--- title: "Rocket Collector Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rocket Collector Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/232819/Rocket-Collector/" page_type: "product" language: "en" --- # Rocket Collector Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rocket Collector ## What is Rocket Collector? 30 years ago our software was designed by collectors, for collectors. Proven in Europe/Canada, Rocket is now being introduced to the US. Benefit from continuing innovation and best-in-class functionality at a price that provides a fantastic ROI. Our turnkey software automates actions to reduce labor. Easy customization speeds implementation and assures optimized workflows, maximizing results. New Self-Service Portal connects with debtors securely, privately, and on their time schedule. ## What is Rocket Collector used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rocket Collector?[Manage this product listing](https://www.g2.com/products/rocket-collector/claim_requests/new?auto=true) ## Rocket Collector Overview Updated September 2026 AI summary Rocket Collector supports businesses of all sizes with debt collection processes by providing tools for automated notices, payment collection, and invoice management. It offers accounting integration, multi-channel communication, reporting, and business process automation. With deployment options including cloud and Windows, Rocket Collector also features customizable templates, compliance management, credit card processing, and workflow management to address diverse collection needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rocket Collector 4.6 (19) VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $300 Per User, Per Month Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.9 (21) Value For Money 4.7 (16) Value For Money 4.9 (16) Customer Service 4.9 (18) Customer Service 4.9 (16) ## Rocket Collector alternatives [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [Collect!](https://www.capterra.com/p/66949/Collect/) [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66949/Collect/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) [View all alternatives](https://www.capterra.com/p/232819/Rocket-Collector/alternatives/) ## FAQs about Rocket Collector Overview ### Which roles and teams benefit most from Rocket Collector? Rocket Collector is most used by credit control teams, finance leaders, and branch or executive managers who need tighter oversight of collections. Credit controllers use it to automate follow-ups, track debtor communication, and reduce overdue accounts, while CFOs, CEOs, and managers rely on reporting visibility to monitor cash flow and team performance. Answer based on 19 reviews Overview ### What company size and specific industries is Rocket Collector built for? Rocket Collector is designed for organizations in banking and credit unions, collection agencies, government, healthcare, debt buying, telecom, utilities, financial services, student loan servicing, and law firms handling collections. The description does not specify company size, so it appears aimed at specialized organizations across those regulated sectors. Features and Usability ### What are the key features of Rocket Collector? Rocket Collector offers collections and payments features including auto-dialer, contact management, payment collection, payment plans, partial payments, credit card processing, and electronic payments. It also includes workflow management, automated scheduling, alerts and notifications, real-time reporting, customizable reports, and third-party integrations for accounting and transaction management. Integrations ### Which third-party tools and platforms does Rocket Collector integrate with? Rocket Collector integrates with Fern Software, Lease Complete, Sharetec, and Twilio. These catalog integrations cover lending, lease management, credit union operations, and communications, giving Rocket Collector connections across core financial services and messaging workflows. Getting Started and Support ### What training and onboarding options does Rocket Collector offer? Rocket Collector provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation gives teams written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Rocket Collector offer? Rocket Collector provides email/help desk and phone support. No reviewer feedback is available about support experience, so customer satisfaction, response speed, and issue resolution quality cannot be assessed from the catalog data. ## Features AI summary Based on 273 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) Rocket Collector supports all three of the features reviewers rate most highly: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses stay on top of follow-ups, connect collection activity with financial records, and accept payments more efficiently, allowing teams to improve cash flow and manage recovery work with less manual effort. Accounting Integration 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Payment Collection 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Multiple User Accounts 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Automated Notices 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Historical Reporting 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Workflow Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Rocket Collector 42 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Callback Scheduling: Schedules callback times - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Currency: Manage and handle various international currencies - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.7 (16) Basic $300.00 Per User,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Lease Complete](https://www.capterra.com/p/90462/Lease-Complete/)[ Sharetec](https://www.capterra.com/p/249835/Sharetec/) ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TM Teri M. CEO Banking ### "Rocket Collector Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 It makes it easy for others to see what is going on. Pros Ease of seeing members that NEED to be worked TODAY. Makes it easy to prioritize work load. Cons it is not live data, would be great for all tellers to see live notes. It would also be helpful to know if a payment was already made "today", since the information is a day behind. Alternatives considered [MeridianLink Collect](https://www.capterra.com/p/191946/XpressCollect/) Reasons for choosing Rocket Collector ease of integration, cost, the use of the product for the results we were looking for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CD Cindy D. CEO Banking ### "Rocket Collector makes our lives easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 Our collection efforts are vastly improved now that we are using Rocket Collector. Our team is able to stay on top of the collection cycle for every member and make regular contact through the schedule we created in RC. Our delinquency and charge off ratios are reduced and our efficiency is much improved. Pros I love everything about this software. Rocket Collector automates the workflow of our Solutions team and allows them to stay on top of the collection cycle for each member, while providing personalized service to each member. The service from the RC staff is second to none. The instant an issue is identified, they get to work to find an immediate solution. I have never worked with a more responsive vendor than RC. I cannot rave about this aspect enough. Cons I have yet to identify anything I don't like about this software, or anything I think could be improved. Reasons for choosing Rocket Collector RC had a relationship with our Core provider and worked well with our system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Casey H. Financial Solutions Specialist Financial Services ### "Corry Federal Credit Union" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2022 Pros The ability to email our letters and print them in bulk rather than one at a time, has GREATLY improved productivity. Cons I do not have any negative thoughts about it, at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Paul C. Credit Control Officer Financial Services ### "Rocket Collector - DUBCO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 8, 2021 We are very happy with the Rocket Collector system as it has enabled us to set up repayment arrangements as the member wants rather than how the contract was initially set up. We would recommend this product Pros The software requires less manual intervention. You can let the system monitor your set up arrangements prompting you when action is needed. Cons The software is one day behind our main supplier software. an upload is needed overnight to update the system rather than real time. This may be needed though. Non user staff cannot see the physical letters that have been sent to members via the Rocket Collector. There is only an indicator that one has been sent. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PG Paul G. Credit Controller Financial Services ### "Credit Control experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2021 Excellent Pros User friendly, all relevant data in one place, great customer service Cons Update from accompanying software happens overnight Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LC Leona C. Credit Controller Banking ### "Execellent System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2021 Find the system brillant. Very user friendly. Your work is laid out in stages for you so its a very straightforward way of being organised with accounts. Very easy to make changes to letters or any amendments, just a matter of contacting support. Our credit control figures improved massively when we took on this system. The customer service element is outstanding. The team could not be more helpful and they are very knowledgeable. Pros Easy of use in comparison to outer systems we have used. To a point the system almost does the work for you. Cons Maybe Saturday cover. Most credit unions are opened on a Saturday therefore if there are any issues with the system, it would be great to have someone to call. Reasons for choosing Rocket Collector Best on the market by a long shot. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GR Gordon R. Chief Executive Officer Financial Services ### "Rocket Collector- Delivering an Effective Arrears management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2021 The system is proving to be a major factor in minimizing arrears and bad debt writ offs on our loan portfolio. In addition provisions for bad and doubtful debts are reduced on our financial statements. The history of credit control activity and the communication flow also assists our credit underwriters in assessing future loan applications. Pros At the time I was looking for a solution to manage our loan portfolio which was in arrears. We had examined solutions on offer from our existing IT partners but were not satisfied with their system mainly due to its fixed nature and inability to adapt to our demands. The "Rocket Collector" (XRS in our world) immediately showcased its adaptability & Flexibility to mirror our Credit Control procedures. The software once implemented with our rules and procedures provided a diary managed workflow for our Credit Control officers. This created a very efficient process in identifying problem accounts and enabled timely communication. Cons The software is only as good as the officers using it. If the Credit Control team do not buy into its capability its becomes a headache. The officers in LKCU immediately identified the system as a gateway to improving their overall performance. Reasons for choosing Rocket Collector The system was clearly designed to work in the Credit Control management space and the team did not promise anything that they could not deliver. Although we were not aware of any other Credit Union using the system at the time we were looking for a Credit Control solution, we have no doubts that we made the best choice. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Maria C. Area Branch Manager Financial Services ### "Maria Costello for St. Jarlath's Credit Union" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2021 N/A Pros All files are segregated in workflows. Can export reports to excel. Can see all information clearly under various tabs Cons Integration was simple & easy to use It meets the requirements for what we needed The system designed meets our needs Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SF Stephen F. CFO Financial Services ### "Rocket Collector Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2021 We have a far more efficient collections team now and have greater visibility to prioritise actions. Pros Easy to implement, excellent to extract data for analysis and support is super. Cons None to note and the integration was very easy. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SS Sandra S. Head of Credit Control Financial Services ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 4, 2021 Our previous system did not effectively deal with loans once they had progressed through the delinquency process or were charged off the live loan book. The ability to set up payment arrangements and assign groups of loans to different stages and categories ensures that all loans are reviewed correctly. It has had a positive impact on arrears and the team. It helps to motivate the team to complete their daily worklist. Pros A user friendly system that has improved the efficiency and effectiveness of our credit control department by ensuring that all accounts are reviewed. A number of tasks can be automated or communicated in bulk. The ability to accept live card payments and schedule recurring card payments has a positive impact on reducing arrears and maximizing collections. Cons As we expand our product range, i.e. SME and Mortgage Lending, the development of a MARPS process within the system would enhance our early arrears collections on these accounts and ensure a better member/customer experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/232819/Rocket-Collector/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.