# Blink Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blink Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/232774/Blink

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# 

 Blink Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Blink

## What is Blink?

Blink is an Enterprise Ordering Solution that enables restaurants, supermarkets, and cloud kitchens to launch their direct-to-consumer online ordering channels. Blink provides its customers with a branded ordering website & mobile app, and an advanced backend dashboard to manage and grow their orders. The Blink platform includes an Engagement Suite, Order Management, CRM System, and Fleet Management System, and also provides multiple Integrations with Payment, Logistics & Marketing partners.

## What is Blink used for?

[Food Delivery](https://www.capterra.com/food-delivery-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Blink?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.blinkco.io&name=Blink)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Blink

4.9 (10)

VS.

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$50

Other, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.2 (327)

Value For Money

4.9 (9)

Value For Money

3.8 (287)

Customer Service

4.6 (10)

Customer Service

3.7 (266)

## Blink alternatives

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

[4.6 (327)](https://www.capterra.com/p/275800/Square-Online/reviews/)

Starting price

$49.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/275800/Square-Online/)

[Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

[4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

Highest Rated

[DelivApp](https://www.capterra.com/p/211762/DelivApp/)

[4.7 (10)](https://www.capterra.com/p/211762/DelivApp/reviews/)

Starting price

$999.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/211762/DelivApp/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Mobile Access

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Food Delivery Dispatching

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Dispatch food deliveries

Inventory Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Kitchen/Menu Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Allows users to view inventory and build a menu that's appropriate

Online Ordering

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Blink 69 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Dispatch food deliveries

Serves restaurants

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Notifications via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.9 (9)

Basic

$50.00

Other,Per Month

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[

TikTok](https://www.capterra.com/p/237591/TikTok/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (10)

4.6

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Co-Founder

Education Management

### "Best way to increase the online sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2022

Overall we are happy with Blink. I liked the fact that we are getting so much at a nominal price considering the tech products available in this segment is very pricey.

Pros

The route planning of Blink Delivery helped us a lot in managing our daily deliveries. Generally, these features were available only at very high-pricey products. Overall inventory management and ordering channel are good as well. For us, it's super simple to use.

Cons

Nothing specific but small improvement over the templates would be a great addition to show the brand to the end customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Raima A.

Fashion designer

Apparel & Fashion

### "Blink user experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2021

Unforgettable

Pros

Seamless empowerment and revolutionary technologies

Cons

Lack of customisation and not enough features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Muhammad Ahsan A.

COO IHOP

Food & Beverages

### "A great facilitator "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

September 3, 2021

I am a happy customer who has been facilitated big time by Blink

Pros

It is easy to setup and has a good technical team that ensures the tech stack works without major bugs

Cons

The customer service element suffers from the general lethargy that Pakistani companies have. Fortunately, I have connections with the \[SENSITIVE CONTENT\] who is extremely helpful but if the solution wants to do well internationally, the DNA of the \[SENSITIVE CONTENT\] needs to get cloned into the CX team too

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sajid C.

CEO

Information Technology and Services

### "The best bang for the buck for restaurants and stores!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2021

Pros

Blink has been meticulously built keeping restaurant's success as the core KPI. The easy of implementation and the level of detail in their analytics module is second to none. To top it off, their incredible support team makes sure that you remain at the winning side throughout the course of implementation and use of blink. Get onboard without a blink!

Cons

Timezone difference can make it a bit tricky but their CS time tries their best to accommodate everyone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rizwan M.

Growth and Strategy Consultant

Consumer Services

### "Great Product For Restaurants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 27, 2021

Pros

Super quick setup, very easy to manage and use, great customer support. Reporting is well structured and provides clear business and operations reporting.

Cons

Support for local BIN numbers is missing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MI

Murtaza I.

Assistant Manager IT

Food & Beverages

### "Espresso x Blink"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2021

Pros

Easy to use hassle free online ordering portal for the customers. As for the backend it’s very user friendly for the staff to track and process orders.

Cons

Everything was smooth, even though the payment gateway comes with the online ordering portal you don’t have to sign up with any other third party vendor for payment gateway. The features are almost there I would suggest to add dual tax profile options for products and maybe some discount options like buy 1 get 1 or buy 2 get 1 free.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Haziq S.

Marketing Executive

Food & Beverages

### "BlinkCo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2021

Excellent

Pros

The 24-7 Customer support and onboarding specialists made the whole process smooth.

Cons

Customers were able to place wrong delivery addressed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Anam A.

Senior marketing director

Food & Beverages

### "Amazing experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 24, 2021

Good

Pros

Easy for customer for ordering purpose.

Cons

Discount implementing and changing of prices causes an issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Muddassir A.

Business Assurance Manager

Restaurants

### "Having Good Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2021

Over all is good.

Pros

Easy to understand and chat feature is very useful.

Cons

Branch selection option should be given clearly rather than a priority number

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MU

Muhammad U.

Digital Transformation Manager

Telecommunications

### "Hassle free powerful ordering analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2021

Very slick, great customer service and the impression I got was that they genuinely care about uplifting the businesses around them to make the ecosystem fairer and affordable for restaurants and grocery stores. You can go online in about 7 or 10 days as they promise. This is a unique proposition.

Pros

The best thing about Blink was the sheer power of its data analytics dashboard. Having experience of the F&B industry, I believe this is a game changer because it gives the users / businesses control over their customer data (data is the new oil) and automate the online ordering journey for the consumers (i.e. customers of the restaurant using this service). The price point is well below aggregators hence this is likely to surpass the competition on the value for money metric.

Cons

Their website does not feature the full suite of tools available in the software which is bad marketing. I think they can benefit by putting the full feature set out there be it in byte sized videos or tutorials.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232774/Blink/reviews/)

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