# Jeeva eClinical Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jeeva eClinical Cloud Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more.

Source: https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud

---

# 

 Jeeva eClinical Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jeeva eClinical Cloud

## What is Jeeva eClinical Cloud?

Jeeva eClinical Cloud helps clinical researchers, CROs, and Biotech sponsors accelerate remote patient recruitment by 3x faster. Our bring-your-own-device platform engages staff and participants throughout the onboarding, engagement & retention process and helps you course-correct your trial in real-time with its AI assistant. Rather than toggling between multiple a la carte tools, researchers and study participants can access remote and hybrid decentralized trials from a single Jeeva login.

## What is Jeeva eClinical Cloud used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2000

Usage Based, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jeeva eClinical Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jeevatrials.com&name=Jeeva eClinical Cloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jeeva eClinical Cloud

4.8 (12)

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

$2000

Usage Based, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.2 (83)

Value For Money

4.9 (9)

Value For Money

4.5 (50)

Customer Service

4.9 (11)

Customer Service

4.6 (65)

## Jeeva eClinical Cloud alternatives

[4.8 (6)](https://www.capterra.com/p/275503/SiteLink/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (34)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10033108/CTMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

4.8 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

HIPAA Compliant

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

21 CFR Part 11 Compliance

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Shows that electronic documents are authentic and linked to specific records

Clinical Study Management

4.8 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Tools to manage single or multiple clinical studies within a centralized platform

Patient Monitoring

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Observing and tracking a patient's health status, condition, and wellbeing

Patient Management

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Managing and tracking patient health, progress, communication, and treatment plans

Jeeva eClinical Cloud 44 features

Shows that electronic documents are authentic and linked to specific records

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Tools to manage single or multiple clinical studies within a centralized platform

Track and manage adherence to policies for any service, product, process, or supplier

Collect and track all case report forms (CRFs) within a centralized repository

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Electronic signing method that validates the authenticity and integrity of a digital document

Store and organize documents in a centralized system

Data entry quality control method that involves recording the same data twice to maintain integrity

Assemble applications and processes by dragging over and arranging pre-built components

Import, collect, and capture data from multiple sources

Create and securely store digital patient records

Manage the enrollment and onboarding of all new members and accepted applications

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Helps clinical trials/labs get patients for participation.

Reporting on how each user, task or process has advanced since its initiation

Randomize the displayed order of questions and answer options

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Allows clinics and academic institutions to create trials and studies from scratch.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

Per Participant Per Month Pricing Framework

$2,000

Usage Based,Per Year

It includes:

-   Per Participant Per Month
-   Transparent Pricing Calculator

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Integrations

[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[

AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)[

EMR Software](https://www.capterra.com/p/113468/EMR-Software/)[

EPIC](https://www.capterra.com/p/10010540/Destiny/)[

Signature.email](https://www.capterra.com/p/195328/signature-email/)

## Support, customer service and training options

Customer Service

4.9 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (11)

4.9

Based on 11 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SV

Sheetal V.

Director, Clinical Data Management

Pharmaceuticals

### "Jeeva eClinical Cloud – Current Capabilities and Future Potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 16, 2025

Jeeva eClinical Cloud offers a highly flexible design, an intuitive user interface, and effortless navigation, making it easy for patients, study sites, and sponsors to adopt. Its browser-based architecture enables access from any device, supports remote recruitment and enrollment, and helps organizations streamline workflows while reducing costs. While the platform already delivers significant value, there are opportunities to make it even stronger.

Pros

This browser-based platform operates seamlessly across all devices, providing convenient access for patients and study sites. By enabling secure, remote patient recruitment and enrollment, it helps organizations expand reach, streamline workflows, and substantially reduce operational costs

Cons

The platform does have some limitations. Separate environments for development, UAT and production cannot be created. It also lacks a tabular-format option when building forms. Logline creation is complex and must be done manually. Beyond skip logic, there is no dedicated section for edit-check programming

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Pharmaceuticals

### "Highly functional solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2025

Pros

Simple and customizable web-based platform that is fast to set up and easy to use. Would absolutely use it again.

Cons

It is definitely a young platform but that makes it easier to customize. Looking forward to the planned functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marissa H.

Manager

Hospital & Health Care

### "Gastro Research User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2022

Pros

Software is user friendly and reasonably priced.

Cons

I wish there was a "find feature" this would make finding items much easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Arlette V.

Clinical Research Coordinator

Research

### "Jeeva Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2022

My overall experience with Jeeva eClinical Cloud has been a great one. This platform is easy to use and great for my decentralized trials.

Pros

This product is easy to use and has all the features necessary for a clinical research coordinator. Their support team promptly assisted our site with any questions we had.

Cons

There are features in the main page that need more color in my opinion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Emmanuel G.

Executive VP

Hospital & Health Care

### "KCRS experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2022

Excellent customer service

Pros

We used the eConsent extensively in our biobanking study. We found the application easy to use and secure.

Cons

We suggested some amendments on the font size as we had several elderly research participants

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KV

Kareenhalli V.

Founder

Health, Wellness and Fitness

### "Metflux review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 24, 2022

Pros

The tele consultation, easy patient recruitment

Cons

Do not have any major critical comments, maybe basic analytics are in built

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mihaela P.

Director, Research Projects

Biotechnology

### "Very good up and coming EDC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2022

We are still in the implementation stage. So far, we've loved working with the Jeeva team.

Pros

I love the functionality of the system. The team worked with us to provide exactly what we needed for our pivotal study needs.

Cons

After I use it a bit longer, I will update this section. I don't have any comments at this time.

Reasons for choosing Jeeva eClinical Cloud

It fit our needs the best, and the cost was better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Nisha V.

Program Manager

Non-Profit Organization Management

### "IndoUSrare Patient Concierge is powered by Jeeva. Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2022

Pros

The multi-channel communication, and the security and safety features.

Cons

There is a bit of rigidity and resistance in customizing for the separate use cases. But the Team helps us manage this well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Bhaskar S.

Managing Director

Hospital & Health Care

### "Partnering with Jeeva in Asia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2022

Jeeva addresses the ability to collaborate with the study team to securely capture, access, transfer and extract data in real time with controlled access and derive key insights about study progress.

Pros

1\. Compliant and secure 2. Pre screening eligibility 3. Remote e-consent 4. Omnichannel patient recruitment

Cons

I look forward to more data collection over time so that we can employ AI to learn from past events. This aspect needs time which we don't have at this stage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Reena K.

Asst Professor

Research

### "A platform created with end user in mind. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 13, 2022

Pros

Ease of set-up, user friendly, versatile, intuitive, secure.

Cons

User should have clear idea on what the end goal is to get the best experience from the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232762/Jeeva-eClinical-Cloud/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)