---
title: "Parallax Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Parallax Software - reviews, pricing plans, popular comparisons to other Resource Management products and more."
source_url: "https://www.capterra.com/p/232466/Parallax/"
page_type: "product"
language: "en"
---

# 

 Parallax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Parallax

## What is Parallax?

The resource planning and forecasting tool you need to increase utilization. Purpose built for digital agencies and development shops to drive better operations orchestration in weeks - without a lengthy rip-and-replace of your core operational tools. Quickly see your team’s capacity and allocate resources to current and future projects. Maximize your margin by seeing forecasts on project burn rates. Curate a central source of truth for strategic, forward-looking orchestration.

## What is Parallax used for?

[Resource Management](https://www.capterra.com/resource-management-software/)[Project Planning](https://www.capterra.com/project-planning-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Starting price

$13500

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Parallax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getparallax.com&name=Parallax)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Parallax

4.4 (53)

VS.

[4.6 (37)](https://www.capterra.com/p/132576/Screendragon/reviews/)

Starting Price

$13500

Other, Per Year

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (53)

Ease Of Use

4.5 (108)

Value For Money

4.4 (34)

Value For Money

4.7 (102)

Customer Service

4.8 (48)

Customer Service

4.9 (102)

## Parallax alternatives

[4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (113)](https://www.capterra.com/p/155436/ProShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/153796/Fusion-Operations/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232466/Parallax/alternatives/)

## FAQs about Parallax

Overview

### Which roles and teams benefit most from Parallax?

Parallax is most used by project managers, delivery leaders, and operations teams that need tighter control over resource planning, project staffing, and capacity. Executives and finance leaders use it to forecast revenue, monitor utilization, and improve delivery margins, while account and business development teams gain visibility into pipeline-driven staffing needs.

Answer based on 53 reviews

Overview

### What company size and industries is Parallax built for?

Parallax serves small software-focused service firms, with 96% of reviewers from small businesses and Computer Software leading at 34%. It is built for software development firms, digital agencies, and consultancies, with strong use in Marketing and Advertising at 23% and Information Technology and Services at 19%.

Answer based on 53 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Parallax?

Parallax includes core CRM and time tracking, with differentiating features centered on project resource management, capacity planning, and utilization reporting. Reviewers also highlight real-time reporting and forecasting, project budgeting and profitability tracking, and integrations with HubSpot and Harvest to connect sales pipeline, staffing, and delivery data.

Answer based on 29 reviews

Integrations

### Which third-party tools and platforms does Parallax integrate with?

Parallax integrates with Harvest and HubSpot CRM, the two integrations most clearly confirmed by reviewers for time tracking, invoicing, and sales pipeline visibility. It also connects to Asana, Jira, Slack, Microsoft Teams, Salesforce Platform, and NetSuite, giving teams 19 third-party options across project management, communication, CRM, and finance.

Answer based on 18 reviews

Getting Started and Support

### What training and onboarding options does Parallax offer?

Parallax provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced viewing.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Parallax offer?

Parallax provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as prompt, friendly, and helpful, with regular check-ins during implementation and quick responses to issues. Some also note that the team is open to feedback and available when questions come up.

Answer based on 4 reviews

Features and Usability

### How well does Parallax handle project resource management?

Parallax gives consulting firms and agencies clear visibility into staffing, capacity, utilization, and project profitability. Many teams value its real-time planning views, forecasting, and allocation tools for hiring and delivery decisions, though some users want easier weekly adjustments, faster performance on large views, and more flexible financial reporting.

Answer based on 29 reviews

Features and Usability

### Is Parallax easy to use?

Parallax feels easy for core project and resource tasks once teams learn the workflow and terminology. Project managers and operations teams often find the visual planning helpful, but newer or occasional users may face a learning curve, confusing labels, extra clicks, bugs, and some tedious data entry steps.

Answer based on 18 reviews

Features and Usability

### What is the Parallax user interface like?

Parallax offers clear visual views for capacity, allocations, and project tracking, which many planners find useful day to day. The interface works well for regular users, but some teams describe the navigation as layered or clunky, with confusing labels, limited dashboard customization, and occasional refresh or display issues.

Answer based on 18 reviews

## Features

AI summary

Based on 1,584 Resource Management reviews

Capterra data shows that buyers of Resource Management software rank the following features as their top priorities:

-   **Resource Scheduling** (**67%** of reviewers rated this feature as critical)
-   **Multiple Projects** (**57%**)
-   **Task Management** (**56%**)

Parallax supports **Resource Scheduling** and **Multiple Projects**, giving teams a clear way to assign capacity, balance workloads, and manage work across several initiatives at once. However, it does not offer **Task Management**. Instead, it provides other features that reviewers also rate as important, including **Workflow Management** (**60%**), **Project Planning** (**56%**), and **Time & Expense Tracking** (**54%**), helping businesses coordinate delivery, track project progress, and monitor time and costs more effectively.

Resource Scheduling

4.7 (27)

62.96% of 27 reviewers that rated this feature as important or highly important

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Multiple Projects

4.6 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Workflow Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Project Planning

4.3 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Organize and schedule projects

Capacity Management

4.6 (28)

60.71% of 28 reviewers that rated this feature as important or highly important

Monitor service demand and performance to plan for adequate resources that meet business needs

Forecasting

4.5 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

Parallax 67 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Assignment Management: Assign issues and tasks based on availability or required skills
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Multiple Projects: Ability to handle several projects simultaneously
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Quotes/Estimates: Generate quotes or estimates for customers
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Request: Approve or reject incoming requests for resources based on need and user permissions
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Progress Tracking: Track the status and progress of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Utilization Reporting: Track the frequency of asset usage
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Visualization: Graphical representation of data or processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (53)

4.2

Based on 53 reviews

## Pricing

Value for money

4.4 (34)

Basic

$13,500

Other,Per Year

Value for money

4.4 (34)

4.4

Based on 34 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (48)

4.8

Based on 48 reviews

## User reviews

Overall rating

4.4

Based on 53 reviews

Filter by rating

5(27)

4(20)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CL

Colleen L.

Director of Delivery

Computer Software

### "Transforming Tool for Consulting Organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2024

From our initial conversations to eventual purchase of the tool, the Parallax team has been exceptional. The support we've received and the onboarding process made transitioning to the tool seamless.

Pros

Parallax has been a great tool for our small consulting organization. The tool has transformed how we resource our team to projects and review utilization. The ability to see and manipulate our revenue forecast based on the pipeline of work has brought much needed visibility across the leadership team.

Cons

I can't think of anything. The entire experience has been positive and many of my feature requests have already been addressed.

Switched from

[NetSuite SuiteProjects Pro](https://www.capterra.com/p/153572/NetSuite-OpenAir/)

OpenAir was extremely difficult to use and did not provide the data we needed to be successful.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Meredith M.

Project Management

Marketing and Advertising

### "Useful Resource Planning Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 11, 2024

Parallax has opened our eyes to see the profitbaility that we could be leaving on the table through under utilizing employees and areas where we are too detailed in our planning that we miss opportunities to allocate our rescources directionally for the most impact on our projects. I love that I have real-time insights to see the Health of all our projects which faciliates conversations how to improve our projects before its too late - we're over budget or timeline is past. Review collected by and hosted on G2.com.

Pros

Parallax is really easy to use for the most part. I love how seamlessly it integrates with Harvest time tracking and can create reporting and data based on that information.

Cons

Would love for the financial reporting to be more robust. Adding in an integration with QuickBooks for example would be a game-changer! Also, a lot of the financial reporting basically reflects like a T&M engagement, assigning revenue to the hours an employee or department has conttributed to a project, which isn't always an accurate representation of the data at our organization.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

VP Client Engagement and Growth

Marketing and Advertising

### "We Love Parallax"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2024

It's been great. Their customer support is amazing. They really want to help you succeed with their tool and we have seen some of our suggestions implemented as updates. They crowd source for improvement suggestions and you can see which topics are trending high.

Pros

It solved a lot of the challenges with our past resource and revenue planning tools and better automated them. This is easier for our team members to understand their weekly allocations than our previous solution too.

Cons

Sometimes the saving, syncing can be laggy.

Switched from

[Forecast](https://www.capterra.com/p/166339/Forecast/)

[Price&Cost](https://www.capterra.com/p/162604/Price-Cost/)

Price&Cost was very buggy and the plans didn't integrate into Forecast. Forecast was not easy to modify plans as the project progressed and didn't have any integration with our time tracking to monitor our progress and help us adjust.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SM

Shawn M.

CEO

Information Technology and Services

### "Great platform and team. Requires organizational maturity to gain full benefit"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2024

Pros

Parallax is an excellent platform for capacity forecasting and resource planning. The tool provides a level of insight that we previously did not have or had to obtain from spreadsheets. The Parallax team is committed to our success and provides proactive support to help us grow.

Cons

Getting the full benefit of Parallax may require more effort than you're anticipating. We onboarded with Parallax when many of our Sales, Project Management, and Operations processes were less mature. Getting the benefit of Parallax required investment in our processes and people. Ultimately, I think this is a benefit of the platform, though an unexpected one that you want to be prepared for.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CW

Cara W.

Director, Resource Planning and Operations

Marketing and Advertising

### "Parallax "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

Overall, Parallax has been extremely helpful for us. The tool is easy to use and update, and the team is very responsive and helpful in solving for our resource planning and project planning needs.

Pros

The Parallax tool is critical for our team to track assignments and work across 500 people and 60+ clients. It's easy to use, and they have made a lot of recent updates to improve functionality and UI. The Parallax team is also very responsive and helpful when issues arise, and addresses our questions and concerns quickly and effectively.

Cons

We'd like to see Parallax connect better with our workforce management tool, and also allow for exporting and sharing data more easily in excel.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 3, 2023

Thank you so much for the positive review Cara! You and your team have been incredible partners for us and we look forward to continuing to work together as you grow! Please keep the feedback coming.

JO

John O.

President

Computer Software

### "Persuade "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2023

great

Pros

The user experience is excellent, and the integration to HubSpot is very helpful.

Cons

Thinking about using it for the global team is challenging due to cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 11, 2023

Thank you so much for the positive review John. It's great to hear that you and your team see value in the user experience as that has been a core focus for our team as well. As always, please keep the feedback coming, especially as your team grows as we want to grow with you!

MW

Marcella W.

VP of Operations

Marketing and Advertising

### "Parallax Streamlines our Resource Planning & Improves our Planning Forecasts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 8, 2023

Parallax is the unicorn of a software our team's been searching for and they have a great team behind a great product.

Pros

Parallax has been a game changer for our org. The benefits are innumerable, but the following are big wins for us.-- Automation: we're saving hours of time each month in resource planning, financial reporting, and forecasting-- Integrations: we were happy to find a solution that integrates with the tools our team currently uses -- Reports: we love having access to real-time reports to make hiring decisions and conduct resource planning meetings-- Feature updates: the Parallax team is always improving the tool and looking to incorporate new features -- Great support: the Parallax support team is prompt, available, and ready to help-- Receptive to feedback: the Parallax team welcomes feedback and is genuinely looking for ways to improve their product and customer experience

Cons

If our team started the software assessment and selection process over, we would select Parallax again. The challenges we've had with the software are minor in the grand scheme of things, however, they are essential to note if you are in the market! -- Implementation was a big push: \[sensitive content hidden\] and the team were very supportive and helpful in getting us on board. They checked in regularly and ensured we had access to the right individuals at Parallax to make the process as smooth as possible. -- Since using the tool, we've noticed a few bugs with the data and some functionality quirks: \[sensitive content hidden\] and the support team are prompt to respond and provide solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2023

Thank you so much for the kind and thoughtful review Marcella! The team on our end has really enjoyed working with you and your team. It makes our day to hear that we've been able to provide value via the platform, and especially grateful that you see value in the team! We look forward to our continued partnership. Thanks again!

Jessica C.

Director of Operations

Marketing and Advertising

### "Parallax has changed our agency!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2023

Pros

What I love is that it integrates our data so seamlessly between HubSpot and Harvest. It's a tool that removed quite a bit of manual work across spreadsheets to make our resourcing and forecasting far more powerful and reliable.

Cons

There's nothing that I dislike about Parallax, there are the usual feature requests with any platform you have where you say, "oh if this just did this" but, they are really amazing at receiving feedback from their users and asking questions and evolving the platform as they grow which is awesome to see!

Alternatives considered

[Forecast](https://www.capterra.com/p/166339/Forecast/)

[Forecast](https://www.capterra.com/p/138122/Forecast-it/)

Reasons for choosing Parallax

It integrated so seamlessly with existing platforms we had and we believe in what \[sensitive content hidden\] are creating and growing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2023

Thank you so much for the kind words and positive review Jessica. Its so great to hear that you've been able to drop some of the manual work and are feeling more confident in your forecasts. That's exactly the goal! Please keep those "oh if this just did this" feedback coming and we'll do our best to address those wishes with future enhancements. Thanks again for your support and partnership.

PM

Patrick M.

COO

Internet

### "An indispensable tool for Operations"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 20, 2023

Learning curve was steep and onboarding effort was high but the outcome has been worth it. We've realized real gains in utilization (and subsequently revenue), it's given the operations team peace of mind that we've got enough people to do the work (even in the pipeline) and it's given leadership insight that we've never had.

Pros

Parallax provides insight into past, present and FUTURE utilization, revenue, and project risk that we've never had before. We make better decisions and are more informed than we've ever been as an organization in those areas.

Cons

It is a complex tool that the extremely-well-versed PX team has built to address most of the nuances of agency resourcing and billing. As a result the - the effort (both rote and complex) to get projects and employees set up is substantial the larger the agency (we're 70 people and about as many ongoing projects) - the learning curve to set it up RIGHT is steep, so there will inevitably be some trial and error to get it set up to work best with your organization. Short version, it was 10 months after kickoff before I got complete data out that I trusted.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

PX promised a robust tool that would give us 500% more data and insight for only 50% more effort.

Alternatives considered

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reasons for choosing Parallax

It came down to doing things the way we had been, which was better than nothing but not a step forward, or completely changing out our broader infrastructure (ticketing, task management, time tracking) for a more all-in-one tool. Ultimately PX's approach of "keep using the tools you like and PX will fill the gap better than an All in one" won out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 1, 2023

Thank you for taking the time to leave such a thorough and thoughtful review of Parallax. We're excited to hear that you are seeing value in the insights being provided, especially as it relates to future forecasting! We're continuously working on streamlining and improving the onboarding and implementation process. Please keep the feedback coming, especially if there are specific ideas that you think would flatten out the learning curve. Thanks again for your support and partnership.

JB

Jaimie B.

Director of Operations

Marketing and Advertising

### "Game changer for agency operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Pros

Before Parallax, our operational processes and tools were manual and siloed. Integrating Parallax into the business has automated and streamlined a complex system into a hub of vital tools and information.A small team with a larger roster of clients and competing deadlines, resource management is critical to our success. The ability to plan project allocations by role/team member per week ensures we are tracking towards our utilization goals and making proactive hires. With a breadth of data and comprehensible reports, Parallax illuminates key insights that inform a range of important business decisions.Last but not least: the customer success team has been an integral part of our Parallax experience. Thank you!

Cons

Enhancements to the project shaper that allow for copy + paste functionality and the ability to add notes would improve efficiency and ease of use for our team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 1, 2023

Hey Jaimie, thank you for taking the time to give us such a positive review! It so rewarding to hear that we've been able to provide some additional clarity and confidence to you and the team. And from the CS team, THANK YOU! I should also mention that NOTES was recently added to the project and role views! We'd love to hear your feedback. Thanks again for your support and partnership.

[View all Reviews](https://www.capterra.com/p/232466/Parallax/reviews/)

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