# Flobot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flobot the right Field Service Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232478/Flobot/reviews --- Flobot 4.9 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flobot Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HC Hughie C. Project Manager Construction Used the software for: 2+ years ### "I use it every day it helps me plan and ensure " January 6, 2021 5.0 I use it all day every day and there are things I would like to change on it but really it does the job well, there are no problems, it never lets me down and the customer support is fast. Pros I use the app every day to get to my appointments and jobs. I find the checklist very useful to ensure I don't forget anything and follow the correct procedures. Getting the job signed off at the end is the best feature because it means the customer is happy and there are no comebacks. Cons It is a big package and there is a lot to learn. Luckily I just use my small part which is the quote tool and that is east to use. I don't do accounts and schedules so I don't know what that is like to use. Review Source HD Harry D. MD Facilities Services Used the software for: 6-12 months ### "By FAR the best field management software. We should know, we have trailed a few! " June 4, 2017 5.0 Pros We had trailed & used a number of field management software platforms in order to find the best fit for our growing business. And flobot was by FAR the best. Being more adaptable to our bespoke workflows, more intuitive to navigate and use whilst maintaining the depth in detail required to manage almost all process within a business. Deciding which platform to use can be a daunting task and difficult process. Its a decision you do not want to get wrong. Contact me and I would be happy to explain how easy it can work in practice with flobot. Cons The flobot platform is a service offered to all our competitors. Cleary this is not great given the edge this platform provides us. Review Source Response from Fresh Milk Software March 13, 2018 Thank-you very much for the great review Harry. It is a pleasure working with you. CG Christopher G. Director of Operations Facilities Services Used the software for: 6-12 months ### "Great software for making you look like a professional." September 9, 2016 4.5 Pros Flobot is central to our business management. When we first starting shopping for this type of software we found loads of old fashioned systems that were hard to use and just old but Flobot was simple and easy to use right from the start. It makes us look professional and that gives us an advantage over our competition. It works with oou accounting package. I love the poscode look-up feature the best, it saves so much time gwtting addresses right the first time. I can't praise it enough because it is an awesome bit of software. Cons It doesn't have an iPhone version on the app and I don't like Android. The customer portal doesn't have search that drives my clients nuts. Review Source JM John M. Managing Director Facilities Services Used the software for: 6-12 months ### "Their support makes the difference" July 27, 2016 5.0 I have a small handyman firm in South London and I have been using Flobot for several months. We very happy with it and it is invaluable for running our business. It is getting improved all the time and the new app is brilliant. Mostly we love working with Rob and the team because nothing is too much trouble and they are always there to talk when we get stuck. That is what makes the difference to us. Pros It is easy to use and it has lots of features, most importantly it takes card payments. Cons I don't like the background colour it is grey and it makes me sad :( but I am told I will be able to change this soon :) Review Source Response from Fresh Milk Software July 27, 2016 Hello John, thanks for the great review. As you know we are always happy to help and I spoke to you just the other day myself. And as for the grey background - 2 months tops! Then you can have any colour you like. TB Thomas B. Man Manager Construction Used the software for: 1-2 years ### "It is really easy to learn how to use it and the people are real good." August 5, 2016 5.0 I came across them when I had some carpet put down in my home and I thought the communication I got for the meet was really cool and I figured this would be good to get in my business. So, I got in contact with the guys and I have been using it ever since. They are good guys and really helped with the setup so it worked right. Pros It is really easy to use and to learn. Cons It's a really big program and I think that maybe I am not using enough of it. Review Source Response from Fresh Milk Software September 10, 2016 Thanks for the review Thomas and you always just call if you need to discuss how to use the other areas of the system. GB Giovanni B. General Manger Used the software for: ### "Life changing!!!..." February 2, 2015 5.0 We are a SME contracting company. We offer various trade services and manage a varied workforce. As we have grown, we have found it ever increasingly difficult to keep our engineers/contractors in check, our customers informed, keep a trail of communication and most importantly, guarantee/process our payments! :) Then FLOBOT came along and changed our lives! We have one system that takes us from client/enquiry inception, through the complete CRM process, estimating, invoicing, and payment retrieval. My guys can login remotely, they can see their jobs in advance, and with Geo-tracking, I know where they are at all times. I could say enough good stuff about this product, I urge you trial it and I promise, you'll never look back! Review Source Response from Fresh Milk Software February 2, 2015 Thanks you very much for your kind review. We're trying very hard to make this the best piece of software on the planet for field based businesses, so you're inspiring us to work even harder. PM Paul M. Owner Used the software for: ### "It's worth the time and effort" January 8, 2015 5.0 We supply and fit carpets all around London and I had been looking for something that could help me to send quotes. I had a look at a few systems but when I stated using Flobot I knew this was the one for us. It helps that the staff have a good understanding of my industry and they were very helpful. I can access the program from home as well as work. It does a lot more than I had thought about. My customers have been very impressed with the quotes I've sent them but I can also send them the invoice and I have a database for all my customers now. I can also book my carpet fitters to do jobs at peoples houses. I used to do this with a desk diary and I don't know how I ever managed it now I do it this way. I would say that this is a very good product, I certainly made the right choice and I am still learning how to use it to it's full potential. I would recommend it. Review Source Response from Fresh Milk Software February 2, 2015 Thanks very much for the great review Paul, it's great to see that it's really working out for you and helping drive your business forward. That's why we made it and that's why we'll keep on improving it. HMO Henry Moses O. Self employed Computer Software Used the software for: 6-12 months ### "Great software" June 16, 2020 5.0 To my experiences this software is greater than the greatest due to the work it performs very convincing. I advice other people also to try to use it experience its goodness Pros Its more convenient to use and its awesome software. Cons It brings a big program or display and I think it not being used enough. Review Source KL Katie L. Head Of Operations Used the software for: ### "Great quoting software" February 16, 2015 5.0 Pros: Simple to use and feature rich Cons: There are a lot of features I don't need and maybe I'm paying for them We use it for sending out proposals to our clients because it allows us to work out exactly what profit we will make on each project. The quoting tool is very easy to use and very intuitive. It also integrates with Xero which we use to send out our invoices, although I believe we could use Flobot for this too. We don't use anywhere near the amount of features it has as we are an office based technology business, but I \`ve never used a better quoting tool and so we will be keeping it. Review Source Response from Fresh Milk Software July 14, 2015 Thanks for the great review, Katie. We're about to make a big update to the estimating tool to make it even better. KL Katie L. Head Of Operations Used the software for: 6-12 months ### "Money well spent." August 16, 2016 5.0 Pros Flobot is a great tool. We use it to manage field service visits for training on our software. It gives us complete visibility across the business. It has eradicated many manual processes and the need to use spreadsheets! Highly recommend. Cons I really want to be able to send my trainers and customers group emails, at present I am unable to do so. Review Source MJG Martin J. G. Co Founder Used the software for: ### "Flobot 10/10 all the way!" December 2, 2014 5.0 We have just got on board with Flobot and as we all come from a senior management level within the Hotel & Hospitality sector we understand the importance of having a great back office system that is effecient and easy to use and that will keep you on top of your business. As we all know, us humans leave it to the last minute to get things done and then expect an instant result. Flobot certainly helps you strive towards delivering that to your potential clients. Regards, Martin, Sky & the team at Man Friday Services Review Source Response from Fresh Milk Software December 2, 2014 Thanks for your kind words Martin, it's appreciated and I'm glad we can help. JM John M. Owner Facilities Services Used the software for: 6-12 months ### "The software is perfect for my business and the support is excellent" July 27, 2016 4.5 Pros The new updated app is great and means we can take pictures and signatures out of the office. I bought this one becasue it was the only one I could find that took card payments which is very important for us. Cons The user background colour is grey and it is a little depressing but I will be able to change this soon. Review Source AB Agron B. MD Used the software for: ### "Excellent software and great customer service" September 13, 2015 5.0 We were recommended to use Flobot and it has not let us down. The software is very good but the customer service is excellent. We are complete novices to software but they set it up for us and gave us some really good advice on managing our business at the same time. We are very pleased with everything overall and would recommend it to other gardening companies. Review Source Response from Fresh Milk Software March 15, 2016 Thanks very much for the great review. We have really enjoyed working with your company Agron. EB Emily B. Director Used the software for: ### "Really easy to use, makes my invoices look great!" December 17, 2014 5.0 I'm really pleased with Flobot and would highly recommend it - I use it to send out my invoices to my clients and not only does it make my invoices look really good and professional, but it is VERY easy to use. Review Source Response from Fresh Milk Software July 14, 2015 Thanks Emily, and Flobot now works with Xero to help with your accounts too. ED Emily D. Team Leader Used the software for: ### "Easy to use" August 21, 2015 5.0 Flobot is brilliant, ever since I've used this programme I have been a lot happier and stress free Cuts down on a lot of admin and paperwork. Review Source Response from Fresh Milk Software August 24, 2015 Thanks for your lovely review. We really appreciate it. sK sherron K. CEO Consumer Services Used the software for: Less than 6 months ### "solid tool " September 30, 2016 5.0 Very happy with the purchase, a solid tool for managing the workforce and providing feedback to the clients. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.