# AllyDVM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AllyDVM Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/232663/AllyDVM

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# 

 AllyDVM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AllyDVM

## What is AllyDVM?

AllyDVM offers a cloud-based software for veterinarians. Its suite of features integrates with most PIMS, adding additional functionality and efficiency for better communication and improved profitability. AllyDVM offers the industry's most powerful and customizable client communications software, as well as a patient portal service that includes a pet owner-facing mobile app and fully automated loyalty program. Its unique Retention Calendar enables dramatic revenue growth more marketing spend.

## What is AllyDVM used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AllyDVM

4.5 (11)

VS.

[4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$260.5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.3 (278)

Value For Money

3.8 (8)

Value For Money

4.5 (217)

Customer Service

4.1 (8)

Customer Service

4.5 (263)

## AllyDVM alternatives

[4.7 (97)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting price

$116.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Starting price

$290.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232663/AllyDVM/alternatives/)

## FAQs about AllyDVM

Overview

### Which roles and teams benefit most from AllyDVM?

AllyDVM is most used by veterinary practice managers, office managers, and front-desk teams that oversee client communication and daily operations. Marketing administrators use it to run reminders, campaigns, and outreach, while veterinary technicians and support staff rely on it to streamline appointment follow-ups, improve client engagement, and support patient retention.

Answer based on 11 reviews

Overview

### What company size and specific industries is AllyDVM built for?

AllyDVM is designed for veterinary practices, specifically practice owners and practice managers in the animal healthcare industry. It is best suited for small to mid-sized veterinary businesses that need software built around daily clinic operations and management needs.

Features and Usability

### What are the key features of AllyDVM?

AllyDVM offers appointment scheduling, client management, and patient intake for veterinary workflows, along with EMR/EHR, medical billing, and e-prescribing. It also includes confirmations and reminders, SMS messaging, email reminders, telemedicine, patient and client portals, reporting and statistics, document management, data import/export, and third-party integrations.

Integrations

### Which third-party tools and platforms does AllyDVM integrate with?

AllyDVM integrates with veterinary practice systems including ClienTrax and Cornerstone Software. These two third-party platforms are the integrations specifically mentioned for AllyDVM, covering appointment and client workflow connections.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does AllyDVM offer?

AllyDVM provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and later use.

Getting Started and Support

### What customer support options does AllyDVM offer?

AllyDVM provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. Support materials cover common questions and direct assistance channels for users needing help. No reviewer feedback is available here to describe response times, helpfulness, or recurring frustrations with support.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Self Service Portal

4.1 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Customer Database

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Reminders

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Communication Management

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

AllyDVM 21 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Reminders sent via email

Create and securely store digital patient records

Manage billing and payments for a healthcare provider

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Meet with patients remotely

Set up connections to third-party platforms to improve business processes

Features

4.8 (11)

4.8

Based on 11 reviews

## Pricing

Value for money

3.8 (8)

Value for money

3.8 (8)

3.8

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.1 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (8)

4.1

Based on 8 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(8)

4(1)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

KH

Kari H.

Veterinary Technician

Veterinary

### "A great way to manage client communications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 30, 2025

Pros

AllyDVM makes it easy to manage appointment requests, information changes, appointment confirmations, and more.

Cons

The interface could be a bit more streamlined. It feels like some options are buried in a lot of submenus.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Caroline K.

Practice Manager

Veterinary

### "AllyDVM Versatility "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 27, 2025

Overall, AllyDVM is easy to use and extremely helpful with client communications in all aspects ex: mass emails, automatic, and dms.

Pros

The versatility of AllyDVM mass emails, automatic communications, and direct messages is extremely helpful. Their retention calendar is also very helpful for my receptionists to capture missing information or overdue pets.

Cons

Their overall look is a bit outdates from their appointment requests/emails. Would be nice if they updated it a bit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Keri B.

Office Manager

Veterinary

### "Worth the money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2025

Overall, I think it’s a fantastic product and it truly does save money versus paying staff for 2-3 hours worth of reminder calls.

Pros

I love how customizable all of the reminders can be, it really is endless and meets the needs of your specific clinic.

Cons

I wish it integrated more with our PIMS so that say when a client confirms an appointment with their AllyDVM communication, it would be able to mark it confirmed within our PIMS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MI

Mandy I.

Office Manager

Veterinary

### "Allydvm Retention Calendar and Mass Email "

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 13, 2025

My overall experience was decent, I like the two way texting, if I would change anything it would be a different layout for the retention calendar and AllyDvm was pretty expensive.

Pros

The mass email options and the fact that most of the mass emails are templated out for you.

Cons

The whole setup was confusing, the retention calendar did not seem as great and we never really used it.

Alternatives considered

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

Reasons for choosing AllyDVM

Mwi had alot to do with this, they recommended allydvm over petdesk. Petdesk was too pushy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kathy T.

Office Manager

Veterinary

### "Client communication made simple and effective!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2024

Used daily for client communication and reminders; everything from holiday closures to medication pickups to appointment reminders all in one!

Pros

Makes it so easy to communicate with clients without having to pickup the phone. Two way texting, mass email capabilities.

Cons

Can create more work with the retention calendar, but also a good way to keep clients up to date

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Katherine R.

Practice Manager

Veterinary

### "Excellent program with phenomenal customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2024

Excellent. Don't ever want to get rid of it! There are so many features to learn still to maximize our benefits.

Pros

AllyDVM is a robust scheduling and reminder platform that takes some time to learn. From implementation to now two years using AllyDVM, I have always felt incredibly supported by my account manager(s) and the entire team at AllyDVM. If I ever have a question about how to do something, I am supported and even given advice on what other practices do and how I might utilize a feature even better.

Cons

It does not integrate fully with our PIMS (writeback feature), so conversations had in the Ally platform are not saved or reflected in the patient chart.

Switched from

[Petly Plans](https://www.capterra.com/p/161355/Petly-Plans/)

Pet Health Network Pro (Idexx) - PHNP was not customizable enough. The only thing I appreciated about PHNP was the writeback feature that captured every conversation that occurred through the platform and saved it to the medical record.

Reasons for choosing AllyDVM

I had previous experience with AllyDVM at another clinic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HP

Holly P.

Licensed Veterinary Technician

Veterinary

### "AllyDVM in Vet Med"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 31, 2023

Pros

What I like best about using AllyDVM at the vet clinic is that clients are able to request appointments without having to call the clinic. It is convenient for the client and the hospital.

Cons

If I could change anything about AllyDVM I would make it to where I could get a push notification when there are appointment requests so we don't miss anything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Laura B.

Practice Manager

Veterinary

### "Overpriced reminders"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

June 8, 2023

Overall we have not used this software to its full potental because it is not relevant to our practice. The services that AllyDVM give us, at cost, are services our phone company has avaiable for no added charge.

Pros

Our clinic appreciated the automatic reminders avaiable through AllyDVM.

Cons

The cost of AllyDVM services was much more than how much we used the services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kelly S.

Marketing Administrator

Veterinary

### "I have loved them since I met them."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2023

Dealing with the staff is a dream. They're responsive and kind and I couldn't ask for better. They're great at finding and fixing mistakes. They are one of the only companies that can integrate with our practice software correctly without us having to "make do" or use work arounds.

Pros

We can customize our reminders to clients to our hearts content. There is almost nothing you can't do with the reminders-- they can be created based on species, clients, providers, time of day, when they were made, and so many other options.

Cons

Their newsletter creation software is very barebones. I'd love to see them flesh it out a lot more with more WYSIWYG.

Alternatives considered

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

[Rapport](https://www.capterra.com/p/265653/Rapport/)

Reasons for choosing AllyDVM

They let us try it for free for a month. Given how much trouble we've had with integration with other services (for anything with our PIMS) it was scary to think about paying a set-up fee for something that might not work better than what we were already using. The free trial made all the difference. The set up was nearly seamless and was absolutely pain free for me!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Theresa T.

Practice Manager

Veterinary

### "AllyDVM is awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2022

We had a free trial of AllyDVM and absolutely LOVED IT. After the free trial was over, we could not justify continue with it due the cost. For clarification, we had a new, first time practice owner who was unsure about starting out and had money concerns

Pros

The way it was integrated with Cornerstone was a game changer. A very valuable program that saves time.

Cons

100% the cost. If it cost less for all of the options, we would have this program and never look back.

Reasons for choosing AllyDVM

It was a free trial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232663/AllyDVM/reviews/)

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