# Page 3 | Maropost Commerce Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Maropost Commerce Cloud the right eCommerce solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232706/Maropost-Commerce-Cloud/reviews

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Maropost Commerce Cloud

4.2 (72)

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Last updated March 13th, 2026

# Page 3 - Reviews of Maropost Commerce Cloud

## Showing most helpful reviews

Showing 51-72 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GF

Graeme F.  
Director  
Retail  
Used the software for: 2+ years

### "Neto Shopping Cart"

September 10, 2018

5.0

Shopping cart works well and integrates well with Payment option and shipping options.

Pros

Works well on front end but over complicated on the back end for small business like ourselves.

Cons

With us changing prices and Price/size filters on products that have multiple sizes. Products that have a name change but the Product Variation DO NOT change.

Review Source

KW

Kerri W.  
Managing Director  
Furniture  
Used the software for: 1-2 years

### "Amazing Platform"

September 12, 2018

5.0

Customisations for Freight Quote shipping ; Customisations for Purchase Order template

Pros

\-Easy to use -Customizations available for your desired Theme -Can be easily linked to third-party apps like eBay, Quickbooks, newsletters and chats -Flexible payment methods available -Easy customizations of invoices and email templates -Prompt support assistance

Cons

\-Pricing packages (hoping this could go lower) -Removal of Chat support in the Dashboard

Review Source

VR

Verified Reviewer  
Full Stack Web Developer  
  
Used the software for: Less than 6 months

### "Versatile , not bad"

July 25, 2018

3.0

Pros

Good user interface. Data availability is great, via API or Export UI. Integrated with most Australian Couriers.

Cons

Scheduled Export process will not start even there is no process running. API is good but still missing some important data. You cannot search via tracking number. System outage/issue every time they release new version.

Review Source

AA

Alvin A.  
Director  
Consumer Electronics  
Used the software for: 1-2 years

### "Outstanding value for money for a complete omni channel solution"

May 19, 2017

5.0

We were able to rapidly launch and scale our business using Neto.

Pros

Abundant amount of features that can be utilised by an omni channel eCommerce business. It allows us to sell through our online store, ebay, phone orders and POS with simple inventory management capabilities.

Cons

There aren't enough available store themes. Lack of available integrations with email marketing platforms for eCommerce. No feature to do refunds.

Review Source

RG

Ryan G.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great Platform, Alot more than just ecommerce"

September 10, 2018

5.0

Its more of an ERP system than an ecommerce solution. We run our whole business on this (with xero as well) and find it great. We are a larger sized business and it handles it fine.

Pros

Its funcionality and how much it does. We tried to avoid having too many add ons so we chose neto which has a huge range of funcionility

Cons

Its xero integration needs to show invoices reconciled in the xero back rec as paid in neto.

Review Source

CB

Courteny B.  
Business & Marketing Strategist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Highly versatile eCommerce platform"

March 6, 2017

5.0

Neto is a platform that crosses multiple functional areas required to run a fully operational eCommerce business without needing external plugins. The platform has helped us streamline our business and services across multiple channels and offers a great value for money. Support availability is another key area where this platform excels and by far the best platform for any business considering expanding their market and presence online.

Review Source

PL

Paula L.  
owner-operator  
Retail  
Used the software for: 1-2 years

### "Great software! "

May 18, 2017

4.0

Pros

I love that the POS and the e-commerce are all integrated in one place. We are now using the email marketing software too. Very good value for money.

Cons

the POS is very intuitive (very easy to train new staff), but the Control Panel is not the most user friendly. It takes a while to learn how to use it properly.

Review Source

SW

Shauna W.  
Retail  
Retail  
Used the software for: 1-2 years

### "Easy to use and professional look"

September 10, 2018

5.0

I have been with Neto for over a year and my experience has been really good. No issues. If I need help with something a friendly consultant from Neto is always at hand, always polite, friendly and knowledgeable.

Pros

Ease of use! It's easy to use and you get a great result

Cons

N/A I really like the software, I haven't had any issues at all

Review Source

NH

NIna H.  
Online Sales  
Music  
Used the software for: 1-2 years

### "So Easy to Use"

September 12, 2018

5.0

Easy to change over, and use. Customer Service is great, you can always get someone on the phone.

Pros

It really is easy to get used to using Neto, after previously using a different platform, Neto just made so much more sense.

Cons

Couldn't quite get the shipping/Australia Post intergration working.

Review Source

GR

Grant R.  
Director  
  
Used the software for: 6-12 months

### "Great product from a great team. "

July 21, 2017

5.0

Pros

Total package, hosting plus software. The system has so much potential for a growing business. The inventory side is really robust and the seo gets great results with very little effort.

Cons

Needs some android phone apps so I can maintain my store on the go and the ability to pick orders via mobile would be great but not as a monthly addon.

Review Source

DS

David S.  
Director  
  
Used the software for: 6-12 months

### "Very good, touch expensive"

May 18, 2017

5.0

Pros

Support - excellent!

Cons

Some changes are very hard to make, ie, email templates. Needs coding, should all be WYSISWYG. Global changes also very hard, wanted to make site wide change to font, impossible to do without support.

Review Source

NL

Nessa L.  
Co-Founder  
Cosmetics  
Used the software for: 6-12 months

### "Neto Best Value Platform for Small Business"

March 6, 2017

5.0

Me and my mum have found Neto so easy to use, it offers the best overall channel integration, Australian carriers and lots of included business tools available. Our current store www.ponytailshop.com.au shows you can build a site with custom fonts, clean lines, and parallax on this platform which is what we really wanted.

Pros

Channel integration Australian Carriers

Review Source

JM

Julie M.  
CEO & Founder  
Retail  
Used the software for: Less than 6 months

### "Generally Really Good but some of the Basics Need to be Fixed. "

May 20, 2017

4.0

Pros

It's easy to use, Australian focused and there is constant development. You can get fixes quickly. Unfortunately the great things that Neto offer are overshadowed by one huge miss.

Cons

I am currently beyond frustrated that the newsletter sign up doesn't work and our email database has remained stagnant for four months. In an ecommerce business this is basic and we don't have it. It's impacting our business and we need to be able to sign up customers to the newsletter legally and we can't do that. We have issues that have remained issues of too long and I have to chase so that element is frustrating too.

Review Source

SR

Sarah R.  
BAS Agent  
Accounting  
Used the software for: 2+ years

### "Comprehensive online sales solution"

February 17, 2019

5.0

Out-of-the-box solution to online sales - no technical knowledge required.

Pros

Able to highly segment product categories. Easy to set up.

Cons

Some issues with the automated website security scans - would prefer if more of this was handled by Neto.

Review Source

DF

Daniel F.  
Owner  
  
Used the software for: Less than 6 months

### "Advertised more growth, got less"

June 10, 2017

2.0

Pros

Integrations with shipping companies were the best thing about Neto. Where I would have to upgrade on Shopify they were just there. But don't get sucked in by them.

Cons

I really can't say much about this platform. It's the same as the competition bit done really bad. Everything just sucked and I moved straight away back to Shopify. The Shop templates were CRAP, POS was terrible (Square is 100x better). Just everything was worse. Don't believe their lies.

Review Source

BM

Bianca M.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Comprehensive e-commerce software "

September 10, 2018

5.0

Fantastic customer support, I love having an onboarding team and account manager. Once I'd figured out how to set things up it wasn't extremely difficult and I could always ask someone for help. Very happy!

Pros

Firstly, that it's Australian based and charged in AUD. Secondly, how comprehensive it is. There are so many options and functionalities.

Cons

It had a steep learning curve for me, especially after I've used Shopify before which seemed much easier but Neto is more comprehensive.

Review Source

IW

Ian W.  
Assistant Manger  
Retail  
Used the software for: Less than 6 months

### "Very good and like using it"

May 18, 2017

5.0

Pros

It is easy to use for the customers on all platform and easy to add products to plus adding photos so people can see what the product that they are ordering will look like

Cons

there is no QTY on the products that are listed on website which need to be fixed as customers need to know how many there are incase they want X amount but they cant as it doesnt say say they may go else where instead

Review Source

MS

Michelle S.  
Business Manager  
Wholesale  
Used the software for: Less than 6 months

### "I love Neto"

September 10, 2018

5.0

Neto has assisted us with systemising our business. Our customers are giving us great feedback about the design and how easy it is for them to use. The onboarding support was fantastic and the ongoing support really helps us fine tune our site

Pros

The support is amazing and the site is easy and quick to use.

Cons

Working my way through the relationships with externals like google shopping. It's complicated.

Review Source

RS

Robbin S.  
Accounting Intern  
  
Used the software for: Less than 6 months

### "I haven't used Neto much as I am a new employee, but I have loved what I have seen!"

July 21, 2017

5.0

Easy and customizable.

Pros

Easy and customizability, search filters are the best. Again, I have not used Neto much but will be able to tell more when I use it more.

Cons

I have not used Neto much to come up with things to improve.. I like what I use at the moment!!!!!!!!!

Review Source

MD

Mark D.  
Director  
Retail  
Used the software for: Less than 6 months

### "The best"

September 10, 2018

5.0

Pros

We'verecently changed over to Neto. The best thing we ever did. complete ecommerce and POS solution.

Cons

A tad complicated to intergrate if you have an existing eBay store.

Review Source

RE

Raymond E.  
Service Now Architect  
  
Used the software for: 6-12 months

### "A valuable tool for Large and Small business. Helpful support line. "

October 4, 2017

4.0

Pros

At a low level can be simple to setup in terms of adding products and customising web design. the support documentation and staff are also a vital asset. It also has capability for custom development and expanding to create exactly what you want.

Cons

More time has to be spent designing the backend User interface. The current style struggles to display large amounts of data without it being confusing or hard to follow. ie multiple lines for customer data.

Review Source

CZ

Cady Z.  
admin officer  
Retail  
Used the software for: Less than 6 months

### "Easy to use , Simple to build "

October 3, 2017

4.0

Pros

Very useful template, can save a lot of time when doing terms and conditions. Since there are templates that are general terms and you just need to edit and change to your own T&Cs. The other good part is all the editing are online, your web will change immediately without exporting then upload. ,

Cons

In terms of customising, there is not much option like some others. Cannot drag and drop whatever pitcher to wherever we want.

Review Source

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