# Page 3 | Rocketlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rocketlane the right Resource Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232772/Rocketlane/reviews --- Rocketlane 4.7 (127) [View alternatives](https://www.capterra.com/p/232772/Rocketlane/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Page 3 - Reviews of Rocketlane ## Showing most helpful reviews Showing 51-75 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SC Sara C. Implementation Specialist Computer Software Used the software for: Less than 6 months ### "Great experience in Professional Services" September 9, 2024 5.0 Pros The intuitive Usage and autonomous creation of tasks and timelines. Cons Nothing! Everything works great and bugs are solved fast. Review Source MC Manish C. Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Elevating Task Management and Project Collaboration" July 21, 2024 5.0 Pros User-friendly and intuitive interface Comprehensive task and project management features Strong collaboration tools with real-time communication Customizable project templates Seamless integration with popular tools Robust time tracking and reporting capabilities Cons I believe Rocketlane could improve the speed of its tools, as they occasionally lag. Review Source NF Neil F. Onboarding Specialist Information Technology and Services Used the software for: 6-12 months ### "Project Management" July 29, 2024 4.0 Pros It is designed extremely well in terms of keeping everything together. Clear visual language and support. Cons It can be a tad slow sometimes, and I would appreciate some more color in the design. Review Source IP Ishwar P. Functional Consultent Information Technology and Services Used the software for: 6-12 months ### "Ishwar Prasad Review" August 19, 2024 5.0 Simple usage that we can complete the work very quickly Pros Simple usage that we can complete the work very quickly Cons Notification that no relevant which can be avoided Review Source SP Susant P. Project Manager II Computer Software Used the software for: 2+ years ### "One Stop Solution" July 17, 2024 4.0 Pros Its a stop solution for client onboarding, the collaboration between parties is pretty high. It also helps in storing all the project collaterals in one place. Cons Allow an option for the client to add a task. Review Source AY Anjali Y. system analyst Information Technology and Services Used the software for: 6-12 months ### "Best ticketing tool" July 15, 2024 5.0 Rocketlane is best ticketing tool, best Project management and time tracking Pros Project management and time tracking Cons we are not able to track user comments over email Review Source VR Verified Reviewer CSM Information Technology and Services Used the software for: 6-12 months ### "Enhance your Onboarding Experience!" July 29, 2024 5.0 Pros Rocketlane seamlessly integrates with the requirement for managing the onboarding projects and aligning the resources Cons So far everything on the tool is working very well for me. Review Source ET Emilie T. Professional Services Management Consulting Used the software for: 6-12 months ### "Super tool" July 29, 2024 5.0 Pros Easy of using - very intuitive and easy to grasp Cons Sharing options for external contacts - would like more control Review Source RS Rahul S. Manager - Operations and Projects Information Technology and Services Used the software for: 1-2 years ### "Fastest growing PSA tool in the entire market, with great features. " February 27, 2024 5.0 Nothing short of "breathtaking". It is one of the fastest growing PSA tools in the market and the speed of execution has been immense. Pros The speed of execution at which the product team is shipping new features, every month has been a key takeaway for me on the Rocketlane tool as well as the team at Rocketlane. The team is truly focused on making the customers succeed and gave individual attention to the asks that we had in terms of features. Cons Nothing specific except the lack of customer success features. Rocketlane should now focus on building its customer success module wherein, it can become a one-stop shop for all customer success and PSA organizations. Alternatives considered [Professional Services Cloud](https://www.capterra.com/p/99830/Professional-Services-Cloud/)[ChurnZero](https://www.capterra.com/p/157980/ChurnZero/)[Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Rocketlane We found Rocketlane capable of having both functionalities of customer success, project management, and PSA within one umbrella. Switched from [ClientSuccess](https://www.capterra.com/p/157971/ClientSuccess/)[monday.com](https://www.capterra.com/p/147657/monday-com/) We wanted to bring down the number of tools in our tool stacks. In addition, while switching to Rocketlane, we saved a small bit on the costs, as well. Review Source VR Verified Reviewer Program Manager Information Services Used the software for: 6-12 months ### "End-to-End Project Management Tool" February 28, 2024 4.0 Pretty happy as a PM, Delivery Manager as it makes it easier to track various facets of the project. Pros It provides various aspects of managing a project in under 1 roof Cons it is slow at times, not sure if it is the tenant issue or what, but my colleagues and I have had slowness issue. Review Source Samuel S. Systems Engineer Information Technology and Services Used the software for: Less than 6 months ### "Real-Time Project Management and Customer Success" May 6, 2024 4.0 This is truly an amazing tool for real-time project management and customer success. We had 0 issues with implementing it; the interface makes complex functionality feel simple to any user; it offers highly customizable workflows; full automation; among many other killer features. We really love Rocketlane, and we're sure the performance and reporting capabilities will catch up with all the wonderfulness soon. Pros Rocketlane's ease of use, real-time data and reporting capabilities, task progress tracking, collaboration tools, and customer support features greatly improve productivity, efficiency, and project outcomes. Cons The application feels laggy sometimes, and there is room for reporting capability improvements. Reason for choosing Rocketlane Besides Rocketlane being the best for us at real-time management and visibility, the automation capabilities and clear and intuitive interface, make it an easy and sound Yes. Review Source DD Dhiraj D. Senior Data Analyst Information Technology and Services Used the software for: 1-2 years ### "Effective and efficient tool" September 10, 2024 5.0 Overall i am very satisfied with it as it eases my life of assigning and completing projects/tasks effectively and timely. Pros Ease of assigning tasks and following up with the clients. Cons It can be complex for new users. Navigating through its features and setting up projects might require a bit of time and effort. Review Source SY Sachi Y. Customer Success Manager Computer Software Used the software for: 1-2 years ### "A must have product for Team and Client Management" February 22, 2024 5.0 Very good. I needn't track bunch of folders, spreadsheets and Emails to manage my clients. The team internally collaborates well too. One screen, all solutions. Pros Ease to work with different stakeholders, all at one place. Task management and follow ups are transparent. Cons I do not have any issues with Rocketlane so far. It addresses all my day-to-day requirements pretty well Reason for choosing Rocketlane The UI is the best part. I also found out the files section game changing as all our docs are at one place now. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Rocketlane's UI is much more efficient and useful for us Review Source Sreeram K. Customer Success Manager Marketing and Advertising Used the software for: 1-2 years ### "A Really Well thought out tool" February 20, 2024 5.0 Really good experience overall. Helped eliminate multiple different channels of communication and helped create a single source of truth. Pros When I use Rocketlane, one of the things that strike me is how many of my use cases are always met. When I generally use any project management tool, they would always lack in certain features and it is not easy to build a tool like that as project management in itself is a fairly diverse area with certain checks that some folks would need to do. Rocketlane feels very customisable and one of my favorite parts of the tool is the ease of collaboration. Live chat and thread-like features help you coordinate better. We use it in onboarding and coordinating between multiple teams and also having a client-facing view is extremely tricky but Rocketlane does the job beautifully! I am also a big fan of the ability to integrate with other channels and the ability to be the single source of truth! Cons The UX initially was very confusing. It does take some learning curve to reach a flow state in the UX but i think that comes with the complexity of the product. Review Source Tony G. Manager of Onboarding Marketing and Advertising Used the software for: 1-2 years ### "Rocketlane helps keep our onboarding on track and allows us to write customer docmentation for each unique setup" February 27, 2024 5.0 Fantastic. Their support team helped us at every step of the way. Customers absolutely love it and comment on how great our onboardings are. Pros The ability to integrate with Salesforce and have multiple templates for various project types. When using the templates it's easy to tailor them to our customers needs. Cons It's not easy to manage dates. This is true for every project managment tool I've used. It would be nice for dates on specfic tasks to be optional and instead have dates for groups of tasks as milestones. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Baton](https://www.capterra.com/p/238951/Baton/) Reason for choosing Rocketlane Better features at a lower cost. Their support team was also much more responsive. Review Source SM Stacey M. Vice President of Operations and Implementations Hospitality Used the software for: Less than 6 months ### "What a great tool!" February 23, 2024 5.0 Over all our experience has been wonderful. The team is amazing, responsive, and they listen to feedback. The tool is solving so many of our problems, and is making our process better for both internal and external customers. Pros First and foremost, the support, success, engineering, and sales teams are amazing! The team is highly responsive, great problem solvers, and warm and welcoming. The tool itself meets our needs and has greatly reduced our time to value and increased our ROI. We love that we can create sub tasks and sub sub tasks, and dependencies. Finally, the customer view is so helpful! Cons Our only concern is that our Salesforce integration needs a bit of work. The concern is not an issue with Rocketlane, it is just the pains of connecting two tools. The Rocketlane team his highly focused on resolving the issue and has been fantastic! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Rocketlane The team's enthusiasm and the functionality met our needs. Switched from [Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) We needed a more comprehensive tool that was multi-layered (able to create sub sub tasks etc). Review Source RK Rajesh K. Head of Service delivery Information Technology and Services Used the software for: 6-12 months ### "Improvement Areas " February 22, 2024 4.0 So far it’s been a mixed experience. The ability to track time has been of great use till now. We still need to use the room to the full potential Pros Driving project life cycle effectively Optimisation Efficiency tracking Resource allocation Driving customer engagement Documentation and standardisation Cons The flexibility to make changes Tracking customer facing time for the resource Analytics needs to be improved Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Rocketlane Ease of use and features. Ability to track task level effort. Bi-directional tool where customers get transparency on a project. Review Source RR Rishabh R. Solution Engineer Information Technology and Services Used the software for: 6-12 months ### "Nice Product for Project planning and client Onboarding" February 27, 2024 5.0 I like using rocketlane for my customer onboarding needs Pros I like the way how rocketlane easily brings to my home the tasks that i need to be on top of, I also like how we can have items separately tagged as private. Cons The Projects Overview page could be a bit more crisp Review Source VR Verified Reviewer Onboarding Manager Information Technology and Services Used the software for: 6-12 months ### "Onboarding rocketlane was very easy" February 22, 2024 5.0 Pros Ease of use. I found it was very intuitive to manage projects and tasks. It was by far one of the best project management tools that i have used. It was also very easy to setup. It was also very easy to get in touch with their CSM for any queries on the product. Overall i had a great experience with the setup and is saving me a lot of time in keeping track of the project progress. Cons Maybe more slicing and dicing around reports and ability to customize them. Alternatives considered [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) Reason for choosing Rocketlane There was a self service portal view that customers could use and extensive functionalities in Rocketlane. Review Source sH scottyh H. Customer Success Manager Information Technology and Services Used the software for: 6-12 months ### "Rocketlane Overview" February 29, 2024 4.0 It has been good, as I continue to lean the product and its capabilities, the functionality of it becomes understandable. Pros Being flued and can track almost any projects. Cons It's very robust and the options can be overwhelming when trying to setup projects. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) The ability to use a customer portal feature to enhance customer communication and interactions. Also, the project management look and feel of the product, which allows us to manage projects and customer onboarding more efficiently. Review Source SL Sanket L. Lead Software engineer Information Technology and Services Used the software for: 1-2 years ### "Rocket lane makes life easier" March 11, 2024 4.0 Pros The ease of use is the best thing of rocket lane. The easy responsiveness from UI. and cool thing is its quick save. Cons If we can provide some good way to edit the description next to hours for all the entries. Review Source SV Sanjeev V. BOH Consultant Information Technology and Services Used the software for: 1-2 years ### "Rocketlane Iike Rocket with this easy to track the project"" March 3, 2024 5.0 The best part is all outcome for all the project as per the data is summed in the system which reduces the time and effort as well to mention the more report and helps to track the due time for the project and also inform the client of the same. Pros In this easy to track project along with client details we can set the number of days for the project and easy to work accordingly which helps to complete the project within the time frame and the client also can check the status of the project Cons Some time very slowness in the evening time. please add one more thing like any project set the overdue time 60days 90days so system will reminder me email or notification. Review Source DC Danny C. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Rocketlane is a great stakeholder management tool" March 5, 2024 5.0 It has been great having a tool which is simple to use yet very powerful. Pros Being able to provide a place for external stakeholders to collaborate with internal stakeholders and still maintain a wall between them for sensitive items. Cons It took time to get accustomed to the layout. Review Source kK kanhai K. Software Engineer Computer & Network Security Used the software for: 2+ years ### "Excellent tool for managing projects" March 8, 2024 5.0 really good experience while managing the tasks and projects Pros Excellent tool for managing projects and also the resources. Cons There is nothing as such that I can mention. Review Source GM Garv M. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Rocketlane Efficiency Review" March 7, 2024 5.0 Rocketlane offers a user-friendly interface that is easy to navigate, making it simple for teams to onboard quickly and start using the platform effectively. Pros Intuitive Interface Centralized Project Management Integration Capabilities Automation and Efficiency Cons Some users may find Rocketlane's features initially overwhelming, requiring time to familiarize themselves with the platform and its functionalities. 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