# Blink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blink the right eCommerce solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232774/Blink/reviews --- Blink 4.9 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Blink Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rizwan M. Growth and Strategy Consultant Consumer Services Used the software for: 1-2 years ### "Great Product For Restaurants" August 27, 2021 5.0 Pros Super quick setup, very easy to manage and use, great customer support. Reporting is well structured and provides clear business and operations reporting. Cons Support for local BIN numbers is missing. Review Source SC Sajid C. CEO Information Technology and Services Used the software for: 2+ years ### "The best bang for the buck for restaurants and stores!" August 27, 2021 5.0 Pros Blink has been meticulously built keeping restaurant's success as the core KPI. The easy of implementation and the level of detail in their analytics module is second to none. To top it off, their incredible support team makes sure that you remain at the winning side throughout the course of implementation and use of blink. Get onboard without a blink! Cons Timezone difference can make it a bit tricky but their CS time tries their best to accommodate everyone Review Source MAA Muhammad Ahsan A. COO IHOP Food & Beverages Used the software for: 6-12 months ### "A great facilitator " September 3, 2021 4.0 I am a happy customer who has been facilitated big time by Blink Pros It is easy to setup and has a good technical team that ensures the tech stack works without major bugs Cons The customer service element suffers from the general lethargy that Pakistani companies have. Fortunately, I have connections with the \[SENSITIVE CONTENT\] who is extremely helpful but if the solution wants to do well internationally, the DNA of the \[SENSITIVE CONTENT\] needs to get cloned into the CX team too Review Source VR Verified Reviewer Co-Founder Education Management Used the software for: Less than 6 months ### "Best way to increase the online sales" March 25, 2022 5.0 Overall we are happy with Blink. I liked the fact that we are getting so much at a nominal price considering the tech products available in this segment is very pricey. Pros The route planning of Blink Delivery helped us a lot in managing our daily deliveries. Generally, these features were available only at very high-pricey products. Overall inventory management and ordering channel are good as well. For us, it's super simple to use. Cons Nothing specific but small improvement over the templates would be a great addition to show the brand to the end customers. Review Source MA Muddassir A. Business Assurance Manager Restaurants Used the software for: 1-2 years ### "Having Good Experience" August 23, 2021 5.0 Over all is good. Pros Easy to understand and chat feature is very useful. Cons Branch selection option should be given clearly rather than a priority number Review Source RA Raima A. Fashion designer Apparel & Fashion Used the software for: 6-12 months ### "Blink user experience " October 9, 2021 5.0 Unforgettable Pros Seamless empowerment and revolutionary technologies Cons Lack of customisation and not enough features Review Source MI Murtaza I. Assistant Manager IT Food & Beverages Used the software for: Less than 6 months ### "Espresso x Blink" August 24, 2021 5.0 Pros Easy to use hassle free online ordering portal for the customers. As for the backend it’s very user friendly for the staff to track and process orders. Cons Everything was smooth, even though the payment gateway comes with the online ordering portal you don’t have to sign up with any other third party vendor for payment gateway. The features are almost there I would suggest to add dual tax profile options for products and maybe some discount options like buy 1 get 1 or buy 2 get 1 free. Review Source HS Haziq S. Marketing Executive Food & Beverages Used the software for: Less than 6 months ### "BlinkCo Review" August 24, 2021 5.0 Excellent Pros The 24-7 Customer support and onboarding specialists made the whole process smooth. Cons Customers were able to place wrong delivery addressed Review Source MU Muhammad U. Digital Transformation Manager Telecommunications Used the software for: I used a free trial ### "Hassle free powerful ordering analytics" July 13, 2021 5.0 Very slick, great customer service and the impression I got was that they genuinely care about uplifting the businesses around them to make the ecosystem fairer and affordable for restaurants and grocery stores. You can go online in about 7 or 10 days as they promise. This is a unique proposition. Pros The best thing about Blink was the sheer power of its data analytics dashboard. Having experience of the F&B industry, I believe this is a game changer because it gives the users / businesses control over their customer data (data is the new oil) and automate the online ordering journey for the consumers (i.e. customers of the restaurant using this service). The price point is well below aggregators hence this is likely to surpass the competition on the value for money metric. Cons Their website does not feature the full suite of tools available in the software which is bad marketing. I think they can benefit by putting the full feature set out there be it in byte sized videos or tutorials. Review Source AA Anam A. Senior marketing director Food & Beverages Used the software for: Less than 6 months ### "Amazing experience " August 24, 2021 5.0 Good Pros Easy for customer for ordering purpose. Cons Discount implementing and changing of prices causes an issue Review Source Similar Products Featured ## Related categories [eCommerce](https://www.capterra.com/ecommerce-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.