# AidHound Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AidHound Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/232920/AidHound/alternatives --- # AidHound Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AidHound ## What is AidHound? AidHound is designed to empower organizations with collection, analysis and visualization of data on their beneficiaries and activities in a secure and efficient way. AidHound is flexible enough to adapt regardless of the problem your organization is working to solve, its activities and data collection needs. Your organization will see benefits in: Time, operational and financial efficiency; Assessing impact; Data privacy; Collaboration; Reporting to stakeholders. ## What is AidHound used for? [Human Services](https://www.capterra.com/human-services-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Association Management](https://www.capterra.com/association-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1999 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AidHound?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aidhound.com&name=AidHound) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AidHound 4.9 (10) VS. [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting Price €1999 Per Year Starting Price $109 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (10) Ease Of Use 4.2 (131) Value For Money 5.0 (9) Value For Money 4.3 (82) Customer Service 5.0 (10) Customer Service 4.7 (128) ## AidHound alternatives Highest Rated [4.8 (67)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (44)](https://www.capterra.com/p/223060/PlanStreet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Case Notes Access and track notes regarding case activities and updates within case files Client Management Manage contact details and communication with clients Committee Management Manage a group of members established for coordinating plans, programs, or other initiatives AidHound 39 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Manage a group of members established for coordinating plans, programs, or other initiatives Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Establish measurable goals and objectives and track their progress over a specific period of time Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Adjust communications based on previous interactions or personal preferences Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 5.0 (9) Free Trial Basic €1,999 Per Year Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RC Rita C. Head of Acceleration Venture Capital & Private Equity ### "A tool focused on increasing the efficiency of social multi-partners projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 I used AidHound a few years ago for the performance management of a social impact bond, and the experience was a real upgrade from the various complex excel spreadsheets we used to use. AidHound allowed us to have a shared platform with our partners operating the project on the ground, which not only improved our engagement and collaborative work, but also increased the quality of the data collected and respective assessment. I vividly recommend AidHound to anyone who values data collection and assessment, and who implements operational projects with several partners on the ground. Besides my experience, I am aware of several other case studies that AidHound has had and am always so impressed to see the impact that this tool can have in supporting the delivery of high quality social services. In addition, I want to highlight how great the team is, both in terms of service support but also on their mission-commitment to develop an effective solution adapted to serve social organisations. Pros The integration and shared access of important day-to-day project data with several partners, and the level of easiness it brought to the process (not to mention the upgrade it meant from how we were working before AidHound). Cons The level of analysis of the software was not 100% adjusted to our needs, however it served the needs of an ongoing monitoring and for deeper analysis we were able to develop such analysis on excel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Susana Rito r. gerontologa Non-Profit Organization Management ### "Um optimo software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2020 Com este software é possível toda a equipa usar a mesma forma de registo, o que facilita a extração de dados e uniformizar a informação Pros O produto é fácil de usar quer no pc como no telemóvel. Permite o registo de dados e a sua extracção facilmente. Equipa facilmente se adaptou a usar este software. Cons Existem aspectos que devem ser melhorados pelo que estamos em contacto directo com os "criadores" para alterar, o que é rápido e fácil Reasons for choosing AidHound Melhor preço face aos diversos pedidos de dados que deveria ter este software à disponibilidade da equipa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2020 Thank you very much, Susana! We are commited to continue to improve and earn a 5th star ;) Thank you so much for trusting AidHound RF Ruben F. Design & ICT Manager Non-Profit Organization Management ### "Definitely the best Solution for an European non-profit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2020 It took a few weeks to fully implement AidHound in our organisation. Our previous database was basically an Excel sheet, and all the information needed to be imported into different AidHound's Forms. Their support team was very diligent in making sure we were going to able to save all the information into the new platform, which we did. Pros AidHound in three words: versatile, efficient and fast! Whatever it is that we needed to keep records - users, beneficiaries, activities, donors,... - AidHound makes everything easy to access and create reports. As a very specific non-profit that works with migrants and refugees in Lisbon (Portugal), we were desperately looking for a software that was able to work for us. AidHound's readily available support team was always ready to help us structure our data and implement any changes in the system as we needed. Cons We are very satisfied for choosing AidHoud, but if I have to pick an area where they can improve is its interface. Nothing terrible about it, just not very appealing. Alternatives considered [Hivebrite](https://www.capterra.com/p/147279/Hivebrite/) [WildApricot](https://www.capterra.com/p/76116/WildApricot/) [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) [Sumac](https://www.capterra.com/p/144095/Sumac/) Reasons for choosing AidHound Most software for non-profits focuses on donors and memberships, which is not our main need. We wanted a software solution to keep track of our beneficiaries, the activities we promote (like language classes and social store) and our team of volunteers. AidHound was the perfect solution for all of that, while also giving the option of using it to keep track of donors and memberships. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2020 Thank you very much for the amazing review, Ruben. We promise to keep improving. Thank you for trusting AidHound :) GF Gabriela F. Founder & President Non-Profit Organization Management ### "Amazing Customised Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2020 Our experience has been great. Aidhound has been completely customised to fit our organisation and the team has been extremely professional in meeting our needs and helping us reach our future ambitions. Unlike many other services in Portugal, Aidhound team is quick to respond, set up meetings, answer our questions and bring solutions. Pros I like that the software is very self explanatory. Once you have understood the different parts to the whole, it is easy to navigate. It is also very adaptable to our needs, which keep changing regularly. Cons There are some restrictions to the software, in that we cannot track our KPIs fully. However, it is just a matter of time until we can, as the Aidhound team assures us they are working on developing the software so that we may get out of it, everything we need! Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive donated their platform to us, however we reached a point where it was extremely limiting to our line of work. We could not measure our work well or keep track of our beneficiaries and their achievements or needs. So we made the switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2020 Gabriela, thank you for your kind words! We are really commited in allowing you to keep track of all your KPIs through AidHound. Expect news in the following weeks. Thanks! PS Patricia S. Gestora de Caso Non-Profit Organization Management ### "Ótima ferramenta de trabalho" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2020 Eficiência e organização no registo de informação. Mapeamento e e análises de atividades realizadas, beneficiários e outros, de uma forma simples, fácil e bem estruturada. Pros o Software AidHound tem sido uma ótima ferramenta de trabalho. Muito intuitivo e de fácil utilização. Tem sido uma grande ajuda no registo e organização das nossas atividades realizadas com os nossos beneficiários. Cons Para já não tenho mais sugestões de melhoria, o software responde bastante bem às necessidades da nossa instituição. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2020 Thank you, Patricia! Your review is super important for us. We will keep improving for clients like AMPMV :) DF Duarte F. CEO Non-Profit Organization Management ### "Great Case Management & Impact Analytics Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2020 The team is highly committed with improvement and responsive to our feedback, launching new improvements and features every month. Pros The ability to monitor every aspect of our performance with ease (tables, charts & graphs and outputs) is incredible. Cons Adopting AidHound was a good boost for our productivity, but there's still room for improvement in terms of its workflow management features. Reasons for choosing AidHound The Flexibility of the solution with tags and profile areas you can answer all the needs and adapt through out the time, AidHound evolves with your organization and your experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Antonio M. Managing Partner Financial Services ### "Information is king - long live Aidhound" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2020 Pros Aidhound has been used for all our Social Impact Bonds since 2017. The use of Aidhound has helped moved our approach from impact measurement to impact management and using the information available on Aidhound as an asset to improve operational decision-making. With improved access to real-time information, all stakeholders can make informed decisions - investors, management and operational teams - which are reflected in a better service delivery, better outcomes and, as a consequence, more impact. We simply could not do this before using Aidhound as a management tool in our day-to-day. Cons Nothing major to include here. Looking forward to the next versions of the software. Reasons for choosing AidHound Because Aidhound was able to customise to the specific needs of our impact projects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joao M. Social Innovation Fund - Director Financial Services ### "tipping point - avoid overlap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2020 It helps social economy entities to be more eficiente in their daily operations, by avoiding overlapping and allowing better analysis of track-record. On an already overwhelmed instituition (usual standard for SEE), a SaaS like Aid Hound can be an extremely useful tool not only to manage operations, but also to improve the quality of the delivery. Pros The flexibility of such online platform as a whole, but in particular, the ability to monitorize and adapt KPIs in a quick and fully-customized way. Cons I don't have nothing to underline, in particular, about this software regarding what could be improved in Aid Hound. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hugo M. Co-Founder & CEO Events Services ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2020 Pros It was really quick and easy to customize it to our needs. The analytics tools are super useful in our everyday management. Cons Mobility is crucial for our team and, although AidHound works satisfactorily in a mobile environment, it will be a great upgrade when they release the mobile app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2020 Hi, Hugo! Thank you so much for your feedback. We will be lauching our mobile app in the first half of 2021. Meanwhile, we will be improving a lot our mobile responsiveness. Take care! AidHound Team IS Isabel S. Psychologist Non-Profit Organization Management ### "A huge upgrade to our data management & analysis! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2020 A huge upgrade to our data management & analysis! AidHound made it possible for us at Alzheimer Portugal to digitalize data from more than 20 support offices around the country. Now we have access to real-time stats & charts on our beneficiary’s characteristics and on our activities performance. Pros AidHound is very easy to use and to costumize. Allows statistical analysis and charts in real-time. Cons There are one or two features that are not available on AidHound and that we could benefit from. However, the team is always available to make improvements that benefit all of its customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2020 Hi Isabel! Thank you so much for your kind words! It is really good to work with Alzheimer Portugal, and we are glad we meant such an upgrate on your data management and analysis. We will work to bring you those "one or two" extra features :) Take care! AidHound Team Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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