--- title: "Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rocketlane the right Resource Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/232772/Rocketlane/reviews/" page_type: "reviews" language: "en" --- Rocketlane 4.7 (127) [View alternatives](https://www.capterra.com/p/232772/Rocketlane/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Rocketlane Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews HB Harsh B Associate Software EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It was very helpfull in terms of onboarding projects and timeline updates, and also clients onboarding on the rocketlane made the weekly updates sending task so easy and the project timelines can be updated, as well as all the update messages to be sent to all the project stakeholders“ August 4, 2024 Elizabeth G Manager, Professional ServicesComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports.“ August 14, 2025 AC Anna C Client Success CoachMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “I like the level of detail and varying tools you can use, such as setting deadlines and assigning roles/statuses to tasks.“ October 15, 2024 MD Marco D Sr. Project ManagerComputer Software, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The reporting capabilities are too basic, limiting our ability to generate even simple reports.“ August 12, 2024 AM Aya M Director, CRM Implementation and SupportInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “It has been great to minimize the "millions of conversations" with clients across many emails threads and different communication services and to manage comms with remove teams accross many time zones. “ September 9, 2024 JS Jodie S Sr Product SpecialistComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Therefore, communications on sensitive topics (such as payroll) need to be handled outside of Rocketlane. When adding files to the same project, Rocketlane does not version them. When trying to use their filter to determine the correct file by date, the chronological filter does not work properly.“ July 9, 2024 Elizabeth G Manager, Professional ServicesComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc.“ August 14, 2025 JS Jodie S Sr Product SpecialistComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I'll list out the various items I've encountered since we began using the tool. If a client shares their login URL with someone else and they both click it, they are both registered to that email and it's not an easy process to undo this.“ July 9, 2024 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tony G. Manager of Onboarding Marketing and Advertising Used the software for: 1-2 years ### "Rocketlane helps keep our onboarding on track and allows us to write customer docmentation for each unique setup" February 27, 2024 5.0 Fantastic. Their support team helped us at every step of the way. Customers absolutely love it and comment on how great our onboardings are. Pros The ability to integrate with Salesforce and have multiple templates for various project types. When using the templates it's easy to tailor them to our customers needs. Cons It's not easy to manage dates. This is true for every project managment tool I've used. It would be nice for dates on specfic tasks to be optional and instead have dates for groups of tasks as milestones. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Baton](https://www.capterra.com/p/238951/Baton/) Reason for choosing Rocketlane Better features at a lower cost. Their support team was also much more responsive. Review Source PA Paul A. Sr Manager of Onboarding team Accounting Used the software for: 6-12 months ### "Great tool missing some stuff to make it perfect" September 10, 2024 5.0 Pros The transparency it provides on my team projects and also allows our clients to have that same visibility Cons Would love to add some way to capture csats Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Rocketlane Overallfit with Salesforce and the project management capabilities Switched from [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) Integration with aged was rocky and not as transparent on the project management side Review Source RK Rajesh K. Head of Service delivery Information Technology and Services Used the software for: 6-12 months ### "Improvement Areas " February 22, 2024 4.0 So far it’s been a mixed experience. The ability to track time has been of great use till now. We still need to use the room to the full potential Pros Driving project life cycle effectively Optimisation Efficiency tracking Resource allocation Driving customer engagement Documentation and standardisation Cons The flexibility to make changes Tracking customer facing time for the resource Analytics needs to be improved Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Rocketlane Ease of use and features. Ability to track task level effort. Bi-directional tool where customers get transparency on a project. Review Source VR Verified Reviewer Manager, Professional Services Computer Software Used the software for: 2+ years ### "Solid Time Tracking Software and PM Tool" August 14, 2025 4.0 Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations. Pros Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc. Cons Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition. Review Source BL Bryce L. Professional Services Manager Computer Software Used the software for: 6-12 months ### "Fantastic platform for customer onboarding and implementation." June 5, 2025 5.0 Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help. Pros The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible. Cons We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project. Review Source TMFE Tito Mari Francis E. Implementation Consultant Information Technology and Services Used the software for: 6-12 months ### "Rocketlane helps us streamline our task prioritization" June 9, 2025 5.0 It's working great for me and my team so far, it helps me prioritize my tasks that can lead to success through work completion Pros It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool Cons I hope it can better integrate with other calendar tools, for holidays and other organization calendar-based events of the organization Review Source KR Kaushik R. Associate Vice President Computer Software Used the software for: 1-2 years ### "Rocket Lane A wonderful tool - Powerful but extremely light at same time." May 23, 2025 5.0 Overall experience has been wonderful with RL. It assists me in doing my project tracking for both efforts and resources in a seamless manner. Pros I liked the ease of use for the time tracking and approval functions. This also integrates seamlessly with Salesforce for syncing up with the project FRAG status. Cons I think the reporting capabilities - number of the out of the box configurable reports can be increased. Review Source SS Satyam S. Senior Business Analyst Information Technology and Services Used the software for: 2+ years ### "Efficient Customer Onboarding and Project Management Made Easy" October 20, 2024 5.0 Pros Rocketlane excels in streamlining customer onboarding and project management. The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned. I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects. Cons While Rocketlane offers many great features, the learning curve for new users can be a bit steep, especially for those unfamiliar with project management tools. Some integrations with other platforms could be more robust, and occasional performance lags during heavy usage can slow down workflow. However, these are relatively minor issues compared to the overall benefits. Review Source DV Dinesh V. Senior Onboarding Manager Information Technology and Services Used the software for: Less than 6 months ### "Must Have Tool for Onboarding Folks!" October 17, 2024 4.0 My overall experience with Rocketlane has been positive. It's easy to use, keeps everything organized, and helps our team stay on top of tasks. It makes the onboarding process smoother, though there’s room for improvement in managing notifications. Overall, it’s been a helpful tool for our workflow. Pros Rocketlane's interface and structured workflows really help reduce manual errors during the onboarding process. It streamlines communication and task management, even with multiple stakeholders involved. Cons Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. It would be great if there was more control over how often you get updates. Review Source AM Aya M. Director, CRM Implementation and Support Information Technology and Services Used the software for: 1-2 years ### "easy to use and customizable to meet your needs" September 9, 2024 5.0 Easy to implement, fast to communicate with, and very client friendly. It has been great to minimize the "millions of conversations" with clients across many emails threads and different communication services and to manage comms with remove teams accross many time zones. It is so easy to use and if there are every any struggles, the support team is extremely responsive, so easy to communcaite with and fast to fix. Pros Ability to customize to meet the needs of each individual project Cons Not able to move tasks accross projects; but you are able to assign projects to the same clients so it is easy to work around. The only thing "missing" is the ability to manage "support" via RL; with that, you could use RL to manage the ENTIRE lifecycle with a client. Review Source SM Stacey M. Vice President of Operations and Implementations Hospitality Used the software for: Less than 6 months ### "What a great tool!" February 23, 2024 5.0 Over all our experience has been wonderful. The team is amazing, responsive, and they listen to feedback. The tool is solving so many of our problems, and is making our process better for both internal and external customers. Pros First and foremost, the support, success, engineering, and sales teams are amazing! The team is highly responsive, great problem solvers, and warm and welcoming. The tool itself meets our needs and has greatly reduced our time to value and increased our ROI. We love that we can create sub tasks and sub sub tasks, and dependencies. Finally, the customer view is so helpful! Cons Our only concern is that our Salesforce integration needs a bit of work. The concern is not an issue with Rocketlane, it is just the pains of connecting two tools. The Rocketlane team his highly focused on resolving the issue and has been fantastic! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Rocketlane The team's enthusiasm and the functionality met our needs. Switched from [Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) We needed a more comprehensive tool that was multi-layered (able to create sub sub tasks etc). Review Source sH scottyh H. Customer Success Manager Information Technology and Services Used the software for: 6-12 months ### "Rocketlane Overview" February 29, 2024 4.0 It has been good, as I continue to lean the product and its capabilities, the functionality of it becomes understandable. Pros Being flued and can track almost any projects. Cons It's very robust and the options can be overwhelming when trying to setup projects. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) The ability to use a customer portal feature to enhance customer communication and interactions. Also, the project management look and feel of the product, which allows us to manage projects and customer onboarding more efficiently. Review Source CP Cara P. Workforce Manager Hospital & Health Care Used the software for: 1-2 years ### "An excellent Implementation System " July 29, 2024 5.0 It has been a great learning experience and I am currently working on learning even more! Pros Rocketlane allows us to personalize our project environments while tracking our employee's involvement on a granular level. I can also see our team's utilization and make better resourcing decisions based on their availability. Cons I wish there were not so many bugs recently, but I will say the customer service is EXCELLENT and any issues I report are always fixed very quickly and with a smile. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) This was more conducive to a shared project environment. We also like the integrations to Salesforce! Review Source PK Prakruthi K. Software Engineer Computer Software Used the software for: 1-2 years ### "Excellent project management and client onboarding platform" September 10, 2024 4.0 Pros Collaboration tools and client onboarding Cons customer support and initial setup is a bit complex Review Source SC Sara C. Implementation Specialist Computer Software Used the software for: Less than 6 months ### "Great experience in Professional Services" September 9, 2024 5.0 Pros The intuitive Usage and autonomous creation of tasks and timelines. Cons Nothing! Everything works great and bugs are solved fast. Review Source SM Shubham M. Consultant Information Technology and Services Used the software for: 6-12 months ### "Rocketlane Review" September 2, 2024 5.0 Easy to manage and follow up on assigned tasks. Pros Lucid and Simple. Good to manage multiple projects Cons More fields should be added and integrations with MS365 ServiceNow and Salesforce Review Source TS Todd S. Manager, Customer Success Computer Software Used the software for: 1-2 years ### "Easy, intuitive project management software" August 12, 2024 4.0 Pros Rocketlane is very easy to use and is intuitive to my customers. Cons Wish it would include more CRM features. Review Source RR Rishabh R. Solution Engineer Information Technology and Services Used the software for: 6-12 months ### "Nice Product for Project planning and client Onboarding" February 27, 2024 5.0 I like using rocketlane for my customer onboarding needs Pros I like the way how rocketlane easily brings to my home the tasks that i need to be on top of, I also like how we can have items separately tagged as private. Cons The Projects Overview page could be a bit more crisp Review Source AJ Ajeet J. Senior Software Engineer Automotive Used the software for: 2+ years ### "Rocketlane Rocks" July 24, 2024 5.0 Very Good i really like the product very much Pros i most like about Rocketlane, 1. Easy to fill the timesheet. 2. Easy to manage my Project. 3. Easy to collab with my team on a project Cons Nothing as of i feel evertying is awesome but sometime i feel lag during filling timesheet Review Source IP Ishwar P. Functional Consultent Information Technology and Services Used the software for: 6-12 months ### "Ishwar Prasad Review" August 19, 2024 5.0 Simple usage that we can complete the work very quickly Pros Simple usage that we can complete the work very quickly Cons Notification that no relevant which can be avoided Review Source GM Garv M. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Rocketlane Efficiency Review" March 7, 2024 5.0 Rocketlane offers a user-friendly interface that is easy to navigate, making it simple for teams to onboard quickly and start using the platform effectively. Pros Intuitive Interface Centralized Project Management Integration Capabilities Automation and Efficiency Cons Some users may find Rocketlane's features initially overwhelming, requiring time to familiarize themselves with the platform and its functionalities. Review Source VR Verified Reviewer Functional Consultant Information Technology and Services Used the software for: 1-2 years ### "Rocketlane Review" March 11, 2024 5.0 Pros User friendly and perfect UI to understand the system without training Cons Within few clicks your task gets completed, Easy to fill timesheet and other reporting Review Source MK Mansi K. Software development engineer Information Technology and Services Used the software for: 6-12 months ### "Happy User!" March 1, 2024 4.0 Rocketlane very effectively solves project management issues. Particularly for me, Rocketlane timesheets have made it really convenient to keep track of my time and all tasks I have worked on the entire week. Pros The best thing about Rocketlane is its user-friendly dashboards. Rocketlane has made project management and collaboration, and task assignments really convenient. Timesheet filling and submission have also become very easy with Rocketlane. Cons Overall Rockelane is really efficient and convenient in project management. But sometimes it gets stuck while adding multiple events from the calendar in the timesheets. Also, there should be some way such that recurring events to be added automatically to the timesheets. Review Source KH Kevin H. Senior Consultant Computer Software Used the software for: 6-12 months ### "Outstanding project management tool" July 29, 2024 4.0 Pros Rocketlane has been a breath of fresh air for our customers and internal teams. The tool is easy to use and engaging. This has helped to deliver projects in a time pressured environment. I look forward to continuing using Rocketlane for years to come. Cons Nothing at all. The tool is simple to use and I can not offer any constructive feedback. Review Source KN Kaustubh N. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy to manage tasks on multiple projects at a time" March 8, 2024 5.0 My experience with Rocketlane has been positive. The user-friendly interface and robust features streamlined project management and collaboration. Pros It is highly convenient and user-friendly to employ this platform for project management and project tracking purposes. The intuitive user interface enhances the overall user experience, making it a seamless and efficient tool for overseeing and monitoring projects. Cons Customization options are somewhat limited thye can be improved. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.