---
title: "PetPoint Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PetPoint Software - reviews, pricing plans, popular comparisons to other Data Management products and more."
source_url: "https://www.capterra.com/p/232708/PetPoints/"
page_type: "product"
language: "en"
---

# 

 PetPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PetPoint

## What is PetPoint?

PetPoint is a cloud-based, relational Data Management System designed to assist animal welfare organizations in efficiently managing shelter operations, including effectively tracking how an animal enters your care, all details about the animal, the care it receives during its stay, its eventual outcome, and everything in between.

## What is PetPoint used for?

[Data Management Platforms](https://www.capterra.com/data-management-platforms-software/)[Animal Shelter](https://www.capterra.com/animal-shelter-software/)[Data Management](https://www.capterra.com/data-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## PetPoint Overview

Updated September 2026

AI summary

PetPoint is a data management platform designed for organizations of all sizes seeking to manage animal care and related operations. It offers features such as data capture and transfer, reporting and analytics, user management, customizable reports, dashboards, document storage, and task scheduling. PetPoint is available via cloud and desktop deployment, supporting both data import/export and integration needs.

## PetPoint alternatives

Highest Rated

[FurryHelpDesk](https://www.capterra.com/p/10041849/FurryHelpDesk/)

[5.0 (1)](https://www.capterra.com/p/10041849/FurryHelpDesk/#reviews)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10041849/FurryHelpDesk/)

[4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/)

Starting price

$428.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Pawlytics](https://www.capterra.com/p/194354/Pawlytics/)

[4.6 (44)](https://www.capterra.com/p/194354/Pawlytics/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194354/Pawlytics/)

[Shelterluv](https://www.capterra.com/p/179205/Shelterluv/)

[4.8 (51)](https://www.capterra.com/p/179205/Shelterluv/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179205/Shelterluv/)

## FAQs about PetPoint

Overview

### What company size and specific industries is PetPoint built for?

PetPoint is designed for animal welfare organizations of any size or type, making it suitable for small shelters, larger nonprofits, and other animal care groups. It fits organizations that manage animal welfare services rather than general businesses, with flexibility across different operational scales and service models.

Features and Usability

### What are the key features of PetPoint?

PetPoint includes adoption management, intake management, foster management, kennel management, and animal control for shelter operations. It also offers animal database and medical records tracking, plus case management, volunteer management, fundraising management, customizable reports, reporting and analytics, dashboard creation, data import/export, and user management.

Getting Started and Support

### What training and onboarding options does PetPoint offer?

PetPoint provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does PetPoint offer?

PetPoint offers email/help desk, FAQ/forum, knowledge base, and phone support. Support details are limited in the catalog data, so the user experience with these channels is not described here. The available options indicate multiple ways to seek help for setup, questions, and troubleshooting.

## Features

AI summary

Based on 1,845 Data Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing Data Management software:

-   **Data Security** (**64%** of reviewers rated this feature as critical)
-   **Data Synchronization** (**52%**)
-   **Data Import/Export** (**46%**)

PetPoint includes **Data Import/Export**, which helps teams move data in and out of the system for sharing, updates, and record maintenance. However, it does not offer **Data Security** or **Data Synchronization**. Instead, the product provides **Data Capture and Transfer** (**45%**) and **Reporting/Analytics** (**44%**), which support data collection and visibility into operational trends. These features can help businesses keep information accessible, review performance, and make more informed decisions.

Adoption Management

Document and administer the process of finding a new home for institution's charge

Animal Control

Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue

Animal Database

A repository of information about animals in an organization's care

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Customizable Reports

Alter the layout and content of reports

PetPoint 22 features

### All Features
- Adoption Management: Document and administer the process of finding a new home for institution's charge
- Animal Control: Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue
- Animal Database: A repository of information about animals in an organization's care
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Customizable Reports: Alter the layout and content of reports
- Dashboard Creation: Creation and customization of dashboards
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Database Support: Supports common databases such as MySQL and Oracle
- Document Storage: Store and organize documents in a centralized system
- Foster Management: Finding a temporary home for the institution's charge
- Fundraising Management: Activities related to raising money for a specific cause
- Intake Management: Activities related to the initial admission of a charge into the organization's care
- Kennel Management: Management of housing for dogs and cats within the building
- Medical Records: Records of patients' medical history
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Task Scheduling: Track and manage the scheduling of tasks
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Volunteer Management: Manage volunteer information and direct volunteer resources

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Sahar M.

Health Licensing Specialist

Government Administration

### "Excellent tool for Animal shelters and FOIA requests "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 25, 2023

Excellent data management tool for Animal shelter data and FOIA requests, received by government agencies.

Pros

Thd report generation tool is super helpful to create system generated reports that are highly accurate and easy to read. The layout is also readable and appealing to eyes.

Cons

I like pretty much everything about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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