge for creating and revised Crystal Reports.

I've been using iMIS for almost 18 years, it is easy for me to use.

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: the ability to make it conform to how my organization needs to use it. it is flexible enough to handle almost anything we need.

Cons: learning the new features or potential for areas of improvement seems hard. to make updates to how data is stored, you really need to have an AiSP unless you are very skilled or confident in SQL.

I have been using imis since the 1990's and have always had a great experience using imis.

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles,

Cons: If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work.

Great product

Jul 11, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Everything in one place - events, member profiles, website; all linked into one. Managing our website is very easy when using the tools given.

Cons: It's easy to make a mistake, but with proper training, runs smoothly. Imis Rise is lacking features that would be very beneficial (document manager icon, for example).

This is the best and most flexible solution for any member based organization.

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money

Pros: The flexibility means that any business requirement can be met. The ease of development and deployment means that projects can be done relatively quickly.

Cons: Technical support can be improved. Sometimes it takes very long for tickets to be addressed. And the time differences adds to this frustration.

I love iMIS!

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use! The functionality! The options! There is so much to iMIS that can be utilized by organizations that will make every day operations easy and beneficial.

Cons: I would only say that a con to the software is that some of the modules aren't included in the out of the box software.

Great functionality. As fairly new user, some modules are very easy to learn; others take time.

Jul 31, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to update website fairly easily. Having capability to communicate directly w/ event registrants. Being able to export reports more easily.

Cons: Depending on modules you are subscribed too, some functionality seems to be limited. Understanding queries and how to set those up; understanding event setup.

Overall: Ease of event setup and communication w/ event registrants, Association member management and communication; ease of updating website.

this is one of the best AMS as it does take into account a lot of functions for associations

Jul 17, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization.

Cons: RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization

Excellent when you learn to understand it and know how to use it.

Jul 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tailored to the needs of associations. Its more about adapting it to our association rather than starting from scratch.

Cons: Reliance on third-party service providers to implement the larger changes is a little frustrating as they need a certain level of knowledge to understand what the changes are. It's these extra billable hours that really add up.

Overall: a central EMS that all stakeholders are involved with.

I feel it isUser friendly and versatile allows for many tracking options and reporting capabilities

Sep 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I feel it is fairly easy to use and flexible. It allows us to have a lot of options for reporting and tracking

Cons: I don't have a dislike for this system. I enjoy using it and recommend this service to everyone. It is good to have.

Established product, blazing new trails

Oct 25, 2016
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: Our organization has been using the iMIS software since 1998. With that, it is important to note that every review of this product depends heavily on how the company (us) who uses it.

For many years we used the product solely as a desktop application. While the ascetics of the desktop version (AAC/Back-Office) look like they came from a early 2000's ASP.NET library, it gets the job done. And this side is often only seen by your back-end staff.

HOWEVER, the future of IMIS really relies on what ASI (the makers of iMIS) calls RiSE. The RiSE platform is all about mobile first usage. Gone are the days where we are trapped behind our clunky CRT monitors. Now a days, we want everything in our pockets, on our smart phones, tablets and laptops on the road.

While we still use the Desktop application for much of our duties, staff have been adopting what is called the Staff Site, a RiSE based version of IMIS to do much of their work. This however goes back to my earlier comments on how you use the software. If you get the latest release, and stay up to date, you will be leaps and bound ahead of many of the current users and will certainly reap the benefits of this legacy software.

Feel free to reach out to me with any questions or concerns and I will certainly share my humble opinions good and bad.

James Jones

Sigma Chi Fraternity

Director of Information Technology

The excellent customer service makes up for any issues I run into.

Jun 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Again, the customer service is my favorite part. I am not very technologically savvy, so the in depth explanations of different functions of the site are so helpful and allow me to give our customers the best websites.

Cons: I feel the software is still pretty complicated, even with the iMIS tutorials, at least for someone who is not use to diving very deep into the stuff behind websites.

Overall: Great software that is pretty simple, and allows me to create a great website, and communicate with our customers on a daily basis.

iMIS Review

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility

Overall: I have been working with iMIS for 14 years. The best thing about iMIS is being able to make it your own. The flexibility makes iMIS a good product because you are not stuck working in a product that is driven by someone else's vision.

Staff Site promises to be easier than the desktop version, can't wait.

Aug 08, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The database is easy to update, the information can be exported for sorting and filtering, and the optional features (duplicate merge) make my job much easier.

Cons: It is difficult to know from which department to seek help, when having technical issues. But when you get the right person, they are very knowledgeable.

We have been using iMIS for 20 years and continue to integrate it with all our business processes.

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with our business processes, the functionality and flexibility of RiSE, third party integrated solutions, and hosted option.

Great software for Association Management

Jul 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to view a member account and seeing the different activity, i.e. how long they have been a member and products they have purchased

Cons: Upgrade to the new platform. But with any software upgrade, there is always a learning curve that sets you back.

Overall: Ability to view individual member activity

Very difficult to use

Jun 08, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: I am not sure that I can find something that I like about iMIS. ALL of the interactions I have had with staff that requires the use of iMIS have resulted in time loss.

Cons: The amount of effort/time/resources that are spent on getting our data into and out of iMIS is a significant cost - it negates the price point and makes the product significantly more expensive in the long-run.

IMIS CRM for not for profits

Sep 19, 2016
3/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

2.5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Imis is flexible and adaptable since they are a small company. They take care of enhancement requests in a relatively timely manner as compared to large companies.

Cons: Lack of support because the company is suppor. Low amount of partners, limited selection.

Recommendations to other buyers: Ensure you are fully aware of the support implications of this product. It requires a lot of customizations.

Switched to IMIS and havent looked back

Nov 16, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Increased functionality 2. Great Customer support 3. Clean, modern design 4. Is a huge program, but doesnt feel bulky

Cons: As a very small association in the midst of growing, we knew that we had to upgrade our software system but wanted something that would continue to grow with us. IMIS has this capability but it is at the very top of our budget.

I feel like we've grown up together

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I've been using iMIS since 1998 and it has come a long way in capability and ease of use. I never imaged I would still be using the same software so many years later, but it really has grown into a complete member management, event management, website content tool, and a super report writing tool. As long as I've been using this, I still discover new uses, tools and reports that make our interactions with our members better, easier and more user-friendly. Anything that I "thought" could somehow be done, my re-seller and I have made happen. Truly remarkable program that has the flexibility to be as basic or as complex as you need it to be.

iMIS review

Feb 28, 2015
4/5
Overall

3.5 / 5
Ease of Use

3 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Their willingness to work with us to make upgrades and adjustments to the system.

Cons: The major gift tracking component of the software is underdeveloped, although it is getting better.

Recommendations to other buyers: You need to think about how and what information you want to track as you decide what association or fundraising database would work best for your organizations needs.

iMIS review

Feb 28, 2015
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Coordination with other databases, ease of using the software.

Cons: Lack of flexibility in creating fields for different metrics.

Recommendations to other buyers: Determine in detail what your organization needs first, see if iMIS fits with other software and databases you are using.

iMIS review

Feb 26, 2015
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The ease of use and the capabilities are things I like best about iMIS.

Cons: The reporting is a little difficult for the average user. Crystal Reporting knowledge is a must.

Recommendations to other buyers: Be sure all of the functions it offers will meet your needs.

iMIS Review

Feb 25, 2015
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and ability to speak with a real person for support.

Cons: Cost is significant to our organization. Also, the length of time for updates.

Recommendations to other buyers: Look at all the options out there, and make sure you fully understand the entire cost.

Sherry's review of iMis

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: I like the ease of use, using our staff portal. And the lists we can pull are most helpful. I also find useful the ability to search using a number of different types of information.

My survey today

Feb 27, 2015
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The cost and the effectiveness of the program are superb.

Cons: The technical and customer support are simply not the best.

Recommendations to other buyers: Give it time to do its job because the wait is worth it.