--- title: "FNT Command Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FNT Command Platform Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/232784/FNT-Command-Platform/" page_type: "product" language: "en" --- # FNT Command Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FNT Command Platform ## What is FNT Command Platform? FNT's cloud-ready Command Platform lets you optimize the interaction between network, server, workstation, and software management from both a technological and business viewpoint. It provides a comprehensive, end-to-end, integrated data model, central data repository, and an extensive component library with over 70,000 network components for fast documentation and planning of the entire IT infrastructure. In addition, it also enables mapping of all software and application information. ## What is FNT Command Platform used for? [IT Documentation](https://www.capterra.com/it-documentation-software/)[CMDB](https://www.capterra.com/cmdb-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €115 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FNT Command Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fntsoftware.com/&name=FNT Command Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FNT Command Platform 4.1 (8) VS. [4.6 (779)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price €115 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (8) Ease Of Use 4.6 (766) Value For Money 2.8 (5) Value For Money 4.4 (687) Customer Service 3.6 (7) Customer Service 4.6 (719) ## FNT Command Platform alternatives [4.6 (15)](https://www.capterra.com/p/178220/Virima/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/) [4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Device42](https://www.capterra.com/p/144214/Device42/) [4.8 (84)](https://www.capterra.com/p/144214/Device42/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [inteliPhy](https://www.capterra.com/p/198554/inteliPhy-net/) [4.0 (4)](https://www.capterra.com/p/198554/inteliPhy-net/#reviews) Starting price $86.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars ## FAQs about FNT Command Platform Overview ### What company size and specific industries is FNT Command Platform built for? FNT Command Platform is designed for mid-market and enterprise companies that manage complex IT, data center, and telecommunications infrastructures. It suits organizations needing a unified data model to track heterogeneous environments across these sectors, especially larger companies with many interconnected assets and systems. Features and Usability ### What are the key features of FNT Command Platform? FNT Command Platform offers IT asset management, asset lifecycle management, inventory tracking, and fixed asset management for equipment and location records. It also includes workflow automation, change management, incident management, and work order management, plus monitoring, alerts/notifications, reporting/analytics, and role-based permissions for controlled access. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? FNT Command Platform starts at €115.0 per month per user for the Core plan, which covers asset inventory and lifecycle management for IT, network, and data center assets. A free trial is available. The plan includes BI-Reporting, Change Management, Contract & Customer Assignment, Custom Extensions, and Multi Tenant Support. Integrations ### Which third-party tools and platforms does FNT Command Platform integrate with? FNT Command Platform integrates with approximately 10 third-party tools and platforms, including ITSM, asset management, and infrastructure systems such as BMC Helix CMDB, BMC Helix ITSM, ServiceNow, Microsoft System Center, vSphere, Cisco DNA, Salesforce.org Nonprofit Cloud, and ManageEngine AssetExplorer. Getting Started and Support ### What training and onboarding options does FNT Command Platform offer? FNT Command Platform provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided learning, webinars cover structured topic sessions, documentation offers written reference, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does FNT Command Platform offer? FNT Command Platform provides email/help desk, FAQ/forum, knowledge base, and phone support. Support quality cannot be described from reviewer feedback here, since no support-related reviews are available. Users can still rely on the listed channels for contact, self-service guidance, and issue resolution. ## Features AI summary Based on 5,511 IT Management reviews Capterra reviewers highlight these as the top features buyers look for in IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) FNT Command Platform includes **Real-Time Monitoring** and **Access Controls/Permissions**, giving teams visibility into system activity and control over who can access key resources. However, it does not offer **Patch Management**. Instead, it provides other important capabilities that reviewers also value, including **Real-Time Notifications** (**43%**) and **Alerts/Notifications** (**38%**), helping businesses respond faster to issues, stay informed about system changes, and maintain more consistent oversight across IT environments. Access Controls/Permissions 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Documentation Management 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order Workflow Management 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Inventory Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Tracking 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Device Auto Discovery 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatically scan the network for devices and take pre-defined actions upon discovery FNT Command Platform 89 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Dependency Tracking: Track and manage task relationships and dependencies - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Tracking: Track the location of specific equipment at all times - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For the IT sector: Specifically developed for the IT sector - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - Historical Reporting: Information, data and reports that are being tracked over time - Impact Management: Analysis of impact/effect on IT services and other business processes - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - License Management: Track and organize the number of licenses available to the organization - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Location-Based Mapping: Mapping model based on the geographic location of users - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Map Exporting: Export a map or layout to share - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-Updating Maps: Dynamic maps that update whenever network changes are made - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (8) 3.8 Based on 8 reviews ## Pricing Value for money 2.8 (5) Free Trial Core €115.00 Per User,Per Month It includes: - Location Management - Graphical Rack View - Contract & Customer Assignment - Lifecycle Management - Change Management - Warehouse Management - CI Relationship Viewer - Dependency Map Viewer - Search Engine - Standard Reports - Custom Report Engine - BI-Reporting - User Role & Permission Control - Multi Tenant Support - Device Library - Data Import (Excel) - System Configuration - Custom Extensions Value for money 2.8 (5) 2.8 Based on 5 reviews ## Integrations [ vSphere](https://www.capterra.com/p/93512/VMware-Horizon/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[ BMC Helix ITSM](https://www.capterra.com/p/164195/Remedy-IT-Service-Management/)[ System Center](https://www.capterra.com/p/70929/System-Center/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)[ ManageEngine AssetExplorer](https://www.capterra.com/p/162097/Site24x7/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (7) 3.6 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 8 reviews Filter by rating 5(2) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SP Sebastian P. Systems Manager Utilities ### "Bewertung FNT Command" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 20, 2023 Pros Intuitiv, leicht zu bedienen. Moderne Oberfläche und Desing. Grosse Auswahl an Dokumentations-Objekten. Leicht erweiterbar. Cons Bis jetzt keine wesentlichen Nachteile gefunden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OA Onur A. IT-Projektleitung Telecommunications ### "Tolles Produkt mit Verbesserungspotenzial" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 11, 2023 Pros Sehr gutes IT Asset Management; wichtige Module, die einen im Daily Business sehr unterstützen; Weiterentwicklungspunkte innerhalb der Software sind sehr beeindruckend. Cons UX/UI, wenig Freiheit als Kunde selbst Dinge auf der Oberfläche zu gestalten, mehr Interaktion auf der Oberfläche bieten Reasons for choosing FNT Command Platform Habe ich selbst nicht gewählt; wurde vom damaligen Management entschieden Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Diana H. Systembetreuer Command Telecommunications ### "Feedback Command " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 May 11, 2023 Pros Command bietet viele Möglichkeiten zur Dokumentation. Cons Viele, leicht zu integrierende Features werden leider nicht umgesetzt. Auch fehlt in den letzten Jahre die Weiterentwicklung in den basic Modulen, z.B. Peitschekabel, usw.Dokumentation in Command zu bringen funktioniert sehr gut, bestehendes zu ändern fordert oft Workarounds oder ist nicht möglich (Telco) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RB Reiner B. Senior Expert Telecommunications ### "Gut geplant ist halb gebaut " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2023 Planung, Doku , change nur an einer Stelle, Steuerung von Montageleistungen mit der Planung gut möglich Pros Ganzheitlicher Ansatz mit API , detaillierter Abbildung der RZ möglich, Import/ Export mit Excel Cons Nicht sehr intuitiv in der Bedienung, help Menu erweitern mit Beispielen 2-3 min Max. Reasons for choosing FNT Command Platform Ganzheitlicher Ansatz, Doku als Build, Möglichkeiten der eigenen Erweiterung ( Komponenten, Rack, Cablings etc) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Bodo S. Planung Weitverkehrsnetze Telecommunications ### "Zusammenfassung" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 9, 2023 Sehr gut, allerdings stolpert man ab und zu über Bugs Pros Umfassende Softwarelösung über verschiedene Bereiche Cons Kein gleiches Look and Feel über die ganze Plattform Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Zu viele verschiedene Quellen (Access, Excel, …) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SP Sebastian P. Systems Manager Utilities ### "Bewertung" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 9, 2023 Gut zu nutzende Applikation mit wichtigen Informationen bzgl.Netzwerk-Verkabelung Pros Design, Bedienung, Funktionsumfang in der Breite Cons Zu viele andere Produkte, zu wenig Focus auf Basics Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PF Philipp F. Datacenter Systems Engineer Information Technology and Services ### "FNT Command: Pro and Cons" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2023 Pros Die Software bietet eine Vielzahl von Funktionen, die Unternehmen dabei helfen können, ihre IT-Ressourcen effizienter zu verwalten. Eine der Stärken von FNT Command ist ihre hohe Flexibilität und Anpassungsfähigkeit an die spezifischen Anforderungen eines Unternehmens. Die Software ist skalierbar und kann leicht erweitert werden, um neue Funktionen und Anforderungen zu unterstützen. Cons Die Komplexität von FNT Command kann zu Herausforderungen führen. Die Einrichtung und Konfiguration kann zeitaufwändig und anspruchsvoll sein, insbesondere wenn die Anforderungen des Unternehmens komplex sind. Außerdem kann die Benutzeroberfläche für unerfahrene Benutzer möglicherweise überwältigend sein und eine steile Lernkurve erfordern. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MT Mihai T. Data center systems engineer Information Technology and Services ### "Pros and Cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Pros The fact that you can visually see the data center as is with all the devices and connections. Cons That you cannot see the devices serial numbers when you look at the patchplan. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/232784/FNT-Command-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.