# CloudBlue Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CloudBlue Software - reviews, pricing plans, popular comparisons to other Marketplace products and more.

Source: https://www.capterra.com/p/232787/CloudBlue

---

# 

 CloudBlue Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CloudBlue

## What is CloudBlue?

Multi-tier commerce platform. Simplifies subscription management. Configurable for N-tier reseller management, multiple countries, languages & currencies. Tailor products to price points per region, customer or reseller. Streamline, centralize and automate billing, ordering and payments. Connect your own marketplace or use the built-in one to deliver hybrid bundles of your own and third-party products. An extensible set of APIs, to integrate the platform with your existing back-office systems.

## What is CloudBlue used for?

[Subscription Management](https://www.capterra.com/subscription-management-software/)[Marketplace](https://www.capterra.com/marketplace-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CloudBlue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ingrammicroservices.com/&name=CloudBlue)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CloudBlue

4.7 (20)

VS.

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting Price

Contact vendor

Starting Price

$225

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (20)

Ease Of Use

4.7 (16)

Value For Money

4.4 (15)

Value For Money

5.0 (11)

Customer Service

4.4 (19)

Customer Service

4.7 (11)

## CloudBlue alternatives

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[All-In-One eCommerce Solution](https://www.capterra.com/p/152462/MobiCommerce/)

[5.0 (2)](https://www.capterra.com/p/152462/MobiCommerce/#reviews)

Starting price

$999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152462/MobiCommerce/)

[AGORA](https://www.capterra.com/p/265850/AGORA/)

[4.5 (2)](https://www.capterra.com/p/265850/AGORA/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265850/AGORA/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

4.1 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Subscription Plan Management

4.5 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage the subscription plans of all active members

Bulk Ordering

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Accept and track orders with multiple items

Enrollments/Onboarding

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

For B2B

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Serves B2B organizations

Customer Management

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

CloudBlue 77 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Accept and track orders with multiple items

Allow customers to cancel their subscription remotely.

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Process of automatically notifying clients when payments fail to ensure invoices are paid

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Manage the enrollment and onboarding of all new members and accepted applications

Serves B2B organizations

Store and manage images

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple languages

Designed for multiple vendors

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Checkout of online store

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.5 (20)

4.5

Based on 20 reviews

## Pricing

Value for money

4.4 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (15)

4.4

Based on 15 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Flowgear](https://www.capterra.com/p/201876/Flowgear/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (19)

4.4

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(14)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Marta P.

Head of Innovation Lab

Information Technology and Services

### "CloudBlue Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 3, 2022

Pros

It is definitely a powerful and scalable environment. Implementing new products it’s quite easy.

Cons

At the beginning solution might be overwhelming with number of options and how are they connected. Some options are zero one type all or nothing. Design could be more modern and easier to customize (for branding).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Magda A.

IT Business Relationship Supervisor

Computer Software

### "cloudblue review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 30, 2021

Pros

supports various functionalities, coverring multiple use cases

Cons

often technical issues and difficulties in onboarding new products

Alternatives considered

[AppDirect](https://www.capterra.com/p/253973/App-Direct-Management-Suite/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Benny P.

Co-Founser

Computer Software

### "Cloud Distributor for Resellers "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2021

We are using this platform since 2010, upgraded 3-4 major upgrades. We can see that the product going in the right path, helping us to support hundred of reseller in a single platform.

Pros

Multi tier management. Add new products on the fly. UX1 new generation interfaces

Cons

no multi-currency support. bad first tier reports and reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Ben N.

Cloud Sales Manager

Business Supplies and Equipment

### "CloudBlue 10 Year Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 22, 2021

Pros

we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

Cons

Every change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Fawad B.

Category Lead

Telecommunications

### "Category Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2021

Great service - clear insights and thorough support through an ecosystem of support providers

Pros

Integration aligns and supports with Group and OB consumption of services - so designed for large and small scale providers

Cons

NA - More suited for the provisioning team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Roland R.

Solution Architect

Information Technology and Services

### "CloudBlue review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 22, 2021

Pros

CloudBlue Connect gives providers great efficiency and scalability to more easily grow their businesses.

Cons

It seems to be a little bit complicated and the beginning but in has great community portal and help section.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paul B.

Azure Sales Specialist

Information Technology and Services

### "We couldnt do what we do without them"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2021

Pros

we are able to shape the look of this to fit our needs. its quick and works well

Cons

updating with new products is time-consuming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sasa C.

Cloud Consultant

Computer Software

### "The most feature-rich Cloud Commerce platform on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 18, 2021

Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.

Pros

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

Cons

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Reasons for choosing CloudBlue

Mostly due to the feature set. Also with this level of complexity and our experience with the platform, we are in a position to help more and provide additional value to telecoms, cloud service providers, managed service providers and distributors using this platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Szymon M.

Business Development Manager

Information Technology and Services

### "Powerful B2B and B2C ecommerce platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2021

The CloudBlue platform enables us to develop our product portfolio. With ease, we can provide digital goods to our customers, having all processes (provisioning, invoicing, subscriptions) in one management panel.

Pros

CloudBlue is a very scalable platform that allows the implementation of new products very fast. The integrations with 3rd party's products make the go-to-market process smooth and easy.

Cons

The complexity of the features might be perceived as overwhelming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Lewis T.

Product Manager

Telecommunications

### "CloudBlue and O2/Telefonica"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 11, 2021

Pros

CloudBlue makes it easy for us to keep our focus on our customers with the right solutions. It supported our product strategy with their existing SaaS provider relationships and also helped us in future thinking via their supportive partnership approach.

Cons

As a business we have found it difficult to deliver a great experience for end users of sold products via CloudBlue for things like user and license management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Cristina F.

Product Manager

Telecommunications

### "Cloudblue in Telefonica"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 8, 2021

Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.

Pros

The features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems

Cons

\- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Terry L.

Senior Technical Project Specialist

Telecommunications

### "Telstra Cloud Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2021

Pros

Easy to use and flexible enough to manage all our Cloud Products. With great, responsive support.

Cons

I can't think of anything in particular.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ana Ma A.

Platforms & Marketplaces​ Product Manager

Telecommunications

### "Powerful platform for B2B eCommerce"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 2, 2021

The Cloud Blue platform provides a powerful capability to provide our customers digital products and automate the selling, provisioning and invoicing processes.

Pros

The capability to integrating third party’s technologies with Cloud Blue Connect, the powerful Cloud Blue Commerce billing automation features, the public Rest API and the "easy to adapt" customer interface are the functionalities most valued by us.

Cons

There have been some functionalities that were deployed somewhat immature and the issues correction process took a long time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Roberto G.

Product Manager Cloud SaaS

Telecommunications

### "CloudBlue is a platform easy to use and to integrate"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 31, 2021

Pros

The most impactful feature for us is the easiness to integrate CloudBlue with different ISVs of different types and with different legacy systems. In thay way I consider CloudBlue one of the leaders of the market

Cons

Sometimes we have found that the response times in case of incidents could be better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jay H.

Cloud Success Manager

Information Technology and Services

### "CloudBlue Platform Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2021

I have had a positive experience working with the CloudBlue platform. Its ease of use and rich feature set are major positives. Constant updates that add to the feature set are always welcome although the implementation could be better.

Pros

Easy to use, tweak and work with. Great features within UX1 allows for partner connectivity and relations.

Cons

Some of the implementation of features could be smother but this is more of a reflection on how that is managed then the software itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Simon P.

Head of SMB Product

Telecommunications

### "Review of Cloudblue platform and services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2021

Great experience, great relationship with the account team and the platform has helped accelerate our products and services to mass market channels across the UK.

Pros

Easy to use, integration with our Business is now seamless and automated.

Cons

The software is great, not aware of any bugs that have affected service and any fixes have been put into place asap.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Rik H.

Cloud Services Director

Information Technology and Services

### "CloudBlue for Cloud Distribution"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 21, 2021

Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.

Pros

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

Cons

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.

Reasons for choosing CloudBlue

Support team and track record of the CloudBlue platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brian M.

Release and Optimisation manager

Telecommunications

### "Cloudblue implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 21, 2021

Cloudblue had a really great support and delivery team, we found it really easy to deal with the overall deployment and they were open to taking on feedback for areas of improvement. The key thing we thought was to ensure the product training was completed in the early phases of the project to enable your own process development and integration. Without an understanding of the products operation early on this meant process decisions had to be revised later on after we had a better understanding of how to drive the platform.

Pros

The Cloudblue platform with it's existing integrated vendors made it easy to get up an running taking three new vendors to market all at the same time.

Cons

The software is still on a development journey where the old and new control panels are required to be used for various features and use cases. In an ideal world the new look control panel would have more of the key features to manage the service mostly in this pane of glass.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LV

Laurens v.

Founder & CTO

Information Technology and Services

### "Most powerful commerce platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2021

Pros

Ease of use, modularity, APIs available.

Cons

Relative complexity due to the vast feature set.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Coen C.

CEO

Information Technology and Services

### "Technology partner which enables you to grow and scale your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 14, 2021

Pros

Carrier grade and highly scalable platform technology, largest ecosystem of connected ISVs and seemless integration possibilities make CloudBlue best in class.

Cons

With all the functional possibilities, the platform technology is relatively complex.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)