# Page 2 | Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Rocketlane the right Professional Services Automation solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232772/Rocketlane/reviews

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Rocketlane

4.7 (127)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Rocketlane

## Showing most helpful reviews

Showing 26-50 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Andy P.  
Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Simple to Use"

June 2, 2025

5.0

The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs.

Pros

The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted.

Cons

It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane

Switched from

[iDocs Suite](https://www.capterra.com/p/134880/iDocs-Suite/)

iDocs was not at all intuitive and would lose data between saves

Review Source

JL

Jon L.  
Solution Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Solution Architect"

June 6, 2025

4.0

Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier

Pros

Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time

Cons

Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it

Switched from

[Hero by Vivun](https://www.capterra.com/p/190235/Hero/)

Too many duplicate projects in Vivun. Led to confusion

Review Source

CF

Camencia F.  
Sales, Marketing and research, App testing, Broadcasting and entertainment  
Broadcast Media  
Used the software for: I used a free trial

### "Lane Force"

July 22, 2025

5.0

It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third.

Pros

Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome.

Cons

As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike.

Switched from

[Scoro](https://www.capterra.com/p/142042/Scoro/)

Only because they integrated the new AI system, was I sold on this software.

Review Source

Pablo C.  
Solution Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use"

October 3, 2024

5.0

Pros

Easy to use and intuitive UI. Easiest way to track time toward tasks with google calendar integration.

Cons

Not many drag and drop features for ordering tasks

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Smartsheet was not a good fit for our business

Review Source

GD

Gerrit D.  
Solutions Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great all-encompassing project management"

December 12, 2024

4.0

Pros

It's great to have time tracking, project management, and customer communications all in one platform.

Cons

Migrating from out previous system was a beast.

Switched from

[GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)

The time tracking feature is better than GuideCx's and the platform is much faster and has less outages.

Review Source

MD

Marco D.  
Sr. Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "A User-Friendly Platform with Effective Functionalities"

August 12, 2024

5.0

Rocketlane has effectively addressed the challenge of managing multiple platforms by consolidating up to four different tools into a single, unified system. This integration has streamlined our operations, enhancing communication and coordination across teams. By eliminating the need for disparate platforms, Rocketlane has improved our efficiency and productivity, allowing us to focus more on our core tasks and less on managing multiple systems.

Pros

Rocketlane stands out for its user experience (UX), which is exceptionally simple and intuitive. The platform's ease of use and rapid system performance streamline our processes efficiently. Additionally, several functionalities are thoughtfully designed and align perfectly with our needs, enhancing our operational effectiveness. This combination of simplicity, speed, and well-conceived features makes Rocketlane a valuable tool for our team.

Cons

While Rocketlane offers several valuable features, there are some areas that could be improved. The reporting capabilities are too basic, limiting our ability to generate even simple reports. Key functionalities such as adding formulas and using filters with both OR and AND conditions together are missing. Additionally, there is no automation for aggregated reminders to team members, which would allow us to include multiple projects in a single reminder email when they do not meet certain criteria. Addressing these issues would significantly enhance the platform's usability and effectiveness.

Alternatives considered

[GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)

Reason for choosing Rocketlane

platform was faster and better UX. the integration with SF is easier and ootb forms

Switched from

[Certinal](https://www.capterra.com/p/251266/Certinal/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

to consolidated those two products into one

Review Source

RP

Rishav P.  
Senior Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Easiest efficient tool for project delivery."

December 3, 2024

5.0

Great, having used other project management softwares - this is clearly one of the better ones.

Pros

Ease of access through simplified UI navigation.

Cons

Timesheet, hours can be auto pulled based on project allocation.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

I switched my organisation where I was using the other tools.

Review Source

RC

Romeo C.  
Engagement Manager  
Computer Software  
Used the software for: Less than 6 months

### "Rocketlane working great for us"

December 18, 2024

5.0

The onboarding experience was great. Our team is up and running

Pros

The ease of use for both users and administrators makes this a good product

Cons

It would be more ideal if there were better ways to tailor the customer view

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Jira was not that good. We needed a real PSA tool

Review Source

PA

Paul A.  
Sr Manager of Onboarding team  
Accounting  
Used the software for: 6-12 months

### "Great tool missing some stuff to make it perfect"

September 10, 2024

5.0

Pros

The transparency it provides on my team projects and also allows our clients to have that same visibility

Cons

Would love to add some way to capture csats

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Rocketlane

Overallfit with Salesforce and the project management capabilities

Switched from

[GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)

Integration with aged was rocky and not as transparent on the project management side

Review Source

DV

Dinesh V.  
Senior Onboarding Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Must Have Tool for Onboarding Folks!"

October 17, 2024

4.0

My overall experience with Rocketlane has been positive. It's easy to use, keeps everything organized, and helps our team stay on top of tasks. It makes the onboarding process smoother, though there’s room for improvement in managing notifications. Overall, it’s been a helpful tool for our workflow.

Pros

Rocketlane's interface and structured workflows really help reduce manual errors during the onboarding process. It streamlines communication and task management, even with multiple stakeholders involved.

Cons

Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. It would be great if there was more control over how often you get updates.

Review Source

DT

David T.  
CSM  
Education Management  
Used the software for: 1-2 years

### "Just What a CSM Needs"

September 3, 2024

5.0

I love this tool! While there are definitely many different areas of improvement, I love the value that Rocketlane adds to my general daily work as a Success Manager who also handles client onboarding/implementation of the product.

Pros

All the relevant integrations that I need

Cons

Not all the integrations are at the level that I want out of them, but they are trending better.

Review Source

JS

Jodie S.  
Sr Product Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Rocketlane Review - By someone that is client facing and uses the tool daily. Very eager to update this review, as improvements are made!"

July 9, 2024

2.0

Overall, I've enjoyed working with the Rocketlane team and feel that there are upcoming updates that will really make a difference and improve the experience for those with roles similar to mine. I do think that Rocketlane would be a great tool for companies that do not have as much customer interaction as our company. I also think it's great for management, as it does a lot of great resource allocation. After working with the platform for close to two months and being part of a pilot program, I feel I have the experience necessary to provide this feedback. It was only today, after receiving an email from Rocketlane Support, that I decided to leave a review. The email was to inform me that they will not be investigating a solution that would allow for users to mute the jarring notification sound that occurs anytime someone from support responds to your chat. The expectation is I close down all browsers with Rocketlane, any time I'm on a client call and update the specific tab that I'm presenting, to not receive notification sounds. This doesn't seem typical of a product that has a client presentation mode. I really do plan on coming back to make updates as the system improves.

Pros

In theory, it's great. There are many features that will help certain team members, for example, the employee allocated resource tool seems great and the time tracking feature really excels. The ability to customize the projects into certain lists is helpful.

Cons

As a client facing user, who needs to post meeting minutes, communicate with clients, actively working 3-5 projects at a time, with a role on roughly 10 other projects that only requires me to update one task, I find the system has quite a way to go to be robust enough to replace other client facing tools. I'll list out the various items I've encountered since we began using the tool. - If a client shares their login URL with someone else and they both click it, they are both registered to that email and it's not an easy process to undo this. - All training videos have music playing in the background with no ability to silence it. I found it very distracting. - No ability to send private communication to any users. Therefore, communications on sensitive topics (such as payroll) need to be handled outside of Rocketlane. - When adding files to the same project, Rocketlane does not version them. When trying to use their filter to determine the correct file by date, the chronological filter does not work properly. - Clients are confused about where they should communicate because there are so many different options available. And since you can't be certain a client will tag you, you have to agree to receive almost all communication. - If you work multiple roles (Ex, you oversee certain aspects of 1 project, but are the main contact for another) there is no ability to determine notifications per project. It's overwhelming to have to sift through everything received. - Since you have to enable all notifications, I've had to set up email rules to try and reduce how much hits my inbox. I reached out to support for advice and they were able to share tips for Gmail but were unable to give directions for Outlook. Despite trying a variety of filters, I still cannot get it to always work, and despite requesting if someone at rocketlane might be able to assist since our entire company uses outlook, this request has never been fulfilled. - When reporting issues to Rocketlane, they will ping you and chat bubble comes up. The sound is very loud and jarring. Rocketlane does not have internal controls for this, and as a user, you need to update your browser settings. Unfortunately, not all browsers have this setting, and it needs to be completed per tab in some cases. To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. - When on client calls using "Presentation" mode, you cannot make any updates. This means if you want to update something while on the call with a client, they will see the entire board, including the private items they aren't supposed to see. - When using their special features, like @@ to link something, it lists everything that is possible, but not the stage of the project, so unless you have everything named very uniquely, this because challenging. - If someone responds via email, everything will post, include their signature and the message will not have any formatting. - If an employee wants to respond via email, there is nothing in the email to identify the reply as being private or public. - There is no ability to forward emails into the project. Since there is no ability to share private communications with certain clients, payroll conversations become difficult to properly document. - The "what's new" section doesn't just include product updates, but updates on how successful they've been at raising money. I haven't come across this on other platforms and feel it's unnecessary. - The shared space section where you and a client can work on items together only allows for one document, so there is no value in this feature for us.

Switched from

[GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

The decision was made by management to find a tool that combined a client facing application with a project management application.

Review Source

RC

Robert-Gabriel C.  
Software Implementation Specialist  
Computer Software  
Used the software for: 6-12 months

### "User friendly, transparency and fast"

September 9, 2024

5.0

Easy to understand and use and working with the clients directly thru this program and understanding the tasks easier that over the phone

Pros

The transparency between the company and clients

Cons

All notifications that we receive for each task, when a case is assign

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We merged the two programs, not total switch

Review Source

AC

Anna C.  
Client Success Coach  
Marketing and Advertising  
Used the software for: 1-2 years

### "Effective Project Management Tool"

October 15, 2024

5.0

Great experience! Very detailed but easy to use.

Pros

I like the level of detail and varying tools you can use, such as setting deadlines and assigning roles/statuses to tasks.

Cons

I wish you could "hide" completed phases on your screen to take up less room on your screen.

Review Source

HB

Harsh B.  
Associate Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Project Onboarding/client onboarding and timesheets"

August 4, 2024

4.0

It was very helpfull in terms of onboarding projects and timeline updates, and also clients onboarding on the rocketlane made the weekly updates sending task so easy and the project timelines can be updated, as well as all the update messages to be sent to all the project stakeholders

Pros

The UI is great, and the features that are added are so handy to use, as are the product updates we get.

Cons

There is one thing i observed: when i am using the product on 2 tabs simultaneously, the project updates or changes i made in the first tab don't gets reflected on the second tab and i might end up losing the timesheet data which i have filled out.

Review Source

RR

Robin R.  
Business Analyst  
Automotive  
Used the software for: 1-2 years

### "Rocking Rocketlane"

July 24, 2024

5.0

It's a complete project management tool.

Pros

The following are the key features : 1) Efficiency and time saving. 2) It's complete tool for project management. 3) Manage capacity column. 4) CSAT sections for the projects. 5) Customers friendly 6)Easy to use.

Cons

So if we select any pre build project template we cant re arrange its projects phases.

Review Source

SJ

Shubhi J.  
FC  
Information Services  
Used the software for: 1-2 years

### "Rocketlane review"

September 2, 2024

5.0

I have been using rocketlane since last year and I must say it's easy to use.

Pros

Its reporting feature, it is really good and easy to use

Cons

It would be good if we are able to submit timesheets for weekends

Review Source

TS

Tamilarasan S.  
Functional Consultant  
Computer Software  
Used the software for: 1-2 years

### "A Positive Experience with Enhanced Features"

August 29, 2024

5.0

Previously, we used OpenAir, but last year we received a message saying that Rocketland would replace it. At the time, I wondered why we needed a new app. However, over the past year, I have found Rocketland to be very useful and user-friendly. Nowadays, I’ve forgotten the name of the old app, but Rocketland is truly impressive. I can make multiple entries and even add rows from the previous week; it's really awesome.

Pros

I can make multiple entries and even add rows from the previous week.

Cons

Once timesheet approved, we got email, but in app there is no status column

Review Source

AJ

Ajeet J.  
Senior Software Engineer  
Automotive  
Used the software for: 2+ years

### "Rocketlane Rocks"

July 24, 2024

5.0

Very Good i really like the product very much

Pros

i most like about Rocketlane, 1. Easy to fill the timesheet. 2. Easy to manage my Project. 3. Easy to collab with my team on a project

Cons

Nothing as of i feel evertying is awesome but sometime i feel lag during filling timesheet

Review Source

PJ

Paresh J.  
Senior Manager – Technical Support  
Computer Software  
Used the software for: 1-2 years

### " Rocketlane- Review"

August 26, 2024

5.0

With this application, now easy to manage our projects.

Pros

A very good application for Project Management.

Cons

Nothing to dislike. Application is very good.

Review Source

RG

Rashmi G.  
Lead functional Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazing Experience with Rocketlane"

August 29, 2024

5.0

Good and easy to use and accessibility.

Pros

Its easy to use and accessibility, and provides good platform to capture the divisions of multiple projects and time spent in it.

Cons

Look of the application, it feels very basic.

Switched from

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

Simple and effective usage needed and hence shifted to Rocketlane.

Review Source

KH

Kevin H.  
Senior Consultant  
Computer Software  
Used the software for: 6-12 months

### "Outstanding project management tool"

July 29, 2024

4.0

Pros

Rocketlane has been a breath of fresh air for our customers and internal teams. The tool is easy to use and engaging. This has helped to deliver projects in a time pressured environment. I look forward to continuing using Rocketlane for years to come.

Cons

Nothing at all. The tool is simple to use and I can not offer any constructive feedback.

Review Source

AG

Ankur G.  
Sr. Principal  
Computer Software  
Used the software for: 6-12 months

### "Excellent tool to keep track and stay in compliance and commitments"

July 19, 2024

5.0

Project tracking is easy Very intivutive interface

Pros

Excellent tool to keep track and stay in compliance and commitments

Cons

No mobile interface to ease to manage. I wish they have mobile add or direct link in the email to update or approve.

Review Source

RM

Ritik M.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Ritik's Review"

September 13, 2024

5.0

Working with Rocketlane has been smooth and easier.

Pros

It makes the project management easier.

Cons

Sometimes while checking the older data the processing is very slow.

Review Source

PK

Prakruthi K.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Excellent project management and client onboarding platform"

September 10, 2024

4.0

Pros

Collaboration tools and client onboarding

Cons

customer support and initial setup is a bit complex

Review Source

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