# Page 9 | Dentrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Dentrix the right Dental solution for you? Explore 376 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2329/Dentrix/reviews

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Dentrix

4.3 (376)

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Last updated March 13th, 2026

# Page 9 - Reviews of Dentrix

## Showing most helpful reviews

Showing 201-225 of 376 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RC

RACHAEL C.  
Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Software Ever In Life"

August 22, 2019

5.0

Pros

The software is very easy to use and this makes it fun day for everyone.

Cons

There are some glitches at times and this can make for a bad day.

Review Source

TQ

Tamara Q.  
Front Desk  
Hospital & Health Care  
Used the software for: 2+ years

### "dentrix review"

August 22, 2019

5.0

Pros

dentrix software is very user friendly and easy to use in our office

Cons

dentrix software may need to do more updating to help modern dentists

Review Source

JC

JoAnna C.  
Front Office  
Medical Practice  
Used the software for: 2+ years

### "dentrix review"

August 22, 2019

5.0

Payment and insurance integration

Pros

I love the integration of insurance and payments

Cons

I do not know everything there is to know, I need more training

Review Source

EM

Emily M.  
Dental hygienist  
Medical Practice  
Used the software for: 2+ years

### "Not my favorite "

February 27, 2019

3.0

Pros

I dont know if anything particular stands out compared to other companies

Cons

Ease of use, especially with charting and treatment planning.

Review Source

JM

Jessica M.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly"

August 23, 2019

4.0

Pros

The ability to easily navigate through modules and get to the same place in different ways.

Cons

The time it takes to role out enhancements.

Review Source

JA

Jody A.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Honest"

August 22, 2019

4.0

good

Pros

capabilities within the software to handle most of what I need.

Cons

I would like to be able too create more specific reports

Reason for choosing Dentrix

reputation

Review Source

KN

Kim N.  
Office Manager  
  
Used the software for: 2+ years

### "Front office, clinical and Management"

August 19, 2017

4.0

Pros

The software is overall user friendly. It is an all in one package. Offers lots of different applications.

Cons

The E-services seems to often have technical difficulties. Recently notifications of who has received e-mail and text message reminders was not accessible and not working with our website company to publish review.

Review Source

CM

Casey M.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product"

August 22, 2019

5.0

Great experience

Pros

Very user friendly, only as smart as you make it

Cons

Wish we utilized more options, text messages emails new patient ppw

Review Source

sH

shana H.  
dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly"

August 22, 2019

4.0

Pros

integration with other programs constant improvements ease of use

Cons

problems when upgraded systems not knowing everything it can do

Review Source

AT

Angela T.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly"

August 22, 2019

4.0

Pros

Easy to follow and manipulate reports and know where you are at any given moment

Cons

Amount of users you can have signed in at one time

Review Source

KJ

Karri J.  
Business Manager/RDH  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User friendly"

August 24, 2019

5.0

Pros

It is a very user friendly software program

Cons

The only thing I can come up with is it's not easy to personalize for a Perio Practice

Review Source

BD

Brianne D.  
Office manager  
  
Used the software for: 2+ years

### "Difficult to learn but its very functional "

June 16, 2017

4.0

Pros

All the features we use. There are so many that we haven't even utilized yet but we should. It also has the ability to work with many other softwares to send claims or to remind patients of their appointments

Cons

It isnt very easy to learn. It takes a call to tech support sometimes for us to figure out even little things

Review Source

DC

Debbie C.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Dentrix Review"

August 22, 2019

5.0

excellent

Pros

Ease of use, patient information easily available, updates,

Cons

updates, downtime, sometimes doesnt integrate information

Review Source

MS

Melissa S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Dentrix"

August 23, 2019

4.0

I have had an overall great experience with dentrix .

Pros

All the different features that it offers.

Cons

Difficulty learning to use the new things.

Review Source

MD

Melanie D.  
Office MAnager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Manager Review"

August 23, 2019

5.0

We love Dentrix

Pros

We feel its User Friendly, Easy to get around,

Cons

Lots to navigate, need more refresher courses complicated reports

Review Source

EP

Ericka P.  
Surgical dental asst.  
Medical Practice  
Used the software for: 2+ years

### "Dentrix is a helpful software"

August 23, 2019

5.0

Pros

i like all the nice features it has. very helpful.

Cons

i dont dislike anything about the software. it's great for our practice.

Review Source

AC

Ashley C.  
Hygienist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly"

August 22, 2019

4.0

Pros

Easy to navigate. Great colorful screens.

Cons

Small icons. when your in one screen you might not be able to switch to another.

Review Source

AT

Amber T.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Software"

August 22, 2019

5.0

Pros

Transitioning between pages. User friendly.

Cons

Wish insrance had more options for more correct pricing- exclusions and etc.

Review Source

sB

sandy B.  
receptionist  
Hospital & Health Care  
Used the software for: 2+ years

### "Dentrix Michigan"

August 22, 2019

4.0

Think we need more training

Pros

online resource tool is helpful.

Cons

medical history some things should be simpler, less steps.

Review Source

SR

SuzAnn R.  
office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "dentrix review"

August 23, 2019

5.0

Pros

it is Farley easy to use

Cons

There are things at times that seem less user friendly if you are unfamiliar with the product

Review Source

BD

Brandie D.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Love It"

August 22, 2019

5.0

Love it

Pros

How user friendly it is. Not hard for new employees to learn.

Cons

Waiting on hold for customer service and the forms.

Review Source

AL

Ashley L.  
Dentist Aide  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "dentrix review"

August 22, 2019

5.0

Really Enjoy the software.

Pros

The software is easy to learn, maneuver and use.

Cons

I really have no cons in using this software.

Review Source

VC

Valerie C.  
office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best dental software ever!"

August 22, 2019

5.0

Pros

User Friendly

Cons

Need more ability to go further into insurance, frequency limitations, downgrades, etc, Be more specific

Review Source

AL

Alicia L.  
Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very user friendly."

December 8, 2017

4.0

Easy to use.

Pros

This product is very user friendly. It has a lot of great time saving capabilities. Customer service is great, and did I say very user friendly.

Cons

I feel like this software is pretty expensive. I think it could come down some in cost. If the price was reduced this would be the best dental software.

Review Source

MM

Melissa M.  
Dentist  
  
Used the software for: 2+ years

### "Great dental software that is intuitive and easy to use"

May 17, 2018

5.0

Pros

Very easy to use, clear ways of showing many complex options, charting is easy to use and label, chart notes are easy and merges nicely with other dental software.

Cons

Can be a bit overwhelming at first as there are so many options shown only with pictures, but once you figure it out it is very straight forward.

Review Source

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