--- title: "Jeeva eClinical Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jeeva eClinical Cloud Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/" page_type: "product" language: "en" --- # Jeeva eClinical Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jeeva eClinical Cloud ## What is Jeeva eClinical Cloud? Jeeva eClinical Cloud helps clinical researchers, CROs, and Biotech sponsors accelerate remote patient recruitment by 3x faster. Our bring-your-own-device platform engages staff and participants throughout the onboarding, engagement & retention process and helps you course-correct your trial in real-time with its AI assistant. Rather than toggling between multiple a la carte tools, researchers and study participants can access remote and hybrid decentralized trials from a single Jeeva login. ## What is Jeeva eClinical Cloud used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Usage Based, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jeeva eClinical Cloud?[Manage this product listing](https://www.g2.com/products/jeeva-eclinical-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jeeva eClinical Cloud 4.8 (12) VS. [4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/) Starting Price $2000 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.2 (83) Value For Money 4.9 (9) Value For Money 4.5 (50) Customer Service 4.9 (11) Customer Service 4.6 (65) ## Jeeva eClinical Cloud alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [ShareCRF](https://www.capterra.com/p/253399/ShareCRF/) [4.8 (45)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253399/ShareCRF/) [Flex Databases platform](https://www.capterra.com/p/124010/Flex-Databases-platform/) [4.5 (13)](https://www.capterra.com/p/124010/Flex-Databases-platform/reviews/) Starting price $1300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124010/Flex-Databases-platform/) [View all alternatives](https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/alternatives/) ## FAQs about Jeeva eClinical Cloud Overview ### Which roles and teams benefit most from Jeeva eClinical Cloud? Jeeva eClinical Cloud is most used by clinical research teams, data management leaders, and academic investigators who need to manage studies, track participants, and maintain compliant research records. Program and project managers use it to coordinate workflows, while executives and founders rely on it for operational visibility, oversight, and scalable trial execution. Answer based on 12 reviews Overview ### What company size and industries is Jeeva eClinical Cloud built for? Jeeva eClinical Cloud serves emerging biopharma, medical device sponsors, CROs, sites, and academic medical centers, with 92% of reviewers from small businesses and Hospital & Health Care leading at 25%. It also fits Pharmaceuticals and Research organizations, each at 17%, primarily for Clinical Trial Management. Answer based on 12 reviews Features and Usability ### What are the key features of Jeeva eClinical Cloud? Jeeva eClinical Cloud offers electronic data capture, clinical study management, and trial design for study execution. It also includes randomization, patient management, patient recruiting, and patient monitoring, plus audit trail, digital signature, 21 CFR Part 11 Compliance, HIPAA Compliant, real-time reporting, and role-based permissions. Pricing ### How much does it cost and what fees or limitations are included? Jeeva eClinical Cloud starts at $2,000 per year under its Per Participant Per Month Pricing Framework, with a free trial available. The standard package includes EDC, CTMS, eCOA, eConsent, TrialMagnet, support, and deployment options. Optional per-protocol configuration add-ons cost $2K to $30K, and pricing includes a 5% yearly inflation adjustment. Integrations ### Which third-party tools and platforms does Jeeva eClinical Cloud integrate with? Jeeva eClinical Cloud connects natively to AWS CloudFormation, EMR Software, EPIC, Epic, Google Maps, SendGrid, Signature.email, and Twilio. These integrations cover cloud infrastructure, electronic medical records, mapping, email delivery, e-signature, and communications. Getting Started and Support ### What training and onboarding options does Jeeva eClinical Cloud offer? Jeeva eClinical Cloud provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced viewing for common setup and product topics. Getting Started and Support ### What customer support options does Jeeva eClinical Cloud offer? Jeeva eClinical Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User experience with support is not documented in available review data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 355 Clinical Trial Management reviews Capterra data shows that buyers of Clinical Trial Management software rank the following features as their top priorities: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**76%**) - **Electronic Data Capture** (**51%**) Jeeva eClinical Cloud supports all three of the features reviewers rate most highly: **21 CFR Part 11 Compliance**, **HIPAA Compliant**, and **Electronic Data Capture**. Together, these capabilities help organizations maintain regulatory compliance, protect sensitive patient information, and collect trial data accurately in a digital system, allowing teams to manage studies more efficiently and with greater confidence. 21 CFR Part 11 Compliance 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Shows that electronic documents are authentic and linked to specific records HIPAA Compliant 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Electronic Data Capture 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Clinical Study Management 4.8 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Data Import/Export 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Import and export data to and from software applications Patient Monitoring 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Observing and tracking a patient's health status, condition, and wellbeing Jeeva eClinical Cloud 45 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Storage: Store and organize documents in a centralized system - Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Data Capture: Import, collect, and capture data from multiple sources - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trial Design: Allows clinics and academic institutions to create trials and studies from scratch. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.9 (9) Free Trial [View pricing plan details](https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/pricing/) Per Participant Per Month Pricing Framework $2,000 Usage Based,Per Year It includes: - Per Participant Per Month - Transparent Pricing Calculator Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)[ EMR Software](https://www.capterra.com/p/113468/EMR-Software/)[ EPIC](https://www.capterra.com/p/10010540/Destiny/)[ Signature.email](https://www.capterra.com/p/195328/signature-email/) ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SV Sheetal V. Director, Clinical Data Management Pharmaceuticals ### "Jeeva eClinical Cloud – Current Capabilities and Future Potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 16, 2025 Jeeva eClinical Cloud offers a highly flexible design, an intuitive user interface, and effortless navigation, making it easy for patients, study sites, and sponsors to adopt. Its browser-based architecture enables access from any device, supports remote recruitment and enrollment, and helps organizations streamline workflows while reducing costs. While the platform already delivers significant value, there are opportunities to make it even stronger. Pros This browser-based platform operates seamlessly across all devices, providing convenient access for patients and study sites. By enabling secure, remote patient recruitment and enrollment, it helps organizations expand reach, streamline workflows, and substantially reduce operational costs Cons The platform does have some limitations. Separate environments for development, UAT and production cannot be created. It also lacks a tabular-format option when building forms. Logline creation is complex and must be done manually. Beyond skip logic, there is no dedicated section for edit-check programming Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User President Pharmaceuticals ### "Highly functional solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2025 Pros Simple and customizable web-based platform that is fast to set up and easy to use. Would absolutely use it again. Cons It is definitely a young platform but that makes it easier to customize. Looking forward to the planned functions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MH Marissa H. Manager Hospital & Health Care ### "Gastro Research User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 Pros Software is user friendly and reasonably priced. Cons I wish there was a "find feature" this would make finding items much easier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AV Arlette V. Clinical Research Coordinator Research ### "Jeeva Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 My overall experience with Jeeva eClinical Cloud has been a great one. This platform is easy to use and great for my decentralized trials. Pros This product is easy to use and has all the features necessary for a clinical research coordinator. Their support team promptly assisted our site with any questions we had. Cons There are features in the main page that need more color in my opinion. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EG Emmanuel G. Executive VP Hospital & Health Care ### "KCRS experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 Excellent customer service Pros We used the eConsent extensively in our biobanking study. We found the application easy to use and secure. Cons We suggested some amendments on the font size as we had several elderly research participants Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KV Kareenhalli V. Founder Health, Wellness and Fitness ### "Metflux review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2022 Pros The tele consultation, easy patient recruitment Cons Do not have any major critical comments, maybe basic analytics are in built Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Mihaela P. Director, Research Projects Biotechnology ### "Very good up and coming EDC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 We are still in the implementation stage. So far, we've loved working with the Jeeva team. Pros I love the functionality of the system. The team worked with us to provide exactly what we needed for our pivotal study needs. Cons After I use it a bit longer, I will update this section. I don't have any comments at this time. Reasons for choosing Jeeva eClinical Cloud It fit our needs the best, and the cost was better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NV Nisha V. Program Manager Non-Profit Organization Management ### "IndoUSrare Patient Concierge is powered by Jeeva. Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 23, 2022 Pros The multi-channel communication, and the security and safety features. Cons There is a bit of rigidity and resistance in customizing for the separate use cases. But the Team helps us manage this well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Bhaskar S. Managing Director Hospital & Health Care ### "Partnering with Jeeva in Asia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2022 Jeeva addresses the ability to collaborate with the study team to securely capture, access, transfer and extract data in real time with controlled access and derive key insights about study progress. Pros 1\. Compliant and secure 2. Pre screening eligibility 3. Remote e-consent 4. Omnichannel patient recruitment Cons I look forward to more data collection over time so that we can employ AI to learn from past events. This aspect needs time which we don't have at this stage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Reena K. Asst Professor Research ### "A platform created with end user in mind. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 13, 2022 Pros Ease of set-up, user friendly, versatile, intuitive, secure. Cons User should have clear idea on what the end goal is to get the best experience from the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.