---
title: "Citywide GIS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Citywide GIS Software - reviews, pricing plans, popular comparisons to other GIS products and more."
source_url: "https://www.capterra.com/p/232646/Citywide-Enterprise-GIS/"
page_type: "product"
language: "en"
---

# 

 Citywide GIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Citywide GIS

## What is Citywide GIS?

Citywide GIS is part of the cloud-based Citywide Platform, enabling real-time data sharing with the asset management tools offered by Citywide Assets and the work order and resource planning capabilities of Citywide Maintenance. This greatly enhances operational efficiency and decision making without expensive integrations. Citywide GIS offers Enterprise-level mapping to support all applications on the platform. It also has the ability to import and present GIS data from third-parties, making it a truly unified, reliable, and flexible solution for local governments.

## What is Citywide GIS used for?

[Government](https://www.capterra.com/government-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[EAM](https://www.capterra.com/eam-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Citywide GIS Overview

Updated August 2026

AI summary

Citywide GIS equips organizations of all sizes with tools for mapping, data visualization, and asset tracking across various locations. Suitable for those needing GIS, EAM, or asset management capabilities, it offers features like spatial analysis, map sharing, and reporting, plus optional integrations and route optimization. The platform is accessible via cloud and on-premise deployments across multiple operating systems.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Citywide GIS

0.0

VS.

[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (28)

Value For Money

0.0 (0)

Value For Money

4.7 (21)

Customer Service

0.0 (0)

Customer Service

4.8 (27)

## Citywide GIS alternatives

Highest Rated

[4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[OpenGov Enterprise Asset Management](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/)

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

[4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/145635/UpKeep/)

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

[4.6 (507)](https://www.capterra.com/p/93333/ArcGIS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/93333/ArcGIS/)

## FAQs about Citywide GIS

Overview

### What company size and specific industries is Citywide GIS built for?

Citywide GIS is designed for North American municipalities of all sizes, including small towns, mid-sized cities, and large municipal governments. It is built for public-sector organizations that manage municipal assets such as roads, bridges, parks, sidewalks, trails, and related infrastructure.

Features and Usability

### What are the key features of Citywide GIS?

Citywide GIS offers geographic maps, geolocation, spatial analysis, map creation, and internet mapping for location-based work. It also includes asset tracking, work order management, inspection management, permit issuance, code enforcement, and reporting & analytics, plus role-based permissions, workflow automation, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Citywide GIS offer?

Citywide GIS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover broader training topics, documentation offers written reference material, and videos provide recorded guidance for self-paced review.

Getting Started and Support

### What customer support options does Citywide GIS offer?

Citywide GIS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,667 GIS reviews

Capterra data shows that buyers of GIS software rank the following features as their top priorities:

-   **Data Import/Export** (**52%** of reviewers rated this feature as critical)
-   **Geographic Maps** (**48%**)
-   **Route Optimization** (**43%**)

Citywide GIS supports all three features that reviewers identify as most important: **Data Import/Export**, **Geographic Maps**, and **Route Optimization**. Combined, these capabilities help businesses move location data between systems, visualize geographic information clearly, and plan more efficient routes, allowing teams to make faster decisions and manage field operations more effectively.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Asset Categorization

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Citywide GIS 86 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Government: Intended to be used by governmental agencies
- For Municipal Offices: Software specialized for municipal offices and agencies
- General Ledger: Centralized accounting record which tracks all financial transactions
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Management: Support for uploading and retaining image files in the cemetery records database
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interoperability: The ability of two or more systems to exchange information or data.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Land Asset Management: Manage the development, use, value, and ownership of land and its resources
- License Issuance: Issuance of valid licenses to initiate projects or tasks
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Map Creation: Create custom maps
- Map Sharing: Share maps with internal and external stakeholders
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Parts Management: Track parts inventory levels and manage re-stocking
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Permit Issuance: Issuance of valid permits to initiate projects or tasks
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Spatial Analysis: A study of entities based on topological, geographic and geometric attributes.
- Statistical Analysis: Apply statistical/mathematical models to sets of data
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utilization Reporting: Track the frequency of asset usage
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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