# Policy Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Policy Manager Software - reviews, pricing plans, popular comparisons to other Policy Management products and more. Source: https://www.capterra.com/p/232799/HealthStream-Policy-Manager --- # Policy Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Policy Manager ## What is Policy Manager? HealthStream’s Policy Manager is a cloud-based solution for electronic policies and procedures management. This system allows your organization to house important documents in a searchable online repository with automatic distribution, tracking, attestation, and organization of all policies and procedures, as well as automated review, revision, and approval workflows. ## What is Policy Manager used for? [Policy Management](https://www.capterra.com/policy-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4350 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Policy Manager alternatives Highest Rated [5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/218441/Drata/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/232799/HealthStream-Policy-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Compliance Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Policy Creation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create new policies or alter existing policies Secure Data Storage 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Policy Manager 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collect, track and store acknowledgements that policies have been read and understood Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Create new policies or alter existing policies A repository of all past and existing policies Create, manage, and track policies and procedures within an organization Group policies by type for easy classification and discovery Train and educate employees on existing and/or new procedures and policies Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.6 (11) Free Trial Basic $4,350 Other,Per Year Value for money 4.6 (11) 4.6 Based on 11 reviews ## Integrations [ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(9) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Executive Assistant Hospital & Health Care ### "Policy Management made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2024 Pros “When we were able to put all of our policies in one central location, it gave us the ability to realize that many departments had created their own policies but did not need them because organizational policies already existed. Now that we are reviewing policies to make sure they are necessary, it’s been exciting to be able to look at a policy and say, ‘Archive that, we don’t need it!’” Cons There is nothing we don't like about this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rob M. EHR and Business Intelligence Manager Mental Health Care ### "Dynamic environment for maintaining policies, procedures and other key information" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 11, 2024 Overall, very pleased and the platform has been well-adopted. So much so, that I have others asking to utilize it for special needs or recommending new sets of documents be managed in Policy Manager. Pros I love the ability to easily link related documents. Shortcuts allow individual teams to build out folders with essential documents for their team to review and easily access. I appreciate the ability to document revision history and easily see changes over time. There are many useful reports to help manage the environment and understand staff interaction. The community portal is a great resource with all the information needed to get the most out of Policy Manager. Cons I appreciate the ability to convert documents to PDF to help maintain the integrity of the document once downloaded but I very much need to deselect this feature on certain documents - mostly MS Word documents with editable fields and dropdown selection boxes, and other more form-based docs. The platform can be very slow at times and, from an administrator perspective, can become very frustrating when needing to spend a lot of time with the tool. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) The primary reasons were to ensure documents were maintained on a regular basis and to document the authoring, review and approval processes. Additionally, understanding document access helps us question whether a document should be removed, moved to a temporary archive folder, or retired altogether; making the remaining documents less overwhelming and growing confidence that documents are, in fact, important and current. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Natasha K. Administrative Assistant Coordinator Hospital & Health Care ### "Great Document Control System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 6, 2024 Pros I like how easy it is to use and the ability to organize documents in a way that makes sense to the end user. The system goes step by step through the uploading/revision workflow which is great for first time users. Cons I don't like that in order to print a document you have to save it first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Alberto N. sales support Food & Beverages ### "Efficient and Exceptional: HealthStream Policy Manager Impresses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 22, 2023 Pros HealthStream Policy Manager is an exceptional software. It effortlessly facilitates page editing and updates, accommodating diverse departmental needs. Moreover, its user-friendly interface and top-notch customer service enhance operational efficiency. Cons HealthStream Policy Manager is a reliable software with room for improvement. Consolidating policy reports and fixing HTML editor glitches would enhance user experience. Additionally, addressing text editing hiccups and refining the on-call schedule feature would be beneficial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2024 Hi Alberto, Thank you so much for your positive review. We very much appreciate your feedback on consolidating policy reports and fixing HTML editor glitches. We are constantly working on improving features like these. If you encounter any issues, don't hesitate to reach out to customer.service@healthstream.com. Best Regards, The HealthStream Team TA Toni A. Compliance Coordinator Non-Profit Organization Management ### "ComplyALIGN is a great, versitile, document management system for our organization." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2020 Pros 1\. Able to organize documents in different stages of the workflow with ease. 2. Able to keep track of where all documents are in the process. 3. Able to track read acknowledgements and view reports. Cons There are a couple bugs I've come across, but ComplyALIGN was quick to fix this issues and updated the software. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reasons for choosing Policy Manager 1\. The Customer Service 2. The price compared to other alternative products. 3. The flexibility in being able to customize the software easily to our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lisa K. Manager of Employee Communication Hospital & Health Care ### "Wonderful Vendor Partnership - HospitalPortal" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 Excellent vendor relationship - -extremely responsive and customer service oriented. I highly recommend HospitalPortal (and have) to my colleagues in health care who are looking for an Intranet portal solution. Pros As a non-technical staff member (I'm the Employee Communication Manager -- reporting into HR -- not an I.T. staff member), this software is fairly easy to learn and utilize. With a few quick clicks I can upload documents, build new pages, and edit existing content. The search function is very robust and helps our providers and clinicians quickly locate needed forms, policies, and other documentation required for patient care. The build in document control feature is a key feature for our clinical policies and documents. Cons Some of the behind the scenes administrative functions are not intuitive to me, but that is more than likely because I am not used to working in a database environment. Support is always extremely helpful and responsive to me whenever I need assistance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2018 Dear Lisa, Thank you for the kind comments. We appreciate you sharing your thoughts on the backend admin functionality. We've noted this and would be happy to discuss ways we can make these elements more user friendly for you. We are so blessed to have such a great client relationship with you and your organization. Your insights on system usage have helped us many times with product improvements and we're grateful for your willingness to test new features too. Thank you for being such a wonderful client. We look forward to serving you and your team at Exeter for years to come. Kindly, The HospitalPORTAL Clan EL Eli L. IT Director ### "Easy to implement and support is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2018 Pros It is great to be able to let each department control their own pages. The users have really like the on-call feature. Cons Some of the workflow development is challenging and forms are limited in the look and customization ability. Sometimes when developing workflows, the test versions clutter up the results. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2018 Hi Eli, thank you so much for the great review. We're happy to hear that your staff is finding ease with the content editing, publishing and on call features. We appreciate the insight into the improvements you'd like to see with the forms and workflows feature set as well. We're always improving the system based on input shared by clients like you. We believe this type of interaction has helped us to create such a comprehensive and in-depth healthcare features library. We thank you again for being such a wonderful client. If we can be of any help, please don't hesitate to reach out. AM Ann M. Marketing Specialist Hospital & Health Care ### "Overall, we really love our new intranet! It is easy to use and navigate." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2017 Increased internal communication Easy access to frequently used documents Streamlined process for policies & procedures Combined all of our contracts into one location Employee engagement through forums & event postings Pros I really like that editing and updating pages is easy. We have so many different departments that each have unique needs -- and having each of those departments trained to update their own sections of our intranet is a major component of why we chose HospitalPortal. Everyone has ownership in keeping things current, and no one person has to be the "keeper" of the intranet. The other thing that I really like is how responsive the support folks are! Anytime I have a question or issue -- they have been incredibly helpful and follow up quickly. Cons There are a few kinks that can be frustrating (editing text colors & sizes seems to hiccup a lot), and there are some functions that I would like to be added. The on-call schedule took a while for folks to catch onto, and it is generally great, but can be confusing to work with on last-minute changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2017 Hi Ann - Thank you for your kind review and for the helpful feedback. We're so happy the system has been easy to use and well received by your staff. Our support team enjoys serving you so please keep reaching to us when needed. Thank you again, and if we can make your experience any better, please don't hesitate to ask. KH Kristen H. Administrative Specialist Hospital & Health Care ### "This has made managing our policies and forms so much easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2017 Policy Manager, Schedule Manager, Department Pages, Forms Manager Pros I like the ease of use of this program. It has all of our policies organized in such a way that is extremely efficient for our facility. Cons One thing I could recommend for this software would be when I run my policy reports. I either have to choose the entire database of documents and sort through the ones I don't need or download each department's report separately. It would be helpful to be able to choose multiple policy folders to run in one report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2017 Dear Kristen, thank you for providing such a kind review. We are so happy to hear that the solution has benefitted you and your organization in such a positive way. We are happy that you shared your concerns about the policy reporting. We do have a way to do what you are suggesting, but it isn't a feature that gets utilized as often as the main reports the system contains. I would be happy to put someone in touch with you to show you how to do this. If we can be of help to you, please don't hesitate to contact us. As always, we are open to any feedback and feature requests if you have any other requirements that you would like to see within the solution. SS Stacy S. ### "Innovative intranet solution that meets small hospital business needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 24, 2017 The HospitalPortal.net intranet product provides many features and functionality in an easy-to-use platform. HospitalPortal.net is continuously developing new features and enhancing existing ones. The features and functionality are delivered as components that can be creatively repurposed and combined to achieve a variety of business goals. HCHC has also worked with HospitalPortal.net on several custom projects that have proved to be very successful for the organization. HCHC has had an excellent vendor partnership with HospitalPortal.net for many years. During that time, the HCHC intranet has received national and international recognition. The HospitalPortal.net intranet product allows HCHC to deliver innovative business tools that improve processes, quality, and patient safety to our entire organization and serves as a main communication hub for HCHC associates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2017 Thank you for this kind review Stacy! You have been such an amazing client and so instrumental in the many feature updates and enhancements we've made throughout the years. We are so grateful for the opportunity to support you and your team. We're happy to hear about your successes with automating many vital processes with our application. We hope to continue to exceed your expectations and deliver innovation and a high-level of customer satisfaction for years to come. [View all Reviews](https://www.capterra.com/p/232799/HealthStream-Policy-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)