--- title: "touchSMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about touchSMS Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/232915/touchSMS/" page_type: "product" language: "en" --- # touchSMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) touchSMS ## What is touchSMS? touchSMS is a web-based SMS communication platform that can be used to engage with customers and employees more efficiently. touchSMS provides an easy way to manage conversations from anywhere at any time, without having to install additional software - all through their simple user interface! With touchSMS you can seamlessly integrate SMS into your daily business life. touchSMS is the perfect tool to make sure every message gets delivered quickly and effectively! ## What is touchSMS used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$0.05 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for touchSMS?[Manage this product listing](https://www.g2.com/products/touchsms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### touchSMS 0.0 VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price A$0.05 Flat Rate Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (652) Value For Money 0.0 (0) Value For Money 4.2 (619) Customer Service 0.0 (0) Customer Service 4.0 (591) ## touchSMS alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) ## FAQs about touchSMS Features and Usability ### What are the key features of touchSMS? touchSMS offers 2-Way Messaging, SMS Messaging, Mass Texting, and MMS for sending and receiving messages, plus Automated Responses, Scheduled Messaging, and Autoresponders for campaign timing. It also includes Contact Management, Customer Segmentation, Message Personalization, Campaign Analytics, Real-Time Reporting, Alerts/Notifications, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does touchSMS integrate with? touchSMS integrates with 19 third-party tools, including Gmail, Microsoft Outlook, Microsoft Excel, Slack, Zapier, PayPal, Xero, Shopify, WooCommerce, Adobe Commerce, Calendly, Acuity Scheduling, Jotform, Snapforms, Workable, JobAdder, Tellent Recruitee, RxWorks, and SimplyBook.me. Getting Started and Support ### What training and onboarding options does touchSMS offer? touchSMS provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup with an instructor, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs for reviewing features and steps as needed. Getting Started and Support ### What customer support options does touchSMS offer? touchSMS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback on support quality is not available in the catalog data, so the support experience cannot be assessed here. The listed channels indicate multiple ways to seek help across common customer needs. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) touchSMS supports all three features that reviewers rate most highly: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk campaigns more efficiently, allowing teams to communicate with customers more consistently and drive better campaign execution. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases API Integration Connect to databases, web services, or APIs for robust data integration touchSMS 41 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic A$0.05 Flat Rate, ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.