# Rocket Collector Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rocket Collector Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/232819/Rocket-Collector

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# 

 Rocket Collector Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rocket Collector

## What is Rocket Collector?

30 years ago our software was designed by collectors, for collectors. Proven in Europe/Canada, Rocket is now being introduced to the US. Benefit from continuing innovation and best-in-class functionality at a price that provides a fantastic ROI. Our turnkey software automates actions to reduce labor. Easy customization speeds implementation and assures optimized workflows, maximizing results. New Self-Service Portal connects with debtors securely, privately, and on their time schedule.

## What is Rocket Collector used for?

[Debt Collection](https://www.capterra.com/debt-collection-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rocket Collector?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gbscorp.com/&name=Rocket Collector)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rocket Collector

4.6 (19)

VS.

[4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/)

Starting Price

$300

Per User, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (19)

Ease Of Use

4.6 (21)

Value For Money

4.7 (16)

Value For Money

4.8 (16)

Customer Service

4.9 (18)

Customer Service

4.8 (16)

## Rocket Collector alternatives

[4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (19)](https://www.capterra.com/p/79319/Case-Master-Pro/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[DebtView](https://www.capterra.com/p/140575/DebtView/)

[4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140575/DebtView/)

[Gaviti](https://www.capterra.com/p/169544/Gaviti/)

[4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169544/Gaviti/)

[View all alternatives](https://www.capterra.com/p/232819/Rocket-Collector/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Notices

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Send automated reminders and notices to clients on overdue payments

Historical Reporting

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

Multiple User Accounts

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Payment Collection

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Workflow Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Accounting Integration

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Rocket Collector 42 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Send automated reminders and notices to clients on overdue payments

Automatically create schedules based on business needs or employee availability and qualifications

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Schedules callback times

For third-party collection agencies

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Accept and process credit card transactions

Report customer payment history and outstanding debts to credit bureaus

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Information, data and reports that are being tracked over time

For first-party debt collectors

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and handle various international currencies

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.7 (16)

Basic

$300.00

Per User,Per Month

Value for money

4.7 (16)

4.7

Based on 16 reviews

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Lease Complete](https://www.capterra.com/p/90462/Lease-Complete/)[

Sharetec](https://www.capterra.com/p/249835/Sharetec/)

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.6

Based on 19 reviews

Filter by rating

5(12)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TM

Teri M.

CEO

Banking

### "Rocket Collector Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2022

It makes it easy for others to see what is going on.

Pros

Ease of seeing members that NEED to be worked TODAY. Makes it easy to prioritize work load.

Cons

it is not live data, would be great for all tellers to see live notes. It would also be helpful to know if a payment was already made "today", since the information is a day behind.

Alternatives considered

[MeridianLink Collect](https://www.capterra.com/p/191946/XpressCollect/)

Reasons for choosing Rocket Collector

ease of integration, cost, the use of the product for the results we were looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Cindy D.

CEO

Banking

### "Rocket Collector makes our lives easier!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2022

Our collection efforts are vastly improved now that we are using Rocket Collector. Our team is able to stay on top of the collection cycle for every member and make regular contact through the schedule we created in RC. Our delinquency and charge off ratios are reduced and our efficiency is much improved.

Pros

I love everything about this software. Rocket Collector automates the workflow of our Solutions team and allows them to stay on top of the collection cycle for each member, while providing personalized service to each member. The service from the RC staff is second to none. The instant an issue is identified, they get to work to find an immediate solution. I have never worked with a more responsive vendor than RC. I cannot rave about this aspect enough.

Cons

I have yet to identify anything I don't like about this software, or anything I think could be improved.

Reasons for choosing Rocket Collector

RC had a relationship with our Core provider and worked well with our system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Casey H.

Financial Solutions Specialist

Financial Services

### "Corry Federal Credit Union"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2022

Pros

The ability to email our letters and print them in bulk rather than one at a time, has GREATLY improved productivity.

Cons

I do not have any negative thoughts about it, at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Paul C.

Credit Control Officer

Financial Services

### "Rocket Collector - DUBCO"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 8, 2021

We are very happy with the Rocket Collector system as it has enabled us to set up repayment arrangements as the member wants rather than how the contract was initially set up. We would recommend this product

Pros

The software requires less manual intervention. You can let the system monitor your set up arrangements prompting you when action is needed.

Cons

The software is one day behind our main supplier software. an upload is needed overnight to update the system rather than real time. This may be needed though. Non user staff cannot see the physical letters that have been sent to members via the Rocket Collector. There is only an indicator that one has been sent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Paul G.

Credit Controller

Financial Services

### "Credit Control experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2021

Excellent

Pros

User friendly, all relevant data in one place, great customer service

Cons

Update from accompanying software happens overnight

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Leona C.

Credit Controller

Banking

### "Execellent System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2021

Find the system brillant. Very user friendly. Your work is laid out in stages for you so its a very straightforward way of being organised with accounts. Very easy to make changes to letters or any amendments, just a matter of contacting support. Our credit control figures improved massively when we took on this system. The customer service element is outstanding. The team could not be more helpful and they are very knowledgeable.

Pros

Easy of use in comparison to outer systems we have used. To a point the system almost does the work for you.

Cons

Maybe Saturday cover. Most credit unions are opened on a Saturday therefore if there are any issues with the system, it would be great to have someone to call.

Reasons for choosing Rocket Collector

Best on the market by a long shot.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Gordon R.

Chief Executive Officer

Financial Services

### "Rocket Collector- Delivering an Effective Arrears management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2021

The system is proving to be a major factor in minimizing arrears and bad debt writ offs on our loan portfolio. In addition provisions for bad and doubtful debts are reduced on our financial statements. The history of credit control activity and the communication flow also assists our credit underwriters in assessing future loan applications.

Pros

At the time I was looking for a solution to manage our loan portfolio which was in arrears. We had examined solutions on offer from our existing IT partners but were not satisfied with their system mainly due to its fixed nature and inability to adapt to our demands. The "Rocket Collector" (XRS in our world) immediately showcased its adaptability & Flexibility to mirror our Credit Control procedures. The software once implemented with our rules and procedures provided a diary managed workflow for our Credit Control officers. This created a very efficient process in identifying problem accounts and enabled timely communication.

Cons

The software is only as good as the officers using it. If the Credit Control team do not buy into its capability its becomes a headache. The officers in LKCU immediately identified the system as a gateway to improving their overall performance.

Reasons for choosing Rocket Collector

The system was clearly designed to work in the Credit Control management space and the team did not promise anything that they could not deliver. Although we were not aware of any other Credit Union using the system at the time we were looking for a Credit Control solution, we have no doubts that we made the best choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Maria C.

Area Branch Manager

Financial Services

### "Maria Costello for St. Jarlath's Credit Union"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 5, 2021

N/A

Pros

All files are segregated in workflows. Can export reports to excel. Can see all information clearly under various tabs

Cons

Integration was simple & easy to use It meets the requirements for what we needed The system designed meets our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Stephen F.

CFO

Financial Services

### "Rocket Collector Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2021

We have a far more efficient collections team now and have greater visibility to prioritise actions.

Pros

Easy to implement, excellent to extract data for analysis and support is super.

Cons

None to note and the integration was very easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sandra S.

Head of Credit Control

Financial Services

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 4, 2021

Our previous system did not effectively deal with loans once they had progressed through the delinquency process or were charged off the live loan book. The ability to set up payment arrangements and assign groups of loans to different stages and categories ensures that all loans are reviewed correctly. It has had a positive impact on arrears and the team. It helps to motivate the team to complete their daily worklist.

Pros

A user friendly system that has improved the efficiency and effectiveness of our credit control department by ensuring that all accounts are reviewed. A number of tasks can be automated or communicated in bulk. The ability to accept live card payments and schedule recurring card payments has a positive impact on reducing arrears and maximizing collections.

Cons

As we expand our product range, i.e. SME and Mortgage Lending, the development of a MARPS process within the system would enhance our early arrears collections on these accounts and ensure a better member/customer experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/232819/Rocket-Collector/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)