# Page 2 | Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rocketlane the right Resource Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232772/Rocketlane/reviews --- Rocketlane 4.7 (127) [View alternatives](https://www.capterra.com/p/232772/Rocketlane/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Page 2 - Reviews of Rocketlane ## Showing most helpful reviews Showing 26-50 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jon L. Solution Architect Information Technology and Services Used the software for: 6-12 months ### "Solution Architect" June 6, 2025 4.0 Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier Pros Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time Cons Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it Switched from [Hero by Vivun](https://www.capterra.com/p/190235/Hero/) Too many duplicate projects in Vivun. Led to confusion Review Source AP Andy P. Consultant Computer Software Used the software for: Less than 6 months ### "Simple to Use" June 2, 2025 5.0 The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs. Pros The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted. Cons It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane Switched from [iDocs Suite](https://www.capterra.com/p/134880/iDocs-Suite/) iDocs was not at all intuitive and would lose data between saves Review Source CF Camencia F. Sales, Marketing and research, App testing, Broadcasting and entertainment Broadcast Media Used the software for: I used a free trial ### "Lane Force" July 22, 2025 5.0 It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third. Pros Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome. Cons As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike. Switched from [Scoro](https://www.capterra.com/p/142042/Scoro/) Only because they integrated the new AI system, was I sold on this software. Review Source GD Gerrit D. Solutions Engineer Computer Software Used the software for: Less than 6 months ### "Great all-encompassing project management" December 12, 2024 4.0 Pros It's great to have time tracking, project management, and customer communications all in one platform. Cons Migrating from out previous system was a beast. Switched from [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) The time tracking feature is better than GuideCx's and the platform is much faster and has less outages. Review Source RP Rishav P. Senior Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Easiest efficient tool for project delivery." December 3, 2024 5.0 Great, having used other project management softwares - this is clearly one of the better ones. Pros Ease of access through simplified UI navigation. Cons Timesheet, hours can be auto pulled based on project allocation. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I switched my organisation where I was using the other tools. Review Source RC Romeo C. Engagement Manager Computer Software Used the software for: Less than 6 months ### "Rocketlane working great for us" December 18, 2024 5.0 The onboarding experience was great. Our team is up and running Pros The ease of use for both users and administrators makes this a good product Cons It would be more ideal if there were better ways to tailor the customer view Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira was not that good. We needed a real PSA tool Review Source Pablo C. Solution Designer Information Technology and Services Used the software for: 6-12 months ### "Easy to use" October 3, 2024 5.0 Pros Easy to use and intuitive UI. Easiest way to track time toward tasks with google calendar integration. Cons Not many drag and drop features for ordering tasks Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Smartsheet was not a good fit for our business Review Source MD Marco D. Sr. Project Manager Computer Software Used the software for: Less than 6 months ### "A User-Friendly Platform with Effective Functionalities" August 12, 2024 5.0 Rocketlane has effectively addressed the challenge of managing multiple platforms by consolidating up to four different tools into a single, unified system. This integration has streamlined our operations, enhancing communication and coordination across teams. By eliminating the need for disparate platforms, Rocketlane has improved our efficiency and productivity, allowing us to focus more on our core tasks and less on managing multiple systems. Pros Rocketlane stands out for its user experience (UX), which is exceptionally simple and intuitive. The platform's ease of use and rapid system performance streamline our processes efficiently. Additionally, several functionalities are thoughtfully designed and align perfectly with our needs, enhancing our operational effectiveness. This combination of simplicity, speed, and well-conceived features makes Rocketlane a valuable tool for our team. Cons While Rocketlane offers several valuable features, there are some areas that could be improved. The reporting capabilities are too basic, limiting our ability to generate even simple reports. Key functionalities such as adding formulas and using filters with both OR and AND conditions together are missing. Additionally, there is no automation for aggregated reminders to team members, which would allow us to include multiple projects in a single reminder email when they do not meet certain criteria. Addressing these issues would significantly enhance the platform's usability and effectiveness. Alternatives considered [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) Reason for choosing Rocketlane platform was faster and better UX. the integration with SF is easier and ootb forms Switched from [Certinal](https://www.capterra.com/p/251266/Certinal/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) to consolidated those two products into one Review Source AR Ariel R. Operations Engineer Financial Services Used the software for: Less than 6 months ### "A great experience, cool team!" November 4, 2024 4.0 Pros The team was great, they were very helpful. Cons A little bit of steep learning/setup curve. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira was too hard to use. So we switched to Rocketlane. Review Source AC Anna C. Client Success Coach Marketing and Advertising Used the software for: 1-2 years ### "Effective Project Management Tool" October 15, 2024 5.0 Great experience! Very detailed but easy to use. Pros I like the level of detail and varying tools you can use, such as setting deadlines and assigning roles/statuses to tasks. Cons I wish you could "hide" completed phases on your screen to take up less room on your screen. Review Source DT David T. CSM Education Management Used the software for: 1-2 years ### "Just What a CSM Needs" September 3, 2024 5.0 I love this tool! While there are definitely many different areas of improvement, I love the value that Rocketlane adds to my general daily work as a Success Manager who also handles client onboarding/implementation of the product. Pros All the relevant integrations that I need Cons Not all the integrations are at the level that I want out of them, but they are trending better. Review Source RC Robert-Gabriel C. Software Implementation Specialist Computer Software Used the software for: 6-12 months ### "User friendly, transparency and fast" September 9, 2024 5.0 Easy to understand and use and working with the clients directly thru this program and understanding the tasks easier that over the phone Pros The transparency between the company and clients Cons All notifications that we receive for each task, when a case is assign Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We merged the two programs, not total switch Review Source IV Igor V. Solution Architect Computer Software Used the software for: Less than 6 months ### "Ease of use and activities import" October 16, 2024 5.0 We use Rocketplane to report project hours as part of onboarding or professional services activity. Pros Ease of use and ability to import activities from Google Calendar Cons I'm not a Rocketlane admin so not sure if this is setup-related but I'm getting too much communication daily on each project even if the task is not related to me. I would rather get a single daily email with all the projects ... Review Source SJ Shubhi J. FC Information Services Used the software for: 1-2 years ### "Rocketlane review" September 2, 2024 5.0 I have been using rocketlane since last year and I must say it's easy to use. Pros Its reporting feature, it is really good and easy to use Cons It would be good if we are able to submit timesheets for weekends Review Source HB Harsh B. Associate Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Project Onboarding/client onboarding and timesheets" August 4, 2024 4.0 It was very helpfull in terms of onboarding projects and timeline updates, and also clients onboarding on the rocketlane made the weekly updates sending task so easy and the project timelines can be updated, as well as all the update messages to be sent to all the project stakeholders Pros The UI is great, and the features that are added are so handy to use, as are the product updates we get. Cons There is one thing i observed: when i am using the product on 2 tabs simultaneously, the project updates or changes i made in the first tab don't gets reflected on the second tab and i might end up losing the timesheet data which i have filled out. Review Source TS Tamilarasan S. Functional Consultant Computer Software Used the software for: 1-2 years ### "A Positive Experience with Enhanced Features" August 29, 2024 5.0 Previously, we used OpenAir, but last year we received a message saying that Rocketland would replace it. At the time, I wondered why we needed a new app. However, over the past year, I have found Rocketland to be very useful and user-friendly. Nowadays, I’ve forgotten the name of the old app, but Rocketland is truly impressive. I can make multiple entries and even add rows from the previous week; it's really awesome. Pros I can make multiple entries and even add rows from the previous week. Cons Once timesheet approved, we got email, but in app there is no status column Review Source CP Cara P. Workforce Manager Hospital & Health Care Used the software for: 1-2 years ### "An excellent Implementation System " July 29, 2024 5.0 It has been a great learning experience and I am currently working on learning even more! Pros Rocketlane allows us to personalize our project environments while tracking our employee's involvement on a granular level. I can also see our team's utilization and make better resourcing decisions based on their availability. Cons I wish there were not so many bugs recently, but I will say the customer service is EXCELLENT and any issues I report are always fixed very quickly and with a smile. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) This was more conducive to a shared project environment. We also like the integrations to Salesforce! Review Source JS Jodie S. Sr Product Specialist Computer Software Used the software for: Less than 6 months ### "Rocketlane Review - By someone that is client facing and uses the tool daily. Very eager to update this review, as improvements are made!" July 9, 2024 2.0 Overall, I've enjoyed working with the Rocketlane team and feel that there are upcoming updates that will really make a difference and improve the experience for those with roles similar to mine. I do think that Rocketlane would be a great tool for companies that do not have as much customer interaction as our company. I also think it's great for management, as it does a lot of great resource allocation. After working with the platform for close to two months and being part of a pilot program, I feel I have the experience necessary to provide this feedback. It was only today, after receiving an email from Rocketlane Support, that I decided to leave a review. The email was to inform me that they will not be investigating a solution that would allow for users to mute the jarring notification sound that occurs anytime someone from support responds to your chat. The expectation is I close down all browsers with Rocketlane, any time I'm on a client call and update the specific tab that I'm presenting, to not receive notification sounds. This doesn't seem typical of a product that has a client presentation mode. I really do plan on coming back to make updates as the system improves. Pros In theory, it's great. There are many features that will help certain team members, for example, the employee allocated resource tool seems great and the time tracking feature really excels. The ability to customize the projects into certain lists is helpful. Cons As a client facing user, who needs to post meeting minutes, communicate with clients, actively working 3-5 projects at a time, with a role on roughly 10 other projects that only requires me to update one task, I find the system has quite a way to go to be robust enough to replace other client facing tools. I'll list out the various items I've encountered since we began using the tool. - If a client shares their login URL with someone else and they both click it, they are both registered to that email and it's not an easy process to undo this. - All training videos have music playing in the background with no ability to silence it. I found it very distracting. - No ability to send private communication to any users. Therefore, communications on sensitive topics (such as payroll) need to be handled outside of Rocketlane. - When adding files to the same project, Rocketlane does not version them. When trying to use their filter to determine the correct file by date, the chronological filter does not work properly. - Clients are confused about where they should communicate because there are so many different options available. And since you can't be certain a client will tag you, you have to agree to receive almost all communication. - If you work multiple roles (Ex, you oversee certain aspects of 1 project, but are the main contact for another) there is no ability to determine notifications per project. It's overwhelming to have to sift through everything received. - Since you have to enable all notifications, I've had to set up email rules to try and reduce how much hits my inbox. I reached out to support for advice and they were able to share tips for Gmail but were unable to give directions for Outlook. Despite trying a variety of filters, I still cannot get it to always work, and despite requesting if someone at rocketlane might be able to assist since our entire company uses outlook, this request has never been fulfilled. - When reporting issues to Rocketlane, they will ping you and chat bubble comes up. The sound is very loud and jarring. Rocketlane does not have internal controls for this, and as a user, you need to update your browser settings. Unfortunately, not all browsers have this setting, and it needs to be completed per tab in some cases. To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. - When on client calls using "Presentation" mode, you cannot make any updates. This means if you want to update something while on the call with a client, they will see the entire board, including the private items they aren't supposed to see. - When using their special features, like @@ to link something, it lists everything that is possible, but not the stage of the project, so unless you have everything named very uniquely, this because challenging. - If someone responds via email, everything will post, include their signature and the message will not have any formatting. - If an employee wants to respond via email, there is nothing in the email to identify the reply as being private or public. - There is no ability to forward emails into the project. Since there is no ability to share private communications with certain clients, payroll conversations become difficult to properly document. - The "what's new" section doesn't just include product updates, but updates on how successful they've been at raising money. I haven't come across this on other platforms and feel it's unnecessary. - The shared space section where you and a client can work on items together only allows for one document, so there is no value in this feature for us. Switched from [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) The decision was made by management to find a tool that combined a client facing application with a project management application. Review Source RR Robin R. Business Analyst Automotive Used the software for: 1-2 years ### "Rocking Rocketlane" July 24, 2024 5.0 It's a complete project management tool. Pros The following are the key features : 1) Efficiency and time saving. 2) It's complete tool for project management. 3) Manage capacity column. 4) CSAT sections for the projects. 5) Customers friendly 6)Easy to use. Cons So if we select any pre build project template we cant re arrange its projects phases. Review Source PJ Paresh J. Senior Manager – Technical Support Computer Software Used the software for: 1-2 years ### " Rocketlane- Review" August 26, 2024 5.0 With this application, now easy to manage our projects. Pros A very good application for Project Management. Cons Nothing to dislike. Application is very good. Review Source PK Prakruthi K. Software Engineer Computer Software Used the software for: 1-2 years ### "Excellent project management and client onboarding platform" September 10, 2024 4.0 Pros Collaboration tools and client onboarding Cons customer support and initial setup is a bit complex Review Source TS Todd S. Manager, Customer Success Computer Software Used the software for: 1-2 years ### "Easy, intuitive project management software" August 12, 2024 4.0 Pros Rocketlane is very easy to use and is intuitive to my customers. Cons Wish it would include more CRM features. Review Source KH Kevin H. Senior Consultant Computer Software Used the software for: 6-12 months ### "Outstanding project management tool" July 29, 2024 4.0 Pros Rocketlane has been a breath of fresh air for our customers and internal teams. The tool is easy to use and engaging. This has helped to deliver projects in a time pressured environment. I look forward to continuing using Rocketlane for years to come. Cons Nothing at all. The tool is simple to use and I can not offer any constructive feedback. Review Source RM Ritik M. Consultant Information Technology and Services Used the software for: 6-12 months ### "Ritik's Review" September 13, 2024 5.0 Working with Rocketlane has been smooth and easier. Pros It makes the project management easier. Cons Sometimes while checking the older data the processing is very slow. Review Source AG Ankur G. Sr. Principal Computer Software Used the software for: 6-12 months ### "Excellent tool to keep track and stay in compliance and commitments" July 19, 2024 5.0 Project tracking is easy Very intivutive interface Pros Excellent tool to keep track and stay in compliance and commitments Cons No mobile interface to ease to manage. I wish they have mobile add or direct link in the email to update or approve. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.