---
title: "FNT Command Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FNT Command Platform Software - reviews, pricing plans, popular comparisons to other IT Management products and more."
source_url: "https://www.capterra.com/p/232784/FNT-Command-Platform/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 FNT Command Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FNT Command Platform

## What is FNT Command Platform?

FNT's cloud-ready Command Platform lets you optimize the interaction between network, server, workstation, and software management from both a technological and business viewpoint. It provides a comprehensive, end-to-end, integrated data model, central data repository, and an extensive component library with over 70,000 network components for fast documentation and planning of the entire IT infrastructure. In addition, it also enables mapping of all software and application information.

## What is FNT Command Platform used for?

[IT Documentation](https://www.capterra.com/it-documentation-software/)[CMDB](https://www.capterra.com/cmdb-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€115

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FNT Command Platform?[Manage this product listing](https://www.g2.com/products/fnt-command-platform/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FNT Command Platform

4.1 (8)

VS.

[4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

€115

Per User, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (8)

Ease Of Use

4.6 (792)

Value For Money

2.8 (5)

Value For Money

4.4 (713)

Customer Service

3.6 (7)

Customer Service

4.5 (745)

## FNT Command Platform alternatives

Highest Rated

[4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (14)](https://www.capterra.com/p/236456/InvGate-Insight/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/)

[4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198825/Versio-io-CMDB/)

[inteliPhy](https://www.capterra.com/p/198554/inteliPhy-net/)

[4.0 (4)](https://www.capterra.com/p/198554/inteliPhy-net/#reviews)

Starting price

$86.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198554/inteliPhy-net/)

## FAQs about FNT Command Platform

Features and Usability

### What are the key features of FNT Command Platform?

FNT Command Platform offers IT asset and configuration management, including asset tracking, inventory tracking, lifecycle management, and device auto discovery. It also includes workflow automation, change management, incident and problem management, reporting and analytics, real-time monitoring, and role-based permissions for access control.

Pricing

### How much does it cost and what fees or limitations are included?

FNT Command Platform starts at €115.0 per month per user for the Core plan, which covers asset inventory and lifecycle management for IT, network, and data center assets. A free trial is available. The Core plan includes BI reporting, change management, custom extensions, and multi-tenant support.

Integrations

### Which third-party tools and platforms does FNT Command Platform integrate with?

FNT Command Platform integrates with 10 third-party tools, including ITSM and monitoring platforms such as ServiceNow, BMC Helix ITSM, BMC Helix CMDB, ManageEngine AssetExplorer, ManageEngine AlarmsOne, Nagios Core, PRTG, Cisco DNA, and ABB Ability, plus Salesforce Nonprofit Cloud, StableNet, System Center, and vSphere.

Getting Started and Support

### What training and onboarding options does FNT Command Platform offer?

FNT Command Platform provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance for teams getting started.

Getting Started and Support

### What customer support options does FNT Command Platform offer?

FNT Command Platform provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the provided catalog data.

## Features

AI summary

Based on 5,645 IT Management reviews

Capterra data shows that buyers of IT Management software rank the following features as their top priorities:

-   **Patch Management** (**56%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**47%**)
-   **Remote Monitoring & Management** (**47%**)

FNT Command Platform supports **Real-Time Monitoring**, giving teams up-to-date visibility into systems and infrastructure. However, it does not include **Patch Management** or **Remote Monitoring & Management**. Instead, the product offers **Real-Time Notifications** (**43%**) and **Access Controls/Permissions** (**39%**), which help teams respond faster to issues and manage user access more effectively, helping businesses maintain oversight, reduce risk, and keep IT operations running efficiently.

Access Controls/Permissions

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Documentation Management

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage product specific documents in a categorized order

Workflow Management

3.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Inventory Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Asset Tracking

1.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Device Auto Discovery

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically scan the network for devices and take pre-defined actions upon discovery

FNT Command Platform 89 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Change Management: Track and monitor efficient handling of all changes/transitions
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contract/License Management: Track, store, and access client contracts or licenses
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Connectors: Connect to big data sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Dependency Tracking: Track and manage task relationships and dependencies
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Equipment Tracking: Track the location of specific equipment at all times
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For the IT sector: Specifically developed for the IT sector
- Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure
- Historical Reporting: Information, data and reports that are being tracked over time
- Impact Management: Analysis of impact/effect on IT services and other business processes
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- License Management: Track and organize the number of licenses available to the organization
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Location-Based Mapping: Mapping model based on the geographic location of users
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Map Exporting: Export a map or layout to share
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self-Updating Maps: Dynamic maps that update whenever network changes are made
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.8 (8)

3.8

Based on 8 reviews

## Pricing

Value for money

2.8 (5)

Free Trial

[View pricing plan details](https://www.capterra.com/p/232784/FNT-Command-Platform/pricing/)

Core

€115.00

Per User,Per Month

It includes:

-   Location Management
-   Graphical Rack View
-   Contract & Customer Assignment
-   Lifecycle Management
-   Change Management
-   Warehouse Management
-   CI Relationship Viewer
-   Dependency Map Viewer
-   Search Engine
-   Standard Reports
-   Custom Report Engine
-   BI-Reporting
-   User Role & Permission Control
-   Multi Tenant Support
-   Device Library
-   Data Import (Excel)
-   System Configuration
-   Custom Extensions

Value for money

2.8 (5)

2.8

Based on 5 reviews

## Integrations

[

vSphere](https://www.capterra.com/p/93512/VMware-Horizon/)[

PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[

BMC Helix ITSM](https://www.capterra.com/p/164195/Remedy-IT-Service-Management/)[

Microsoft System Center](https://www.capterra.com/p/70929/System-Center/)[

Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[

Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)[

ManageEngine AssetExplorer](https://www.capterra.com/p/162097/Site24x7/)[

ManageEngine AlarmsOne](https://www.capterra.com/p/162259/Site24x7/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (7)

3.6

Based on 7 reviews

## User reviews

Overall rating

4.1

Based on 8 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

DC

Data center systems engineer

Data center systems engineer

Used the software for: 3-5 years

### "Pros and Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2023

Pros

The fact that you can visually see the data center as is with all the devices and connections.

Cons

That you cannot see the devices serial numbers when you look at the patchplan.

PW

Planung Weitverkehrsnetze

Planung Weitverkehrsnetze

Used the software for: 3-5 years

### "Zusammenfassung"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 10, 2023

Sehr gut, allerdings stolpert man ab und zu über Bugs

Pros

Umfassende Softwarelösung über verschiedene Bereiche

Cons

Kein gleiches Look and Feel über die ganze Plattform

IT

IT-Projektleitung

IT-Projektleitung

Used the software for: 1-3 years

### "Tolles Produkt mit Verbesserungspotenzial"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 15, 2023

Pros

Sehr gutes IT Asset Management; wichtige Module, die einen im Daily Business sehr unterstützen; Weiterentwicklungspunkte innerhalb der Software sind sehr beeindruckend.

Cons

UX/UI, wenig Freiheit als Kunde selbst Dinge auf der Oberfläche zu gestalten, mehr Interaktion auf der Oberfläche bieten

DS

Datacenter Systems Engineer

Datacenter Systems Engineer

Used the software for: 1-3 years

### "FNT Command: Pro and Cons"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 11, 2023

Pros

Die Software bietet eine Vielzahl von Funktionen, die Unternehmen dabei helfen können, ihre IT-Ressourcen effizienter zu verwalten. Eine der Stärken von FNT Command ist ihre hohe Flexibilität und Anpassungsfähigkeit an die spezifischen Anforderungen eines Unternehmens. Die Software ist skalierbar und kann leicht erweitert werden, um neue Funktionen und Anforderungen zu unterstützen.

Cons

Die Komplexität von FNT Command kann zu Herausforderungen führen. Die Einrichtung und Konfiguration kann zeitaufwändig und anspruchsvoll sein, insbesondere wenn die Anforderungen des Unternehmens komplex sind. Außerdem kann die Benutzeroberfläche für unerfahrene Benutzer möglicherweise überwältigend sein und eine steile Lernkurve erfordern.

SE

Senior Expert

Senior Expert

Used the software for: 3-5 years

### "Gut geplant ist halb gebaut "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 15, 2023

Planung, Doku , change nur an einer Stelle, Steuerung von Montageleistungen mit der Planung gut möglich

Pros

Ganzheitlicher Ansatz mit API , detaillierter Abbildung der RZ möglich, Import/ Export mit Excel

Cons

Nicht sehr intuitiv in der Bedienung, help Menu erweitern mit Beispielen 2-3 min Max.

SC

Systembetreuer Command

Systembetreuer Command

Used the software for: 3-5 years

### "Feedback Command "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

May 15, 2023

Pros

Command bietet viele Möglichkeiten zur Dokumentation.

Cons

Viele, leicht zu integrierende Features werden leider nicht umgesetzt. Auch fehlt in den letzten Jahre die Weiterentwicklung in den basic Modulen, z.B. Peitschekabel, usw.Dokumentation in Command zu bringen funktioniert sehr gut, bestehendes zu ändern fordert oft Workarounds oder ist nicht möglich (Telco)

SM

Systems Manager

Systems Manager

Used the software for: 3-5 years

### "Bewertung"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 10, 2023

Gut zu nutzende Applikation mit wichtigen Informationen bzgl.Netzwerk-Verkabelung

Pros

Design, Bedienung, Funktionsumfang in der Breite

Cons

Zu viele andere Produkte, zu wenig Focus auf Basics

SM

Systems Manager

Systems Manager

Used the software for: 3-5 years

### "Bewertung FNT Command"

5.0

November 22, 2023

Pros

Intuitiv, leicht zu bedienen. Moderne Oberfläche und Desing. Grosse Auswahl an Dokumentations-Objekten. Leicht erweiterbar.

Cons

Bis jetzt keine wesentlichen Nachteile gefunden.

[View all Reviews](https://www.capterra.com/p/232784/FNT-Command-Platform/reviews/)

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