# Helpfull Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Helpfull the right Survey solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232530/Helpfull/reviews --- Helpfull 4.9 (14) [View alternatives](https://www.capterra.com/p/232530/Helpfull/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Helpfull Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keith M. Business owner Retail Used the software for: Less than 6 months ### "Superb tool for very quick and insightful video tests" June 3, 2022 5.0 Great UX that makes it really easy to get started. Pros We use this to get video-based reviews of our Amazon listings. The little insights really help us improve our listings. Cons Can take some time to review a batch of videos. Review Source TG T G. CEO Retail Used the software for: Less than 6 months ### "Helpfull is great" December 14, 2023 5.0 Love this service!! Confident Helpfull will be a big help in getting us to product market fit. Pros Helpfull is so easy to get a quick pulse on potential consumers, and surveys are completed within an hour!!! This service has enabled my startup to find product market fit faster than before. Cons A few respondents don't properly answer the question because they're rushing to complete the quiz quickly. Wondering if there's a way to identify those folks or allow us to provide feedback to Helpfull so respondents get a rating. Maybe a character limit may help here. Reason for choosing Helpfull Ease, affordability, and survey type. Others were way more expensive and startups cannot really afford that service. Especially since we need to get feedback so quickly and often. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) The network. It's so unbelievably difficult to find survey respondents. Helpfull does that for us. Review Source MC Murtuza C. COO Wholesale Used the software for: Less than 6 months ### "Helpfull is helpful" July 7, 2023 4.0 Pros User reviews are very informative to make calculated decisions and product details are easily viewable Cons User interface and ease of useneed mobile application Review Source SF Sebastiaan F. CEO Information Technology and Services Used the software for: Less than 6 months ### "Helpfull, very helpful." June 5, 2022 5.0 Pros The tool collected high quality survey data, very very quickly, and did a great job of giving the though process each user went through to cast their vote. It was super helpful in picking the new logo for my company's rebrand. The sharing feature was especially useful, and by sending round a simple URL I could quickly get the results of to the relevant shareholders. Really great tool, we'll be incorporating it into our future branding packages. Cons The cost per review seems to be at, or slightly higher than it's competitors. If this where lower I'd have nothing bad to say about such a new and well implemented software service. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Pollfish](https://www.capterra.com/p/132525/Pollfish/) Reason for choosing Helpfull Better support for getting feedback on Logo designs. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) The tool was expensive, and didn't offer the same kind of support for getting feedback on logos. Review Source MD Matt D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent service and big savings " November 25, 2023 5.0 My experience has been great. Very easy to use. Great service. Much more affordable than other services. Pros It’s much cheaper and the surveys seem much faster. Cons Reall not much. I liked helpful and thought it was quite easy to use and we got accurate feedback that we could act on immediately. Switched from [PickFu](https://www.capterra.com/p/175737/Instant-Market-Research/) Cheaper and the I heard they provided faster results Review Source VD Vadim D. Owner Consumer Goods Used the software for: I used a free trial ### "Very intuitive" November 2, 2024 5.0 Overall very good experience, I would definitely recommend it. Pros The rapidity of the poles. It took only a few minutes to get 50 people reviewing my product photos. Cons Maybe that some of the reviews didn't feel very organic Review Source AG Andrew G. CEO Computer Software Used the software for: Less than 6 months ### "Very Helpfull" June 24, 2024 5.0 Pros I love how fast it is to spin up a survey and how quickly you get responses. Cons The cost. I would run more surveys if it was cheaper. Review Source VR Verified Reviewer Chief Product Officer Online Media Used the software for: 1-2 years ### "Helpfull is a Lifesaver" May 31, 2022 5.0 Pros What makes Helpfull wonderful isn't the actual software itself (of course it's very user friendly with a low bar on the learning curve), but it's almost magical ability to rapidly recruit a specified target audience — and then quickly deliver qualitative feedback. There are other platforms out there that are great for doing qualitative research, but they make the assumption that you want to do the recruiting, and that's the killer feature for Helpfull. Cons There really weren't any drawbacks to using Helpfull, and I'll be using this platform in the future. Review Source LP Levi P. Owner Consumer Goods Used the software for: Less than 6 months ### "Compared several polls and its very helpful, would recommend" June 21, 2023 5.0 Pros the speed and not having to pay extra for male/female target Cons Cost is pretty comparable across the other poll companies. Review Source AH Annelise H. CEO Consumer Goods Used the software for: 6-12 months ### "So great!" May 31, 2022 5.0 Pros Very cheap compared to other user research sites. Super easy to use as well! Cons Somewhat limited in terms of mobile testing right now. Review Source DK Dana K. Brand Manager Consumer Goods Used the software for: I used a free trial ### "Dana’s review" April 19, 2023 5.0 It was great. Easy to use, quick and intuitive. The price is too high for people who are just getting started :( Pros I loved the surveys and how quick it is. Also that you can see peoples response on demand. Cons The price, I liked everything about Helpfull but the pricing is too high Reason for choosing Helpfull It is easier to use and more intuitive Review Source MA Max A. President Consumer Goods Used the software for: Less than 6 months ### "Helpfull is Extremely Helpful to Me" October 10, 2022 5.0 Pros As a developer of products and services, I love the ability to crowdsource feedback on-demand. Helpfull makes this very easy at a good price point with a wonderful UI and UX. Cons I really don't have any complaints. I think it would be even better if the company added intelligent filtering of results in the future. Review Source FP Falguni P. President Retail Used the software for: Less than 6 months ### "Simple to use and get results within a short period!" June 3, 2022 5.0 Easy to use and very helpful to get quick results Pros Loved the ease of using this application. Worked perfectly for what we needed it for. Reading the results was so simple and helped me make a quick decision. Cons In the beginning, I made a small error about the demographics as normally with other apps, you would need to select what you want. In this case, it worked a little opposite. But nothing too hard Review Source JR Joseph R. Founder Public Safety Used the software for: Less than 6 months ### "Great for Prototype Apps" January 17, 2023 5.0 Simple and quality reviews to go back into our UX Design Process. Pros Easy to add prototypes and links with a simple outflow of qualitative and qauntitative responses. Cons Still working towards functionality and integrations which should scale wonderfully overtime. Reason for choosing Helpfull Know the founding team and trust them to build amazing software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.