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Closely

Reviews of Closely

4.4 (154)
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Pros

  • It was recommended to me by someone who did a lot of research. I have never used another platform like this before but it still seems pretty good value for money.

  • It's super easy to use and the workflow is easy to manage. I love that it is a chrome extension that is integrated with everything from Google to various major CRM platforms.

  • I liked the dashboard that they have, it is easy to navigate & the Closely extension is great too.

  • Overall I am really happy to use closely. Will recommend it if you want to automate your Linked in and save some time.

Cons

  • The lack of a kanban board to track my lead statuses.

  • It currently does NOT have the availability to contact current first level connections. Frustrated that its not yet available, but they say 3-4 months.

  • No option to message 1st level connections, or export data.

  • The only downside is that it doesn't provide webhooks or integrations.

Showing Most Helpful

Showing 25 of 154 reviews

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Jona R. avatar
Jona R.
Coaching
Information Technology and Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 27, 2022

"LinkedIN Lead gen on esteroids"

Overall: I am a B2B marketer and I've been using Closely for a while now. It's been easy to use and has helped me grow my business. The platform is simple to navigate and the customer service is amazing. I love that I can create follow-ups and send emails with my connection requests. I get a lot of quality leads with this tool. I can't imagine my business without it.

Pros: I love this service! I use it to find email addresses and LinkedIn URLs of potential customers. I am able to send a targeted email to the person with an invite to my website. I also use it to follow-up with people that are interested in my product. I love the ease and convenience of this service, and I always have new opportunities to connect with people I would never have met otherwise.

Cons: CRM can be improved, messaging a tagging. Also analytics for the campaigns. Will be great if Connections request that has not been answered can be reset

Reasons for Choosing Closely: The best subscription service out there. Closely is a great tool because it will allow you to send up to 1000 emails per week to your contacts. Closely is easy to use and the customer service team is always available to help you out. This is a must-have tool for marketers who are looking to stay on top of their email game.
Dan W.
Law firm growth consultant
E-Learning, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
March 20, 2023

"A 'nearly' great product"

Overall: It's great, I just need to wait longer for some final glitches to be solved before I can start using it properly.

Pros: I love how easy it is to use, set up and get running for LinkedIn campaigns and email campaigns.Generally, the platform is amazing is how it combines both finding leads and cold outreach strategies, this is a first for me but I've only bought Closely for my use as it was on such a good lifetime deal on AppSumo.

Cons: The worst part (but I'm happy to wait as I know it's in beta) is hearing back about the glitches I've experienced in the email sequence builder where I can only load up an image of myself as a signature to the first email in a sequence, I still can't do this for the other emails in the same sequence and I still haven't received an email letting me know this is solved.Even better would be as Lemlist does, where you can load up your signature with text and image then know it'll appear the same at the foot of every email.I also received a warning from Linkedin that it detected that I 'may' be using a third-party app and browser extension that runs in the background and that if they continue to detect such actions on my LinkedIn account that it could get suspended. This would be a nightmare as I've built my Linkedin profile for years.Another thing, I need to download the leads as CSV files and then load them up for campaigns. Maybe I'm overthinking it and creating more hassle for monitoring my leads but it would be great to select pages of leads from a Linkedin search and then start an email campaign directly to those selected leads.

Switched From: lemlist
Reasons for Switching to Closely: Because I don't use cold outreach email strategies all the time and at $65 per month it was a bit too costly so when AppSumo offered Closely on the lifetime deal I went for it.
Verified Reviewer
Inside Sales Lead
Management Consulting, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
5.0
Customer Service
5.0
Features
2.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
September 2, 2022

"Is Closely worth a buy?"

Overall: its been a weeks time but the campaigns havent started. the mssgs are not going. they are not able to solve the issue

Pros: The inbox view is good. It allows multiple linkedin accounts to be integrated which is good. The campaign analytics view is good.

Cons: The number of mssgs or connections limit makes it of no use. There should be an option to download all consumed credits at one place (email ids consumed). Only 2 campaigns can run simultaneously. For every new campaign messages have to be added again. there should be option to use templates. Also there should be option to attach files. analytics should provide complete download of invites sent, request accepted, mssg sent etc.

Reasons for Choosing Closely: bcos of inbox feature
Switched From: Dripify and Dux-Soup
Reasons for Switching to Closely: Dripify is not allowing payments from Indian companies. Dux-soup doesnt give Inbox option
Mosaddekur R.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 2, 2023

"Future asset - Closely "

Pros: I like the most about this software is integration with LinkedIn. And their email validation tool is 95% accurate.

Cons: Lead finder filtering. Like when I try to find out the local businesses - for instance: Hvac, plumbing, roofing. They yet don't have the features to narrow down the lead listing. I really hoping to see the upgrade of their lead finder tool like other niches to narrow fown the leads.

Alternatives Considered: lemlist
Reasons for Choosing Closely: Lemlist is expensive. So I had to switch from monthly to lifetime deal.
Switched From: Clodura and Apollo.io
Reasons for Switching to Closely: I thought this software will be my asset in the future.
Ivan P. avatar
Ivan P.
Founder
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 7, 2022

"10 out of 5 Stars for me"

Overall: I love it! These guys are great! Can't get tired of repeating it!

Pros: I love their user interface and the fact that they're pushing updates all the time. Being able to create campaigns for multiple scenarios is cool. e.g. (able to target event attendees and group members).

Cons: I'd like to be able to add more prospects to the current campaigns and see what message step the campaigns prospects are in.

Switched From: We-Connect and Expandi
Reasons for Switching to Closely: Closely was more cost effective and had the desired functionality
Verified Reviewer
CEO
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
July 15, 2024

"Cancellation policy is charging you!"

Overall: This company is unfair and not able to provide reliable services. They charged twice for one month and no refund. VERY BAD

Pros: NOTHING. Stay away from this fake company charging you even if you cancel in time!

Cons: You cannot amante on your own billing and they charge you even if you cancel before the renewal period! Very bad customer support

Mauricio M.
Sales Director
Industrial Automation, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 23, 2021

"A Must Have for Blogggers"

Overall: It's easy to use, takes a bit of time, but I do other things while waiting

Pros: The sound quality of the AI edit, its pretty easy to use

Cons: The price and limits per month Its a downer, but you can purchase from from the sales team

Switched From: Adobe After Effects
Reasons for Switching to Closely: I just don't have the patience to compile everything and do the cuts plus work the audio
Rupesh P. avatar
Rupesh P.
Director
Education Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 27, 2023

"Great Linkedin prospecting tool"

Overall: Great experience

Pros: Easy to use and work perfectly for the Team as well - Love chrome extension and automation with it

Cons: Separate Plan for Inbox. I wish Inbox included with the Team Plan

Reasons for Choosing Closely: It was offering a great price for an early adopter, I tried and work well.
Manvindra C. avatar
Manvindra C.
Digital marketing Expert
Marketing and Advertising, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 3, 2023

"I'm satisfied with my purchase"

Overall: I love the software in terms of linkedin automation

Pros: I love it's linkedin automation features

Cons: You may feel that it's not for email marketing

Reasons for Choosing Closely: It has more features
Reasons for Switching to Closely: Not satisfied with other softwares
David T. avatar
David T.
Market Strategist and Founder
Investment Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 2, 2022

"Get Closely or keep letting your assistant waste all their time working in your LinkedIn"

Overall: The product is great and the team is fantastic. Since starting with them my LinkedIn has seen consistent growth and I have been getting more real convos then I ever have on LinkedIn.

Pros: It works well and is simple to get up and started with. I had my first campaign running in under 10 minutes. I now spend 3-10 minutes a day in LinkedIn while Closely reaches out to connect with preselected people and searches. The grunt side of LinkedIn is taken care of.

Cons: Not much in the way of cons. I had talked to the team and looked at their roadmap before I bought in and they have still exceeded my expectations.

Verified Reviewer
Partner
Venture Capital & Private Equity, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 2, 2023

"An emerging contender"

Overall: Closely is and up and comer in the drip campaign business. It is still new and lacks many features, but does the basics well and for a reasonable price.

Pros: Great integration with Linkedin, enables easily creating campaigns for both linkedin and email.

Cons: Not many customizable options, no option to integrate linkedin and email campaigns.

Switched From: Drip
Reasons for Switching to Closely: Costs of alternatives were too high for my level of use
Yvonne B.
Photographer
Photography, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2023

"Connections matter"

Overall: Connection with people who touch my niche has always been an issue there just aren't enough hours in the day to do it all but its really critical. Closely does the leg work and then I can take it from there

Pros: What I like most about Closely is how easy it is to use, how you can set it and forget it and run multiple campaigns

Cons: Too many companies are relying on videos to teach users Sometimes written instruction allow you to find the answer to your specific question faster.

Switched From: Waalaxy
Reasons for Switching to Closely: Cost and ease of use
Regina U.
Onwer
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2022

"Amazing software that is easy to use and gets you results!"

Pros: Love this app. We used to sue several LI automation tools and none had this result!

Cons: Would love a whitelabel so we can offer it to our team of agents under our brand as we do with other automation softwares.

Switched From: ConnectSuite
Amit W.
Co-Founder
Media Production, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 2, 2023

"A failproof LinkedIn Automation tool"

Overall: Tool which helps you during crises becomes your favorite. I was looking for some contacts from the industry and I was not able to find the original contacts. There Closely helped me to find the accurate contact details and setting up outreach campaign was very easy opposite of my imagination. That's why I think the tool is really cool and useful.

Pros: Before Tool I like to talk about the team behind this tool. Since it was launched I have been observing them, They never overpromise and have been patient and infact during the Russia Ukraine war they silently kept on working the tool and thus I feel that it is very easy to use and has been very helpful for me whenever I needed to use.

Cons: Although I don't find any loophole but yes, I feel my account which works on limited credits, those credits could have been increased with some specials LTD offer.

Hector V.
Regional Vice President
Financial Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
3.0
Customer Service
2.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
March 6, 2023

"Closely honest review "

Overall: Overall it’s not bad, but it’s also not great.

Pros: The automations are genius when implemented with LinkedIn

Cons: Only issue with the software is that it’s 100% cloud depending on their servers to work

Reasons for Choosing Closely: Pricing was pretty competitive
Switched From: Kennect
Reasons for Switching to Closely: Pricing
Andy N.
Digital Marketing Executive
Computer Software, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 30, 2022

"Great for Automating Prospecting"

Pros: I used to spend 10-20 hours per week on reaching out to new prospects. This product was a huge time save and 90% of the people I connected with were accurate without having to spend time manually sifting through contacts.

Cons: Some of the reporting features were a little lax. I found it difficult for more long-term messaging sequences.

Lakshmi N.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
September 17, 2022

"Easy to use"

Overall: Good. If you are looking for a decent number of automated outreaches and LinkedIn lead generation I highly recommend this.

Pros: I bought one code of closely on an AppSumo lifetime deal. It is inexpensive and helped me to run automated lead generation campaigns.

Cons: They removed a MAIN feature after I bought the software which is Invite by email which allows to send approx. 1000 connections a month. I have to mention I think it's because LinkedIn updates and changes to it's features. This is the very disappointment now I am no longer able to send more than 400 connections a month

Reasons for Choosing Closely: Because of LifeTime deal and inexpensive and thought let's give it a shot.
Euler P.
agent
Online Media, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 2, 2023

"grate tool to have"

Overall: acquiring new leads, and increasing business

Pros: automation and been able to acquire new prospects or leads.

Cons: so far, I am enjoying it. Have not played with everything else. Will do soon, and be able to provide a better feedback.

Reasons for Choosing Closely: easy to use and great option
Max A.
Author
Design, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 9, 2022

"Closely provides you with customized outreach campaigns"

Overall: Closely is a great tool for customized outreach campaigns, but it can be difficult to use if you're not familiar with LinkedIn's interface. It can be time-consuming to set up and manage your account, but the positives outweigh the negatives.

Pros: Closely provides you with customized outreach campaigns, so you can focus your efforts on the most promising prospects.

Cons: The negatives of Closely are that it can be difficult to use if you're not familiar with LinkedIn's interface, and it can be time-consuming to set up and manage your account.

Azim Z. avatar
Azim Z.
Low-Code Adoption Specialist
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 2, 2023

"Got a promising lead through a campaign I created"

Overall: It was recommended to me by someone who did a lot of research. I have never used another platform like this before but it still seems pretty good value for money. It was also the way I found a promising lead. I love the warmup mode.

Pros: Easy to set up and understand, I have never used anything like this before but never found any issues understanding what I needed to do

Cons: Seems a little buggy sometime, I had an issue trying to set up a campaign with a search result of 12000 users

Kim J.
President
Financial Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
2.0
Customer Service
1.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
March 27, 2023

"Closely At Work in My Business "

Overall: I’m still new to closely so far it’s okay but I’m still learning.

Pros: The ease of linking it to my LinkedIn and learning the features.

Cons: I wish there were representatives in my Time zone who are available to help.

Reasons for Choosing Closely: A referral from a friend
Verified Reviewer
Founder
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 2, 2023

"Powerful cold outreach tool"

Pros: If you are interested in looking for a tool to perform cold outreach to grow your LinkedIn account and find prospects, then Closely is an incredibly valuable tool. On LinkedIn, you can do things like send connection requests and extract names, email addresses and job descriptions to be used either with the built-in cold email functionality or with a different cold email tool.

Cons: I wish we could select a localized location for the dedicated proxy that is close to where we live. It is riskier for our LinkedIn account when we have a proxy based in the US but are not located in the US since if we log in from a different location it looks suspicious and could potentially get our LinkedIn account banned.

Verified Reviewer
Sales
Automotive, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 3, 2023

"Runs in Parallel with LinkedIn"

Overall: Closely is a well-built product and seems to abide by LinkedIn rules to grow your network safely.

Pros: Closely works well with LinkedIn. I have used their campaigns to build my audience and my network. I also use the browser extension for scraping leads.

Cons: I like Closely - however, the LinkedIn Network feature could almost act as a CRM, but it leaves a bit to be desired.

Verified Reviewer
Managing Director / Digital Marketing Consultant
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
September 8, 2023

"Appoint module is useless"

Overall: One of the worst UI I've ever used. Difficult to navigate and set up.

Pros: Nothing at all. I can't say anything good about the Appoint module.

Cons: They are trying to milk their current LTD customers by launching new features that are in beta testing and they are integrating those in the current UI, making it difficult to navigate for those using just one module.The Appoint module is the worst appointment tool I've ever seen. Poor UI, horrible embeds to add it to your website, big branding for paid customers.....

Anthony R.
CEO
Accounting, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 21, 2022

"Love this product!"

Pros: I love how far this product has come so far. I've been looking for a product like this for a while now and am so glad I've found it. The community is strong on Facebook and is always answering questions!

Cons: Not as many integration options as most competitors. Not having the option to do other outreach is a bummer as well