# LS Retail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LS Retail Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/232955/LS-Retail --- # LS Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LS Retail ## What is LS Retail? LS Central is a modular POS and retail platform built on Microsoft Dynamics 365 Business Central. It connects retail, hospitality, and finance operations in one flexible system, helping businesses simplify processes and keep data consistent across every location. With CentralConnect, LS Central integrates seamlessly with enterprise ERPs like SAP S/4HANA, Oracle Fusion, and Dynamics 365 Finance & Operations, giving global retailers and hospitality chains the freedom to use their preferred corporate systems. Manage sales, inventory, pricing, promotions, and loyalty programs from one central platform. Gain real-time visibility, empower staff with an intuitive POS, and scale confidently with a system that evolves with your business. ## What is LS Retail used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 125 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LS Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aptos.com&name=LS Retail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LS Retail 4.3 (125) VS. [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (125) Ease Of Use 3.8 (716) Value For Money 4.1 (117) Value For Money 3.6 (669) Customer Service 3.6 (118) Customer Service 3.6 (691) ## LS Retail alternatives [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Gift Card Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Pricing Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Retail Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sales in retail stores Barcoding/RFID 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Commission Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees LS Retail 161 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The ability to identify a barcode on or within an image or packaging Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Manage catering operations/processes Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Transmit prescriptions to pharmacies electronically Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product Long term accommodation for guests Designed for food trucks Serves restaurants For Retail Stores Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Check guests in and out, issue key cards, schedule wake up calls, or other requests Monitor fuel consumption and optimize fuel usage Use AI to generate content in the form of text, images, videos, etc. Determines the location of a device using GPS or an IP address Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Find and verify prescription medications by color, shape or imprint Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Create and edit a list of food/beverage items Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Make reservations on the go through a mobile device Clients can submit payments via mobile devices Manage multiple campaigns in one system Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Manage multiple teams and operations from a central location Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Accept and process online payment transactions Allows medical providers and/or customers to request previously filled prescriptions online Make and manage reservations online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Schedule an order online for a future time/date Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Enables pharmacists to process single or multiple prescriptions simultaneously Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Store recipes, enable recipe modification, and generate data required for production records Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Monitor sales and make necessary adjustment in order to increase demand and revenue Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Generate separate bills for various meals and combos within a complete order Market event via social media tools Manage operations/processes associated with spas and other hotel activities Distribute a bill into multiple payers according to the proportion suggested by the payers Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (125) 4.4 Based on 125 reviews ## Pricing Value for money 4.1 (117) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (117) 4.1 Based on 117 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Dynamicweb](https://www.capterra.com/p/132066/Dynamicweb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (118) 3.6 Based on 118 reviews ## User reviews Overall rating 4.3 Based on 125 reviews Filter by rating 5(56) 4(56) 3(13) 2(0) 1(0) Mentioned topic Sorted by most recent Marko P. Hed of IT Retail ### "SAS is beter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 We are very satisfied with the complete transition to SAS. The program itself is also fantastic and gives us much better insight into the business. Monitoring the stores themselves as well as the stock status. Pros From my side, as a system administrator, what I like most is that since switching to SAS I don't have to think about backups, security, or database optimization. Cons Sometimes there is a long wait for resource scaling to complete, which sometimes leads to slowdowns in performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rasmus G. Solution Architect Information Technology and Services ### "Strong unified retail platform on Business Central, with real depth where it matters" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 29, 2026 Solid and mature platform for retailers who need real depth in POS, inventory, and store operations tied to a full ERP. It scales from single-store to large chains, and the ecosystem around it (partners, ISVs, connectors) is well established. Like any large platform, the experience depends heavily on implementation quality and how well the partner understands both BC and the retail side. When that combination is right, it delivers; when it's not, the complexity shows. For Microsoft-aligned retailers, it remains one of the strongest options on the market. Pros The biggest strength is that LS Central is built directly on top of Business Central, so retail, inventory, finance, and POS run on one data model instead of being stitched together through integrations. That removes a lot of the reconciliation pain you see with separate POS and ERP stacks. The functional depth is genuinely strong for specialty retail and hospitality, with mature handling of items, variants, pricing, offers, loyalty, and cross-store replenishment. The POS is highly configurable, and the omnichannel pieces, including the LS Commerce/Shopify connector, give a realistic path to unified commerce without building everything from scratch. Cons Performance in SaaS environments is the area that needs the most attention. Some of the heavier flows, like statement posting and large transaction batches, can be SQL-intensive and behave noticeably slower than on-prem, especially under load. Telemetry helps, but root-cause analysis often requires deep familiarity with both BC and the LS extension. Documentation is improving but still uneven, and partners frequently have to fill gaps from experience. Hardware station and EFT setup also remains more fiddly than it should be in modern deployments. Switched from [NaviPartner](https://www.capterra.com/p/150396/NaviPartner/) Lack of functionality across the platfrom Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Khaled A. It manager Retail ### "“10 Years with LS Retail — A Strategic Backbone for Retail Excellence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 29, 2026 Over the past 10 years, LS Retail has proven to be a reliable and scalable solution that grows with the business. It has significantly improved our operational efficiency across multiple branches — from inventory management to customer experience at the point of sale. The platform’s continuous updates and strong partner ecosystem have kept us ahead of industry demands. It’s not just a software — it’s a long-term strategic investment for any serious retail operation.​​​​​​​​​​​​​​​​ Pros LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems. After 10 years of working with it, what stands out most is its deep integration with Microsoft Dynamics 365 Business Central, which gives unmatched visibility across the entire retail operation in real time Cons The initial implementation and customization can be complex and time-consuming, requiring skilled technical resources and careful planning — especially for large retail operations with multiple branches. Additionally, the learning curve for end-users can be steep without a structured training program in place.​​​​​​​​​​​​​​​​ Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gokulnath S. Technical Consultant Computer Software ### "Best ERP for Retail sector" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 July 20, 2023 Pros Best way to track your daily expense and income in Retail zones. Can handle larger data volume. Can be integrated with any solutions like whatsapp, Payment gateways, Etc. Cons It comes as an Vertical software with Business central. not as a standalone software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Elisa P. IT CRM Solutions Analyst Cosmetics ### "Ls indispensabile nel retail " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 9, 2023 Pros Personalizzabile, utilizzabile senza particolari training da personale di cassa Cons Un po’ lento e a volte servono sviluppi macchinosi e lunghi per piccole funzionalità Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Information Services ### "Best Retail Solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 4, 2020 I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail. Pros Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more. Cons Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager Computer Software ### "Feedback for emerging ERP solution for retail industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 28, 2019 Great experience. Easy to use and handle. Easy to setup, configure and customize. Pros Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions. Cons Microsoft is changing to Business central but ls central not fully move to this technology upgrade. Data migration toolkit will take time to launch Reasons for choosing LS Retail Easy to use and handle,setup, configure and customize. Online support available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager Information Technology and Services ### "LS Retail Front and Back Office Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2019 I have done both implementation of back office and POS setups , along with integration with other enterprise accounting soft wares Pros Extensive Retail operations , Back office Integration with other Enterprise resources, It is cloud based ,good POS management , Loyalty Programs can be configured Cons Support provide is mostly through online , used for very large companies , It is costlier than other retail softwares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Good Earth Eicher India Pvt Ltd Support & Implementation Retail ### "LS Retail The Middle Market Retail POS Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 12, 2019 Pros 1\. It overall Look and Highly customizable Features. 2. Integration with almost any dotnet or API based soluition. 3. Mobile POS Solution are even more comfy. 4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date. Cons 1\. Issues in Coalation and Arabic Languages. 2. Costly due to created on NAV base. 3. Should have a different billing solution except LS NAV for Small level shops. 4. ect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohammad Rizki M. Functional Consultant Information Technology and Services ### "Good Product with Valuable Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 8, 2019 LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine. Pros Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system. Cons The support team is not really helpful. Quite expensive product. Reasons for choosing LS Retail Proven and stable on top of Dynamics NAV/365 BC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232955/LS-Retail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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