--- title: "RemSupp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RemSupp Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/232557/RemSupp/" page_type: "product" language: "en" --- # RemSupp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) RemSupp ## What is RemSupp? RemSupp is a professional remote desktop software solution that enables secure remote access, real-time desktop control, and remote support from anywhere. Built with low-latency technology and P2P-first connections, RemSupp delivers fast, stable, and responsive remote sessions across Windows and macOS devices. IT teams can troubleshoot systems, support users, manage infrastructure, and access unattended devices with ease. Businesses use RemSupp to enable remote work, improve operational efficiency, and reduce downtime. Features include remote desktop control, unattended access, secure file transfer, clipboard synchronization, session recording, contact management, and cross-platform compatibility. Whether you need remote support software for your helpdesk or secure remote access for distributed teams, RemSupp provides a reliable and scalable solution. ## What is RemSupp used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RemSupp?[Manage this product listing](https://www.g2.com/products/remsupp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RemSupp 0.0 VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11,624) Value For Money 0.0 (0) Value For Money 4.8 (8,222) Customer Service 0.0 (0) Customer Service 4.6 (7,515) ## RemSupp alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193062/GoToMyPC/) ## FAQs about RemSupp Overview ### What company size and specific industries is RemSupp built for? RemSupp is designed for IT teams, businesses of all sizes, managed service providers, remote employees, and technical support professionals that need secure and reliable remote connectivity. It fits organizations that depend on remote access and support, including internal IT departments and service providers working across distributed environments. Features and Usability ### What are the key features of RemSupp? RemSupp offers remote access and control, unattended access, screen sharing, screen recording, and session recording for remote support sessions. It also includes live chat, real-time chat, file transfer, file sharing, and collaboration tools, plus access controls/permissions, SSL security, monitoring, reporting & statistics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? RemSupp offers a free version and a Pro plan at $29 per month flat rate. The Free plan includes 1 user, limited features, up to 2 managed devices, and up to 2 sessions per day. Pro adds 10 users, session recording, video calls, file transfer, unlimited sessions per day, and up to 200 managed devices. Integrations ### Which third-party tools and platforms does RemSupp integrate with? RemSupp integrates with 3 third-party tools: Freshservice, Intercom, and LiveChat. These integrations cover customer support and live chat platforms, giving teams a direct connection to common help desk and messaging workflows. Getting Started and Support ### What training and onboarding options does RemSupp offer? RemSupp provides documentation to help teams get started and reference product features during setup and ongoing use. This written material supports self-paced learning and gives users a place to check instructions, procedures, and product details as needed. Getting Started and Support ### What customer support options does RemSupp offer? RemSupp provides email/help desk and chat support. These channels give users direct ways to ask questions and get assistance, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 6,446 Remote Support reviews Capterra data shows that buyers of remote support software rank the following features as their top priorities: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) RemSupp supports all three of the features reviewers rate most highly: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. Together, these capabilities help businesses connect to devices when needed, manage user access with the right safeguards, and maintain support coverage even when end users are unavailable, allowing teams to resolve issues faster and keep systems running with less disruption. Access Controls/Permissions Define levels of authorization for access to specific files or systems Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more File Transfer Move files across different systems or networks Live Chat Ability to chat online in real time RemSupp 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Unattended Access: Manage computers located anywhere without the remote customer present at the other end --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/232557/RemSupp/pricing/) Free $0.00 It includes: - Up to 2 managed devices - Up to 2 sessions per day - 1 user - Limited features Pro $29.00 Flat Rate,Per Month It includes: - Up to 200 managed devices - Unlimited sessions per day - 10 users - Session recording, video calls, file transfer and more ## Integrations [ LiveChat](https://www.capterra.com/p/62194/LiveChat/)[ Freshservice](https://www.capterra.com/p/132997/Freshservice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.