--- title: "LS Retail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LS Retail Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/232955/LS-Retail/" page_type: "product" language: "en" --- # LS Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LS Retail ## What is LS Retail? LS Central is a modular POS and retail platform built on Microsoft Dynamics 365 Business Central. It connects retail, hospitality, and finance operations in one flexible system, helping businesses simplify processes and keep data consistent across every location. With CentralConnect, LS Central integrates seamlessly with enterprise ERPs like SAP S/4HANA, Oracle Fusion, and Dynamics 365 Finance & Operations, giving global retailers and hospitality chains the freedom to use their preferred corporate systems. Manage sales, inventory, pricing, promotions, and loyalty programs from one central platform. Gain real-time visibility, empower staff with an intuitive POS, and scale confidently with a system that evolves with your business. ## What is LS Retail used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 125 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LS Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aptos.com&name=LS Retail) ## LS Retail Overview Updated August 2026 AI summary LS Retail provides midsize and enterprise businesses with a unified platform that combines customer loyalty management, point of sale, inventory, and reporting. Supporting features like loyalty programs, rewards management, and third-party integrations, LS Retail helps organizations centralize operations, manage promotions, and track customer engagement across locations. It is available via cloud and on-premise deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LS Retail 4.3 (125) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (125) Ease Of Use 3.8 (727) Value For Money 4.1 (117) Value For Money 3.6 (680) Customer Service 3.6 (118) Customer Service 3.6 (702) ## LS Retail alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/232955/LS-Retail/alternatives/) ## FAQs about LS Retail Overview ### What problems does LS Retail solve? LS Retail solves disconnected retail operations by unifying POS, inventory, finance, purchasing, and store back-office workflows in one system. It reduces reconciliation work, improves real-time visibility across branches, and supports promotions, replenishment, loyalty, and omnichannel selling. Retail operators, cashiers, store managers, and finance teams benefit most. Answer based on 58 reviews Overview ### Which roles and teams benefit most from LS Retail? LS Retail is most used by retail consultants, project managers, IT leaders, and executives who oversee store operations and business systems. Consultants and solution architects manage implementations and customization, project managers coordinate rollouts, IT teams support integration and performance, and directors use reporting to monitor sales, inventory, and operational efficiency. Answer based on 125 reviews Overview ### What company size and specific industries is LS Retail built for? LS Retail is designed for mid-sized to large retailers and hospitality operators that need centralized, enterprise-level control. It is built for businesses in restaurants, hotels, pharmacies, and forecourts, where coordinated operations across multiple locations and service areas are important. Features and Usability ### What are the key features of LS Retail? LS Retail includes core retail management features such as point of sale (POS), inventory management, accounting integration, and real-time reporting. Differentiating capabilities include loyalty program management, promotions and offer management, multi-store data replication through Data Director, and Microsoft Dynamics 365 Business Central integration for unified back-office operations. Answer based on 58 reviews Integrations ### Which third-party tools and platforms does LS Retail integrate with? LS Retail integrates with Talend Data Integrity and Data Governance, and official catalog listings also include Adobe Commerce, Dynamicweb, and Shopify. These connections cover data management and e-commerce platforms, giving LS Retail support for common retail data flows and online storefront integrations. Answer based on 26 reviews Getting Started and Support ### How easy is it to onboard and train a team on LS Retail? LS Retail takes more time to onboard than simpler POS systems, especially for admins, implementers, and multi-branch retailers handling setup and customization. End users can learn core tasks faster, but nontechnical staff often need structured support. Training options include in-person sessions, live online training, webinars, videos, and documentation. Answer based on 12 reviews Getting Started and Support ### What customer support options does LS Retail offer, and how do users rate the experience? LS Retail offers a FAQ/forum and a knowledge base. User experience with support is mixed: some describe support as excellent and helpful during implementation, while others report slow responses, difficult partner support, limited documentation, unclear release notes, and gaps in training materials when troubleshooting product issues. Answer based on 14 reviews Features and Usability ### What features does LS Retail offer for retail and hospitality? LS Retail offers a broad retail and hospitality feature set, including POS, replenishment, loyalty, gift cards, mobility, and data replication. Mid-market and enterprise teams value its configurability and Dynamics integration, but some users find certain functions complex, unevenly documented, slower in SaaS, or needing custom code for edge cases. Answer based on 35 reviews Features and Usability ### Is LS Retail easy to use and learn? LS Retail feels intuitive for daily POS work and routine retail tasks, especially after initial training. Store staff, consultants, and Microsoft-focused teams often find the interface learnable and configurable, though setup-heavy areas like replenishment, staff management, promotions, and documentation can make administration harder for less experienced users. Answer based on 26 reviews ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) LS Retail supports all three features that reviewers rate most highly: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat customer relationships, manage incentives more effectively, and connect loyalty efforts with other business systems, allowing teams to deliver more consistent and personalized customer experiences. Gift Card Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Sales Reports 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Pricing Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Retail Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sales in retail stores Barcoding/RFID 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Commission Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees LS Retail 161 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catering Management: Manage catering operations/processes - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Extended Stay: Long term accommodation for guests - For Food Trucks: Designed for food trucks - For Restaurants: Serves restaurants - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Fuel Management: Monitor fuel consumption and optimize fuel usage - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Medication Database: Find and verify prescription medications by color, shape or imprint - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Menu Builder: Create and edit a list of food/beverage items - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Mobile Payments: Clients can submit payments via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Multi-Store: Manage multiple teams and operations from a central location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Online Reservations: Make and manage reservations online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Scheduling: Schedule an order online for a future time/date - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Separate Checks: Generate separate bills for various meals and combos within a complete order - Social Promotion: Market event via social media tools - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (125) 4.4 Based on 125 reviews ## Pricing Value for money 4.1 (117) ### Starting price Free trial not available Value for money 4.1 (117) 4.1 Based on 117 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Dynamicweb](https://www.capterra.com/p/132066/Dynamicweb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (118) 3.6 Based on 118 reviews ## User reviews Overall rating 4.3 Based on 125 reviews Filter by rating 5(56) 4(56) 3(13) 2(0) 1(0) Mentioned topic Sorted by most recent Marko P. Hed of IT Retail ### "SAS is beter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 We are very satisfied with the complete transition to SAS. The program itself is also fantastic and gives us much better insight into the business. Monitoring the stores themselves as well as the stock status. Pros From my side, as a system administrator, what I like most is that since switching to SAS I don't have to think about backups, security, or database optimization. Cons Sometimes there is a long wait for resource scaling to complete, which sometimes leads to slowdowns in performance. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Rasmus G. Solution Architect Information Technology and Services ### "Strong unified retail platform on Business Central, with real depth where it matters" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 29, 2026 Solid and mature platform for retailers who need real depth in POS, inventory, and store operations tied to a full ERP. It scales from single-store to large chains, and the ecosystem around it (partners, ISVs, connectors) is well established. Like any large platform, the experience depends heavily on implementation quality and how well the partner understands both BC and the retail side. When that combination is right, it delivers; when it's not, the complexity shows. For Microsoft-aligned retailers, it remains one of the strongest options on the market. Pros The biggest strength is that LS Central is built directly on top of Business Central, so retail, inventory, finance, and POS run on one data model instead of being stitched together through integrations. That removes a lot of the reconciliation pain you see with separate POS and ERP stacks. The functional depth is genuinely strong for specialty retail and hospitality, with mature handling of items, variants, pricing, offers, loyalty, and cross-store replenishment. The POS is highly configurable, and the omnichannel pieces, including the LS Commerce/Shopify connector, give a realistic path to unified commerce without building everything from scratch. Cons Performance in SaaS environments is the area that needs the most attention. Some of the heavier flows, like statement posting and large transaction batches, can be SQL-intensive and behave noticeably slower than on-prem, especially under load. Telemetry helps, but root-cause analysis often requires deep familiarity with both BC and the LS extension. Documentation is improving but still uneven, and partners frequently have to fill gaps from experience. Hardware station and EFT setup also remains more fiddly than it should be in modern deployments. Switched from [NaviPartner](https://www.capterra.com/p/150396/NaviPartner/) Lack of functionality across the platfrom Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KA Khaled A. It manager Retail ### "“10 Years with LS Retail — A Strategic Backbone for Retail Excellence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 29, 2026 Over the past 10 years, LS Retail has proven to be a reliable and scalable solution that grows with the business. It has significantly improved our operational efficiency across multiple branches — from inventory management to customer experience at the point of sale. The platform’s continuous updates and strong partner ecosystem have kept us ahead of industry demands. It’s not just a software — it’s a long-term strategic investment for any serious retail operation.​​​​​​​​​​​​​​​​ Pros LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems. After 10 years of working with it, what stands out most is its deep integration with Microsoft Dynamics 365 Business Central, which gives unmatched visibility across the entire retail operation in real time Cons The initial implementation and customization can be complex and time-consuming, requiring skilled technical resources and careful planning — especially for large retail operations with multiple branches. Additionally, the learning curve for end-users can be steep without a structured training program in place.​​​​​​​​​​​​​​​​ Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Gokulnath S. Technical Consultant Computer Software ### "Best ERP for Retail sector" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 July 20, 2023 Pros Best way to track your daily expense and income in Retail zones. Can handle larger data volume. Can be integrated with any solutions like whatsapp, Payment gateways, Etc. Cons It comes as an Vertical software with Business central. not as a standalone software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Elisa P. IT CRM Solutions Analyst Cosmetics ### "Ls indispensabile nel retail " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 9, 2023 Pros Personalizzabile, utilizzabile senza particolari training da personale di cassa Cons Un po’ lento e a volte servono sviluppi macchinosi e lunghi per piccole funzionalità Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Executive Information Services ### "Best Retail Solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 4, 2020 I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail. Pros Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more. Cons Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Computer Software ### "Feedback for emerging ERP solution for retail industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 28, 2019 Great experience. Easy to use and handle. Easy to setup, configure and customize. Pros Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions. Cons Microsoft is changing to Business central but ls central not fully move to this technology upgrade. Data migration toolkit will take time to launch Reasons for choosing LS Retail Easy to use and handle,setup, configure and customize. Online support available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Manager Information Technology and Services ### "LS Retail Front and Back Office Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2019 I have done both implementation of back office and POS setups , along with integration with other enterprise accounting soft wares Pros Extensive Retail operations , Back office Integration with other Enterprise resources, It is cloud based ,good POS management , Loyalty Programs can be configured Cons Support provide is mostly through online , used for very large companies , It is costlier than other retail softwares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Good Earth Eicher India Pvt Ltd Support & Implementation Retail ### "LS Retail The Middle Market Retail POS Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 12, 2019 Pros 1\. It overall Look and Highly customizable Features. 2. Integration with almost any dotnet or API based soluition. 3. Mobile POS Solution are even more comfy. 4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date. Cons 1\. Issues in Coalation and Arabic Languages. 2. Costly due to created on NAV base. 3. Should have a different billing solution except LS NAV for Small level shops. 4. ect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohammad Rizki M. Functional Consultant Information Technology and Services ### "Good Product with Valuable Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 8, 2019 LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine. Pros Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system. Cons The support team is not really helpful. Quite expensive product. Reasons for choosing LS Retail Proven and stable on top of Dynamics NAV/365 BC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232955/LS-Retail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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