# Page 2 | Empeon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Empeon the right Human Resources solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232753/Empeon/reviews

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Empeon

4.8 (46)

[View alternatives](https://www.capterra.com/p/232753/Empeon/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Empeon

## Showing most helpful reviews

Showing 26-46 of 46 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BW

Ben W.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly"

December 4, 2025

5.0

Pros

Software is so user friendly. It's a breeze to navigate. We have companies with one employee all the way to hundreds and each finds it extremely easy to use.

Cons

Can't say there is anything negative about the program that I have experienced. Maybe just editing a few payrolls can be difficult with understanding the codes associated.

Review Source

Response from Empeon

December 8, 2025

Thank you for your great feedback! We’re thrilled to hear that the system feels easy to navigate for both small and large companies. Making the software intuitive for every type of user is a major priority for us, so your experience means a lot. We appreciate your support and are always here if you need anything!

DL

Debbie L.  
Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Love Empeon!"

August 13, 2025

5.0

Pros

I love how this software helps me get everyone paid on time without any hiccups. I highly recommend.

Cons

Not much to say against the software. We used to use SBVand we are so happy we did the switch and never looked back!

Review Source

Response from Empeon

August 14, 2025

Hi Debbie, we're so glad you love Empeon. We LOVE having you as a customer! Thanks for taking the time out of your busy day to leave us a review, we really appreciate it! If you ever need anything we're just an email or a phone call away!

SG

Sally G.  
Customer Service Auditor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great tool"

March 13, 2025

5.0

The company I work for has been with Empeon since the beginning. I have been with them for almost a year and I normally use the website to clock in and out. I can see my time worked and my previous paystubs.

Pros

I really like that Empeon is very user friendly.

Cons

I wish I could see my total worked hours on the mobile website version when I go to Timecard and select a period of time.

Review Source

Response from Empeon

March 17, 2025

Hi Sally, thank you for the great review. We love having you as a customer and if you need anything, please don't hesitate to reach our team either by phone or email.

YK

Yakov K.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "The best ever"

August 13, 2025

5.0

Pros

Great platform very clean and easy to use love it the best ever its unreal to use it the best ever!!

Cons

Verifications are hard to do it’s hard ever the worst is do it with it the emails are a pain ever!!!

Review Source

Response from Empeon

August 18, 2025

Hi Yakov, thanks for the awesome review! We love that you love Empeon! If you ever need anything you can reach us via phone or email. Thanks again for being a great customer, we look forward to serving you (:

AG

Ari G.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "The journey with empeon "

November 25, 2024

5.0

Very satisfied with their software and their services. Including the continued expansion of options.

Pros

Having used other HR and Time and Attendance options before, empeon has led the way in streamlining our HR and Payroll operations for our organization. It has proven to be valuable for our organization making it easy and simple to onboard more opportunities.

Cons

It’s hard to get \[sensitive content hidden\] attention because he’s so busy.

Review Source

Response from Empeon

December 6, 2024

Thanks for the great review, Ari! We're really happy you're able to streamline your company using empeon. Thank you for being a great customer!

EN

Ezi N.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "EZcare review "

November 25, 2024

5.0

Easy to work with great reps especially Nussy

Pros

Great software and customer service Very easy to deal with.

Cons

I have no issues with anything. It’s been a great experience so far

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Poor software bad onboarding. Weren’t willing to work with me

Review Source

Response from Empeon

December 6, 2024

Thank you for the great review. We're super happy you love our customer service, we look forward to serving you with the best service possible!

DK

David K.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazing Payroll system for Healthcare"

January 7, 2025

5.0

Pros

Ease of use, clear, customizable, very adaptable

Cons

Wish their costumer support would include speaking with live people

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Empeon

Ease of setup, great integration, amazing software

Review Source

Response from Empeon

January 10, 2025

Hi David, thank you for the great review. Our customer support has 100% live people that answer the phones and messages. It's possible you may have reached out via one of our web pages. Feel free to call or email us and we'll get you squared away!

GS

Garrett S.  
Business Development Rep  
Computer Software  
Used the software for: 1-2 years

### "Happy client "

November 25, 2024

5.0

Pros

Seamless integration makes working with them ideal for Tapcheck!

Cons

Can’t think of any cons at the moment. Everything is great!

Review Source

Response from Empeon

December 6, 2024

Garrett, we're so happy that everything is great for you and you love our seamless integrations. We look forward to providing you with exceptional service. We're always a call or message away if you need anything!

CM

Charles M.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great customer service "

November 25, 2024

5.0

We are in contact with Empeon all the time and their customer service is on par.

Pros

Their payroll has helped us streamline all of our employees paycheck and it has been a game changer.

Cons

I actually did not find anything I dislike about Empeon.

Review Source

Response from Empeon

December 6, 2024

Hi Charles, we're thrilled that you love everything about empeon. We look forward to providing you with exceptional service!

VR

Verified Reviewer  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very good!"

November 25, 2024

5.0

Pros

The service is great and a pleasure to work with great infrastructure and software!

Cons

There is nothing that that comes to mind

Switched from

[Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/)

System was not as useful for the work that we needed

Review Source

Response from Empeon

December 6, 2024

Thanks for the great review! We look forward to providing you with exceptional service. We're always a call or message away if you need anything!

EC

Eli C.  
Director of Finance  
Hospital & Health Care  
Used the software for: 1-2 years

### "Empeon is great"

November 25, 2024

5.0

Overall very and I like the people they are great.

Pros

The interface and very easy system to use.

Cons

Customization it can be easier to use but otherwise it’s good

Review Source

Response from Empeon

December 6, 2024

Thanks for the great review Eli! We look forward to providing you with exceptional service!

AD

Arturo D.  
Medical Scribe  
Medical Practice  
Used the software for: 2+ years

### "Empeon review"

October 17, 2024

5.0

Pros

Is very user friendly and easy to use. Very thorough with the information.

Cons

There is no option to ask for support directly on the app.

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

More user friendly and better for the payroll system.

Review Source

Response from Empeon

December 6, 2024

Hi Arturo, thank you for the great review and being an awesome customer. Feel free to reach us anytime you have a question or need something.

JL

Joseph L.  
Vice President  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Company"

November 25, 2024

5.0

They helped transition all facilities in a very short time. We are overall very happy.

Pros

Ease of use Ease of use Ease of use Ease of use

Cons

Too many small fees Too many small fees.

Review Source

Response from Empeon

December 6, 2024

Thank you Joseph, we're really glad you enjoy our ease of use. We look forward to providing you exceptional service!

HT

Hayden T.  
Business development  
Accounting  
Used the software for: I used a free trial

### "Happy Customer"

November 25, 2024

5.0

Love Empeon, they’re the best! And I love them.

Pros

Easy to use and friendly employees! Love everything.

Cons

I like everything and it was super easy to use.

Review Source

Response from Empeon

December 6, 2024

Hayden, we're so happy that you love using us and we're grateful to have you as a customer. We look forward to providing you with exceptional service. We're always a call or message away if you need anything!

PF

Pinny F.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazing Software & Customer Service"

September 11, 2024

5.0

Pros

Communication with everyone there. I always have someone to talk to.

Cons

Nothing really comes to mind on this. Sure everyone has issues sometimes, but I can always reach out and it can be fixed quickly.

Switched from

[Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/)

Customer service was very important to me.

Review Source

Response from Empeon

September 12, 2024

Thank you for the wonderful review, Pinny! We look forward to providing you and the entire healthcare community with exceptional service.

MM

Mayer M.  
VP WP  
Insurance  
Used the software for: Less than 6 months

### "Homecare vP"

November 25, 2024

5.0

Its so easy to use and so good saves a lot if time

Pros

Knowledge of homecare i am so happy empoen is reslly food and tskes care if everything for me i am very happy

Cons

I like everything nothing i dislike about empeon

Review Source

Response from Empeon

December 6, 2024

Hi Mayer, we're really glad that you're enjoying empeon and you consider us easy to use, even with your complex business. We look forward to providing you with exceptional service. We're always a call or message away if you need anything!

MB

Michele B.  
HR Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The Best for being User Friendly"

May 19, 2023

4.0

Pros

Ease in adding and making changes to info

Cons

Inability to go from one employees profile on the same section without scrolling

Review Source

Response from Empeon

May 22, 2023

Hi Michele, thank you for the review! It turns out we do have the capability you're looking for. I'll put you in touch with support asap to make sure we can assist you with this.

RD

Raanan D.  
HR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Our Experience with Empeon"

July 17, 2022

4.0

Excellent

Pros

Ease of use, great support and efficient.

Cons

More features and modules e.g. scheduler

Review Source

Response from Empeon

August 2, 2022

Thanks for your feedback!

AL

Alexandra L.  
Controller  
Individual & Family Services  
Used the software for: 2+ years

### "payroll software"

July 15, 2022

5.0

Pros

Ease of use, great customer service, is constantly evolving

Cons

Timeliness on offering API capabilities however it is in horizon which we are excited for.

Review Source

Response from Empeon

July 18, 2022

Thank you for your feedback. We're glad you found the Empeon platform easy to use

CZ

Chaim Z.  
CFO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Hand In Hand."

July 12, 2022

5.0

Excellent

Pros

Web based, easy to use. the software is constantly being imporoved and updated.

Cons

The onboarding flatform needs a little bit more features..

Review Source

Response from Empeon

July 18, 2022

Thank you for your feedback

eL

esther L.  
residence manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Submitting payroll is a breeze"

August 1, 2022

5.0

Pros

very easy and simple to use. submitting payroll takes half the time it used to take

Cons

i haven't encountered any negative aspects of this product

Review Source

Response from Empeon

August 2, 2022

Glad you are finding the product easy to use and happy to hear it is saving you time when running payroll.

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