--- title: "Blink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blink Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/232774/Blink/" page_type: "product" language: "en" --- # Blink Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Blink ## What is Blink? Blink is an Enterprise Ordering Solution that enables restaurants, supermarkets, and cloud kitchens to launch their direct-to-consumer online ordering channels. Blink provides its customers with a branded ordering website & mobile app, and an advanced backend dashboard to manage and grow their orders. The Blink platform includes an Engagement Suite, Order Management, CRM System, and Fleet Management System, and also provides multiple Integrations with Payment, Logistics & Marketing partners. ## What is Blink used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blink?[Manage this product listing](https://www.g2.com/products/blink-co-blink/claim_requests/new?auto=true) ## Blink Overview Updated September 2026 AI summary Blink is an eCommerce platform designed for small businesses seeking to manage online ordering, food delivery, and restaurant operations. It combines order and inventory management, CRM, catalog and promotions management, and supports multi-channel marketing. Businesses benefit from mobile access, customizable templates, and integrations, with deployment options across web, desktop, and mobile devices to fit various operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blink 4.9 (10) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $50 Other, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 4.2 (332) Value For Money 4.9 (9) Value For Money 3.8 (290) Customer Service 4.6 (10) Customer Service 3.7 (268) ## Blink alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Square Online](https://www.capterra.com/p/275800/Square-Online/) [4.6 (332)](https://www.capterra.com/p/275800/Square-Online/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275800/Square-Online/) [Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) [4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) Highest Rated [DelivApp](https://www.capterra.com/p/211762/DelivApp/) [4.7 (10)](https://www.capterra.com/p/211762/DelivApp/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211762/DelivApp/) ## FAQs about Blink Overview ### Which roles and teams benefit most from Blink? Blink is most used by executives, operations leaders, IT managers, and marketing teams that need fast communication and clear coordination. C-suite leaders use it to align strategy and monitor execution, while IT and transformation managers support rollout and adoption. Marketing and creative roles use it to streamline updates, collaboration, and campaign workflows. Answer based on 10 reviews Overview ### What company size and specific industries is Blink built for? Blink is designed for restaurants, grocery stores and supermarkets, multi-brand cloud kitchens, food and beverage outlets, and other retail brands. The target audience is businesses in the retail and food service sectors, especially organizations operating across store locations, kitchen networks, or customer-facing outlets. Features and Usability ### What are the key features of Blink? Blink offers delivery management with delivery tracking, dispatch management, route management, and route optimization. It also includes order management, online ordering, inventory management, and shipping management, plus real-time reporting, alerts/notifications, access controls/permissions, and third-party integrations for eCommerce, CRM, and multi-channel workflows. Integrations ### Which third-party tools and platforms does Blink integrate with? Blink integrates with 10 third-party tools, including payment and commerce platforms like Apple Pay, Google Pay, Stripe, and Checkout.com; marketing tools like Mailchimp, Snapchat for Business, and TikTok; and business services such as Odoo, Twilio, SMSGlobal, and AppsFlyer. Getting Started and Support ### What training and onboarding options does Blink offer? Blink provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual guidance for self-paced review. Getting Started and Support ### What customer support options does Blink offer? Blink provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so user sentiment on response speed, helpfulness, or common issues cannot be summarized from the provided data. ## Features AI summary Based on 8,724 Restaurant Management reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Blink supports all three of the features reviewers value most: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders accurately from purchase through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently. Data Security 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Food Delivery Dispatching 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Dispatch food deliveries Blink 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.9 (9) Basic $50.00 Other,Per Month Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[ SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Co-Founder Education Management ### "Best way to increase the online sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2022 Overall we are happy with Blink. I liked the fact that we are getting so much at a nominal price considering the tech products available in this segment is very pricey. Pros The route planning of Blink Delivery helped us a lot in managing our daily deliveries. Generally, these features were available only at very high-pricey products. Overall inventory management and ordering channel are good as well. For us, it's super simple to use. Cons Nothing specific but small improvement over the templates would be a great addition to show the brand to the end customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Raima A. Fashion designer Apparel & Fashion ### "Blink user experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2021 Unforgettable Pros Seamless empowerment and revolutionary technologies Cons Lack of customisation and not enough features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Muhammad Ahsan A. COO IHOP Food & Beverages ### "A great facilitator " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 3, 2021 I am a happy customer who has been facilitated big time by Blink Pros It is easy to setup and has a good technical team that ensures the tech stack works without major bugs Cons The customer service element suffers from the general lethargy that Pakistani companies have. Fortunately, I have connections with the \[SENSITIVE CONTENT\] who is extremely helpful but if the solution wants to do well internationally, the DNA of the \[SENSITIVE CONTENT\] needs to get cloned into the CX team too Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sajid C. CEO Information Technology and Services ### "The best bang for the buck for restaurants and stores!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2021 Pros Blink has been meticulously built keeping restaurant's success as the core KPI. The easy of implementation and the level of detail in their analytics module is second to none. To top it off, their incredible support team makes sure that you remain at the winning side throughout the course of implementation and use of blink. Get onboard without a blink! Cons Timezone difference can make it a bit tricky but their CS time tries their best to accommodate everyone Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rizwan M. Growth and Strategy Consultant Consumer Services ### "Great Product For Restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 27, 2021 Pros Super quick setup, very easy to manage and use, great customer support. Reporting is well structured and provides clear business and operations reporting. Cons Support for local BIN numbers is missing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MI Murtaza I. Assistant Manager IT Food & Beverages ### "Espresso x Blink" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 Pros Easy to use hassle free online ordering portal for the customers. As for the backend it’s very user friendly for the staff to track and process orders. Cons Everything was smooth, even though the payment gateway comes with the online ordering portal you don’t have to sign up with any other third party vendor for payment gateway. The features are almost there I would suggest to add dual tax profile options for products and maybe some discount options like buy 1 get 1 or buy 2 get 1 free. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HS Haziq S. Marketing Executive Food & Beverages ### "BlinkCo Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 Excellent Pros The 24-7 Customer support and onboarding specialists made the whole process smooth. Cons Customers were able to place wrong delivery addressed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Anam A. Senior marketing director Food & Beverages ### "Amazing experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 24, 2021 Good Pros Easy for customer for ordering purpose. Cons Discount implementing and changing of prices causes an issue Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Muddassir A. Business Assurance Manager Restaurants ### "Having Good Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 23, 2021 Over all is good. Pros Easy to understand and chat feature is very useful. Cons Branch selection option should be given clearly rather than a priority number Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MU Muhammad U. Digital Transformation Manager Telecommunications ### "Hassle free powerful ordering analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 Very slick, great customer service and the impression I got was that they genuinely care about uplifting the businesses around them to make the ecosystem fairer and affordable for restaurants and grocery stores. You can go online in about 7 or 10 days as they promise. This is a unique proposition. Pros The best thing about Blink was the sheer power of its data analytics dashboard. Having experience of the F&B industry, I believe this is a game changer because it gives the users / businesses control over their customer data (data is the new oil) and automate the online ordering journey for the consumers (i.e. customers of the restaurant using this service). The price point is well below aggregators hence this is likely to surpass the competition on the value for money metric. Cons Their website does not feature the full suite of tools available in the software which is bad marketing. I think they can benefit by putting the full feature set out there be it in byte sized videos or tutorials. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/232774/Blink/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.