# Page 3 | Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Rocketlane the right Professional Services Automation solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232772/Rocketlane/reviews

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Rocketlane

4.7 (127)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Rocketlane

## Showing most helpful reviews

Showing 51-75 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Manish C.  
Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Elevating Task Management and Project Collaboration"

July 21, 2024

5.0

Pros

User-friendly and intuitive interface Comprehensive task and project management features Strong collaboration tools with real-time communication Customizable project templates Seamless integration with popular tools Robust time tracking and reporting capabilities

Cons

I believe Rocketlane could improve the speed of its tools, as they occasionally lag.

Review Source

SP

Susant P.  
Project Manager II  
Computer Software  
Used the software for: 2+ years

### "One Stop Solution"

July 17, 2024

4.0

Pros

Its a stop solution for client onboarding, the collaboration between parties is pretty high. It also helps in storing all the project collaterals in one place.

Cons

Allow an option for the client to add a task.

Review Source

SR

Siddhant R.  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Project Management : Rocketlane"

July 25, 2024

5.0

Pros

The ability to manage various client in onboarding phase without getting confused and tagging each one of them to get the fastest response. It is a highly functional tool which never leaves me out of the conversation and keep my onboarding very smooth.

Cons

I am mainly using it at a level where I am user so I am not being able to get around to find the limitation with the tool. However I would like this tool to have a dark theme available.

Review Source

SM

Shubham M.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Rocketlane Review"

September 2, 2024

5.0

Easy to manage and follow up on assigned tasks.

Pros

Lucid and Simple. Good to manage multiple projects

Cons

More fields should be added and integrations with MS365 ServiceNow and Salesforce

Review Source

HT

Harikrishnan T.  
Senior Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Magic with Rocketlane"

July 12, 2024

5.0

Pros

The User experience is very Good and the UIs are more modernized.

Cons

The speed sometimes is very low and the Mobile app don't have all the Web features.

Review Source

NF

Neil F.  
Onboarding Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Project Management"

July 29, 2024

4.0

Pros

It is designed extremely well in terms of keeping everything together. Clear visual language and support.

Cons

It can be a tad slow sometimes, and I would appreciate some more color in the design.

Review Source

VR

Verified Reviewer  
CSM  
Information Technology and Services  
Used the software for: 6-12 months

### "Enhance your Onboarding Experience!"

July 29, 2024

5.0

Pros

Rocketlane seamlessly integrates with the requirement for managing the onboarding projects and aligning the resources

Cons

So far everything on the tool is working very well for me.

Review Source

ET

Emilie T.  
Professional Services  
Management Consulting  
Used the software for: 6-12 months

### "Super tool"

July 29, 2024

5.0

Pros

Easy of using - very intuitive and easy to grasp

Cons

Sharing options for external contacts - would like more control

Review Source

Samuel S.  
Systems Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Real-Time Project Management and Customer Success"

May 6, 2024

4.0

This is truly an amazing tool for real-time project management and customer success. We had 0 issues with implementing it; the interface makes complex functionality feel simple to any user; it offers highly customizable workflows; full automation; among many other killer features. We really love Rocketlane, and we're sure the performance and reporting capabilities will catch up with all the wonderfulness soon.

Pros

Rocketlane's ease of use, real-time data and reporting capabilities, task progress tracking, collaboration tools, and customer support features greatly improve productivity, efficiency, and project outcomes.

Cons

The application feels laggy sometimes, and there is room for reporting capability improvements.

Reason for choosing Rocketlane

Besides Rocketlane being the best for us at real-time management and visibility, the automation capabilities and clear and intuitive interface, make it an easy and sound Yes.

Review Source

DD

Dhiraj D.  
Senior Data Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective and efficient tool"

September 10, 2024

5.0

Overall i am very satisfied with it as it eases my life of assigning and completing projects/tasks effectively and timely.

Pros

Ease of assigning tasks and following up with the clients.

Cons

It can be complex for new users. Navigating through its features and setting up projects might require a bit of time and effort.

Review Source

RK

Rajesh K.  
Head of Service delivery  
Information Technology and Services  
Used the software for: 6-12 months

### "Improvement Areas "

February 22, 2024

4.0

So far it’s been a mixed experience. The ability to track time has been of great use till now. We still need to use the room to the full potential

Pros

Driving project life cycle effectively Optimisation Efficiency tracking Resource allocation Driving customer engagement Documentation and standardisation

Cons

The flexibility to make changes Tracking customer facing time for the resource Analytics needs to be improved

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/)

Reason for choosing Rocketlane

Ease of use and features. Ability to track task level effort. Bi-directional tool where customers get transparency on a project.

Review Source

VR

Verified Reviewer  
CS Ops Manager  
Computer Software  
Used the software for: Less than 6 months

### "A good tool to Turbocharge - Customer Onboarding and Project Management"

February 29, 2024

5.0

Pros

Rocketlane is really helpful for making things run smoothly for customer onboarding and managing internal projects. Tracking the project pulse and timeline helps to make prompt decisions, ensuring the success of the project.

Cons

So far, I haven't noticed any issues. However, if a challenge arises, Rocketlane has a supportive team who is ready to offer solutions.

Review Source

GM

Garv M.  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Rocketlane Efficiency Review"

March 7, 2024

5.0

Rocketlane offers a user-friendly interface that is easy to navigate, making it simple for teams to onboard quickly and start using the platform effectively.

Pros

Intuitive Interface Centralized Project Management Integration Capabilities Automation and Efficiency

Cons

Some users may find Rocketlane's features initially overwhelming, requiring time to familiarize themselves with the platform and its functionalities.

Review Source

KN

Kaustubh N.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to manage tasks on multiple projects at a time"

March 8, 2024

5.0

My experience with Rocketlane has been positive. The user-friendly interface and robust features streamlined project management and collaboration.

Pros

It is highly convenient and user-friendly to employ this platform for project management and project tracking purposes. The intuitive user interface enhances the overall user experience, making it a seamless and efficient tool for overseeing and monitoring projects.

Cons

Customization options are somewhat limited thye can be improved.

Review Source

SB

Salvatore B.  
HR Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "My Experience With Rocketlane"

April 30, 2024

5.0

Pros

It makes onboarding easy and also handled workflow management easy

Cons

It has considerably met our needs and no major flaws experienced.

Review Source

VR

Verified Reviewer  
Program Manager  
Information Services  
Used the software for: 6-12 months

### "End-to-End Project Management Tool"

February 28, 2024

4.0

Pretty happy as a PM, Delivery Manager as it makes it easier to track various facets of the project.

Pros

It provides various aspects of managing a project in under 1 roof

Cons

it is slow at times, not sure if it is the tenant issue or what, but my colleagues and I have had slowness issue.

Review Source

SY

Sachi Y.  
Customer Success Manager  
Computer Software  
Used the software for: 1-2 years

### "A must have product for Team and Client Management"

February 22, 2024

5.0

Very good. I needn't track bunch of folders, spreadsheets and Emails to manage my clients. The team internally collaborates well too. One screen, all solutions.

Pros

Ease to work with different stakeholders, all at one place. Task management and follow ups are transparent.

Cons

I do not have any issues with Rocketlane so far. It addresses all my day-to-day requirements pretty well

Reason for choosing Rocketlane

The UI is the best part. I also found out the files section game changing as all our docs are at one place now.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Rocketlane's UI is much more efficient and useful for us

Review Source

Syed U.  
Customer Success manager  
Information Technology and Services  
Used the software for: 2+ years

### "Tool to manage project and track all the things happening in a project end to end"

February 23, 2024

4.0

Pros

Task Management Task scheduling Management Templates

Cons

It's difficult to toggle between 2 different projects, it would have been great if they gave a simple switch option to toggle. The current templates are outdated should have multiple to choose from, whether it's onboarding a client, doing POC, and so on.

Review Source

MK

Mansi K.  
Software development engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Happy User!"

March 1, 2024

4.0

Rocketlane very effectively solves project management issues. Particularly for me, Rocketlane timesheets have made it really convenient to keep track of my time and all tasks I have worked on the entire week.

Pros

The best thing about Rocketlane is its user-friendly dashboards. Rocketlane has made project management and collaboration, and task assignments really convenient. Timesheet filling and submission have also become very easy with Rocketlane.

Cons

Overall Rockelane is really efficient and convenient in project management. But sometimes it gets stuck while adding multiple events from the calendar in the timesheets. Also, there should be some way such that recurring events to be added automatically to the timesheets.

Review Source

Tony G.  
Manager of Onboarding  
Marketing and Advertising  
Used the software for: 1-2 years

### "Rocketlane helps keep our onboarding on track and allows us to write customer docmentation for each unique setup"

February 27, 2024

5.0

Fantastic. Their support team helped us at every step of the way. Customers absolutely love it and comment on how great our onboardings are.

Pros

The ability to integrate with Salesforce and have multiple templates for various project types. When using the templates it's easy to tailor them to our customers needs.

Cons

It's not easy to manage dates. This is true for every project managment tool I've used. It would be nice for dates on specfic tasks to be optional and instead have dates for groups of tasks as milestones.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Baton](https://www.capterra.com/p/238951/Baton/)

Reason for choosing Rocketlane

Better features at a lower cost. Their support team was also much more responsive.

Review Source

SM

Stacey M.  
Vice President of Operations and Implementations  
Hospitality  
Used the software for: Less than 6 months

### "What a great tool!"

February 23, 2024

5.0

Over all our experience has been wonderful. The team is amazing, responsive, and they listen to feedback. The tool is solving so many of our problems, and is making our process better for both internal and external customers.

Pros

First and foremost, the support, success, engineering, and sales teams are amazing! The team is highly responsive, great problem solvers, and warm and welcoming. The tool itself meets our needs and has greatly reduced our time to value and increased our ROI. We love that we can create sub tasks and sub sub tasks, and dependencies. Finally, the customer view is so helpful!

Cons

Our only concern is that our Salesforce integration needs a bit of work. The concern is not an issue with Rocketlane, it is just the pains of connecting two tools. The Rocketlane team his highly focused on resolving the issue and has been fantastic!

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Rocketlane

The team's enthusiasm and the functionality met our needs.

Switched from

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We needed a more comprehensive tool that was multi-layered (able to create sub sub tasks etc).

Review Source

RR

Rishabh R.  
Solution Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice Product for Project planning and client Onboarding"

February 27, 2024

5.0

I like using rocketlane for my customer onboarding needs

Pros

I like the way how rocketlane easily brings to my home the tasks that i need to be on top of, I also like how we can have items separately tagged as private.

Cons

The Projects Overview page could be a bit more crisp

Review Source

VR

Verified Reviewer  
Onboarding Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Onboarding rocketlane was very easy"

February 22, 2024

5.0

Pros

Ease of use. I found it was very intuitive to manage projects and tasks. It was by far one of the best project management tools that i have used. It was also very easy to setup. It was also very easy to get in touch with their CSM for any queries on the product. Overall i had a great experience with the setup and is saving me a lot of time in keeping track of the project progress.

Cons

Maybe more slicing and dicing around reports and ability to customize them.

Alternatives considered

[ChurnZero](https://www.capterra.com/p/157980/ChurnZero/)

Reason for choosing Rocketlane

There was a self service portal view that customers could use and extensive functionalities in Rocketlane.

Review Source

sH

scottyh H.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Rocketlane Overview"

February 29, 2024

4.0

It has been good, as I continue to lean the product and its capabilities, the functionality of it becomes understandable.

Pros

Being flued and can track almost any projects.

Cons

It's very robust and the options can be overwhelming when trying to setup projects.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

The ability to use a customer portal feature to enhance customer communication and interactions. Also, the project management look and feel of the product, which allows us to manage projects and customer onboarding more efficiently.

Review Source

SL

Sanket L.  
Lead Software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Rocket lane makes life easier"

March 11, 2024

4.0

Pros

The ease of use is the best thing of rocket lane. The easy responsiveness from UI. and cool thing is its quick save.

Cons

If we can provide some good way to edit the description next to hours for all the entries.

Review Source

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